I've used Golden Limo again and again to travel between my home in Essex County and Boston…read more The chauffeur is always prompt and is an incredibly safe driver. I can't imagine using another service again.

I highly recommend Jeff and his company! He is professional, friendly, and timely. In fact he was…read more10 minutes early for a 3:45am pickup! He brought us to Boston Logan Airport and it could not have been more seamless. I will definitely be using his services again for future travel. Could not be happier with how this experience went. First time using a transportation service other than Uber/Lyft and I will never go back. This is the way to go. Jeff and his team is absolutely amazing.

Smooth ride, great driver, clean car, fair price. I called less than 24 hours before my pick up and…read moreeverything still went well. Great experience with Rob, who took me around town for a day packed with meetings. Had him again for my run to the airport too. Highly recommend Newton Limos, especially for swift transport around the city.

Very professional drivers, They provide great service and they are always on time . I highly…read morerecommend this company and I already did for my friends and family.

Do not take your car to this place. They totally ruined my electric system in my car, and will not…read morefix. They told me to take it to a Ford Dealer. I have reported them to the BBB.

Based on my experience, I do not recommend Metro West Car Service…read more I worked with this company as a remote independent contractor, and my final payment was never made, despite multiple follow-ups and providing the requested documentation. Communication from management completely stopped. From what I observed while working with them, this appears to be a very small operation, and service reliability was often an issue. Vehicles were frequently unavailable or experiencing mechanical problems, and there did not appear to be a dedicated fleet. Because of the lack of professionalism, poor communication, and failure to pay for services rendered, I would not recommend this company to customers or contractors.

I have used Mo at Logan Dependable for a few years now, and know I can always be assured that I…read morewill arrive at my destination-or be picked up, promptly; early if necessary, and have no worries along the way. Personable, caring and reliable. Use no other in the Boston area!!

Everything went above well. Mo was amazing. Dependable as well as informative and engaging. Best by…read morea long shot.

Ride service has been on time after every flight. Driver sends text messages to customer regarding…read moretheir location and is very helpful navigating Boston Logan's insufficient signage to hired driver parking area.

We really had quite excellent service with a pick up and drop off for our international flight…read more Joanne communicated both by email and voicemail after the quote and confirmation emails were sent after booking. Driver communicated well with a slight delay in the pick up and was courteous as well. Highly recommended.

Highly Recommend. Good communication, on time, very comfortable car, Great Driver. Price reasonable.read more

My family has used this service for probably 20 years. They were recently bought out by a larger…read morecompany and what used to be nice reliable service has become terrible. The last three rides I have had with them have been unsatisfactory. One was over 45 minutes late to pick me up to catch a flight to go to the airport with no apology or compensation from the company whatsoever, they have a call center that is somewhere , managed by people who don't really care whether you get your flight on time or not and seem to have no control over scheduling or fixing a problem. The second trip from the airport, my flight arrived, and I had received a text while I was still on the plane that they had forgotten about my reservation( made at least a couple of weeks in advance) that I needed to call them (!). They get the flight info so they know when you land. The driver was great and texted me, but apparently they had run out of cars , so he had to come pick me up in a school bus! Again he was quite late getting there. My most recent ride was with a driver that I have had multiple times he is unwilling to make any conversation and was really sick, coughing excessively, opening medication while he was driving and wearing no mask! Even after I explained to him that I'm going to see an elderly relative recovering from cancer treatment he didn't make any effort to be more considerate. I don't like writing public reviews like this, but considering the cost of this service and how polite and elegant it used to be, I would say you're much better off getting an Uber or a Lyft.

Before booking Patriot, I spoke with several limousine companies in the area and not only did…read morePatriot come in at bottom dollar, everything about the experience was top notch. They promised us a 4:30 arrival and Stanley texted at 4:00 stating he was arriving at 4:15. He was there at the exact minute he promised. We had the Mercedes Sprinter van. Originally, we had the stretch Limousine, but due to a mechanical issue, it was unavailable, so Patriot upgraded us to the Sprinter which is a larger vehicle and an incredibly comfortable ride. Most importantly, they upgraded us at zero additional cost. Inside the Sprinter was new and immaculate. We synched the stereo easily to my phone via BlueTooth and played our music the entire ride. When it came time to leave our event, I texted Stanley when we wanted to be picked up and he was there exactly on time. After the precision pickup, I never had any concerns. We had an amazing night and the flawless transportation was the icing on the cake. A big thanks to the team at Patriot especially our professional, courteous, punctual driver, Stanley.

Communications before the trip was excellent. Estimated arrival time for pickup was spot…read moreon...actually a few minutes early. Smooth ride with great driver. I have seen some not so good reviews on this company but after using Patriots for multiple times now, I can't believe we are talking about the same company. Maybe new owners / management? I'm expecting some more great service on my return trip.

Pros: punctual, helpful, made both pick-up from home and airport very easy (the pick-up was…read moreespecially easy and driver went to lengths to make sure we knew where to go, which wasn't far). Both drivers very pleasant to talk to. Car comfortable and seemed clean. No fooling around re: mask -- we wear them and so did driver. Thoughtful re: heat/cool/fresh air. Will be using them again -- no question. However, these Cons: 1. a certain amount of quibbling with the office about size of vehicle we needed, which affected the price we'd be charged by $20-30+ base price. We had 2 people, 2 small roll-aboards (22" carry-on-sized cases) to be checked, a briefcase, and two small carry-on bags that would fit under the airline seat. Our telephone contact tried to insist that we needed an SUV rather than a sedan and asked me to take a photo of the luggage to prove we could fit in the sedan. I did but he still didn't believe it would all fit in the sedan's trunk (I told him it all fit in my Corolla's trunk) and warned me that they wouldn't allow any bags in laps or on seats. Eventually, because we'd already ok'd the sedan and credit-card charge for it, we did get the sedan. Plenty of room for the luggage in the trunk, no problem. ' 2. A small issue, but for the price, it might have been nice for the drivers to help 2 elderly get their luggage from/to the front steps of the house (if not the door in Covid times). But both drivers were otherwise cheery, mindful of our preferences re route, etc. and -- as I said -- we'll use Smurfs again.

When the owner told me the tip was included at 20% of the fair I asked if that was standard and if…read moreeveryone of the Driver's was good. I prefer to tip myself and I might give a little less or a little more to a driver, but it's unusual for transportation businesses to charge a tip and I said that. The owner of the business then said go somewhere else and hung up on me. Absolutely shocking and I will not use this business again. Think about going elsewhere because who needs that kind of rude behavior in this world. Of course some people are just looking for ways to be offended. Not good for business though..