If I had unlimited income, this store would be dangerous for me. As it is, I can't resist the…read morescented candles and bath products they offer. Affordable prices and a wide array of scents make the products a must have in your home and bathroom. Great selection and testers at the ready make it easy to find the scent your looking for and to discover new ones. Join the rewards program and you'll be able to receive texts with sales and new products being offered.

Slow service & didn't have the mobile order ready. Staff was on their phone and didn't seem engagedread more

My favorite thing about this location is the customer service is always nice from the moment you…read morewalk into the door they are greeting you they are recommending products for you. I'm absolutely in love with their men's products because I love shopping for my husband and their men's cologne line is so . I absolutely love this location because I cannot stand the hustle and bustle of the mall so this location is everything. I love shopping here.

This was my first time visiting this location. I was picking up an order I placed online. The store…read moresmelled amazing as soon as I entered. There were displays of lotions, body products, candles and more. The store was packed with goodies and merchandise but it wasn't messy. It was organized, just a lot of products. There were two employees that were talking, and neither greeted me upon entering the store. To be honest I don't think they even saw that I entered the store they were so engrossed in their conversation. There's no place for a "line" so customers just stand on either side of the travel (miniature) items and hope that's where the line starts. When I picked up my order the cashier seemed like she had a difficult time physically finding it even though she indicated she placed it on the cart earlier. After showing ID and leaving the store to the parking lot, I realized the items were not what I ordered. I quickly returned to the store to get the correct items. The cashier was able to quickly replace the incorrect item with the correct one. No apology, no sorry for the inconvenience or acknowledging her error. I thought this store would be a good location as it's a smaller store than some of the other locations in the area but after visiting this location, nope. No thank you.

If you haven't been to this location in a while, please give it another chance! The vibe here is so…read morenice now. Kendall and the girl with red/black hair and braces are both so sweet. I feel like I'm talking with a friend, not just an employee when I go shopping now. I'm not a big in-person shopper so having employees that are understanding and friendly really lessens my anxiety. The new products and sales Bath and Body has been rolling out are amazing. I love their aromatherapy line and the concentrated room scents they offer. Their laundry scents are really nice too. I try to get those during a good sale. They offer buy online and pick up in store at this location. This location is in the same shopping area as the Target on Main Street in Hesperia. Thank you ladies for making my day!

Very rude employee. I've been here twice and employees are always in a bad mood. Not all of them…read morebut there is always at least one with an attitude. They need to start selecting nicer employees.

I've never been to the physical store, but my friend Charlie introduced me to this brand, and I'm…read moreso glad he did! I ordered their products online and absolutely loved them. The face cream and eye cream are magical--my skin truly loves them. I've seen and felt such a difference, and I would highly recommend these products to all my friends. On my second order, there were a shipping hiccups--partly my fault because I shop a little too much and didn't check my order carefully until about two months later. Even so, the owner personally took care of the situation, which really meant a lot to me. That level of customer service made me an even bigger fan. I will definitely be spreading the word about this amazing business. Supporting local, small businesses like this one makes all the difference, and they truly deserve it!

This is a very cute quaint shop in downtown Big Bear right in the main strip of The Village Shops…read more It's very well stocked with lotions, balms, scents, candles, and soaps. I tend to be sensitive to artificial scents, so I was a little hesitant at first, but despite the strong smells in the shop, I didn't get a headache. Most of the fragrances seemed to be from essential oils or other natural sources, which I really appreciated. Because of how cold and dry it is in Big Bear, I wanted to snag a lotion if they had one that I wouldn't react to. They have different bases and different options to add in a color or scent to the base. The options for scents are almost overwhelming! I purchased the Calendula & Comfrey lotion, and I just went with the original color and unscented, and I love it! It feels very nourishing on my skin without being greasy. I did like the little glass bottles with herbs like lavender or rosemary, as well as the organic arrowroot dry shampoo powder - if I come back soon (and I remember) I'll definitely grab some next time. It's a very cute shop! It has a wonderful selection of body care products, and everything feels thoughtfully made and nicely placed on display.

Yesterday, 1/31/2026, an amazing employee made my whole day! Well, more accurately it was multiple…read moreemployee and a team effort overall but I was speaking out loud and reminiscing on my old all time favorite scent and bath bomb, Space Girl and the employee at the sink told me they were on the archive wall and I was ECSTATIC and bought two, but then the employee T at the register threw in a free one for me and I nearly cried!! Overall a wonderful experience and 2016 is soooooo back

Horrible experience this weekend…read more I had at the Lush store located at Victoria Gardens on January 25, 2026, at approximately 4:00 PM. There were at least 4-5 employees in the floor and I had to ask to see if there were items in The back where only a sample was displayed. Employees as a whole seemed disconnected and didn't offer samples or knowledge like I'm used to. I have spent a significant amount of money at Lush since the rewards program began. It was not made clear to me that points must not only be earned but also manually activated. As a result, I missed out on many rewards. Bri at the Ontario Mills location was the first employee to ever explain this to me. During my visit at Victoria Gardens, I interacted with a female employee who appeared to be a manager. She was not wearing a name tag, and the receipt lists the employee name as "null." When I realized my points were not applied and expressed my frustration, there was no attempt to offer alternatives, ask about my points, or help resolve the issue. I was visibly unhappy, yet there was no willingness to redo the transaction or provide a solution. I am sharing this feedback not out of anger, but because I care about the brand and want my loyalty to feel valued across all locations. I hope this can be addressed so future customers do not leave feeling the same way I did.

Went to Sephora to invest on skin care and I'm so glad I did. Keke was so knowledgeable about the…read moreproducts I needed. She was so sweet and so helpful! I love each product she recommended for my skin type.

Every time I go in here to shop for my girlfriend Ayesha is always so helpful and kind. Great…read moreemployee and always has great choices, and such nice things to say. Thank you Ayesha

Beautiful products and exemplary customer service. I could have bought one of everything's. All my…read morequestions were nicely answered by Quiana.

Very friendly staff, Jordyn is very nice. I got the galaxy bar soap and pacific sea moss body…read morebutter. A small gripe I have is that the body butter can be difficult to rub in to my skin, and there are bits of the body butter that sit on my skin and leave a white cast--maybe this is a skin chemistry thing or I'm applying too much. But it's very moisturizing and smells amazing so I use it.

My wife wanted to stop here on our way to Palm Springs to see if they carried a particular…read morefragrance of lotion that she really likes, but they were out of stock. The employees were all super nice and helpful. They had some good sales going on (40% off shelf and 20% off red tagged item through the store). Despite being out of stock on the particular fragrance my wife wanted, they seemed to be well stocked overall.

My first time to this location and it was easy and quick. The ladies that were working the day I…read morecame in were the sweetest!! I came in looking for hair fragrance and one of the employees directed me to where I would find my options. She also helped me pick one out according to the scents I mentioned to her that I like. A great experience overall. It smelled amazing inside.

I had such a great experience at The Candle Lab. Amy was incredibly helpful from start to finish…read more She listened to my initial ideas for how I wanted my candle to smell and then guided me in shaping it into something that felt truly personal. I never felt pressured just supported. She made it easy to explore different scents while still letting it be fully my own creation. I really appreciated her patience, expertise, and encouragement. I left with a candle I love and a really fun experience. Thank you, Amy!

The candle lab is located in Corona and offer many services. They have candle workshops, perfume…read moreworkshops and I believe they can also make your curated scent into a body butter as well. The owner is so knowledgeable about perfume making and I truly enjoyed her lecture. She was fun to work with and really explained how perfumes really works. She broke down the base and notes of the perfume. Not only was it a fun journey through scent discovery, it was also very educational. The scents she offer smelled so divine and I would love to come back to make another item from them. The only thing I wished was that the bottles our perfume came in were more sturdy. Other than that, very great experience. Fun to do with your partner or group of friends!