We decided to sell our Honda Accord Hybrid and needed George and Stephen to come to our house. They…read morewere very friendly and thorough. Stephen took time to inspect the car. We knew it wasn't in perfect shape but he pointed the issues out without making us feel bad about it. George was so nice and patient with us. We don't have a lot of experience with selling cars to dealerships and he took the time to make sure we understood everything. Just nice guys in general. We still prefer Hondas but we also prefer buying used cars. We plan to keep george in mind for our next used Honda.

If you want terrible service and lack of honesty, come get your car fix here! What started in…read moreDecember 2025 turned into a nearly six-month nightmare. My vehicle sat at this dealership for over a month during the first visit, and I received zero proactive updates from my service advisor. I had to personally track down the service manager just to get basic information. When my car was finally returned on January 28, 2026, the problem wasn't even fixed. In April, my car went into limp mode and had to go back in. New advisor, same experience -- weeks of silence, no updates, no communication. I was told it might be a transmission fluid issue, and that the ECM replaced during the prior visit may not have been the root cause. I paid for a repair that didn't fix anything. When I was told my car was ready and drove out to pick it up, it still wasn't repaired. To make matters worse, the underlying issue turned out to be a known Chevrolet service bulletin. For a repair tied to a known manufacturer defect, that is completely unacceptable. I escalated to the general manager, Jay, and while he did help get my vehicle returned, no meaningful effort was made to make this right. A verbal apology does not cover six months of poor communication, two failed service visits, and a bill that should never have been mine to pay. If you value your time, your money, or basic honesty, take your vehicle elsewhere.

I brought my Lexus in for her required mileage maintenance for the first time at this location. I…read moreimmediately liked my service advisor and was checked in easily. I decided to wait for my vehicle and was disappointed that I was not given an estimate of when the car would be ready. I've had other makes of cars, and those dealers always provided that. When my vehicle was ready, my advisor came to me and let me know that nothing was found, and provided the extra information I had requested at check in. I received a text that allowed me to sign my invoice, but I was also sent to the counter, where an invoice was presented, so I had that option too. Lexus has a coffee shop for customers, and here's where this review loses stars. The employee working was cold and unfriendly. She wouldn't smile. She wouldn't engage with anyone. When no customer was at the counter, she stood around, looking unhappy. When I got in line for a second time to get a refill she made me feel like I was bothering her. This is not the Lexus service I expected. On top of that, while I was in line that second time, an employee came in through the back of the café area and asked about getting food, asking about the last muffin in the case. She said he could have it and take it. So, he did. There were four of us in line. What if one of the customers in line wanted it? Overall, this is not Lexus level service.

It's been a couple of years since my last review. It seems as though some things have changed such…read moreas the Penske acquisition, and the fact that coincidentally there's lots of one star reviews in the last year or two. The complaints stem from both the sales and service aspects. You may wish to scroll through all the one star reviews so as to avoid any possible pitfalls yourself. As for me, I've not had any problems and I usually have a list of things I would like addressed upon arrival as far as maintenance goes. One thing I noticed that's new is that when you check in it's likely you'll get a call from the sales department asking if you wish to have your car appraised to sell to them (I did). To be honest, I wouldn't buy a new Lexus today with all those small four-cylinder turbo engines and the new spyware cameras that watch you driving. I love my 2010 ES 350 and I wish they still made them like this. I'd definitely buy another one. My visit consisted of a 30 point inspection, drain and fill transmission service and serpentine belt inspection. I did ask to see a sample of the tranny fluid to see how dark it was since the car comes with no dipstick, but they forgot my request. They did run into a problem with the drain plug being stripped from the previous tranny shop so they had to get one from the Toyota location which added an extra hour and a half to my wait. Altogether the inspection and trans service set me back $532. It would've been nice if the inspection included a diagnostic scan to check for any codes. Overall, everything went well, and Harold my advisor was very attentive. You'll pay a little more here than the average shop, but at least you get the right parts and fluids. I'll be back when I need something else fixed.

We're excited to leave another review for R&D Motors, Gustavo, and the entire team!…read more This is our third or fourth review, and that alone says a lot about the outstanding experience we've had. Over the past three years, my husband and I have purchased seven vehicles from Gustavo--yes, seven! Every purchase has been a positive experience, and we have always received exceptional customer service, honest guidance, and a great value. Our most recent purchase, a Range Rover, successfully passed an independent buyer's inspection with excellent results, giving us even more confidence in the quality of the vehicles they sell. If you're looking for a dealership that truly values its customers, stands behind its vehicles, and makes the buying process enjoyable, we highly recommend R&D Motors and Gustavo. They've earned our trust time and time again, and we'll continue to be loyal customers. Thank you for another outstanding experience! Kenny & Adhe

REAL interested cash-in-hand buyer experience. After spending 3 days trying to negotiate and…read moreresearching their 2002 Audi TT and learning towards the end that the audi had a full front end collision that included front, right, left, hood and quarter panel - this place wouldn't budge on an already over market price vehicle of $2500!! That's not only BS, ITS UNETHICAL. My advice do not do business here. Wish I read the reviews first, saved me some time I could have spent with a legitimate facility. Zero stars if I could.

This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience…read morewas outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available.

Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine…read morewho has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry.

Got a nice truck but to bad they didn't do what they said they would do. Oh and please make sure…read moreall things work before you buy cause they won't fix it after no matter how soon you tell them. No place to mount a license plant on front he said he would order one for us he didn't. Sad that we buy cars all the time we'll be looking elsewhere. And removing sticker off back not going tadvertising for free.

Great dealership! Maurice the manager is 1000 percent about customer service and standing by the…read moreproduct. Keshia was my salesperson and she goes over and above to make sure you are taken care of! I appreciate that they take the time to listen and treat you like a person. I would recommend them to anyone I know that needs a car and appreciates service after the sale. Most dealerships could care less and treat you like a number. This is not your average car dealership. They want to make sure you are a satisfied customer. I would recommend them to anyone needing a car.

I recommend this place to every one... Alfredo is so…read morefriendly and to give always give quick response and he will satisfy the customer... Very Good customers service....

Quick response time! Excellent customer service. And the fact that they had a tow trucks that…read moreeasily fit into a parking garage with low clearance was a LIFESAVER after trying others who could not accommodate!

its always clean, stagf is a polite knowledgeable and outgoing. there are almost always loaners…read moreavailable. Waiting area is nicer ambiance than most restaurants. I give this place a perdect score and I dont hive if lightly. Everytime i have been here over past years, every staff is polite and knowledgeable and the facility is clean and welcoming.

$1700 for a new starting battery for my 992S! Dead battery…read moreafter having car sit for the winter and wouldn't hold a charge. Four calls into Porsche to finally be able to reach a service advisor who wasn't very helpful. I purchased same AGM battery from Costco for $179 and it was a very easy install. Why wasn't my battery under warranty? Crazy to me that a battery would die after 24 months. More crazy that Porsche wanted $1700 to replace it. Amazing car but nightmare service department. I will never take it to the dealer again.

I recently was in search of a reasonably priced used car for my daughter after her previous car was…read morea total loss after a wreck. I found a few prospects on line and Austin Expocars' listing showed up as being a "great deal". Of course being human, I had my doubts so I went there with a friend on a Monday morning after having worked all night. The first person that we met was Sami, he proceeded to make us feel as though we long time acquaintances. Told us about the car and then handed us the key to the car. We were totally surprised at how clean the car was inside and out. Even the engine was spotless! After we took it out for a test drive, I asked if it was okay for another friend who is a mechanic to come by and look the car over. Sami strongly encourage that I have my friend take the car out for a test drive himself. After my friend the mechanic went over and looked at the car, he called and said to jump on the deal. He too was impressed with Sami and Sebastian, the owner, who I didn't get to meet. He said that both of them answered all of his questions and pointed out some of the flaws in this car. Sami had told me that he had about 5-6 other people inquiring about the car so that it was good that I had come in and not just called. After my friend told them what he believed should be repaired before I would make the purchase, they readily agreed. Even my credit union and insurance company were surprised at the price I had paid for the car. Car was priced almost $3k under blue book value!!! I would strongly recommend you take a look at this place. At first glance the place doesn't look like much, but then you look around at their inventory and you'll be impressed. My daughter who is away for college, totally loves her "new" car. Thank you Sami and Sebastian for making this such a wonderful, pain and hassle free experience!!! Toni P.

Jeffery is amazing! Wonderful experience! We drove 3 hours away for the vehicle we purchased and it…read morewas better than advertised.