Eric did an excellent job replacing our pool light. We had hired another company who led us to…read morebelieve they could do it within a week but got backed up and we had to look elsewhere. Eric assured me they could fit us in, even with little notice and with us being an hour outside of Austin. Our Spa light is on its way out too and I'll definitely be using Texas Pool Services to replace it.

OLDER POOL OWNERS BEWARE: I hired this company to replace the skimmer on my old 1960's pool. They…read moregave a reasonable estimate and timelines. While performing the work, Jake suggested that we cap off a large black pipe he said wasn't needed. After discussing it, we told him that the pool had worked with that pipe for over 50 years and he was not to cap it, just recreate the current configuration. All seemed well and his finishing work to match the washed aggregate deck was great. We have struggled to keep our pool from turning green ever since! After spending all last summer trying all of the standard water treatment approaches and pump upgrades and maintenance, we now know the drain is not functioning the way it was intended due to a change in the routing because it was apparently less work. This was diagnosed by another pool company who understands older pools. They determined that his solution would probably work for the newer pools, but it was a mistake to change this on a pool that has worked perfectly for over 50 years. I even waited until this summer to post my review since Jake insisted last summer's heat was unprecedented and that was the culprit. Well, it's just NOW hitting the mid to upper 80's and my crystal blue pool is already a green pond. If you don't have a NEWER pool (made from 1990's on), this is not the pool repair company for you!

We primarily worked with Kevin on our project to replaster, re-cope, and re-tile our pool. Kevin…read morewas extremely knowledgeable, resourceful, and flexible with our needs. He made great recommendations, met with us at the warehouse to pick out exactly what would be used for the job, and was very communicative throughout the process. Kevin's team was very thorough and some of the most hardworking contractors we've ever worked with. They began work a few days after signing with the company and worked day in and day out until the job was complete. With weather factored in, our project took a little over two weeks. We couldn't be happier with the outcome!

We were thrilled that we decided to use Clear Solutions! Kevin and his team went above and beyond…read moreduring the resurfacing of our pool. Kevin oversaw the work and was available whenever needed. We looked at a lot of different companies and had a lot of quotes, but in the end Clear Solutions was the clear choice. Great service, solid value, and outstanding outcome. They went above and beyond, even helping us fix the filter pump and did a special install on our basketball hoop. They also did a great demo on the wall of our baby pool, to convert it into a sun shelf. Kevin even came over after the job was complete for a full week, when we were out of town, and did everything to make sure the plaster and filter were fine. Without hesitation, I will recommend Clear Solutions and Kevin to all my friends in the future. Kevin and his team made our 30 year-old pool look new again. We are delighted!

Great experience from start to finish! I highly recommend. They are extremely knowledgeable,…read morereliable, communicative and honest. My finished pool remodel exceeded my expectations. I went with a 4 inch tile border, mini pebble plaster, cool decking surround added a tanning ledge with new stairs and more concrete for a bigger patio (not pictured) and it looks great! They also warranty all of their work. So glad that I went with my gut and picked them over the other companies that I met with.

If I could give zero stars I would. This company came out and replastered and tiled our pool/hot…read moretub a few years ago. Initially it looked great and they spoke a good game however over the last couple years calcium build up began all over the hot tub and tiles falling off. We tried to contact them for "warranty" work but they never would respond or come out. We had Delgado Elite Pools come out and confirm no barrier was placed under the tiles, concrete was put over materials it shouldn't be, our "waterfalls" were not built correctly causing water to flow unevenly and leave stains. All of it needs redone now and the thousands and thousands of dollars we paid PAY LESS POOLs was a waste. Do NOT use this company unless you plan having the work redone correctly by a reputable company in a very short time. ZERO stars. Let's stop fraudulent businesses with their poor workmanship. Here is a pic our tub having to be redone for almost 8k. Thanks for nothing PAY LESS!

Jason and the team have been building pools for ever and you can tell. They run a tight ship! From…read morethe initial design to the final walk through the CCP team delivered. We are very pleased with our pool and would 100% use them again without a doubt.

First, let me cut to the chase, I highly recommend Capital Custom Pools and Shane, the General…read moreManager! This is my first pool, so I came into this pretty uneducated and Shane was very patient with me during the entire project, explaining the process and what to expect. He is an extremely experienced pool builder and beyond professional and responsive. He makes you feel like you're the only customer he has and follows through even after the pool build is finished. If you want a high-quality gorgeous pool, you must hire this company. Builder Selection Shane and his staff were extremely patient as I tried to align the very differing proposals, breaking costs down as I requested. His proposal was easy to understand and was straightforward, not hiding costs in various categories as most of the other builders did. I felt I got a very fair estimate. While their proposal was not the lowest, I chose them because I felt very comfortable with Shane, his knowledge and he's just an overall really nice guy. Another reason I chose them was because he was the only builder to submit the design to our HOA without my even asking! He kept me informed as the process with them progressed. Design I already had a pool design done by another builder but wanted to get estimates from other builders. I called five and Shane was the first to to respond. We met that week and I was very impressed by his professionalism. He looked at our design, asked really good questions about the pool and how we thought we would use it. He also made some suggestions that had to do with the actual usability of the pool. He took the paper based plans and some screen shots and recreated the design using his own pool design software. We had several design meetings either at his office or at my home. He patiently tweaked the details as well as the bigger things until we were satisfied with the design and the materials. Build Shane managed this project like clockwork and the only time the progress slowed down was due to weather. He kept me informed of who was coming when and what was expected to be accomplished in that given time. His contractors were very skilled, polite and was respectful of our property. The project wasn't trouble free by any means but at each step, Shane oversaw the work being done, making changes either at my request or because he wasn't satisfied. None of which were charged to us. Shane and his staff were so responsive to all of my questions, concerns and me calling him and telling him that one of the pool walls wasn't being done to design, he stopped the work and redid it to design. There's so much more to write but that would make this review too long to want to read. Our pool is amazing and we're extremely happy with the result. Also I didn't feel that once the pool was finished Shane would disappear. In fact, he's still very responsive when we have a question or trouble with the equipment. I would highly recommend Capital! Shane and his staff are honest, knowledgeable, demand high quality from the contractors and I can't say enough about their responsiveness.

I can't even begin to tell you how fast and thorough these guys are! If you have ANY kind of…read moreHayward issue, these are your guys, period. I had a heat pump issue and FINALLY got referred to Wade. He was in my neighborhood, so he was here in 15 min. He knows exactly what's wrong with it, and will repair on Wednesday when he has the part. Doesn't get any better than that. Five solid stars, ten if I could!

Our Haywood pool light went out and it was out of warranty so A&S recommended 2 companies. I chose…read moreto call Wade. He was responsive and took care of our issue right away. At the same time he recommended a great addition that we (probably didn't listen to or consider while installing the pool) which we hired him to come out to install as well. I didn't feel like he was 'upselling', but rather he respected me enough to educate me on options. Ex: going from a pool light switch (stand there for minutes locating the color you want) to a color dial. Genius! He's extremely knowledgeable, kind, respectful and dependable. I'd give Wade a call for your pool issues!

I received five quotes for the re-plastering of the pool and selected Crystal Clear not only…read morebecause of their best price but because other quotes had additional costs that may or not be charged depending upon the condition of the existing plaster. While Chris Heath was examining the pool he was pretty confident that no issues would be found as opposed to the others just said maybe, maybe not. It felt like I as opening up myself to more charges later on. While waiting for them to begin the re-plaster and through the end of it I had a number of questions that came up. I texted them to Chris and by the end of the day I would have either a text from him answering the question or a phone call. Communication during the entire process was excellent. It reaffirmed my decision to use Crystal Clear. The results were beautiful. My thoughts were that it was nicer then when it was new, without prompting my wife actually said that very thing when she first saw it.

Extremely poor customer service! Read the managers response!…read more I requested another tech and this is what the manager states " It will be forever dirty no matter who is cleaning it." Me: let's discontinue services "Good luck" "Very poor design for a pool honestly. Thanks" Who responds this way?! Use a different company

I highly recommend Pool Rite for anyone in need of pool service. My Pentair DE filter developed a…read morecrack in it and started leaking water over the weekend. I have had problems in the past trying to find a pool service that would respond timely. That wasn't the case with Pool Rite. I reached out to Jaclyn on Monday and by Wednesday morning Nathan had already replaced my Pentair filter with a commercial grade Jandy filter. Nathan also identified a few other issues I wasn't aware of and addressed them as well while he was on site. He took the time to answer the many questions I had. Nathan and Jaclyn are amazing to work with! My neighbor highly recommended Nathan and also mentioned that Pool Rite has handled their pool service and does an excellent job! Brad H.

I have been using Pool Rite to maintain my pool for over two years. After using other, less than…read moresatisfactory companies to take care of my pool these guys have been outstanding. Charlie, the Pool tech who takes care of our weekly maintenance is professional , knowledgeable and diligent in keeping everything in working order and communicating about any issue that arises. Additionally Nathan and his team have been great at addressing any problems we have experienced with our equipment. I highly recommend Pool Rite for any pool issues you might have.

Initially had a negative experience with another pool company and switched to Pristine Pools. The…read moredifference was night and day. They are great at communicating, are consistent on when they come to service the pool and are very friendly.

Such great service. I called looking for a service this company does not provide. They led me…read morethrough the process of what I needed and then called back a week later with a referral! Teanette even apologized for being delayed in responding. And I am not a paying customer of theirs, just asking for info. I can only imagine what they do for their paying customers. If we abandon our mission to take care of the pool ourselves, I will call Austin Pristine Pools.