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    Boost Mobile Premier Store

    2.3 (3 reviews)
    Closed • 10:00 am - 8:00 pm

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    8 years ago

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    Cox Store

    Cox Store

    (208 reviews)

    Hillcrest

    Everything. Great management, great team, patient, knowledgeable, shop is clean with plenty of…read moreparking or just a block from public transit, and they're open until 7pm. Thanks guys. Good looking out!

    Arrogant and disgusting customer service. I was having…read moreissues with the unlocking of my SIM card from my former carrier over to Cox. After each carrier blamed the other for the inability to unlock the card, and after having been transferred from one agent, department to the next without the agent explaining the situation to the former, I was left to continue repeating myself?! Finally, I headed out to the Hillcrest location. These two men there, one in his mid thirties; the other late 30's had these arrogant attitudes as if I were inconveniencing them?! They said "you will have to call them, Spectrum , to get them to unlock the card." We can't do anything to help you?!" Back and forth both Spectrum and Cox blamed the other. Now just how am I supposed to call them without service?! I don't know what to tell you, but you can't come in here and expect to use our phones to get your card unlocked?!?" I said absolutely nothing more. I got up from my seat and walked out the door. Look into AT&T, Verizon, or any other carrier. Save your time and money. There are SO many other companies that will compete for your business and are concerned with customer retention. This business couldn't care less about obtaining your business, let alone retaining it.

    Boost Mobile Premier Store - mobilephones - Updated October 2026

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