Definitely a five star cellular repair shop, hands-down. The young man Maciej, who helped me first…read moreon the phone with a great deal of respect and benevolence, and along with the patients of "Jobe" by First on the phone with a great deal of knowledge I could sense, convince me while I was in Costco at the phone kiosk ready to purchase a $400 new iPhone 16 and didn't tell me in a month that the iPhone 17 is coming out in another month which they would've sold me without telling me that. Maciej over the phone with his honest diagnosis from what I was telling him that was wrong by phone assured me in the most trusting way, this all can be fixed. Arriving at at CPR Cell Phone Repair I was greeted by Maciej a wonderful well-rounded and respectful young man, from there it just kept getting better and better. first of all, my phone wasn't charging it said, moisture detected and phone. Nobody could hear me when I use my speakerphone. My Zag screen, protector, and phone protector was well past due of replacement, living in Florence on the Coast, I would've had to go all the way to Portland to a kiosk in Washington Square to have them switched out with their lifetime warranty, which is second to none. Although Zag does not diagnose, fix or repair phones, but have a great products. An absolutely Zag always stands 100% behind their customers and products. Not knowing that CPR cell phone repair picks up as though you were at the kiosk in Washington Square and carries on their warranty, crazy cool I was next to having an triple birthday party with everyone I ever knew feeling. Maciej examine my phone immediately looked into my speaker and charging port and started cleaning after doing so he had me call him from another side of the store meanwhile on my speakerphone and had me talking in it and I could hear him from across the room, I can hear every word you say and then put the phone 15 feet at least away from me and he could still hear me clearly I was so happy. Coming back to the counter I explained to him I really need to get to Zag in Portland and get a new screen, cover and phone protector that was still under the lifetime on the phone warranty. Maciej I will take care of you here as though you're at the kiosk for we hand-in-hand work with Zag and carry on their warranty in store, absolutely the best experience I've had with this phone since the day I purchased it, Maciej educated me in the most respectful way of needing a stronger charging system for my phone, and the USB-C cables I needed one for my car one for my house and explained how the sea cables even charge better what an incredible young man could only hope the young people in this world could follow his example. Long story short ha ha, I walked out of the store and felt I just bought the brand new phone at Costco with one of the greatest salesman on earth feeling. The honesty and integrity of Maciej renews my faith in many of mankind who are still out there in this world. Thank you.Maciej you absolutely made my day. to all that had the patience in time to read all of this if your phone is messed up, and you do not want to be conned into a new one with bigger payments and the down payment on the new phone, I can guarantee you will walk out as happy as me . in the race for quality with this young man and his company there is no finish line. thank you.Maciej 1000 times over for your honesty and authentic harmonious character. This world needs many many more of you. PS. I truly feel I have a brand new phone. The experience was top shelf second to none..

My husband broke his screen on his phone and nothing worked…read more They fixed it , had to order the part and it took 3 days since it was The Weekend...but they did a great job.

This review is for the employee named Jordan who went out of his way to get me the phone I wanted…read more We make technology purchases when we visit Oregon (no sales tax). We visited this Verizon store and I wanted an iPhone 17 pro in orange. The store didn't have an orange phone in stock, but Jordan figured out how to get one from another store. I went back later in the day, and voila! There was my phone! Jordan helped with the screen/lens protector, selecting a case to show off the orangieness of the phone, and helped set the phone up. In my humble opinion, he went out of his way to help me get what I wanted.

I went in here to get a new case for my phone, because Fred Meyer across the street didn't have one…read morethat fit my phone. What a terrible experience. A salesperson latched on to me the minute I walked in the door and would not leave me alone. I just wanted to pick out a phone case and pay for it and leave. She hovered over me the entire time I was looking at cases, talking the entire time. During that time she insisted she had to look up my Verizon account. Okay, maybe they only sell to Verizon customers, whatever. I pick out my phone case, and am ready to pay. In the meantime, she insists on reviewing my entire account. I told her the account is fine...I have what I need. No, I don't want to hear about "upgrades". I just want to pay you money for the overpriced phone case and leave. She FINALLY relents and we get to the payment part. She then needs to ask me again for my name, phone number, physical address, and email address. WHY!? She literally had all of that in my account and I'm just trying to pay with my debit card. Why make it so tedious for a customer to buy a simple phone case? I could have been in and out in a couple minutes, yet this salesperson is making me jump through hoops to give them money. Never again. I don't like to shop online, but the next time I need something for my phone I will NOT be buying it here.

What a great experience. Issac was the best! He patiently took the time to coach this 70 year old…read morewifi noob thru the install and setup for my new wifi router. issac is truly fantastic! Answered every question, was patient and made sure that I was comfortable with every part of the process. If you need help with any technology from Smartphones to wifi devices, go see him! Thank you, Issac!

Don't use Cricket if you have any issues with your phones. They used to do in-house…read morewarranty/insurance claims. Now they just hand you a number and call it good.

A couple months ago, my Marantz 2265 receiver just wasn't exciting me much anymore. It sounded kind…read moreof anemic. I wasn't sure if it was the receiver, if it always sounded that way, or if it was my ears. Then the left channel went out. My first thought was, time to get the L channel repaired and list it on eBay. So I took it to Cityview to get repaired. Tai (the owner, I think) called me back the very next day and gave me the diagnosis, repair time, and total cost, all of which seemed completely reasonable. The time frame was a few weeks, but only because he needed to order a part, otherwise it would have been finished within a week or two. After he called to inform me it was finished and ready for pick-up, I brought it home, hooked it up, tossed Dark Side of the Moon (good test lp because of the low lows, high highs, and soaring midrange crescendos) side A on the turntable, and was so shaken (literally, the walls were shaking, and figuratively) by the massive and rich sound (that only 70s receivers can deliver) filling the room that I instantly declared that I will never sell this receiver. With just a few repairs, Tai restored my machine to its glory days. Turns out the receiver was getting sick before the L channel went out, and then I realized vintage gear like this needs a periodic check-up and tune-up. Tai's rates are VERY reasonable. If you have some vintage gear in need of a simple servicing or bigger repair, Tai at Cityview is the guy! I have another vintage piece I'm already planning to take down there after work this week. Cheers.

Professional, fixed it right, all for a great price! I will definately use Cityview TV and Computer…read moreagain! and Tai again!

I went in here to get a screen replacement on my s21 ultra and they spent hours working on it and…read morefinished and then it would not read the SIM card he worked on it longer and couldn't fix it even swapping parts from the same phone model it cost 250$ he agreed to refund 150$ and gave me a receipt showing the refund processed I have never received the refund I have escalated this to my payment provider and requested a dispute the business when i call to ask about the refund says it should have been refunded already it has not i explain this to him and he hangs up on me I'm currently disputing the charges with my bank and quite frankly seems like I will have to go to small claims court to resolve buyers beware

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

My 9-year-old Dell tower suddenly started freezing. This guy did the software repair in just a…read morelittle more than 24 hours, and everything is working great. He also cleaned up the tower (was VERY dusty) so much that it looks brand new. 4 rather than 5 stars because I thought the $220 total was a little high.

We went to PC & Mac Solutions to purchase a new tower that would be compatible with Windows 11, on…read more10/31. We had specifications that were given to us by our computer NERD'S....My husband purchased a DeLL tower, with the belief that the staff who sold this tower did so in good faith & Windows 11 compatibility. Came home, plugged it in, no internet connection, Bill called PC & Mac Solutions & they told him bring it back they would fix the issue...Home again plugged it in & still no connection to internet, called again..Bill said he wasn't happy & wanted his money back & the staff said that's not possible..in store credit only!!! We were given a name of another computer designer (John Cook) he was our HERO..he made this horrible fiasco with PC & Mac Solutions better! He KNEW what we needed & provided the service with a functional PC Tower...He also mentioned that the specifications we asked for weren't there w/PC Solutions Dell Tower. PLUS the tower wasn't cleared/cleaned of information from a previous owner!!WHAT???? WARNING...BE SURE YOU READ SIGNS (if they are placed in the store so they are visible) & ask questions-questions so you don't end up like we did! Feeling like we were taken advantage of!!! We aren't computer techies & we won't or need anything so their IN STORE CREDIT of $475 is in their favor surely NOT OURS! A business without integrity is definitely not a business we care to support or refer others to!

Fire Alex Brown. He is a horrible representative for Verizon due to his treacherous sales…read morepractices. Alex Brown did not address our repair needs, he sent us to a third party even though we pay for insurance. Alex Brown then pushed internet service when our place doesn't support it, and he told us it did, all while taking advantage of a tired senior citizen looking for a simple repair. When we asked to replace our phones, Alex Brown told us the store was closed. Do NOT approach this sales person, he will suck you in before you realize what hit you. I give 1 star because I can't leave it blank.

They fixed my screen, but in so doing, they broke the network connection. The employee who…read moreaccidentally damaged the phone tried his best by replacing the antenna, but it must have been the motherboard that was damaged, because even a factory reset of the device did not restore the data connection, and it was the conclusion of the support team of my phone carrier that the phone needed to be replaced. I wrote an email explaining the situation to Cellairis and asking for a refund for the repair which broke the phone. They called me back and said they would not replace my phone. I said that I did not ask them to replace my phone. They had not even read the whole email before calling me to tell me "no." They then, of course, said it was their policy not to offer refunds for repairs either. So now that I have paid for a repair, I will also be paying for a replacement. I would have saved myself $200 and a massive headache by never coming here.

FANTASTIC service and was super fast! The new owner, Jett is a really cool guy! I would definitely…read morerecommend taking all of your cell phone needs to him!

I want to give this store the highest rating for several reasons:we had Verizon service for over 12…read moreyears, switched recently around Thanksgiving for economic reasons, but the store continues to serve me. The service has always been great;if they were busy it's because they're popular and they know what they're doing. One person in particular, Patrick, has helped me through a number of things, frequently taking a long time to sort them out. Most recently he spent an hour on on the phone, mostly on hold, while he talked to the Verizon office about it a billing dispute over my discontinued service. After this ordeal he even said I could come in some other time and take a tutorial on my new smart phone even though I don't use Verizon anymore.I can't think of a higher compliment to pay these people and especially this fellow Patrick. If I could give out extra stars I'd give the store a six and Patrick an 11 !!! Thank you !

I ordered a phone a week ago through Walmart. Wireless Source still has not even given the package…read moreto fed ex. Walmart says it's In Transit but it's not. I'm out $700 and I'll I get told is to just wait longer. This is ridiculous.

I went to pay my son's bill. David R happily took my money including a customer Assistance Fee…read more Within the hour I found that there is also a restart fee. Fair enough. I went back and paid it. David insisted on another $4.00 fee. I suggested that he knew very well about the restart fee. He laughed and said all Cricket accounts are different, which is patently false. He then said there was nothing I could do about it because he is the boss. I will never deal with this Cricket store's rude behavior again

I am pretty disappointed in this place. While I doubt a bad review will keep people from coming I…read morethought it was worth at least sharing my experience. I went in to this location needing a new phone. The girl at the counter was pretty helpful. She showed me my options and told me a little bit about each phone. She was knowledgeable however, I'm pretty sure she was high. At 11am. 15 days after purchasing my phone, while out of state, my phone started acting up. It randomly shut off and wouldn't come back on. It finally came back on the next day but even since then it keeps shutting off, factory resetting, and closing all my apps. It was clearly just a defective phone. Needless to say, dealing with a factory reset every other day was pretty annoying. I would lose my apps, any settings, and anything that wasn't backed up. I went back to the Cricket store when I got back in town and the gentleman at the counter sent me straight back out the store telling me I needed to call the manufacture, Samsung. He wouldn't even entertain a conversation with me. From my view, Samsung didn't sell me a defective phone. Cricket did and so Cricket should help me with my phone and then deal with Samsung themselves. I called the Cricket Customer Service line and got a really "understanding" manager that was "unable" to help me either. He said he could give me a refurbished phone as a replacement but I was not excited about that option considering I just paid $220 for a brand new phone that doesn't work. Not to mention, I had to put a $200 deposit down for the refurbished phone that Cricket would keep if they deemed the phone issue was my fault.... Moral of this story, Cricket has cheap plans but you are getting what you pay for. I would never recommend Cricket to anyone but more importantly, this retail store.