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    Bonilla's Auto Sales

    1.5 (32 reviews)
    Open 9:00 am - 8:00 pm

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    FRAUD!! BE AWARE!

    So, we bought a vehicle CASH!! No other money was due. Mr. Humberto Bonilla 512-825-0998 who is the owner of said establishment registered my vehicle and then denied my metal plates after they had arrived. I asked reason why, he claimed I never paid him. However, I have a bank statement showing a draft of over $4000 to his establishment. He insisted he never got any money from me and now he needed to repossess the vehicle. The vehicle by the way broke down on me the same day I bought it. I invested an additional $2500 to try and fix it and it still didn't work. We also had a verbal agreement he would reimburse me for those cost of repairs. Once I showed him the bill is when he began to ask for the vehicle back and claim I never paid him. I have documents to show I paid him in full and a title application showing the title was registered under my name. I have contact the Department of Licensing and a formal investigation has been initiated.

    BUYERS BEWARE!!!!
    Sara L.

    On February 6th 2019 I purchased my son a 2004 Ford F150 from SAM. $4500 CASH!!! Its going on 5 months now & my son STILL hasn't been given his plates!! There has been MANY calls to Sam but his attentiveness ended after the sale!!! Sam likes to just transfers us to the next person who either doesnt know WHAT THE FUCK IS GOING ON (not kidding) or who claim the plates arent in yet but "they will call us back" just to hang up before getting a name or number. Not kidding again, this happened so many times!!! Now after so many unanswered messages from Sam & no help from any of the sassy disrespectful incompetent staff they employee I had no choice but to act out of character on here (FB),Yelp, Google etc. At this point Im livid & your establishment should exepect me to show up tomorrow with many questions. Its PATHETIC & sad that I have to drive all the way from Kyle for answers. Look forward to seeing you Sam. UPDATE: STILL NO PLATES!!! KAREN THE PERSON IN CHARGE OF PLATES HAS NO CLUE WHY WE STILL DONT HAVE PLATES & STILL HAS NOT DONE ANYTHING TO GET US OUR PLATES!!!

    Complaint!
    Vanessa J.

    RUN!! As fast as you can!! Lemon Cars! They're such a janky car company "Soto" can't be trusted. They hold peoples license plates and registration & you cannot do that. If you have Facebook look them up. 2 weeks after my car was off the lot I got a check engine light. Soto said they'd fix it and take care of it. Welp I'm sitting without a car I got 9/11/2021 check engine light on 9/23/2021 & finally I noticed the first day when I brought the car home it had a bigger drivers side tire. Therefore next thing you know Nov 30th I heard a loud pop. Well it was already driving rough, & I had to replace a new battery that was leaking acid already! That loud pop turned out to be the rear differential, & the transmission. Because of the incorrect tire sizes it caused the transmission to go badly. They've ghosted me after they got their money. But this isn't the last they will see of me. I promise you. I'm not the only person who is complaining, & they've asked people to take down their bad reviews of their cars. I should have done more research about this place. VERY SHADY COMPANY!! I've had so many people reach out to me complaining about them and how SOTO is so rude etc they just want their money, they don't care how they get it! Be careful!! Do NOT go to them! Below are photos of the business!

    James C.

    This is a locally & family owned business! This isn't a dealership where they tell you lies & try to scam you! These guys are honest, friendly & outstanding on customer service! Just when you think all the good people are gone in this world, Bonilla's Auto Sales financed me even with 2, count em 2 repos!!!!! Very beautiful cars & a huge selection! Loving my 2014 Jeep Compass!!!! Thanks again guys!

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    6 years ago

    They good people they work with you down payment and they have low payment nobody gey turn away they find something to put you in

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    4 years ago

    No good to do buisnuess with guys seem lazy. Can't even return a call or text just waste there time and mine.

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    8 years ago

    DON'T BUY AT THIS PLACE! Waste of time and more money to fix the problems later!

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    Ask the Community - Bonilla's Auto Sales

    Review Highlights - Bonilla's Auto Sales

    I visited on a Saturday afternoon and Joseph gave me MANY options for the vehicles I was interested in.

    Mentioned in 2 reviews

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    Austin's Preowned

    Austin's Preowned

    (9 reviews)

    Oltorf/East Riverside, 78704 (South Austin)

    I saw a perfect 2008 Honda on their lot and ended up going back and getting it that week. It had a…read moresmall battery issue (that they couldn't have known about) and Omar was amazing at making sure the car was running perfectly before the sale was complete and went as far as to bring paperwork for me to sign if I couldn't make it to the office. As a younger woman buying a car by myself for the first time, I really appreciate that I didn't feel like they were taking advantage of the fact that I don't know a lot about cars and Omar explained everything in detail. He showed me proof of everything he was telling me about the car and making sure I completely understood everything I was signing. Omar and Michael went above and beyond to make sure I was 100% satisfied with the purchase. There are also always really nice cars on the lot because Micheal does a great job of picking the best of the best so I will be sending all of my friends and family their way. I highly recommend checking them out if you're looking for a used car you can feel safe in!!

    The best way I can sum up Austin Preowned is it is a "Better Call Saul" operation. I was an…read moreout-of-town customer and initially everything seemed great working with Michael the owner. My mistake was trusting his word. I was about to gopurchase the vehicle, but fortunately used Lemon Busters, who detected some issues with the vehicle. Defensive at first, Michael fixed one of the issues, but during the process I had to wait another day to eventually fly in to get the vehicle. With bad weather that hit and elements beyond my control, flights were cancelled, and I had to wait an additional day to go to Austin to get the vehicle. The flights were so backed up I purchased a one-way rental to go get the car in Austin. But as I was heading there, I was informed BY EMAIL (not a phone call) that he sold the vehicle out from under me. He stated he did not receive the draft from my bank, although I have proof from my bank it was faxed. I emailed Michael enquiring if he had received it well before he imposed (after the fact) a deadline in which I was never told, but he never responded. Be weary of the phone number of his business, as I called numerous times and received an unusual recording to "state your name." I called that number repeatedly and someone finally answered that informed me that it was not Michaels's number. They eventually provided a different number (one different on the paperwork Michael provided) to reach Michael. I asked Michael, who was aware I was en route to retrieve the vehicle, why he did not call me about a potential customer or to obtain my deposit (since I could not reach him via phone) and he informed me that "he did not have my number."Considering he logged my info into his computer and even placed it in the P.O. he arranged, I found this hard to believe.   In a nutshell. Michael will come across as a good guy, but in reality, he just wants money and he will justify it to you as he is a little man in a big pond and has to run a business. He thinks he goes the extra mile, but he has miles confused with kilometers. I spent hundreds on arrangements to purchase the vehicle and especially on the mechanical background check of the vehicle, but Michael opted to sale the vehicle to make extra money, putting him selfishly first and not concerned about the customer that basically paid for someone to fix the vehicle so he could offer it for more to another customer. It is dealerships and salesmen like this that give the car business and the buying experience a bad name. I hope someone reads this so they can avoid being burned. This place has given me second thoughts on using Cargurus.Com and others he associates with to sell his vehicles.

    Howdy Honda - Offered at $28,400 on Autotrader, but $29,400 on their site. See my review for details on this BAIT & SWITCH trick they pulled.

    Howdy Honda

    (686 reviews)

    Southeast Austin

    Almost a ten years of wonderful service under the Howdy company, besides of the deafness, they…read moreaccommodated too well and beyond. I will definitely coming back if I had any issue. They service so well as they treated all clients all the same as well as my references! Please do welcome here instead going to different dealership. P.S. "More likely a coffee", and to go with an extra well service! Nothing can beats this?

    Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

    Enterprise Car Sales

    Enterprise Car Sales

    (49 reviews)

    On Monday, May 11, 2026, I purchased a 2025 Nissan Altima from Enterprise on Congress…read more Your Enterprise sales team is very impressive. From the moment I walked in, I felt extremely comfortable and trusted that your caring crew would do the best to secure me a great vehicle at a price I could afford. Everyone was very patient with this "Ol" Gal. I knew by their eyes and their friendly smiles that they were all genuine salespeople. Congratulations on such a lively, professional, expert crew. You have chosen wisely in procuring your sales team. Big shout out to Hannah (My sales person), Brandi (Manager), Corey, (who took my initial call) Colby, Devonte & Fran for their assistance! Many thanks. Enterprise should be grateful to have you on its team! With much gratitude, Jenny from Austin, TX!

    Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

    South Point Dodge Chrysler Jeep Ram - Quote

    South Point Dodge Chrysler Jeep Ram

    (443 reviews)

    BattleBend Springs

    Nikko was my account representative, and I can't say enough good things about him. I'd normally…read morecall someone in his position a "salesman," but he never once tried to sell me on anything. He was kind, patient, and truly listened to the features I wanted. He gave me two solid options and helped me choose the one that actually fit my needs--not the one that benefited the dealership. The whole experience was nothing like other dealerships, where the staff can be overbearing, pushy, and more focused on a sale than on the customer. Nikko was the total opposite--just a genuinely great guy who made the process easy and comfortable. I couldn't have asked for better service.

    Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

    Bonilla's Auto Sales - car_dealers - Updated May 2026

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