Hail Cesar! My laptop screen was black and wouldn't respond. After trying to diagnose with AI and…read moreYouTube I called Dell and they wanted me to wait 1-2 days for them to send a box, then ship it to them in Texas! They said it would take from 7-14 business days to try to have it repaired and they had no idea how much it would cost (after the initial $59 fee). I had just paid for an expensive software rental for the month, are you kidding me???!!!! Luckily I found 24/7PcTech! Cesar called me within minutes, it was late Friday and all the other local repair places were closed until Monday. I took it over and he had it diagnosed and fixed in less than 1 hour! Dell told me not to take it anywhere locally. When Cesar opened up my computer he showed me the cheap parts they had used on my expensive laptop. He replaced the bad parts with high-quality ones. Now I'm just waiting on part 2, more parts to complete the repair. But it was good enough to use to get important work done over the weekend. Thanks Cesar!

I rarely leave negative reviews, but I feel obligated to share my experience to help others avoid…read morewhat I went through. I originally brought in my MacBook because it had a screen issue. Instead of repairing it, I was told it would be very expensive to replace the screen. The technician then offered me what he described as a "great" MacBook Pro if I paid an additional $350, and I agreed. When I got home, I charged the laptop. It made unusual noises, so I called him. He told me it was "just the fan" and not to worry. Shortly afterward, a low battery warning appeared. I asked if he could replace the battery, and he told me to go buy a new battery myself and bring it in for installation. Trying to get help became extremely frustrating. Several times he told me he wasn't available, even though he had previously implied he was available 24/7. I have text messages documenting all of these conversations. After finally finding a time that worked, I brought the laptop back. He later texted me that it was ready for pickup. When I arrived, the laptop was turned off. He told me it simply needed to charge overnight. I took it home, but it wouldn't charge at all. When I contacted him again, he claimed the battery was probably bad and once again told me to buy another battery on my own and bring it back. At that point, I lost confidence and took the laptop to another technician for a second opinion. I was told that even with a bad battery, the computer should still show signs of life when connected to power. Instead, they found a motherboard failure, meaning the laptop was essentially nonfunctional and would never work without a major repair. I felt completely misled. Rather than standing behind what he sold me, he repeatedly shifted the responsibility and expense onto me. I have documentation of our text conversations and the sequence of events. I have since filed complaints with the Better Business Bureau and reported the matter as suspected fraud. Please be extremely careful if you are considering doing business here. Based on my experience, I cannot recommend this busines

Sama Geek referred me to this place because they do not fix iPads. So I drove up there and the…read moreguys English was okay I understood him pretty much they fixed my iPad I got it back the same day I was very happy with them. They didn't even charge me because the guy said from what I understood because English was not his first language that there was something that I needed just to restart and he did not been charged me

Very professional and very knowledgeable about computers. Also really helped me in a bind and…read moreoffered great service with warranty. Was very fair too. Thank you Ceaser!

I'm a seventy-year-old senior citizen, and I've been working with Cesar for years and years. No one…read moreis quicker in resolving difficult, complex computer issues. Always dependable communications prior to arrival. Plenty of teaching often goes along with repairs, it's an education for sure. Easy on the wallet, Cesar studies a lot so he's always up on the latest tech, and has an array of software and computers for sale if you desire. But you have to ask, he never pushes you to buy anything or even suggests that you do, you may begin with your concerns and wants.

This is one of the greatest place for your Apple products…read more Alberto worked on my severely damaged MacBook pro and was able to bring it back to life despite multiple challenges. Their professionalism is without a doubt and attitude of trying to help the customer is second to none.

From the owner: Mantenimiento y Reparacion de Productos Apple iPhone…read moreiPod Mac iPad

I had the best experience here. Probably some of the best customer service i have ever received. I…read morecame in with storage issues on my laptop and it was fixed in minutes. Could not recommend a place more!!

This place has amazing customer service. I called in because my water cooler on my computer had…read morebroken. On the phone call they told me to bring it In and they would check it out. Spoke to Nathan Hourani, who I believe is the manager and co-owner. He gave me an extremely honest take. Gave me his opinion and didn't try to over sell me on anything. This is a legit brick and mortar PC store.... Which you don't see anymore. RIP Fry's. The other employees were also very helpful. After they installed my new cooler and did some BIOS updates, they let me sit down right next to them and check it out. This seems like an awesome family run business. Kudos again to Nathan and the employees. Will recommend to all my friends and come back here for any PC needs.

I highly recommend On-Site Techs for any of your computer service needs…read more I needed to transfer data from my old laptop to a new laptop so that I could function at work without down time. I searched online for Tech Support in San Diego and then contacted several firms. Some were not responding to voice mail messages and, when we eventually spoke, had high rates and long lead times before a tech could be sent to my office. John Airy of On-Site Techs returned my call almost immediately, has reasonable rates and could see me the next day. Once John assessed the time for transfer of data from computer to computer, he recommended saving time by taking the two laptops to his location to complete the data transfer. He then was willing to return on a holiday to adjust the views on the new computer to my familiarity so that I could function for the next work day. John is extremely knowledgeable, proficient and efficient. He communicated well to explain how views could be adjusted and he made good suggestions without tying to upsell programs. He has an excellent professional manner. I intend to retain the services of On-Site Techs as my local source for any of my computer issues. John is simply outstanding for his business performances.

Yes, John did a good job and got my printer working. I would have him back. He was professional.read more

Javier is fantastic. Clean, solid work. My brother had his CPU go out on his brand new build, and I…read morewas unable to be there to help him diagnose it. Called a few shops and techs, every other one was rude/dismissive. Javier was extremely professional, and very good at what he does. His diagnostic alone was much, much better value than you would get from any other tech or shop in chula vista. On top of that, he rebuilt the entire pc and managed the cables, for a very reasonable price. This guy deserves every single 5 star review he has.

Just met Javier's service and the impression was quite excellent…read more He fixed my problems remotely in less than 10 minutes. It was mostly settings fixes. Besides been a very knowledgeable and speedy, tech he was upmost considerate in his pricing. Recommended 200% Alejandro.

Great customer service , professional, explains very well and also speaks Spanish , he's prices…read moreare very reasonable have used his services for the last 5 years

Quick, friendly, honest service. Gerardo charges reasonable rates and doesn't blow smoke in your…read moreeyes. He tells you what's wrong, takes photos of the work in the progress, and shows you everything at pick up! My laptop hinge was broken, and Gerardo identified the problem and had it fixed within the day!