Reliable. Safe drivers. Excellent selection of clean, upscale vehicles. Highly recommendread more

Raffi's Limo Service went above and beyond for my wedding. We were running a little bit behind and…read morehe was extremely accommodating and friendly. The ride was very comfortable and a complete blast! I'd highly recommend using Raffi's!

Highly Recommend. Good communication, on time, very comfortable car, Great Driver. Price reasonable.read more

My family has used this service for probably 20 years. They were recently bought out by a larger…read morecompany and what used to be nice reliable service has become terrible. The last three rides I have had with them have been unsatisfactory. One was over 45 minutes late to pick me up to catch a flight to go to the airport with no apology or compensation from the company whatsoever, they have a call center that is somewhere , managed by people who don't really care whether you get your flight on time or not and seem to have no control over scheduling or fixing a problem. The second trip from the airport, my flight arrived, and I had received a text while I was still on the plane that they had forgotten about my reservation( made at least a couple of weeks in advance) that I needed to call them (!). They get the flight info so they know when you land. The driver was great and texted me, but apparently they had run out of cars , so he had to come pick me up in a school bus! Again he was quite late getting there. My most recent ride was with a driver that I have had multiple times he is unwilling to make any conversation and was really sick, coughing excessively, opening medication while he was driving and wearing no mask! Even after I explained to him that I'm going to see an elderly relative recovering from cancer treatment he didn't make any effort to be more considerate. I don't like writing public reviews like this, but considering the cost of this service and how polite and elegant it used to be, I would say you're much better off getting an Uber or a Lyft.

We just got home from Logan, with our driver Lorenz. Conditions were terrible, with heavy snow…read morecoming down and no plows out at midnight. Lorenz drove with great skill and confidence, and was very helpful communicating before the pickup and helping us with our bags on the snowy driveway. Even in the era of Uber and Lyft, there's a good case to be made for a reliable service like this.

Do not take your car to this place. They totally ruined my electric system in my car, and will not…read morefix. They told me to take it to a Ford Dealer. I have reported them to the BBB.

I know most people are over the moon if they call a taxi, and it actually shows up on time…read more And, then if it's reasonably priced, and the driver is sober or sane; you go into the realm of the incredible. In this case, you get all that AND actually get picked up in a really clean vehicle. Then you get to have interesting conversations with a really smart guy about Politics, Philosophy, and the best ways to make Chocolate. What's not to Love? Now that I can drive again, I really am going to miss our weekly chats.

Gone. Out of business. Phone listed has been disconnected.. Now how I have to drink and drive…read moreapparently:)

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

The BEST way into and out of Logan from MetroWest! Not to knock Logan Express, but you can't eat…read morethe convenience of the always on time, door-to-door service you get with MetroWest Livery. The cars are spacious and super-clean, with complementary bottled water and snacks. They do all of the heavy lifting with your luggage. They also monitor your return flight to make sure they're waiting outside the terminal when you arrive - early or late. Plus, you can't find a more polite or informed driver than Jacob, our man behind the wheel for most of our trips.

MetroWest Livery has been a blessing in my life and my husband's life. We have been using MetroWest…read morefor over a year, and the service has consistently exceeded our expectation each and every time. The drivers at MetroWest are the most reliable, respectful, and trusted in the entire Boston area. We have used some other companies in the area and have come across issues like lateness, and no shows. With MetroWest Livery, drivers arrive early and aid us with our baggage. They also know the roads better than the GPS systems! They are aware of how to avoid heavy traffic, and unexpected delays. Our drivers are some of the nicest gentlemen we have ever met, even at early morning pickups they always greet us with big smiles. The cars are maintained to a very high standard, and their comfort level allows us to have a relaxing ride no matter the distance! From our very first booking, MetroWest Livery has provided us with a service unlike any other. We strongly and highly recommend MetroWest Livery. If you are looking for a reliable, comfortable, and exceptional service, this company is your go to choice!

I have used these folks for five years for my work travel. They are excellent - reliable, great to…read morecommunicate with, clean and excellent cars. I trust them so much I have even used them to take my mother-in-law back and forth to her appointments. Highly recommend.

I have used this company for years - usually for very early morning or very late nighttime Logan…read moretrips. They have always been right on time (often a few minutes early) in comfy, spotless cars. The drivers are exceptionally courteous, helpful with luggage and drive safely. Communication with the company is easy. I cannot recommend them more highly.

for the very expensive price for airport ride I was hoping for a perfect service…read more my driver was 15min late, he didn't text me and when he arrives he was very defensive and I didn't like to tone he used with me. I will definitely not use this company again and I would not recommend it.

From the owner: Concord airport taxi is a taxi company providing service in all over Concord area and Concord to…read moreBoston Logan International airport. It is operating its business since 2014 since a very good reputation. All of our taxi drivers are very much punctual and dedicated for the service that you deserve from them. They will never be late for your destination to Logan airport and you will have no tension about time once you book your ride through us. Best taxi service from Logan International airport to Concord, MA

iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.