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Bothell Computer Repair

5.0 (1 review)

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3 years ago

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Tech Security

Tech Security

(23 reviews)

these guys are amazing and good honest company. I took my daughter's gaming laptop in that I bought…read moreher for Christmas just about five months ago because it stopped charging. They spent two weeks trying to repair it even down to working on the motherboard itself, but they still weren't able to get it to charge because it's a manufacturers defect and a poor design . when I went to pick it up, they didn't even charge me. They even helped point me in the right direction to try to get it fixed from the manufacturer. They really went above and beyond. Thank you guys.

My work computer was making a horrible noise. The woman that checked it in said it sounded like a…read more"kazoo". I have not found a better description of the noise than that. The issue was a cooling fan seemed like it was failing. They got me a quote put together and I picked up the computer the following day so I could get everything backed up. The plan was that I would pay for the part, they'd order it, and they'd replace it when it arrived. Until then I could lightly use the computer. My company's IT is handled out of a corporate office on the east coast. As such, then dealing with hardware issues usually isn't feasible. But with a slow turn around on ordering the new fan, they thought they could get me a computer in half the time. So, I picked it up and didn't order the part. I told them what was going on and offered to pay for the diagnostics which was declined. I get it back to the office and it's fine. No more kazoo noises, at least for now. So, they fixed my computer and refused money for doing so. The next time we have a computer hardware issue, I'll be suggesting T.S. USA Computer Repair. Great service, content location, and that helped me a ton. It is most certainly appreciated.

Sound IT Solutions

Sound IT Solutions

(21 reviews)

I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Really great and friendly service!…read more CareTech is hidden away on the corner of 6th and main street behind a wedding dress and spa store. It wasn't difficult to find however, because there was a sign in front for CareTech and the building itself had signs with all the store names as well. I went around 5:00pm on Saturday and it was easy to find street parking although I'm not quite sure about the other days. It looks like they may have a back parking area as well. I messaged CareTech beforehand, asking if they can fix my broken laptop and they were really quick to respond! I accidentally spilled water over it back in August and fried my MacBook Pro. It seems my Logic Board is damaged and most likely my keyboard too (it's difficult to tell if the keyboard is damaged or not unless it's turned on but that's where I spilled water so... it's most likely done for). It seems like it really depends on the model to accurately quote replacement parts and sadly, Apple parts are crazy expensive. I got price quotes from several different places so I'm certain they're not overpricing me. Also, after talking to them, I don't think they're the types of people that would! For my case, data retrieval would have been $70/hour which is cheaper than most places I inquired! It seems it really depends on if/how much the hard drive was damaged and how hard it is to retrieve the data (internally). When I walked in, Charlie greeted me very warmly and he even remembered my name and situation from messaging me! There was one other person there at the time and they were both really friendly and helped me open up the laptop and take out my SSD. They talked me through different options and it seemed like they were genuinely interested in helping me diagnose the problem more than just making quick cash. Overall, from what I found, this place had really great pricing and awesome service. :)

Bothell Computer Repair - itservices - Updated May 2026

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