theCARS Company, as mentioned by other reviewers, deserves 5 star ratings across all boards…read more Service is extremely quick (usually takes a couple hours for normal maintenance; few minutes for an oil change) and fairly priced. They have appointments open constantly and 'reservations' are easy to make. In terms of quality, I have been in there twice--once because my 'check engine' light lit up and the other for the 45,000 mile routine maintenance--and the results couldn't have been better. Problems are discovered quickly and solutions are provided even faster. What sets theCARS Company apart from any other car shop I've been to is their customer care. Point in case: recommending a cheap buff-and-polish job for the many bumps and scratches on my car as opposed to an extremely expensive paint job. Need another example? They offer discounts and coupons constantly. They don't hide them from you. In fact, make sure to politely ask if they have any available and they will respond honestly. Believe me, they've got your back and they're looking to protect your wallet. They seem genuinely interested in your best interest and not on making a quick buck. Very professional, well-organized, and reasonable prices: what else could you ask for?

I actually meant to post this review some time ago, but I forgot, and a recent conversation…read morereminded me. I have to say, I was very happy with this place, particularly the service of the mechanics that work there and their willingness to help me, despite my strange requests. That's the short story. The long story is, I noticed a very unpleasant smell in my car (a few months after I spilled some bean juice in my car, and I thought I had cleaned it up). It seemed to be coming from the back seat, so I went crazy trying to mask/clean it. i used baking soda, whole bottles of Fabreeze, even bleach, still no luck. Finally, I decided I had to look underneath my seat (its a bench seat) to see if there was some kind of bean juice cesspool growing down there. Now, I have no idea how to get this seat up, so I had no choice but to swallow my embarrassment and ask help from someone that would know. I'm sure these guys thought I was crazy, but they were very nice to me all the same, and obliged my request to pull the seat up. They didn't notice it at first, but when they pulled up a cloth sound barrier, it hit them like a wall! They recommended I replace it and even called dodge to see if they had a part for me, but they couldnt find it. I endued up wiping down the underside of the seat and bleaching the sound barrier. Car has smelled fine ever since! So basically, I was just really happy that these guys were willing to help me and didnt give me as many strange looks as I probably deserved. This may have not been a typical car problem, but I could tell by how they treated me and carried themselves that they were professionals.

I was in a fender bender where I needed to get some body work down. They checked in my car and…read morespoke with the insurance company. They billed the insurance company so I did not have to deal with them after initially filing my claim. afterwards, the car looked brand new, like it was right out of the showroom. We had identified the area where the car needed work and afterwards, it was good as new. I would return if I needed any work done on my car.

Unfortunate things happen and the only place that I will go it is Clay Autobody , now Precision…read more Autobody on 444 Watertown street in Newton. This is The Best of the Best Bodyshops in US. The People here have a passion to do what they're doing , fixing cars damaged in accidents. My Special appreciation to Sergio , Mark and Doug For handling repairs on my 2023 Honda pilot like it was their own car. They are second to none In this tough business. Hats off for you. You are the Best of the Best of the Best. Alex

I was delighted by the work done at Boutiette's. I have an old (2009) Toyota with only 52,000…read moremiles on it. I'm 82 now and didn't want a fancy new car with all those bells and whistles. I had some rust on my hood and extensive fading on the roof. Since I don't drive much anymore, I at least wanted my car to look nice. Boutiette's did a fantastic job--above and beyond. They even buffed out my headlights, that were so clouded I probably wouldn't have past inspection. All the personnel there are courteous, professional and great at their respective jobs. I would go there again in a heartbeat! Carol V.

My vehicle was hit on the passenger doors and the back bumper & driver side taillight... I'm new…read moreto Tewksbury and just searched the nearest commerce approved body shop in the area. Luckily I found Boutiette's They fixed the body work so beautifully like the accident never happened- Denise was very pleasant & helpful she set me up with a rental immediately so I didn't even have to wait when i dropped my car off! If I ever need body work again I know where I will go THANK YOU! Before & After Photos attached!!

I got 3 quotes from different shops after my truck got sideswiped and Webster offered a better…read moreprice than any 3, fixed components the other two places said they couldn't, and ultimately saved me a ton of money while getting the job done the next day in a couple of hours and overall having friendly service. I highly recommend them for any body work!

Great service and care with my car. This was a no-stress experience. Adam was extremely pleasant…read more My car came back sparkling clean and I could not tell where the damage had been. I had been recommended here from a friend who had had body work done twice there, and now I'm another happy customer.

First off, the woman, Donna, at the front desk is extremely arrogant and condescending. I would…read morenever have her work at my business. Although the free inside detailing Is nice, I wish they had asked. They moved all of my personal belongings under my seat and in the backseat and put it back where ever they wanted. I definitely wouldn't have let them clean my car had I known that's what they were going to do. They should really ask before moving peoples belongings. I wouldn't recommend this place. I got misinformation multiple times.

Great job and very speedy. The car looks like new. And they detailed and washed it before we…read morepicked it up, a wonderful surprise! We've gone to Dudley in the past and will definitely use them for any (hopefully not) future car needs.

Dewire Bros was very reliable. They did a great job fixing my car! They did in the predicted time…read moreframe without any issue. I definitely recommend their services.

Would never return under any circumstances. There is some good .The folks who work there are decent…read morepeople but the boss Steve is miserable. Debbie is gone. After I picked up my car I found issues, confirmed by others , but I didnt even go back because I didnt want to deal with him. If you're going through insurance, you'll be fine-theres rules and a protocol. But if on your own you are in the "wild Wild West' to quote a nearby business. You;ll see many of these 5 stars are old. There is no John. Maybe then it was better.

I followed my insurance company's recommendation and used Medford Auto Center for repairs on my…read moreelectric vehicle. Although they are certified to repair electric vehicles, they weren't able to (which is understandable) so they had it towed to a dealership for my make of car (also understandable). However, instead of towing it to one a few miles away in a neighboring town where we bought it, they towed it to LEOMINSTER, where it remains, three months later, at a shop that is barely working on it and hasn't figured out what's wrong with it. When I asked the guys why they had it towed to Leominster, they said that they had a relationship with them, which I'm sure is true, but is a terrible reason to send a car 50+ miles away to a shop that is unprofessional and won't complete the repairs in a timely manner. Initially, Medford Auto Group also tried to give me back the car when there was a warning message on the startup screen, telling me that it "should go away while driving" and to bring it back if it didn't. Well, it didn't go away, and instead I got stranded when the car wouldn't even open with the manual key and it had to be towed again. That they were willing to say "hey good enough, don't worry about this warning light" and send me on my way with the car was pretty unprofessional. Because the car needed more work at that point, we had it taken directly to the dealership, but our dealer won't touch it because it was already taken to a different dealership, so back to Leominster it went. I have no doubt that if you have an uncomplicated repair this place can take care of it fine. But if it requires any kind of work outside their wheelhouse, expect them to prioritize their relationships over the customer experience.

WARNING ! Read this whole review so you won't have any…read moreregrets later . If you care about your car , don't take it to this place ! I was deceived by the positive reviews and the fact the body shop looked fairly new . My 2016 Toyota Highlander was hit on the driver's side and needed repair on the front fender, side mirror ,driver's door ,passenger door , rear quarter panel , rear bumper , rear wheel . When i dropped my vehicle , i was told it would take about two to three weeks to have repaired . Vehicle was left on a Monday with the insurance check . I went back to get something in the car on Thursday and 60% of the work was already done . The other 40% took another 2 months !!! When the time came to pick my car , My weathertech winter mats were gone ! Rear bumper had over 1 inch gap from the quarter panel , the bottom of passenger door had a gap of over 2 inches from the body of the vehicle .It was supposed to be completely closed( This is unbelievable ! ) , Driver seatbelt was jammed , happened when they tried to fix the gap on the passenger door , the car had a nasty cigarette odor inside (Car was bought new and no one ever smoked inside ) . I told them to fix what was wrong and gave them another week . When i came to pic it up again i notice a scratch on the passenger door that was replaced .They tried to buff it out but couldn't . I also notice they painted over a dent on the front fender and a dent on the driver door that they were supposed to fix and Instead of installing i new side mirror (paid by the insurance ) they just replaced the glass on the old one that got hit and now it's falling apart because the glue they used couldn't hold it together( This i noticed two months after pick up as the glue weakened ) . The gas tank lid wasn't even painted on the inside and they had to do it over . They also left my engine compartment covered in bodyshop dust ! They also left overspray on windshield ( Professional places always go over and remove overspray ) .When i left the vehicle i told them to take a good care of the car that i would leave a great review about it . That's how they took care of it . Positive reviews can left by friends , employees , family members and people who don't know how to inspect their vehicles so be careful in what you chose to believe . I took the car home and after noticing other faults in different light conditions i went back to tell them what kind of review i'd be leaving . One of the managers told me that i caused the dents on the front fender and driver door . Then i showed him that there was no damage to the clear coat and paint and the dents were clearly ignored by the bodyman . He was lost for words at the moment and said i should do whatever i wanted regarding the review . I wish i could leave a 0 Star review . Now You know ! I honestly did not want to leave this kind of review and i told them that multiple times .

I had a great experience with Hynes Collision Center in Belmont. I dealt with Vincent and he was…read morevery professional and answered all my questions with professionalism and kindness. I picked up my car a few weeks ago and I couldn't be happier with their work. I highly recommend Hynes Collision Center. Kristine

A collision center is not where one ever wishes to find themselves; but there are exceptions to…read moreevery rule. All interactions here were positive. Efficient, knowledgeable and courteous staff - Clean and comfortable environment - Plus my car now shines like new inside and out. Gratitude is what I feel for this quality operation with a special nod to Vincent who kept a smile on my face for the duration.