Pinky is an outstanding employee! She's always so helpful and welcoming. She's always ready to turn…read moremy day around with smiles and i leave everytime content. I love coming here and will forever come here as long as Pinky is here! (:

Pinky is not funny and kind at all there is no vape menu and no commitment to show what they have…read morein stock good luck trying new flavors! you either know what you want or you don't!

Bought a GeekBar Pulse X from here. Never again…read more First issue- I paid $30 when I was told it was $20. I shoulda said "fuck it, I don't want it". But I needed something 0% nic and couldn't waste anymore gas Second issue- Faulty device and can't get it exchanged. I've barely even used it, like once every few hours. Take a quick puff and off back it goes to my desk. I watched my battery life drain itself each time. And i'm at 80% puffs left. I didn't smoke a whole 1k+ puffs in 2 days. I wish I did, so we wouldn't have this issue. I know for a fact I'll never come here again. I won't steer anyone else away but this is my personal experience

Hands down the most friendly and helpful staff I've had the pleasure of interacting with, around…read morehere. We come here often and I've never felt like I'm being upsold. They just genuinely listen to your needs and offer suggestions/advice. I began coming here because they were the only ones out of 6 shops I tried, that had the coil I needed. When you walk in this shop, you feel like family. They always tell you to grab a water or soda on your way out. Service like that goes a long way with me because it seems everywhere I go these days, it's forgotten that the customer is what keeps the door open. Here, they go the extra mile. Prices are great as well. Go support a local shop that appreciates its customers.

Overpriced smoke shop! Very rude! When I asked him why he charges so much more for a Flum pen and…read morethat I only pay $20 where I live he said "thats not possible ". They charge $25.

Came in for a water pipe and went home and it didn't even work properly. Not broken at all. Just…read moremade wrong the carbs inside the water pipe weren't even big enough to allow air through. Came in and just asked for an even exchange. They basically told me to buy another one. Won't ever spend money here again. With all the options out here this place made me feel screwed. Dude behind the counter was definitely under the influence of something nodding out while trying to put his words together.

It has a five star rating for a reason, because it's five stars!!!!!! Everything from the products…read moreto every single member of the staff. I absolutely refuse to step a foot inside another Vape shop in the HD!!!!! The only problem is the name , it should be "Disneyland smoke and vape" cause it's the happiest vape store on earth!!

The workers are nice. Love love the Fogers. Found out the Muhas are counterfeit though.read more

the service is very very friendly, the selection is great. i value this location because the ladies…read morethere don't just treat you like you money. they treat you kind, they treat you with respect. treat like a person. yes top tier smoke shop and i love nancy the manager she's a beautiful person inside and out fir caring lady .

Nice staff. Great selection. Beat smokeshop for the price beats out the one that is across the…read morestreet .

Great place to get vape gear in the HD. It's hard to find a place that's just a vape shop and not a…read moresmoke shop that. Great customer service and good selection. After going to the other places up here it's obvious that the smoke shops have no clue about the gear they sell. So if your new to vaping and want questions answered and great service then I definitely recommend this place.

Great establishment with a welcoming staff. Went in and bought a subtank megs at an affordable…read moreprice. I highly recommend and acknowledge this as the best shop in the high desert. My friend who has been here bought 3 juices, and while he was trying them out at the juice bar they were conversing and down-to-earth. Two thumbs up for this shop.. indeed!

This place is absolutely horrible. The staff seems more interested in their own needs and friends…read moreand to hell with new customers. I wanted to buy a full mod kit but they had me wait for up to 15 mins before even acknowledging me. All the while there was this guy who would stare at me like I didn't belong. When I did finally get some service, I asked a few questions trying to find which mod would be a good fit for me. He then started talking down to me like I was stupid and telling me that what I wanted wasn't what I was supposed to get. That guy really got on my nerves. I ended up walking out without buying anything because of how I was treated. Stay away from this place. It's a "members only" place and new customers are frowned upon, talked down to, made to feel like they're stupid, and are totally unprofessional. This place is like the Arby's of vape shops. And I would still choose Arby's over this place. In the one way that this shop does live up to its name "Cloud District" is that when you first walk in the shop a big cloud of vapor hits you like a brick. They either need to keep some fans going or open the door once in a while. Caught off-guard, I coughed hard when I first entered. 1/5, would not go back.

Everywhere online says they open at 10... but nobody is here and no answer on the phone. I really…read moreliked this shop, everyone is friendly. But they definitely just lost a loyal customer.