iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

We had Gina as our driver and she was excellent. Was a late drive home from a wedding with myself,…read morewife, and two young kids under 2. Both kids were overtired by that point, and Gina was super understanding and kind with them. Car was very comfortable too and perfect for what we needed.

Had a great experience with Jack Murray as my driver for a 2-hour ride from Providence to the Cape…read morein Sept 2025. Clean and spacious vehicle. Jack was incredibly polite, safe and personable. Would definitely use this service again!

I used iBoston Limo to and from Boston Logan. The driver was early going both directions and very…read morekind. The cars were exceptionally clean and the ride was safe. Since I am new to Boston, this was a new company for me to work with but, they are now my go-to for car service in the area! Thank you!

Before booking Patriot, I spoke with several limousine companies in the area and not only did…read morePatriot come in at bottom dollar, everything about the experience was top notch. They promised us a 4:30 arrival and Stanley texted at 4:00 stating he was arriving at 4:15. He was there at the exact minute he promised. We had the Mercedes Sprinter van. Originally, we had the stretch Limousine, but due to a mechanical issue, it was unavailable, so Patriot upgraded us to the Sprinter which is a larger vehicle and an incredibly comfortable ride. Most importantly, they upgraded us at zero additional cost. Inside the Sprinter was new and immaculate. We synched the stereo easily to my phone via BlueTooth and played our music the entire ride. When it came time to leave our event, I texted Stanley when we wanted to be picked up and he was there exactly on time. After the precision pickup, I never had any concerns. We had an amazing night and the flawless transportation was the icing on the cake. A big thanks to the team at Patriot especially our professional, courteous, punctual driver, Stanley.

Communications before the trip was excellent. Estimated arrival time for pickup was spot…read moreon...actually a few minutes early. Smooth ride with great driver. I have seen some not so good reviews on this company but after using Patriots for multiple times now, I can't believe we are talking about the same company. Maybe new owners / management? I'm expecting some more great service on my return trip.

Ibrahim is a true professional! always on time for airport…read moredrop off & pick up ! my flight was delayed 5 hours and Ibrahim was there waiting for me on a late rainy Friday night. Boston VIP Car Service offers the BEST service in my area. Thank You !

Abraham went Above and Beyond to make sure our daughter and her friend got to and from their senior…read moreprom safe and sound. From the moment they took off till the moment they got back in the front door of our home. He was AMAZING!!! Highly recommend him and this company. Reasonably priced and a nice clean car. We will definitely be requesting his services again and again. Than You SO Much!

Excellent experience with Lisa taking me to Skillman, NJ on Friday and then Rick who picked me up…read moreto return to my home in Medford on Sunday. Both drivers were courteous and friendly and made me feel comfortable with each of them. Wonderful service and I will continue to reach out to them next time I need to travel long distance.

We have been using these folks for over 20 years. For us it is exclusively airport service from/to…read moreMetroWest to Logan. This company has reasonable rates, well maintained town cars/SUVs and consistently good drivers. No, they are not as cheap as Uber but they have never left us waiting or wondering if they are going to show up. I can make reservations well in advance, online, and the process is easy. I love that when I turn my phone on after landing at Logan there is always the message " Hello, your driver is monitoring your flight". They never miss...

Called Boston Elite Coach on short notice and they came through in clutch!…read more Very Professional and on time. Their company accommodated my family and I in a quick pinch. They were readily available, affordable, quick and on time. Definitely rating 5 stars and will tell everyone about my experience with them.

Used this service for real-estate tours for my high-end clients. BEC showed up 30 minutes early new…read morecars that were stocked with amenities such as water and mints. They made it very special to accommodate my high end clients special needs.

Great service. Good communication. Made traveling to and from the airport effortlessread more