I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

I used an Uber going from Westborough to the Norwegian Jewel cruise ship. It cost me $50 plus a tip…read morecoming home. I use Boston Premier. It was $200 plus the tip totally ridiculous. We did not know that the gentleman offered us a ride instead of us trying to get an Uber And we were very very upset.

Professional, always on time with best prices and experience around Boston. Highly recommend…read morePremier Boston Car Service. Great service and wonderful people.

If you're looking for a private driver, you need to reach out to this company…read more They're quick to respond, kind, professional, and easy to work with. Highly recommend using this private car/driver service. We will definitely use them again in the future. Especially since they have drivers across the U.S. Thank you, Jason!!

United Private Car is the best in the area. Their customer service is consistently above and…read morebeyond. They will do whatever it takes to ensure the client has an exceptional experience. Thank you, Camille, for ensuring our specific needs were met. You are the greatest!

I searched on line for a ride to Logan Airport. Dennis responded immediately with a quote. He…read moreanswered all of my questions and was so easy to talked to. He was at my house at the time quoted. His vehicle was beautiful and clean. He was professional and so nice. Dennis also picked us up at the airport. Because my husband is disabled Dennis stopped and picked up a special tag so he could pick us up at the curb right in front of the door in baggage pick up. I highly recommend DMS Traspotation.

Professional in every way. Dennis arrived early for pickup at home and was waiting for us when our…read moreflight arrived at Logan. Great communication prior to our trip to confirm dates, times and flight numbers. Very pleasant, immaculate vehicles, a wonderful experience all around and we will definitely use Dennis for our future transportation needs.

Wow. David picked up my elderly mother and another super senior (over 100!) from a family party…read moreand got them both home quickly, safely, comfortably, and warmly, on a cold December night. So easy, and so very much appreciate the great service!

Solid Car Service. Drivers were on time and were easy to get ahold of via phone. Scheduling was…read morevery chill and there was a variety of payment options. Only thing to keep in mind is that the drivers and cars are not luxurious!

Fantastic driver who was friendly, professional, and we felt very safe. Would definitely hire them…read moreagain!

We use Boston Transportation Group for trips the Logan and they are always on time, great cars and…read moregreat drivers.

The other reviewers had to have taken a different limo service. I have used Bella for the 4th time…read moretoday. Excellent as always. The cars are spotless, the drivers have all been amazing and they all show up 10 or 15 minutes early. Top notch service every time.

Michael was recommended to me by another driver in Boston. I had to get to the airport super early…read moreand we agreed on a 4:30am pickup. He arrived 20 mins early which I was thankful for. His Escalade is comfortable and clean and he has a ton of snacks and water. I felt super safe with him and would recommend him to anyone looking for a ride!

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Asking specifics and not giving me the runaround. I did not use the business...this time, But I…read morewill on my next trip.

If you're looking for transportation that exudes sophistication, with drivers that consummate…read moreprofessionalism and the certainty that your entire journey will be seamless, look no further. BLT can count on a client for life during my travels in the Boston area.

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