It is usually a nightmare when I go to a T-Mobil store. I had fraud on my phone and I was dreading…read morethe usual long wait and surly salesperson. Luckily I came in and was immediately helped by Ashley D lwho is a true sales professional! I'm a Top Toyota is Pro and know exceptional customer service. Ashley went so far above and beyond for me, truly refreshing. If you need a phone, go in and ask for Ashley. You'll be glad you did.....

i was in this store for one hour no one greeted me no one asked me nothing for employees the…read moremanager i guess was with the headsets on listening music another employee on the phone talking with the boyfriend and the other tow finish with theyr customers and hide behind this is the worst customer service i have experienced in my life if they don't want to work on they should quit there is a lot of people that need a job right now .

You get what you paid for…read more I took my iPhone XS to Eddie to fix. After I got my phone back, It came with an array of problems. The first Issue was The screen wouldn't read my face. In which Eddie tried to say "it was like that before I took it to him"(which was not the case). So he fixed it again. After Eddie fixed that problem, the phone came with new problems. The side button was not working, The screen had a slow reaction time, I could not call anybody from my messages, the screen continued to be unresponsive. And I feel that Eddie compromised phones integrity instead of making it better. I asked for a refund because the service was so atrocious. I would NOT recommend getting your phone fixed here. If you decide to, DO NOT GO TO EDDIE. His aloof attitude is concerning. Especially when it comes to phones. Side note ... Any phone repair place that keeps the original broken screen, must be susceptible to a lot of refunds due to the poor job associates like Eddie do. Any inquires, please email me at re18t@my.fsu.edu.

I came to this business about two weeks ago and when I got my phone back I had emails opened that…read morewere sent during the repair. We deserve privacy as customers.. Also after my repair my camera and Face ID was not working. I called the manager and tried to get the problem recktified. After some back and forth he decided to diagnose the problem for me for free. I took it in and received with my camera working as it did before. I originally had a bad review but since the manager rectified the problem. I'll leave them with a 4 star due to my troubles. Summary: Check camera, face id and all necessities before you leavemaybe lock apps with very private information. Don't need them seeing my commission UPDATE.. After my phone was fixed now there is a specific place on the screen that cannot be pressed on. Another hassle. I'm going to call and try to see if they can fix this problem. It's like every time I go to them to fix a problem I end up with a new one‍‍‍

I needed my iPhone screen repaired and the repair job was done at wireless toyz. After 2 days the…read morescreen stopped working again. Wireless toys offered to take another look at it and fix the screen again. Overall I am satisfied with the repair they did. The store manager was excellent in making sure the repair was done fully to my satisfaction.

this is the worst place to fix your phone they use cheap phone screens not authentic and they…read morecharge you alot. i ended up going to apple because the screen they gave me could not even turn on to touch. i made them remove my screen and put my old one back its been 3 weeks and i have still not gotten my refund this place is a joke. i would not recommend it even to my worst enem.

I had a great experience at this Apple location. Julian assisted me with my purchase. I needed a…read morenew laptop because mine was centuries old. He recommended that I get the apple care just in case I break my laptop for any reason. I caved in and got it. Julian was absolutely wonderful, he was kind and funny. Made the experience very nice. He assisted me with acquiring a student discount by logging into MDC. I would definitely recommend you check this apple store out. It is super big and there are so many options of computers, phones, watches and tablets to choose from. You definitely have to go check out Julian while you're there, he also teaches classes such as coding and much other cool stuff.

I have been to so many Apple showrooms, including the one in New York, this one is massive…read more. conveniently located within aVentura Mall in Florida.. so many other showrooms and shops in the mall. This showroom is like a college lecture hall. Classroom like seating ! Really good .. there was iPhone photography class when we went and it was useful. Service could be better . Tough to get attention to a service agent ! Apple products are always great . Big fan of Apple . Though the store was big , in store experience was ok. 3 stars

Thanks Ken for your kind and friendly help. Although I just had a screen protector placed you were…read morevery friendly, helpful, and didn't minimize my service.

The service in this location was amazing! They went out of their way to help me. Just amazing…read more Thank you.

This is a bit dated. I have to service my iPhone before an overseas trip; battery needed to be…read morereplaced. They were great with the pricing and the wait time was minimal. While they were working on my iPhone, we went to get a haircut. After I finished my haircut and returned, the phone was ready. Nice experience

To start with..... What a breath of fresh air!! I went here thinking that I needed a new screen &…read morebattery. Gerry, easily could have totally sold me on these items. He looked over my phone & 1st thing he said was "I can't take your money..... there is ZERO wrong with your phone" & proceeds to tell me that I have too many videos & photos saved using up my memory!!!! WOW WHAT A GREAT GUY!!! No 1 (here in SoFlo) has ever been so honest!! I highly recommend this small cellular store for ALL of your cell phone needs!!! Thank you Gerry YOU ARE OUTSTANDING!!!

Terrible customer service. I filed a claim for a replacement box. Was told that I would receive a…read morecall from when the internet box arrives. Never received that called. Call the store today and a Haitian man answer. As soon I state that I am looking to obtain a status on a previous claim he refuse to help. Very rude won't even look up my information in the system that they all have access to. Didn't even ask my name number nothing and hanged up the phone after being belligerent. Stating that I should call him back. Metro pcs in general has terrible customer service. Employees have no training, horrendous place with terrible business practices.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Great Excellent service. Professional, fast and very…read moreknowledgeable staff. Had my computer issue resolved fast, very satisfied !

Brought my MacBook in because it was running super slow and honestly I had no idea how to fix…read moreanything myself. Techy got it working perfectly and so fast! Special thanks to Francisco -- he's extremely tech-savvy, professional, and has amazing customer service. Highly recommend!