Why I won't call them again: Unreliable, with a rude dispatcher…read moreTony's Tip: Give them a pickup time that's 5-10 minutes before you need the cab because punctuality is not guaranteed I've used Canton Town Taxi three times recently. The first time was when I missed my commuter rail stop late on a Thursday night. Granted it was past midnight. But it took 20-30 minutes to get someone to Mansfield to pick me up. Still, my experience that night was decent, and the dispatcher who works late night is a nice guy. He took my call the other night as well, as I was coming home from Boston, again after midnight. I called 20 minutes prior to my arrival at Rte. 128 station, and a cab was waiting for me when I exited the building. If those had been my only experiences, I'd probably have given the service four stars, as the cabs are sort of dumpy. However, my experience Friday morning (2/26/10) was a far cry from acceptable. For starters, I had made a request the night before for a taxi to pick me up at my house at 5:00 a.m. My car was being worked on and I needed to get to Rte. 128 station to catch a 5:24 train to NYC, which was already going to get me to a meeting a bit late (I had no choice because the blizzard in NYC had frozen flights into the city). The trip to Rte. 128 usually takes 10-15 minutes from my house in Norwood. I had gotten home at 1:00 a.m., so I was only going to get about 3 hours of sleep. Thus, I was trying to steal as much shuteye as possible. Well, 5:00 rolls around and there's no taxi (you'd have thought he'd arrive a bit early). So, I call to make sure someone is coming. The early morning dispatcher picks up (NOT the same guy referenced above) and tells me the guy is on his way - perhaps 2-3 minutes. I say, "okay." The clock hits 5:05, 5:06, 5:07... I call back and ask what the deal is. The same dispatcher tells me he's on his way. I tell him - firmly - that I had specifically requested the taxi not be late because of the train's departure time (which I had also mentioned). I now have a train coming in less than 20 minutes and that I'll be very upset if I miss it because in that event, I might as well not even head to NYC. Guess what this guy says to me? "You know what, buddy? That's not my problem," and he hangs up on me! WTF?!! Needless to say, I'm fuming at this point. Two minutes later (call it 5:10), the cabbie shows up. I race down to the car and hop in, at which point he proceeds to start telling me why he's late. I cut him off, saying, "I don't really care right now. You have ten minutes to get me to the train or my day is shot!" So, this guy hightails it out of my neighborhood, onto the highway (doing 70+ mph), and runs a red light right at the final intersection, as I arrive at around 5:22. I throw $25 (for a $23 fare) on his seat and sprint into the station just as the train's arrival is being announced over the PA system. Disaster averted, with just a minor assist from the cab driver. I give these guys two stars because my late night experiences have been okay, and the driver did race to correct for his late arrival. But given my reservation, being late in the first place is unacceptable, and there is no excuse for the unbelievable rudeness of the dispatcher. Perhaps he was having a rough morning - that happens to all of us. But this is a service business, and I hope my review serves to reinforce that idea to the dispatcher and his superiors.

One star is too generous for Canton Town Taxi, but I will give them that for just showing up. They…read moreare rude, incompetent ripoff artists. Called these guys because my car broke down at the office and I needed a ride back into the city. I asked them if it was a metered rate or a flat rate, and was told it was a flat $66 from Canton to Cambridge. The driver showed up less than 15 minutes later, and it was all downhill from there. First off, even though the driver had a GPS he started out by driving down a dead end road and away from Boston. I asked him where he was headed and he replied "oh - so you know where you're going?" Once we got turned around and headed in the right direction I noticed that the meter was running. When I asked about it he replied that they "always run the meter", and suggested I call in and ask the dispatcher for clarification, so I did, and was told by the dispatcher that "they always run the meter", and that he "had no idea" why the first person I spoke with had told me it would be a flat fee. When I asked to speak to the person who quoted me a flat rate the reply was "she's out getting my dinner!" Apparently they took offense at my inquisitiveness, because the radio dispatcher called the driver and told him to stop and let me out. Bottom line - they do a bait-and-switch routine, figuring that once they have you in the cab they can charge whatever they want. Wouldn't recommend them to anyone aside from notifying the police or the attorney general's consumer affairs division. Do not call them under any circumstances!

Recently used BTG for transportation to/from Logan. Booking process was simple. Communication on…read moreday of travel is outstanding. We were notified in advance of who our driver would be and when he arrived. On our return trip, our flight landed 45 minutes early, and our driver was there waiting for us. Both drivers were wonderful. Overall, great company and experience.

Great service with competitive price and nice cars. Freddy was our driver on multiple trips and he…read morewas very personable and professional. Goes above and beyond to keep us comfortable.

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Way too expensive. To go from Medford and pick up my partner in Everett then to Logan Airport which…read moreisn't far total trip they wanted almost $200. I got a minivan from Malden Taxi the guy was fantastic Plus $43. That was a total of six miles. Oh well never using them again I took them out of my phone book.

Hired for prom and could not have been happier. Owned by Harrison Transportation, the folks at NE…read moreCoach seem like it's still a small private company where service and customer satisfaction matter. Very competitively priced, beautiful car, wonderfully professional mature driver who was early and I am told drove perfectly. Well done folks.

If I could give them 6 stars I would!! I got a recommendation to try QLS Limo Service and I am…read moreglad I did. Whether it's business or personal travel, QLS has not disappointed. They are extremely professional and always accommodating. They are on time and always courteous. The luxury fleet of cars are pristine and fully stocked with: water, mints, and tissues just a reach away. The cost is reasonable and more than anything, they are always reliable. They always arrive early and communicate effectively. Setting up new appointments are simple via the website, email, or text MSG. I would definitely recommend this service to anyone looking for a ride, both personal or business!

I've used QLS for several years for both my company and personal trips to the airport. Pascal is…read morealways prompt, courteous and friendly no matter the time of day. The ride is always comfortable, enjoyable and seems to go by quickly. I highly recommend QLS.

My husband and I have used Stella's Livery Service for several years for airport transportation. I…read morewould highly recommend them! They are very punctual, communication is the best, drivers have always been very courteous and professional, and costs are very reasonable.

Drivers are great on keeping you informed either by text or call. Very easy to do business with…read moreStella Livery

Excellent service! Had car seats that were clearly in good shape and well-installed for our kids,…read morewas easy to schedule going to and from the airport, excellent and safe driver and great to talk to.

I have been using the M & M Livery service for 5+ years. I trust them to be on time and to get me…read moreto the airport on time. The vehicles are always spotless and the drivers are friendly, we often have interesting chats with them. I always feel safe and nothing is better when a return flight is delayed to know I will have a ride home. Top-notch and worth every penny.

I have used all the local limo services in the Milford area for years on business trips, Yara is…read morethe top dog bar none!!! The drivers are very professional and will either talk or not say a word depending on your preference. They were kind, respectful and clearly hard working also a rare gift today. Finally, the prices were very good! For roughly the price of a shared van my wife and I had a private car; say no more. I was just caught up in the "IT nightmare of 2024" and my flight was delayed 6 times! They texted me right back and were very flexible even though I did not get into Logan until 1:30 am! The entire staff comes with my highest recommendation!!!

Very professional, clean car, Emad was super respectful and nice, shows up early always, if your…read morelooking for a reliable transportation service I recommend Yara limousine

So fast forward almost two years later, guess what? I'm still using this service on a bi-weekly…read morebasis for trips to and back from the airport. For the regular road warrior, nothing is worse than that feeling of fear when your taxi has not arrived at the designated time and you're now starting to panic and trying to figure out what your options are. OnTimeTaxi has been consistently 'on-time' and now its a thing of a past for me (50+ trips to the airport and back last year and all of them were on time). Of course, while I totally appreciate the fact that Abdul tries to make it his priority as the primary driver for my rides, he's unable to make copies of himself and hence has to rely on his other drivers to assist. Even in those cases, he's done a splendid job in hustling them to make sure they're punctual.

I love On Time Taxi, they're so kind, professional, and always punctual. They go above and beyond…read moreand are able to ease my pre travel anxiety with two littles ones by being completely reliable every single time. I've used them for 3 years multiple times a year and will continue to. The service is so helpful and worth every penny.

Excellent and reliable. Prices are fair and the staff very nice/courteous…read more Used the service for a transfer to the airport and they were on time and efficient. Highly recommend.

Mansfield Taxi & Livery - DON'T USE THEM. They're a total rip-off and the driver was rude. 23 mile…read moredrive to Providence Airport $120. For a 25 minute, 23 mile drive in an old van? Going from Holiday Inn Mansfield to the airport. Trip from airport to Holiday In via UBER was $34. Couldn't use Uber going home because we left at 4 a.m. and were concerned about Uber availability. Holiday Inn suggested several companies and I used Manfield Taxi. NEVER AGAIN. Driver was rude (waiting for my wife to come to the taxi two mins late driver says 'When is she going to be here I have things to do' ..excuse me?) - Then the SOB SHOVED our luggage into the back of the van which didnt initially fit..just kept pushing them as if some how 'magic space' would be created... NEVER use this Pirate company. UBER is awesome and the way to go. Even if you have to leave much earlier to ensure an arrival.