If you have an iphone, one of your biggest issues is your battery draining. When my lil man's phone…read morewas draining by 20% in less than 15 minutes, I knew it was time for him to get a new phone. When we got to AT&T we found out he wasn't qualified for an upgrade. Plan B...fix his battery and pronto since I didn't want him getting in trouble with his girlfriend for not texting her back right away...yup I'm an awesome mama. Haha. Anyways, pulling out my own iphone and searching on yelp for iphone repair stores in the Contra Costa area was harder than I thought. I called several places and all of them went straight to voicemail. I left a voicemail at several companies and this company was the first to get back to me. The cost of battery replacement and diagnosis for an iphone 4S was $40 and it will be ready in 10-15 minutes. So on our way there. I seriously thought I was in the wrong area, since the shop is actually someone's apartment and the technician will meet you at the front of the entrance. I handed him the phone and he ran off. No joking when I say he RAN OFF!! He was booking like he stole something or was running away from the cops. It was hilarious. We started joking around and saying, there goes your phone, never to return. Trust me we thought this company was sketchy and the phone would not come back to us or it would even be worse. After 10-15 minutes. The technician came back with a brand new battery and added a screen protector at no extra charge. I am proud to say the phone is working great now. This is when the terms "Don't judge a book by its cover". The owner of the company who called me back was very courteous and the technician was super nice. He wasn't upset that we were running 20 minutes behind. He said "no rush, drive safely". I thought that was really nice. I can't give it a full 5 stars since their competitors are charging $30 for the same service and some have a brick and mortar location. Nonetheless, they did a great job.

Unprofessional. I wasted my whole morning trying to get my phone fixed, and despite their posted…read morehours, they are not available, nor do they tell you that an appointment is required, so I ended up at an address that is actually a condo complex with no phone to contact them, and I was unable to work that day because I had such a small window to get my phone fixed for work. Very unprofessional. Just pay the extra money for courteous professionals.

terrible quality screens poor customer service over priced screen already cracked just by pressing…read morethe screen took the guy 3 times to get the home button working which compromised the seal terrible experience looking for a refund

I paid 218 to have my screen replaced on a Friday. Saturday @ 5pm the screen went green. He said…read morehe could fix it however he would charge me another 100 dollars.

I was scammed by this place about 2 years ago. Came in seeing they fix out of warranty playstation…read morecontrollers, and they convinced me to use a subscription with asurion website. Once my subscription hits its second month( about 40$ total), i could file a claim and repair the controllers. I called them when it was time and they said to come in and get it done. When i came in, they conflictingly told me I could do it online. The process took over 2 hours because a "new guy" kept skipping me when I finished a claim. I told them to call me when the controllers were done since they had my number on file and they never did! I still do not have my controllers since they were useless unless fixed. Absolute scam and taking advantage of people looking for knowledgeable help. DO NOT COME HERE UNDER ANY CIRCUMSTANCES.

My PIN was not recognized by my Cell phone, I went to several repair shops who recommended a hard…read morefactory reset. Timothy at You Break, I fix repaired my phone in less than 5 mins. He is a genius. He solved my problem without deleting my photos, phone numbers etc. I highly recommend this repair shop!!!

I had them come by my house to help with a very confusing internet issue and I'm super happy with…read moretheir service. I would highly recommend them and will use them again!

Chris did an such an excellent job for me recently transferring data from my old HP laptop and…read moreexternal drive to my new Apple laptop and new external drive. He also added ms excel and word to my Apple, so that I could work on old documents and completed a few other tasks. It all went so efficiently. I would recommend Chris and ComputerUSA to all. I will return to them if I need any more technical assistance.

Awesome experience here. Two brothers are owner/operator. Fixed my iPhone 16 pro max screen quick…read moreand easily. It's done right in front of you so there's no nonsense. They throw in a free screen protector in with the repair. A nice thing is if there's any issues (defects or whatever) with the screen replacement they will exchange it out. They did it for me. Great dudes. Strongly recommend.

The owner was an absolute life saver. I called a couple of places freaking out on a Sunday as my…read morecomputer had crashed partly due to a physical component, the hinge had come loose and the back was sort of coming off. It was a Sunday and two guys said they'd charge be an emergency repair fee for weekend work. One guy said he recognized the problem as it's common with LG Gram laptops and wanted $600 plus it would take a week. Ahmed fixed it right there for a fraction of the cost. Literally had my laptop in better shape than before in less than 30 minutes and working again most importantly. Super cool guy, definitely using him for all my computer and phone repair needs. I thought I needed a new phone battery and he talked me out of that, showed me my battery was fine and how to turn off apps that I wasn't using. Super honest, something lacking nowadays.

Great service for my IPAD. Replaced port which fixed my charging problem. When the screen did not…read morerespond well afterward, he also replaced the screen at no additional charge. Mr. Telephone Man stands behind his work.

The owner offers professional services for phones, tablets, iPads, MacBooks, etc; who listens to…read morethe needs of his customers and responds accordingly. They even offer a as mobile service for special scenarios.

Even though the customer service was perfectly fine, never coming back for a "cheap" fix. Came in…read moreto fix a phone because of a little line on the screen due to dropping it. Couple weeks go by and it is now even worse than it was prior to going in to get it fixed. Cant text can't call or use the phone.

This guy really knows what he's doing. He was able to repair my phone and saved me a bunch of money.read more

John provided great customer service. Samsung phone was freezing, he did alot of troubleshooting to…read moreget it working. Later figured it was the motherboard. Brought him my spare iphone, got it up and running and I'm back in business. Shopped at his lovely wife's boutique and copped a nice anklet with bells. Highly recommend.

I went to this store to get some help transferring data from my iPhone 12 Pro Max to the Samsung…read moreGalaxy Fold 7 because the rep at the AT&T store had no clue what to do and wasted about 45 minutes of my time (in addition to screwing up the setup information on the Galaxy Fold 7). Jan (the owner) was extremely kind and patient and went out of his way to help me transfer the data; he even showed me how I could do it myself at home without any cords (wirelessly)! And on top of this, he wouldn't take any money for his services despite me being in his store for almost an hour! I was totally floored and touched by Jan's kindness! What a surprising pleasure it was to encounter such a kind, considerate and genuine human being! I salute Jan for his decency and kindness. If I ever need any cellphone repair, you know where I will be going! And I will definitely recommend him to family and friends. If I could give ten stars, I would readily do so. Thank you Jan for your help and wishing you much success with your business