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    Boost Mobile Premier

    4.0 (4 reviews)
    Open 10:00 am - 7:00 pm

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    CenturyLink

    CenturyLink

    1.2
    (34 reviews)

    this review comes in two parts…read more The first part being a "One Star". I had received my bill from Century Link and the "Price for Life" had increased. I checked their web site to confirm pricing and the details. I discovered new "Price for LIfe" customers are getting the same service for $10 less per month, $45 per month for new customers. I called and questioned why there was an increase. They explained that the internet service price would remain the same for life, but the "Century Link @Ease" service would increase periodically. So my price would increase. So Price for Life is as they said in their commercials "They can't do that!" is correct. I asked to be transferred to retention, but the operator told me should could not do that without a reason. I asked her to get me a supervisor who could transfer me to retention. I was put on hold and she came back and transferred me to retention. This is the 4 star part I was transferred to Lisa #AC46983. I explained my case to Lisa and asked to have the @Ease service removed from my account and also my monthly charge reduced to the amount that new Price for Life customers were receiving. Lisa was understanding and attentive. She immediately made the changes. Lisa understands the value of customers and how to provide customer service. Many thanks to Lisa for taking care of my issues and making this customer happy.

    I would give 0 stars if I could. Our internet has been down for 5 full days. Not only is that…read moreterrible, the customer service side is just as terrible, if not more so. I keep signing up to receive updates and have not received one single update within these 5 days. Not that they're working on it, need parts, what's going on.....NOTHING! We'll be switching to AT&T. Mainly because Cox is terrible too

    Boost Mobile Premier - mobilephones - Updated August 2026

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