Top notch customer care! Wait time was minimal…read more Kind and knowledgeable team. I highly recommend this location.

I have gone to the store twice already and everybody's been so friendly, accommodating, informative…read moreand knowledgeable , and very helpful I really appreciate it especially Javier whose just amazing and the Manager India both very friendly and very attentive and they took care of every issue I had . thank you so much I really appreciate it Staff like this make it easy for me to stick with T-MOBILE so I appreciate it and happy holidays

Amazing service they took care of me very well and game me a bogo deal on a phone case and glass…read morescreen protector along with the purchase of my phone. THEY EVEN TRANSFERRED all my DATA for me to the new phone. SUPER KIND PEOPLE

From the owner: Switch today & enjoy America's largest 5G network.read more

Amazing service they took care of me very well and game me a bogo deal on a phone case and glass…read morescreen protector along with the purchase of my phone. THEY EVEN TRANSFERRED all my DATA for me to the new phone. SUPER KIND PEOPLE

The gentleman that manages the store is very friendly and very helpful. I went in and out in a few…read moreminutes and my sim card issue was solved immediately.

Both my wife and my cell phones needed new screens. I had called Caliphonia, and spoke with Naji…read morewho was so kind. He told me that he didn't have our screens in stock, but no big deal, and the repair would take only a few minutes. We came to the store, we looked at both our phones, and informed us that it's only our screen protectors on n both phones!!! Naji had need screen protectors, and we were so happy. These guys rock.

Shaun fixed my phone quick on a broken iPhone 13 max pro screen. He was quick and advised me on…read morewhat screen i was getting.

I have had repairs on my phone done at iPhone Clinic a few times and there's no other place I'll…read moretake my phone when something is wrong. Yesterday, I was having an issue with a blocked charge port that prevented me from plugging anything into it. I've had the charge port replaced a few times on this phone, so I figured it was gonna be another 2-4 hours and $100ish. Turns out-- the kind gentleman at the front was able to perform an extraction service in about 60 seconds for a fraction of the cost! I couldn't be happier with my experiences here and definitely recommend.

Do not bring your electronics here!!!! No communication, lack of respect for their customers, and…read morethey have no idea what customer service looks like. Do not trust them with your electronics!!! Ended up calling another phone repair place. Got my repair completed for $40 cheaper than quote by this outfit and the communication was great. No issues whatsoever and less than 1 mile away from this location.

I had such an amazing experience with Kaela at the AT&T store on Sunrise! From the moment we walked…read morein, she was incredibly kind, patient, and genuinely helpful. I came in feeling stressed and overwhelmed, and she immediately brought my anxiety level down with how calm, thorough, and knowledgeable she was. On top of helping me, she was also so sweet and patient with my busy 9-year-old, which honestly meant a lot as a mom. She never made us feel rushed and took the time to explain everything clearly while making sure all of our questions were answered. Customer service like hers is rare these days. Kaela truly went above and beyond, and it's obvious she cares about people, not just sales. She deserves a raise... or at the very least a really nice lunch Thank you again, Kaela, for turning a stressful errand into such a positive experience!

I was at the store today and in beyond disbelief that the keep employed staff that are beyond rude…read moreand disrespectful as a personality trait. Luisa, not sure how to spell her actual name, but overheard and witnessed her entire interaction with a customer that she ignored and skipped over who had been patiently waiting for their appointment. She rolled her eyes, gave attitude everytime she opened her mouth and could care less what the customer was saying because it was clear she was born in the wrong side of the bed. It was clear after a few minutes of being harassed by Luisa that they asked for a different associate because she didn't want to work or deal with anyone because she didn't leave any space for anything but her big horrible attitude. As a company I was beyond irritated that this employee continued on like this wasn't her normal routine. I will drive way farther to never deal with this store again, because I'm changing carriers, this store gave me a horrible iPhone and Luisa also had attitude that it's not her fault the phone was bad. I'm moving to T-Mobile and Android after this staff being the final straw. Please check your cameras, and fire this staff immediately.

I was very impressed by Dora, an ATT representative who works at this store. She set up my Apple…read moreWatch and paired it with my new iPhone. On top of that, I received huge discounts on Black Friday. Very happy with her service and would recommend this store for your device needs. Thank you, Dora.

This store is the reason my family is leaving AT&T after 25 years of loyalty. We bought 4 new…read moredevices and negotiated a new, lower priced monthly bill. We paid the taxes for our new phones and were told that we could just cancel the insurance, which would lower our bill to the new price. We cancelled the insurance and received a bill for over 500$ the first month of our new contract. It had all these fees we were not told about. In addition to that, the monthly bill was 70$ more than we were told. We called customer service and were told we could lower the bill by removing hot spot and international calling, but it was still more than what we were told. They also said they would credit some of the 500+$ so our next bill would be lower. When we got our next bill, we had no credits and it was still 70$ more than what we were told. We contacted customer service again and they said there was nothing they could do. It turns out that this location is franchise owned and apparently can lie to customers. AT&T is so much more expensive than most other companies as it is. We paid off our phones and are switching to a company and paying less than half the monthly amount we were paying with AT&T.

First Response Phone Repair -- I honestly highly recommend this place…read more Today my phone got wet, and the screen kept showing that it was overheating all day. This place was recommended to me, and to be honest, I'm usually a bit nervous about going to repair shops like this, but I decided to give it a try. It turned out to be a very pleasant experience. The service was friendly and honest. There was a very kind guy working there who speaks both English and Russian, which is a big plus for people who don't speak English very well. I simply handed over my phone without even explaining what had happened. I was pleasantly surprised by how clearly and honestly they explained the pricing system and how they diagnose the issue. Then they clearly told me what the actual problem was, explained what they did, and how they fixed it -- that was incredibly valuable to me. I will definitely continue going to this shop and will recommend it to all my friends. Thank you so much for your work! One more thing I found very meaningful -- they have a motto from Colossians 3:23, and it really helped me understand why everything was done at such a high level.

Excellent customer service. Very friendly and responsive to request to fix broken Samsung J7…read morecellphone. Phone was fixed and ready for pickup within 4 hours. Two big thumbs up