I am renaming DSW to become "Sneakerville USA!" When, you walk in the door, you can see 20, maybe…read moremore, rows of sneakers and running shoes. I mean it was hundreds of name brand sneakers to choose from. I was with my oldest granddaughter and this was our second stop for new shoes. She couldn't find a style she liked at the first store. Well, we had a moment of silence, JK, before looking up and down the rows of sneakers. She tried on several pairs and fell in love with the Reebok's. Now, I have to say that $85 dollars is the going rate for a pair of nice sneakers for a teenager. So, I think it was a good value. This is a clean and well organized store. The service we received was mostly at the checkout counter and that went smoothly. I am really happy to see the big smile on my granddaughter's face as she left with the shoes she loved.

I was looking to get some new Birks (Birkenstocks) and I had seen a unique big buckle pair at my…read morelocal DSW but not in my size. Side note: My lovely shoe size is usually the one on display & typically they only have one in that size so you're SOL if you don't get it right away. Don't think that people with small feet have it better cause we don't lol but we can get kids shoes = less $$$ but not always as comfortable depending on the shoe. But I digress lol. Anyhoo, I crossed the bridge into Maryland trying to find these Birks bc the website said this location had them. I found the one & only box in my size but some bunghole put the wrong size pair in it aka too big! Not really sure why you take a smaller size shoe and put it in a bigger size box, but whatever. I decided to look at some other options & found these coolass beauties called Lavender Sparkle. They're more of a gray, but they are genuine leather with a super soft suede lining & they are the most freaking divinely comfortable Birks ever! FYI ~ Not all Birks are leather - they offer vegan, eva, & recycled material options as well. I love the little bit of bling the sparkle brings to them & this was a trip well spent, literally. I also got a nice pair of New Balance tennies on sale too. Hey a girl's gotta do what a girl's gotta do!

Came to one of the Lululemon Summer Series events and loved that they partnered with RTR Pilates!…read moreThe class was so hard but so much fun. We also got a little goodie bag and a 25% discount. Love that Lululemon is doing events like this. I'd definitely come back and participate in more Summer Series classes. Too bad I didn't find anything I liked in the store, but I'll definitely be back next time.

I was curious about the Lululemon craze and what made people so devoted to this clothing brand? So,…read moreI went in with the idea of seeing what this was all about. They have a huge new space on the lower level of Montgomery Mall. The outfits are displayed nicely. I really liked how their advertising pictures displayed how the Lululemon product could be worn for all shapes and sizes. I also was surprised that not all of the outfits were skin tight. Those days have passed me by. lol. : ) I was asked if I needed any help right away, so service was good. The price point is on the higher side. But, I understand that their clothing wears like iron. So, you will have it for a while. I would like to comeback with my granddaughter's and see what they like. But, overall I was impressed and will definitely come back when I have more time.

I bought a online with store pick up (Westfield shopping mall in Bethesda MD) pair of American…read moreEagle Flex "Lived-In" cargo pants labeled 30W x 30L on 10/14/25 . When I measured them at home, the inseam was 28 inches--not 30--so the item was clearly defective or mislabeled. I called customer care and was told to take the pants to the Westfield Mall in Bethesda MD store. On 10/18/25 I went to the store, after explaining the issue to several associates, I was directed to the selling manager, despite the straightforward problem (a 28" inseam on a 30L pant), I wasn't offered a normal defective-item return. The options I was left with were essentially to keep them, donate them, or leave them at the store--apparently "issue a refund for a defective product" didn't make the list that day. I left the pants and order confirmation email printout at the store and expected a refund to my credit card. No refund ever posted. I'm requesting a full refund to my original form of payment and written confirmation that the pants I left at the store were processed as a defective return. I'd also appreciate a review of store handling for defective merchandise

Fantastic customer service! I really appreciated their attention to detail. My experience was…read more10/10, and I would recommend AE to Montgomery Mall. I am especially impressed with Maya's help in the dressing room, Ricardo's welcoming attitude, and Jennifer's great skill at picking out jeans; they went above and beyond.

Wonderful friendly honest atmosphere! If something doesn't work, they will tell you. I love that…read morethey have a great petite section! The sizes run a little small.... I usually wear a 2 but at jjill I moved to a 4 and they fit more relaxed. Definitely a place for clothes that are basic classic pieces..... Have fun there!

This is a very good location, great customer service. It was easy to return online purchases. I…read morelove their clothe

Service at this location is amazing! The staff have a knack for guiding you on what looks good on…read moreyour particular body type (and even more important, give honest views when asked on what does not work well). They provide insightful suggestions on what pairs well - it is like having an expert style consultant! Excellent staff with great style advice and who clearly enjoy their job - we need more stores like this! I do almost all my shopping here as a result...

Service here was great in spite of number of customers. My only disappointment was learning that…read moreEF no longer carries denim, a jean I wanted to replace. But I needed an update and the lovely woman who helped pulled a size that worked for me. Thank you!

Tommy Bahama Bethesda feedback:…read more We live in Alexandria, VA. I vowed never again to go back to the Tommy Bahama in Tyson's. Every time we go the staff is terrible. I even wrote customer service. They responded basically, sorry please come again. I found that extremely unacceptable. I really gave up on Tommy Bahama completely. Later I realized there is another location in Bethesda, MD. It is completely pathetic we have to drive over 20 miles to buy what we want, although we have the last 3 times strictly for customer service. We don't like to buy online as we prefer to try clothes on. All staff at the Bethesda location are pleasant. Jonah has helped us numerous times. And he is exceptional. These 5 star scores are strictly for the Bethesda location.

This is my go to store for presents! I love the selection and the layout of the store which allows…read moreme to find just the right item! The customer service has always been awesome. They have always had a diverse sales staff that are polite and very helpful. I am not sure why the other folks had issues. Please remember that staff takes cues from its customers, so if you are quiet they do the same. There are also times when customers are on their cell phones at the register. Sometimes -- we all need to take a deep breath.

The service here is 10 STARS, as good as it gets! Harvey…read moreprovided me with so much customer service this evening , I had to stop in the parking lot to write this review (before I drive home for dinner after a long day at work). 1) As I walked in, he immediately came to help me. He wasn't pushy, and made me feel comfortable like I was at home. He knew everything and anything to do with clothing, style, matching etc., a real expert at his craft. 2) He offered me so many services and showed me so many new items that I'm coming back for when I have more time. I want to come back here soon and spend my money, that's how great the experience was! 3) The way he cared for and bagged the clothing was amazing, almost like he taught the class. 4) After he was done meticulously completing my transaction, he walked out from the counter walked me to the door and gracefully handed me my bag. The store was immaculate, smelled fresh as can be, and looked absolutely amazing from top to bottom. Everytime I come here, they treat me like gold and go above and beyond to make their customers happy. I HIGHLY recommend DXL of Rockville, this is one of the greatest stores around! WOW, you can't find this on Amazon.com! Kudos Mr. Harvey & thank you!

I have been to this DXL location many times. Always a great selection and today I returned to this…read moreRockville Pike location to pick up a few clothing items for work. Another great shopping experience. The gentleman who assisted me was awesome. I believe he is also the manager. Very attentive and helpful. I was looking at a particular style size for work. My size was not available, but the gentleman who helped me did not hesitate to order it for me. He said I should get the shirts delivered to my home by Friday . Again great shopping experience

I had a very nice experience at the city center moncler store! The associates were so helpful and…read morepolite without being pushy. I stopped in to browse without expecting to make a purchase but I saw something that caught my eye. The store has a great selection of items and sizes available.

I recently bought two items from the boutique in DC. The sales staff were very pleasant. After just…read moretwo times wearing my bathing suit a snap came off. I contacted corporate through the website where they had me upload photos of the damage. After uploading everything and a few emails I was then told to bring it back to the store. I dropped my suit off at the store where the representatives or less than helpful And informed somebody would call me within two days. After a week of no call,I followed up to get a status. I've now been waiting almost 3 weeks to get a snap fixed on my bathing suit. Will not be buying from Montclair again especially with the cost if this is the kind of service that you get.