Good guy reasonable prices, most of the parts are in stock. And if not, he will order them in a…read morevery timely manner. Very down to earth

Fernando saved my phone once again. I highly recommend you…read moregive him a chance to fix your phone His prices are fair and his work is great, and he does the repairs as quickly as possible.

The reason to go here is the sales associate named Edgar. This guy is a machine. Able to serve…read morethree customers at once. There were technical difficulties at the corporate level and this guy stayed WAY after hours to make sure my service was up and running. This guy is this company's greatest asset.

I've been to this location three times and they have had a sign up saying that they are going to be…read moreback later. This is during business hours. I'm not sure why, maybe I'm just there when a single employee is going to the bathroom and it's my bad luck.

Best customer service by my man and Jordan. And jodi, easy in easy out, I recommend coming here for…read moreany services

The worst very worst customer service . Business manager hasnt reached out to me like he said he…read morewould 4 DAYS AGO. Should i go in and be heard ?

Came here to change a battery on my phone since it was overheating, paid, and the overheating was…read morestill there as if it wasn't changed at all. They also didn't seal the screen back on properly.

It's amazing repairs the phones so well. I will come back. The people working are so nice and they…read morework fast. People need to come. The owners struggle is also sad working to help provide for his wife and daughter. Please come here.

Avoid if possible, go to a Verizon owned store. If you got employee discount Verizon Authorized…read moreRetailer is not for you. I waited for half an hour and it was just two customers me and another person. The two clerks decided to help that one person. So I had to wait and when they were done both clerks went to the back. I could of went back to my car put a hood on and steal some items. But I didn't so the guy finally said can i help you. I said yes I have employee discount so I wanted some accessories discount and he said we don't offer discounts. That's when I learned Verizon Authorize retailer are not Verizon employees but just a third party company

Great service and very knowledgeable. I went in to get the new Galaxy S10+ and the service was…read moreamazing. I was able to get in and out pretty fast, they transferred all my data onto my new phone and gave me a sweet deal on accessories for my phone, not to mention the coffee they offered me while i waited. Thanks Luz for the great experience

My Samsung S21 suddenly stopped working and I did a walk in at opening to try and get my issue…read moreresolved. Unexpectedly ended up having to wait several hours due to: 1) main technician wasn't scheduled until later in the day 2) they had to order parts and pick it up from another location. After several hours of waiting (almost 8 hours) they couldn't figure out what was wrong with my phone and suggested to just purchase a new phone. The entire process was stressful and it was a big inconvenience of having to wait for different factors to come together, but the associates were very kind, and friendly throughout the entire process and didn't end up charging me for my time.

This store has a dedicated owner who can order all the batteries you need esp special orders like…read morealarm batteries which is not readily available at other stores. Give them a call and Jason is very helpful.

Went in to purchase a Screen protector for my iPhone 12 and was in & out of there within a few…read moreminutes! Daniel was very helpful and his customer service skills were on point; very genuine & laidback dude. Definitely recommend this spot to anyone in need of any accessories for their phone.

If I could give 0 stars I would! Rudest service ever! Dismantled my Apple Watch, and said they…read morecouldn't fix it. Every time I called there was an excuse and more problems and more money. They gave it backed to me unfixed in worst condition than I turned it in. It's been 2 days and no refund. Every time I called they would say "by 7PM I was able to go pick up my device" and it was never ready and met with excuses. The said the same thing about the refund, by 7PM it would be sent. My calls would be avoided for follow up's and asking about the refund they offered. When they did answer the man was rude and yelling at me. Avoid at all cost, go somewhere else to get a better price and service.

This is quite possibly the worst service I've had regarding anything. First off, the kid didn't…read moreopen the place until 10 minutes after opening time, despite being on the phone and staring at me the whole time. Then he opened the door, didn't apologize and spoke in heavily broken English and an attitude like he was doing me a favor being there. He then made a half-hearted attempt at solving my phone issue. I then just left in disgust. Oh and apparently if you aren't willing to upgrade to a new phone you can't get access by calling your voicemail anymore. So Cricket and this outlet will soon be thankfully jettisoned from my existence.

went there asking international texting service and the Asian lady was not helpful and rude. I…read morelooked it up online and it said cricket provides the service that's why i came. However, she was eating her snacks in front of me the whole time when i was asking for help. She told me they don't provide international texting service and there's no way that i can do it. It seems like she doesn't even care about her job and doesn't know who to deal with customer service.