The staff is so amazing and helpful! The lady at the front desk is so great and supportive!read more

Great deals and friendly staff the reps are very helpful and cricket service is great!read more

The reason for 5 stars is largely due to how responsive Boost is on their customer service…read more Obviously, if I'd had to call customer service, not everything went perfectly on initial hookup. I noticed my data didn't work when I was connected to a 5G+ (enhanced 5G) network, but they were able to fix the issue very quickly and always with a great attitude.

Shout out to Fabian at Cave Creek & Bell for making the switch to Boost Mobile easy, fast &…read moreincredibly pleasant! Will be coming back for his service & sending customers his way! Keep up the fantastic work, my friend!

The best! Quick service and great price! Looks amazing! We will be back if we ever need anything…read moreagain! Highly recommend :)

Great customer service, my phone was fixed sooner than anticipated. I'll be back, hopefully not too…read moresoon.

I took my android phone to the Desert Ridge location in Phoenix and got great service. Dakota was…read morevery knowledgeable and helpful. Highly recommend that store.

Needed a new battery for my iPhone. They fixed it quickly. Cost seemed equivalent to other quotes I…read morereceived.

Had to replace my dad's phone today. We were immediately greeted as we entered the store. They…read morefound the exact phone we wanted, no pushy sales! The sales associate even let us know my dad qualified for a cheaper phone plan. Talk about happy customers!

Came into this store to upgrade 4 devices on account. Agreed to pay off remaining device balances…read moreof 243$ but was charged 2x for the same transaction for a Total of 486$. Was told by the female associate that oops something happened you'll have to talk with your bank because your account hadn't been updated for the payments. Crazy that some sort of mistake that cost me 486$ is just an oops to ATT employees. Now my ATT accounts aren't paid off and I'm out 486$ one week before the holidays and have to dispute charges with my bank. When asked if I could talk with the store manager was given a random number on a sticky note. Wont be back. Don't do business with careless, reckless and apparently fraudulent store employees.

went into this store around 7pm the guy working did not seem to want to help me horrible customer…read moreetiquette acted as if I was bothering him or he didnt want to be at work.I guess he rather keep playing and being on his phone. He directed me to another store because supposedly he could not help me fix my phone. He also did not help with another issue I had directed me to call claimed service, my thing is why work at a store and turn customers away? makes no sense

Went in today I was quoted waaay to much at another spot. They cleaned my phone and fixed me issue…read morethank you!

This place does not even deserve 1 star. My boyfriend and I went to get our screens replaced on our…read morephones. First of all, the price was different than what we were first told. Second, they had said it would be done by 8pm and only 1 phone was finished. Then we were told we had to come back the next day at 11. My boyfriend came to pick his phone up and it was still not finished. Finally, even with all of the inconveniences, they refused to discount the price for the repair. I recommend going elsewhere. Terrible customer service and false advertising. I will never return to this establishment.

A computer "service person" said that he knows about Canon ImageClass Mf726Cdw Printer and can fix…read moreit too. I purchased this Commercial printer, in 2017, and haven't used it much for my home/office business. My 3-year warranty is now out of range for any repair work. Issue: The unit is making loud squirreling noise while printing. Canon Customer Service referred me to contact SW Business Machines and/or I can replace it for about the same amount of money for this "service person" would be charging me. I called (623) 939-3355 and spoke to the owner where he told me that he can't remember a time where he had to replace the ITV Assembly ($200) as they don't go out. I was using cheaper Replacement INK Cartridges instead of Canons. He told me how to test the machine and to put up with the noise until I replace the cartridges even if it's one at a time. As a business owner myself, I endorse his work ETHICS, HONESTY, and CUSTOMER CARE PRACTICES. Definitely, I'm keeping his information for future needs. He saved me a small fortune. Thank you and KUDOS!

I found this company when I was having an error message show up on my Canon printer. After all of…read morethe online troubleshooting, it told me that I needed to contact an authorized Canon service center -- I was surprised to find there were only 2 in the Phoenix area...and luckily, this one was close to me! I called and was thrilled to have a human being answer the phone! He was very helpful and answered all of my questions about service fees and possible charges -- I said I would think about it (it was just $25 for the diagnostics, but I know oftentimes it's cheaper to just buy a new one than have one fixed...and he agreed!). I decided to take it in to them anyway and see what was wrong. I was greeted by Grant when I went in and he was extremely understanding and helpful -- said he would check it out and get back to me the next day (it was about 4:15 pm) --- I was very surprised to get a phone call later that evening from him -- he said he was working late and went ahead and looked at my printer. Unfortunately, it was bad news...the part and labor would run about $125...pretty close to the cost of a new printer. I said I would think about it and get back to him. He understood and even gave me suggestions of places to look for new printers! I decided to purchase a new one...but was allowed to go back to the store to get the ink cartridges out of my old printer! A nice savings as I didn't have to buy new ones right away! It was just very refreshing to find a small business still ran on honesty and customer service! I feel bad for not spending more than $25 there...but should I ever need printer repair (or other business machine) services again, I'll definitely be back!