My Mom and I switched over to T-mobile, about 2 years ago! After 22 years with their competitor. We…read morehad Giovanni assisting us! He set up our accounts, answered all our questions, discussed the best plan for us, and we have been going to him ever since, we just upgraded our phones this past week! Once again, excellent customer service from Giovanni! We highly recommend Giovanni for your T-mobile needs! He's Professional, Friendly, and respectful! Great guy! Thank you Giovanni! You represent T-mobile in high standards!

customer service there is AMAZING , management is A1 , except for the bad apple David. Gentleman…read morewith the reading glasses has zero customer service rude and a liar.

Alex help me and my fiancé buy the new iPhone 17 this weekend. We were in & out after 30 minutes…read more Alex made it streamline and explained the entire process. She let us know what applicable promotions and discounts we could enroll in during our visit. I highly recommend this store and Alex to anyone looking to buy a new phone or change plans. We ended up having some issues with the company I was leaving and she made sure I was well taken care of the entire time. Thank you Alex for your help & we will not be going anywhere else from now on!

Verizon is a total fraudulent company. I was with Verizon from 1997 to 2026. They continually lied…read moreto me throughout the years. The final blow was selling me a phone for three times the amount of the price of the phone telling me it was free. When I saw the bill the next day, it was nothing like what was represented to me I canceled. I did not accept the phone. It took them forever to refund my expenses and I never got that all back. They are complete fraud liars I would never do business with anything that has to do with Verizon if you are smart.

I'm writing this review for Diego! His customer service is excellent! I went in recently with my…read morehusband to see if we can get our phone's upgraded! He was so knowledgeable and was able to inform us on the best plan we can get for our phones and for a good price! He's such a kind soul and did so much for us that he did not have to do by the way! Walked out with our new iPhones and helped us transfer everything ! Thank you Diego so much!

These 5 stars are for Diego. He is literally the best. He has helped my family and I a couple of…read moretimes when we have come in and I could not be more impressed by his professionalism, knowledge, patience, and kindness. Truly the best T-Mobile service I've ever received. Thanks Diego!

I have been to this location more than once and the customer service has not improved. I purchased…read morea phone charger, took it home to use and found a note included that it was a defective return from months before. Then I came in to purchase a screen protector and the guy couldn't figure out how to attach it. He removed it several times and I ended up with a 1" air bubble that never went away.

I was needing assists straightening out my account and Julian was exceptional. He took the time to…read moreunderstand my concerns and completely fixed my issues with accuracy and professionalism. Thank you Julian, I truly appreciated the help.

Nicole is such a friendly person! Went in for the first time and I felt very welcomed, satisfied…read morewith her service she really made sure I got the best deal and continued to show me additional ones they have included at this store.

I wouldn't shop here. One of the Managers, Alexandra, spreads rumors and lies. She never fired…read moreanyone. People are quitting because they treat their employees like shit. They don't have enough staff and no one gets breaks. Let's see how long they last! Oh and you can shop here if you don't have your ID by the way, they'll let you in!! Also all the good reviews they get are by their own staff in different cities.

Truthfully I've never stepped in this store but I had the privilege of meeting one of their…read moreemployees (Alyssa) at a store in Camarillo (Outlets). First of all, I went in shortly before closing (unbeknownst to me) with my kids. She was kind, patient, and never made me feel like a burden. She truly exhibited exceptional customer service. She helped me find my perfect Ray Bans. The next day I went in to return a pair I was not inlove with and with my return transaction she was the first to offer an understandable solution. She was well poised, kind, helpful, and again didn't make me feel uncomfortable or a burden. If you need glasses, I'd highly recommend working with her.

Been to this location twice... both times I had the best service. Manager was super nice and…read morehelpful. Fixed my Prada glasses very quick.

My elderly dad went here because his phone has been acting weird but he wanted the same one and…read morewhen they told him they don't make it anymore instead of offering him an upgrade and trying to find a better phone they just told him to open a completely new line to get a phone and that they could just cancel it once he got things figured out. They never mentioned to him that he would need to pay for the cancellation and restocking fee so now he is out even more money and the employee who helped him "jose" said he was the manager when he asked to speak to the manager of the store. If he really is the manager he is a poor excuse for a customer service employee and is just out to make as much money as possible without caring about the actual customers.

This place is a ripoff Zero integrity…read more DO NOT PATRONIZE THIS BUSINESS Verizon is very aware that these store fronts are ripping customers off Apparently they are ok with it as they have done nothing to correct it My experience was terrible At the end I have to pay $328.23 for 3 devices I went there to buy just a phone The agent told me that I may tag on an iPad and a watch as they were FREE based on my iPhone purchase I expressed that I was currently paying $88 a month for phone service and with the phone purchase I only wanted my monthly bill to be $120 at most He said no worries " we got you " These words sounded great at point of sale. Not so good when my statement arrived which he said may be higher for the first month It was $300 which is way more than $120 This place was a complete rip of So they sold me two extra devices that in the end were not free. I fought the initial charges and just found out yesterday that I will have to pay the initial $328 My agent was 6'4 and said his name was Sky. Although I heard him referencing himself by other names. He ripped me off and collected his commission. As I stated earlier Verizon is aware that the store front employees are scandalous and will promise anything to make a sale. They do nothing to stop it. Buyer beware !

I submitted a request online for a sign I wanted. Jesse at the front desk got back to me right…read moreaway. He provided options and assured me that this project could be done. Honestly, they exceeded my expectation on every level. This is the only place I will be going for any signs I need in the future. If you want work done with quality, look no further. Amazing customer service too. All my questions were answered throughly and I asked so many that I'm sure I drove Jesse crazy. Thank you so much Jesse and the rest of the staff at fast signs for making my vision come to life.

The owner is the best he truly cares about his business A+++ they were really kind and great…read moreservice.