Just left here and Silvia was probably one of the best customer service situations I've ever been…read morein in my life. As soon as I walked through the door she jumped up, smiled and helped me out.. she even helped me get my bill where I felt comfortable. I've had AT&T 16 years and this was the first time I felt they actually CARED ABOUT A CUSTOMER. I'm glad she was there becuase normally everyone in here acts like they hate it :( Anyway Silvia thank you!

Rosa was amazing, very hands on. Very welcoming! Knows…read moreexactly what she is doing. Helped me with my trade in and the process was so easy. She says hi to every customer that comes in and definitely does assure you on how things will go and how the process is. She made my experience very good. Her customer service is amazing.

I went to the Riverside,NJ store and the nicest young man,Angel help he took the time to explain…read moreeverything to me. I am 73 yrs old I couldn't thank him enough he was helpful in every way for me .A terrific young man Thank You again Angel

If you want the best deals! And a great laugh You have to go to Martin! Not to mention the best…read moreMUSIC! I will be coming back to this metro!keep rocking Martin!

I have been with T-Mobile for 22 years. Today, I went to the T-Mobile store on Atlantic Ave and had…read morethe absolutely worst experience with the 2 clowns working in there. They didn't want to help me and only gave me and my broken phone a couple of phone numbers to call. I went to this store and got Andrew as my customer rep. He was amazing. He helped me set up an appointment to get my screen fixed and treated me like a valued customer. Theses guys are really busy on the weekends, but they are worth the wait. I highly recommend this store. Stay away from the store on Atlantic ave in Pittsburg.

Do not waste your time at this location. Poor management. Totally incompetent employees. The staff…read morehere is completely unprofessional with zero knowledge of tmobile services and procedures. I have visited several tmobile offices throughout the bay area, and I will say this store needs to close. This location offers the worse service plus provides misguided information. I actually feel sorry for the employees they are uneducated nitwits that have no idea how to provide honest and truthful information. They all need much better training and people skills. I realized how improper they were after I visited the antioch office which provided me with the correct information and proper service. Good riddance.

Went to store to replace my wife's and my old phones with new. Chris helped us with choosing which…read morephones were right for each of us. Once decided, he expertly installed the new screen protectors, helped us choose the perfect phone case for each phone and installed them, set our phones up by transferring all the data from the old phones to the new, explained the new features to us and showed us how to use them. All said and done, we had a great experience shopping at this store and it was a pleasure to meet and be served by Chris. He is quite the expert and a great person to deal with. Thank You.

Extremely disappointing customer service. We had to visit this Verizon location two days in a row,…read moreand both times the associates were completely useless and unable to resolve our issue. Zach seemed more interested in tending to his beard than acknowledging customers or doing his job. We wasted our time making two separate trips and still received no real help or solution. Verizon seriously needs to improve the customer service and professionalism at this location. I wish I could give this negative stars but here we are. Dont go here unless you want your whole day wasted.

Never have what is needed mainly screen protectors also never been helpful this is what i walk into…read morewhile the customers are currently in the store

Their website says they are open until 8:00 pm. I got there at 7:50, 10 minutes before they closed…read morebut their door was locked and the "customer service" agent just looked up and shrugged his shoulders. He wouldn't even give me the curtesy of coming to the door. Do better T-Mobile. So if you ever need to get assistance with your T-Mobile device, don't go to this one. There is another store at Century Plaza, 5 min away...

Amazing service! My…read morehusband and I went to Geo Wireless because my iphone 12 pro max was on the fritz could not turn on at all. At first I thought it was a issue with the firm ware. When we went into the store it was clean and organized. A man by the name of Eric helped us. My husband explained the issue and Eric took my phone examined it and he figured out what the problem was. It was the POWER BUTTON that was messed up. Eric fixed it on the spot free of charge. He recommended me getting a new phone which I bought from there at a great price. Highly recommended! Thank you so much for saving my phone Eric

Really nice ppl! Honestly I drove 30 mins just to get a phone and they had reasonably priced phones…read morewith no sim restrictions! This is a place I would totally recommend for someone who needs a phone

Could not ask for better service! Got the battery replaced on my iPhone 14, and while I thought I…read moreneeded a new charger port too, he saved me money by showing me it was just clogged up, and not loose... he has all the tools to fix anything from a battery to a screen, and for every customer coming through the door while I waited, he was professional and fair. Will not hesitate to use him again!

Great service for my IPAD. Replaced port which fixed my charging problem. When the screen did not…read morerespond well afterward, he also replaced the screen at no additional charge. Mr. Telephone Man stands behind his work.

Today I had to go to Verizon on lone tree. I was not…read morethrilled since my previous visit was horrible, so needless to say I was not thrilled today to come today. But to my surprise I had the best Verizon salesperson @ Verizon ! Emily is amazing, honest, Knowledgeable and patient. I would definitely come back and get an upgrade for all four phones.

Came in as a walk in and currently still waiting here as i make this review, it's been an hour wait…read moreand soo many clients are in here waiting just as long as well if not longer. Nothing against the workers i get it, but my experience for waiting this long is pretty ridiculous. Last time I gave this place a 5 star review but the urgency to take care of the clients is non existent. Best thing to probably do is schedule ahead

The service was very good and the staff were very informed and we'll educated about the cricket…read moredeals and promotions. I recommend anyone in search for a wireless service to obtain from Jennah Tech. They are excellent.