The experience I had can either be chalked up to a change in management, or a stellar one-off. I…read morenoticed that a lot of the previous reviews mention a lack-luster, unmotivated customer service team, but this was not the case in my visit. Almost immediately an associate met me at the door, and helped in a friendly, attentive manner. I was looking for professional attire and I appreciated their input - I really wanted to purchase the wonderful, colorful tweed outfit that was suggested, as the clerk took note of my own personal tastes - but opted for a black ensemble instead. Another associate helped with shoes and accessories. The items are pricey, but you can feel good about looking good, and the quality is there. While I visited during the later hours - perhaps closer to closing, not sure of the exact time - the store was quiet and clean; with an associate buzzing about, tending to mannequins and folding clothes. I was thoroughly pleased by my visit, the purchase, and the overall experience.

I really like this store, and have been able to find great clothes and shoes here…read more.. On one visit, we received excellent service even though there seemed to be only one person helping everyone in the back (at least, in men's department and shoes). Russell greeted us as soon as we came into the store and helped us find exactly what we were looking for (a shirt for my son). I also found another great pair of shoes. I'm so glad we decided to stop by here after being disappointed from a very poor experience at Nordstroms.... On a subsequent visit, customer service was not as stellar and we were not helped while looking around (although we were at least greeted at the front). Thank goodness for those at J Crew who still know how to treat customers with some kindness!

I've only been to Bloomingdale's a few times to window shop, this time my husband went here with me…read moreto get my birthday present. John D from the watches section was an absolute angel guiding us to get a perfect watch for me. It was also great that there was a special rewards deal when we came in and he let us know about this!

I have only been here a handful of times but have always had great service! Recently the past 2…read morevisits I worked with Paris shes in intimates and I really love her energy. She is grounded and helpful and makes the tasks of finding a perfect bra for you her goal! From a customer/employee standpoint she can "read the room" and really gives you whatever services style you desire. The first time i met her I wanted to be in/out and didn't even wanna explore and she was helpful and made it fast, then this time i had more time and i loved that she listened to how I wanted the bra to feel/fit and she had me try on a few to see what i was working with and then said Ill be back and had 4 perfect options for me! She wasn't pushy or overbearing , she asked permission to help me adjust into my bra properly (i have a very full bust) and as some who dreads bra shopping with a large chest she made me feel seen and comfortable. And again aside from this experience i always find this store very chill and helpful when i do pop in. This is exactly the customer service I expect when shopping at luxury department stores! Thank you for the consistency in customer service.

4.4.26 This retailer…read moreat Edmonston Crossing offers a wide range of apparel, including tops, dresses, activewear, pants, shoes, handbags, and accessories. The store is thoughtfully organized by item, size, and color, with a few front racks highlighting recognizable brands like Lilly Pulitzer, Free People, and Lululemon. I tried on two tops, but unfortunately neither was flattering on me. Consider signing up for their loyalty program to stay informed about promotions and earn rewards.

Friendly staff, but I'm not a big fan of the selection here. They also have a very dry social media…read morepresence, and I think they could learn from the one in Ellicott City so customers know what to expect and can shop more efficiently. Just a suggestion! Overall, it was still a great experience because the staff was very friendly.

Nice selection of footwear. I visited REI recently for first…read moretime. Located @Pike & Rose. Seeking new shoes designed for walking/support. I was not disappointed. I took a minute to find an associate to get shoes. Once associate arrived I tried on several pairs & select an idea new pair of shoes. I also saw a wide selection of clothes for various outdoor activities & indoor fitness. Great checkout customer service.

Update: Service is…read moreawful. Waiting for checkout is the sure way to drop all your purchases while store assistants entertain themselves with extensive chats solving world problems. Line is brutal and sad. People are dropping things they want to buy. While store features a few good brands, it is useful for trying on if you do not mind undressing in front of others since fitting rooms are locked and finding a willing store associate with keys is not something one can guarantee. If something fits you and you want instant gratification of purchase, you must stay in a line where store associate chats every customer up to demonstrate family like environment while marinating you for an hour waiting. You should consider if you want to wait or better order online. If you decided to buy, then after 20-40 minutes of waiting you are pressured through attack on why you do not want to become a member. REI, I do not want to become a member of this environment exactly because you are not considered about people. Those people in the line behind me want to enjoy their Saturday and you do not care about it. This is all I need to know. It is exactly the environment that I avoid as plaque as it is inconsiderate, often rude, entitled, pushy, and fake. I do not appreciate when you ask me to shut up and let you finish your speech why I must become a member. Today I made a good decision to leave the line while dropping whatever I wanted to purchase ($300+). A gentleman in front of me did the same thing. I saw gloomy faces of ladies in the line whom I passed on my way out and they were considering to leave as well.

Came to one of the Lululemon Summer Series events and loved that they partnered with RTR Pilates!…read moreThe class was so hard but so much fun. We also got a little goodie bag and a 25% discount. Love that Lululemon is doing events like this. I'd definitely come back and participate in more Summer Series classes. Too bad I didn't find anything I liked in the store, but I'll definitely be back next time.

I was curious about the Lululemon craze and what made people so devoted to this clothing brand? So,…read moreI went in with the idea of seeing what this was all about. They have a huge new space on the lower level of Montgomery Mall. The outfits are displayed nicely. I really liked how their advertising pictures displayed how the Lululemon product could be worn for all shapes and sizes. I also was surprised that not all of the outfits were skin tight. Those days have passed me by. lol. : ) I was asked if I needed any help right away, so service was good. The price point is on the higher side. But, I understand that their clothing wears like iron. So, you will have it for a while. I would like to comeback with my granddaughter's and see what they like. But, overall I was impressed and will definitely come back when I have more time.

Located Upper Level more towards the middle. I love shopping…read moreat CK. Mostly for their under garmet. Because their two-piece cotton sets is so hot. TJ MAXXs, Marshalls or Ross may have them but it's not as good. They are a little more pricey. But these days. It's hard to find a comfy bra that does not shift or have a bra that pokes you. Same with panties. I love their undies with the thick elastic band that says Calvin Klein. It's durable and doesn't move around. Though I recommend hand washing them so they last longer. I got 3 sets. They have Mostly monochromatic colors. Rarely you'll see bright colors. Very nice associates to help. Today they had 30% off, then another 20% off. Then because I'm a member another 15%. I wish they would do one big bulk discount, it would draw more customers. Clean fitting rooms. That's a plus! Very clean and organized store. Definitely shopping here more.

Had a wonderful experience here…read more This is the Calvin Klein outlet that is at the Clarksburg Premium Outlets in... you guessed it... Clarksburg. I was almost immediately greeted when I entered the store and was asked if I was looking for anything in particular. The store associate showed me a couple of options for what I was looking for, and then when I searching through the stack of pants, another store associate came over and asked if I needed help finding a particular size. I found the size, but not in the color I wanted, and she offered to go into the back and see if she had the color I was looking for. Everyone was super helpful and accomodating. The dressing room attendant even asked how everything worked out and took the items I didn't like in a really nice way. To top it off, I accidentally left something I purchased at another shop in the dressing room by accident, and the dressing room attendant ran out to give it to me. Great service! So I went up to buy some pants and they were like half off what was on the price tag. Maybe I missed the discount sign where the pants were- but it was a VERY welcome surprise when I got to the register. All in all, wouldn't hesitate to shop here again. In fact, I've been once or twice before this particular occasion I'm writing about and found a really cool rain jacket.

So I had to shop here on the worst time of the year because I thought I'd wait to see what used…read moreitems I could pick up at the school's used uniform sale. Big mistake. I work during the week and kiddo doesn't live with me, so it was Saturday in August. Oh god the crowds. But the good news they had lots of staffers. Appeared to be high school students but they knew the stock and had access to the school's list. I did too but I found it to be confusing, so they helped me sort thru it. I'd say the only mistake was buying the Flynn-recommended Peter Pan collar. It turned out that nobody at the school was wearing them. The problem was the school's list differed from Flynn and O'Hara's list. It was okay because polo shirts were worn the first couple of months and by that time, we figured out the correct collar. As we hadn't ever removed the shirts from their packaging, they exchanged them easily for the right ones, even though it was at least 60 days from original purchase. Of course it's expensive but this isn't Walmart. It looks as if the students get several years wear from the skirts and shorts, so not so bad. Parking is easy but it's in a neighborhood that has lots of traffic on the weekends. Fortunately, there is a rather nice Argentinian restaurant serving adult beverages to enjoy after the shopping ordeal.

Lauren helped us out and was almost perfect. She was very helpful but I must've said thank you on 5…read moreseparate occasions and never received a "you're welcome."

Really great store for skateboarding gear. The sales guy was super helpful, and the choices were…read morewonderful. My skater kid was very happy

Big Shout Out For Wheaton Store Number 587 the manager Malo is the best... we have been going…read morethere for years and all the employees are the most helpful and kind for my son. The store is always so clean and organized.Nicole, Aby, Izzie,Jacob, SM, And Steven thank you so very much for all your help.