HORRIBLE SERVICE PLS READ…read moreI have been going here to purchase my iPhone for years and had the WORST experience in my life with a person who named started with an H short curly hair. I came in to get 2 screens replaced for 2 iPhones that have been off for at least a month due to screen damage . When I walk in i tell him I need just the screens replaced and he tells me $100 for both and I agree and he says about 45 minutes . I walk around the area and come back a lil early to him talking on the phone to a friend about making money for inappropriate things . He said I was early cuz he was too busy with his friend on the phone talking what I would later realize was my photos and info he looked up on me and my brother ( one iPhone was unlocked my bad after this experience) I said I would return in a few hours and when I came back the shop had shut down for his lunch and beer break. When I returned he handed me the phones i paid and he asked if i recycle ( weird question) cuz he wanted me take his and his friends beer bottle and lied and said he can't touch due to religious beliefs ( a lie ) . I recycled them and when returning home realized both phones had passwords and that nothing connected to my devices as they had to be reset as new devices (switched phones or batteries) and had to login into Apple This was my first red flag as screen replacement in the past never had this issue . Next I remember he asked how long I had phones because he switched my batteries that I had checked before purchasing at their location and confirmed his Switch and Bait by looking at battery health which was now at 77% when was at 88% and other at 82%. I checked the battery usage and it had indicated they both had been on for the past week and I hadn't used them in a month . Both phones say they overheat now an issue I never had before this incident)Switched my good batteries or phones for used ones. I also asked about charging pack he said he had a personal one that he enjoys and when I turn over had a sticky note with recall date on it ( another lie ) . This person is by far the worst person I have dealt with in my life . I then checked the saved Wi-Fi and Bluetooth connections and realized they were none I recognized or added ( another clear indication of his deceitful actions ) I called and spoke to him and he could barely keep his story together and hung up. When I would try to return I noticed he had the haircut shop workers be look outs for me so he could close up and hide in the back until I left . This used to be a great place sad one person can ruin a business relationship with a good customer. I will be telling everyone I can about this person and his inappropriate business dealings

Amazing! 10/10 Charged me $110 to fix the screen for a…read moreiPhone 13 Pro Max. Person who fixed it has been doing it for over 4 years- kind and professional. Took less than 15 minutes. Owner gave us a free portable charger. Talk about great service. Located on the corner of university & 41st next to the gas station. Highly recommend!!!

Bought a case and screen protector. Prices were great and reasonable. Similar to Amazon & cheaper…read morethan the booths at the mall. When I got home I noticed my case was interfering with my phone speaker, I was able to exchange with no questions or issues.Overall good customer service thank you Jose & Good experience.

Very fast and good price. they replaced my digitizer in less than 30 minutes! Plus they gave me a…read moregood deal for fixing 2 phones

Damien or Damian and Alondra I believe it is spelled; provide top notch customer service in a…read morenotoriously difficult location. If management sees this these two definitely deserve some praise and acknowledgment as they handle a difficult location with good bearing and customer service.

I went in and brought a charger but when I checked it it wasn't the charger I was looking for, so I…read morewent in and asked if I can return it and the young lady had an attitude about it and rudely said no..

I was not going to post this. I then saw an almost identical review from someone else. My…read moreexperience unfortunately does not seem to be unique. Three associates standing in the store. Plus a manager. No customers. Needed assistance returning a cell spot. Phone support guided me to visit any store for assistance. Visited this location. First store associate greeted me, so far so good, she was friendly. Question seems beyond her knowledge base, logically refers me to the manager, fair enough. Manager's immediate response, go to another store near the stadium. I explain what phone support shared. Zero consideration to attempt to assist. I share this is becoming a timely experience just to return a piece of equipment I was supposed to receive a return label for, but did not. She holds firm and does not attempt to assist. I leave... Call support again. Same exact feedback. Any store can assist if they call support themselves. Further feedback. The store should've called us and known we could assist. Now I'm two calls in to support and preparing for my second store visit. For the same requirement. I get it. We're all working hard. Hours are long. The pandemic was horrible and many are still recovering. But, just treat folks like you want to be treated. Make a simple phone call. Help someone asking for your help. It might, dare I say, make you feel good for a couple minutes. Neither friendly nor helpful in the slightest. Hate to say this about any buisness. Vote with your wallet. Go else where.

These guys are a joke. Did an online trade-in via the T-Mobile app. Got an email and text saying I…read morecould trade in my old phone into any T-Mobile store. Walked in and the bald guy said they couldn't take it. Didn't even try. Didn't look into my account. Asked him why not and he said it has to go to a corporate store. Asked for his help (he wasn't busy, no other customers behind me) to call a corporate store and he wouldn't. Then I saw him pack up and realized he prolly didn't want to help me because he was almost done with his shift. Asked the next lady that just started and she said they same thing, but again didn't even try. Said it was a mistake that both the T-Mobile website and my text directly from T-Mobile said I could drop off my trade-in in store. Called T-Mobile corporate and they said I should have been able to no problem. Ended up going to T-Mobile on University in City Heights. Those guys were helpful and helped me without any issues. They took my trade-in without any hiccups. T-Mobile North Park on El Cajon is a JOKE.

Went to Boost Mobile on El Cajon Blvd. and the manager charged items fraudulently to my card…read morewithout informing me. She didn't ask me about certain items she through on the bill and shirked me of 10 gigs of wifi displayed in the promotion. This is consumer fraud. Plus the young lady in the picture she hired had the worst attitude of any customer service person I've ever encountered. As soon as I came to pick up my phone she could answer none of my questions and her response was, "I don't know it wasn't my sell." WOW!!! Don't go this Boost Mobile.

I went in to this locatoon because it was the closest and my T-Mobile phone was acting Up and i…read moreWanted to switch back to boost. I walked in shortly after opening and waited a little for the next person to finish ,Norma who was alone for the moment, acknowledged me and continued helpin the other person. After explaining my issues , she suggested a phone Was very patient and was super nice the hour we had to wait for T-Mobile to set me free. While waiting , she was also able to help other people, managing her time well. I read something on here that seemed to describe a different person, Norma was very nice , helpful and informative, I'm glad I went there and didn't venture out further.

Nico is awesome !! Helped answer all my questions and got me a newer phone for less than I pay now…read more Great !!

I was contacted by a phone sales representative. They sent me a quote for 4 phone lines, internet…read moreand service for tablet which was $121. My bill did not reflect the quote. The sales rep that came to my house was a different person than the one I talked to on the phone. She said it would be $10 higher since I only was going to move forward with (2) lines instead of (4). That was far from the truth. I have contacted AT&T customer service over the phone (3) times about this issue. They have still yet to resolve the problem. They said to go into store and they could help me out with my trade in device so I will not be charged monthly for a new phone. In the store they told me I would need to contact Cusotmer service. Seems like I keep getting the run around while still being charged more than I was told. They set me up with two accounts which I was not aware of. I was only receiving one bill for one account which was very confusing. I have had my service cut off twice already due to all the confusion of my billing and accounts. Bottom line, don't listen to the sales reps and make sure they clarify your billing before. I should have stayed with TMobile. Such a disappointment.

Went in today because I was having trouble with my phone charging and went to T-Mobile who promptly…read moretold me to go f myself and file a swap out insurance claim. Not wanting to have to resign in to all my apps and emails and everything else I found myself wandering down for some ice cream and saw iSquad Repair, popped in and explained the situation and the gentlemen behind the counter sanitized, cleaned, and cleaned my charging port of all debris (and most likely soda) and got it back up and charging in less than 5 minutes at Super Fast Charging 2. THEN he didn't charge me and wouldn't allow me to pay even though I offered to. Will definitely be back the next time I break my screen or any other issues crop up.

My phone was running sluggish so I stopped in this place to have them look into it. The you lady…read moredemonstrated how to clear the browsing cache, app caches, unnecessary apps that take up memory, and clearing out duplicated videos and pictures. Let's just say after cleaning out over a 100 gigabytes of storage and making room in the upper memory, the phone was back to normal. I did not realize how much clutter I had on my phone. She recommended I do the same every month, or so if I have high usage on my phone, as I do. Thank you iSquad!

They were very clear and really quick. I had a steamdeck that I wanted to do a shell swap on. I…read morethought I could maybe do it, once I saw how much went into that I decided to let the professionals do it. It was a lot. I decided to go with Nerd Repair Center, and I'm so glad I did. It's beautiful. They absolutely knocked it out of the park. Go to them. Price was right and quality was next level. Thanks!

I had a great experience with Veronica when I brought in my broken elf hat. I was very happy to…read morereceive the phone call this past Saturday morning that they were able to fix it. It lit up and played the holiday song once again. This hat was in my friends family for the past 15 years and she would put it on and play it for her kids every year on Christmas morning and that is when they knew it was time to open their Christmas gifts. I was devastated when she told me the story after making the phone call that the hat broke when it fell on the 3rd day of her passing it onto me since she saw how much it put a smile on my face after playing it for me. Thank you, Veronica and Mike. I appreciate you fixing the elf hat.

Excellent, honest service. Not only was the employee able to multitask with multiple different…read morecustomers at the same time. They were also very polite and efficient in giving instructions. He helped me with switching to a better plan for a cheaper cost while I was merely transferring the cellular account to a new phone. Thumbs up!!

Alex is very helpful. He spent over 45 minutes trying to do everything possible on my brother's…read morecell phone. While helping me, he continued assisting other customers with excellent service and attitude. I highly recommend Alex at this Boost location.