Great team , in and out fast with clear communication during each stage! The pricing was super…read moreclear and no surprises, Shadi and his team were able to help me with insurance and better understand how deductibles and pricing works.

the jackie girl not good at making appointments takes long to call me back to see if they can fill…read moreme in cause that's what she said she was going to do but fails to do

For 28 years the family at B&B have kept our cars safe and running well. Transparent, honest,…read moreskilled, nice people always. Thank you Mark, Laurie, Ken and team.

Honest, fast, efficient and great work. Very reasonable quotes. Family business. It's hard finding…read moresomebody you trust these days,

My sweet truck was damaged due to negligence. Since my Uncle retired, I didn't know who to go to. I…read morefound them through my insurance and am very glad for that. They made her look brand new. They went the extra mile and repaired a few nicks and dings as well cleaned the interior in addition to the major damage. Customer service is top notch. Larry wasn't there when I picked her up, but called the next day to make sure I was happy with the work. It took a bit longer than expected, but we are living in COVID times. I would highly recommend to family, friends and anyone needing repair. Very happy with the service and the work!!!

These guys are great! My son's Audi A4 had some rear quarter panel damage from a minor fender…read morebender. The job was so clean you can't tell there was any repair work done. Like it never happened!

no comunicación, no care for customers. they will tell you car will be done one day and some how…read morecome out with an excuse and you'll have to wait another week to get a car. call and call no answer, they don't give 2 ducks about your demands.

I looked at past reviews and maybe it's changed ownership or they don't care if they piss people…read moreoff but customer service is sub par at best. My dad took his car there and asked for them to look at it. Look being the key word here. They started doing work on it and never xalled to say this is what we found what we should do would you like us to start working on it? They told my dad (who dropped it off at 8 am) when he called around noon they were working on it. He asked for them to give him a call when it was done. No communication whatsoever. He drove by around 4 saw it was out of the garage and went in to inquire about his car. The kid was rude acted like my father was bothering him and said Go get your ride so you can get your car out of here. I understand sometimes communication isn't great, but the demeanor of this guy was uncalled for. I will never use them again even if I have to travel out of my way. At the very least the work done on the car is not the issue it runs better now.

Had a fantastic experience with Auto Body Builders. The staff was extremely pleasant to work with…read moreand very professional. In particular, Jimmy and his team did a great job and Diane was very kind and helpful. My car never looked better after they worked on it. I would highly recommend them to anyone who needs body work on their car. Marie O.

When it comes to servicing my cars I am hugely meticulous. Everyone at Autobody Builders treats…read moreyour vehicles repair very seriously. I had a great initial meeting with Cassandra, she took notes on all the areas I was concerned about. Diane kept me up to date with her communications with the insurance company. The final product/work was reviewed with me in detail, and the workmanship is always top notch. Beyond ensuring the new paint color matches the original paint, they even ensure the texture from old to new is exact, the blended finish is flawless! I would not dream of taking my car anywhere else! It's refreshing to know there are still talented people out there. Cheers to everyone at AutoBody Builders in Middleton..

Based on Yelp reviews, I took my car to Coastal Collision to have front bumper repaired. They were…read morehonest (didn't try to add on extra charges in the middle of the repair), professional, prompt, and very reasonable in their pricing. Highly recommend.

I live in Boston but my Volvo guru here in Newbury recommended Coastal Collision to have some…read morecosmetic work done including installation of front OEM winglets (already paint matched) as part of the S60R's sport kit, repair of a lower trim piece that was a casualty of opening and scraping on a curb and fixing some clips on the front and rear bumper covers. I spoke with Tony on a Friday and he was able to fit me in on a Wednesday of the following week (Memorial Day weekend) and the car was completed early Thursday morning. Tony was extremely knowledgable going over each component and the steps they would take to install/repair while keeping my bottom line in mind. Tony even dissuaded me from respraying the front bumper cover (didn't need it anyway since the winglets would cover the small rock chips and the labor cost to dismantle and reinstall would be high) as well as not going the route of replacing/painting a totally new trim piece. I am ridiculously meticulous with my car and Coastal truly exceeded all my expectations especially on their workmanship, professionalism, communication and overall cost. I expected the job to be a lot more $$ for what they accomplished - the price was lower than the estimate. Tony is a straight shooter and his honesty and transparency is refreshing. I did not have any paint work or blending done but in my mind, I would not hesitate at all to return to Coastal for any of my vehicle's bodywork/painting or custom installation needs. Thank you guys for making my S60R look fantastic!!

I was happy to see long-time employee Robyn, a familiar and smiling face, at CAAB&SC when I dropped…read moremy car off, knowing they are under new ownership. They finished the job in a reasonable amount of time, and they honored the estimate that Steve, the previous owner, gave me back in November '23, to the penny. The job was done perfectly, and they detailed the car inside and out as a complimentary service. Losing a long time, great service provider, feels like losing a good friend. Steve, Pat, and Ollie, were all part of making what is usually a financial and logistical nuisance, a warm and fun experience. I'll remember those years with fondness. I'm grateful that I had a positive experience with these new folks. Maybe I showed up after they worked through most of the expected transitional bugs, but I am hopeful. This service center is as convenient as can be for me, and I'd like to see this 1955 business continue to succeed as it has for 69 years....through good service to its community. No pressure new guy!...and thank you!

We just had auto body work done on our car this week. The work was done perfectly and at a very…read morefair price. In addition, everyone was so nice there. It was such a pleasure doing business with them.

I own a 2007 XK Jaguar, in exceptional condition, 71,000 miles. The paint is special, Porcelain and…read moresome jerk hit me in the front and passenger side of my vehicle in a parking lot and of course never left any information on who they were. My mechanic recommended me to Nickole Auto Body, Saugus, MA, owner Ernie Nickole. I cannot explain how well he took control and met with the insurance adjuster at his shop where I brought my vehicle. The XK is an aluminum body and not to many repair people can work on them. The custom paint is what I worried about the most, matching the rest of the vehicle. The rest of the story gets better. After approval given by the Insurance Company, 2 days, he got me right in and I had my car back in 5 days. It is an unbelievable work of art. You cannot even tell that anything happened. I recommend them highly for any repair but especially if you have a specialty vehicle.

From the minute I walked in I was greeted by a young woman with the biggest smile, to the Service…read moreMgr. and the Owner of the business, I knew I chose the right place. I was offered beverages and snacks while I waited in a bright and beautiful office. The workmanship they did was outstanding. The entire team went over and above to make me a very happy customer. I highly recommend Nickole Auto Body ......They did not disappoint!!