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    Boss Communication Technologies

    5.0 (2 reviews)
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    8 years ago

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    9 years ago

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    Hawaiian Telcom

    Hawaiian Telcom

    (1.3k reviews)

    Downtown

    Oh my... Hawaiian Tel…read more.. We moved to a new place, and a technician came yesterday to install the internet. Right after he left, the connection started acting up. After spending about 40 minutes troubleshooting with support, they told us the installation was done incorrectly and that the technician needs to come back. Basically, now we get internet for 10-40 minutes if we're lucky, followed by 5-20 minutes with no connection at all--and there's no way to predict when it will come or go Extra star from my previous review: I also made sure to ask them not to charge me for the transfer/ service since it hasn't actually been provided and they agreed to that, and wait time on the line was only 15 min

    Ma Boo Hai Hawaiian…read moreTelcom is going to be the source of so many heart attacks and strokes on this island. You can never get a person from Hawaii. It's always people from the Philippines. Always! It is impossible! We called once to fix our internet. Tele-operators in the Philippines were so useless. Can we speak to someone in Hawaii? No Do you know why they are so late? No Will you be able to send someone today? No What comes after Filipi? No. We asked accounting because sometimes they can forward you to someone who can act if you threaten loss of money... still no. They only go worried about or situation when we threatened to give them a shitty survey review. Installs are quick to act. Repairs can take months... After months of waiting on internet repair. We had enough! So to work around their useless tele-operators. We called to Install... just so we would have a worker come in to the office. We spoke with them. Stated our problem and they fixed it on the spot with a phone call! Hawaiian Telcom should change their name to Filipi NO Telcom.

    Servpac - Disaster Recovery Office Space at Servpac's MTP Data Center in Mililani

    Servpac

    (15 reviews)

    Kalihi

    If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

    Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

    Nacron Productions - New Pc Build

    Nacron Productions

    (126 reviews)

    Second review, as the quality of service is outstanding…read more My GPU died along with a few software issues that I wasn't comfortable fixing on my own. Korey responded quickly and got my desktop up and running again. The value of the work is incredible--I expected to pay an arm and a leg, but it genuinely feels like I received more than I could have asked for. My computer came back not only running at 100%, but also cleaned thoroughly from top to bottom.

    My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to…read morereplace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff.

    Boss Communication Technologies - itservices - Updated May 2026

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