I saw a perfect 2008 Honda on their lot and ended up going back and getting it that week. It had a small battery issue (that they couldn't have known about) and Omar was amazing at making sure the car was running perfectly before the sale was complete and went as far as to bring paperwork for me to sign if I couldn't make it to the office. As a younger woman buying a car by myself for the first time, I really appreciate that I didn't feel like they were taking advantage of the fact that I don't know a lot about cars and Omar explained everything in detail. He showed me proof of everything he was telling me about the car and making sure I completely understood everything I was signing. Omar and Michael went above and beyond to make sure I was 100% satisfied with the purchase. There are also always really nice cars on the lot because Micheal does a great job of picking the best of the best so I will be sending all of my friends and family their way. I highly recommend checking them out if you're looking for a used car you can feel safe in!! read more

Austin's Preowned - Car Dealers Near Me - Austin, Texas

See all

The best way I can sum up Austin Preowned is it is a "Better Call Saul" operation. I was an out-of-town customer and initially everything seemed great working with Michael the owner. My mistake was trusting his word. I was about to gopurchase the vehicle, but fortunately used Lemon Busters, who detected some issues with the vehicle. Defensive at first, Michael fixed one of the issues, but during the process I had to wait another day to eventually fly in to get the vehicle. With bad weather that hit and elements beyond my control, flights were cancelled, and I had to wait an additional day to go to Austin to get the vehicle. The flights were so backed up I purchased a one-way rental to go get the car in Austin. But as I was heading there, I was informed BY EMAIL (not a phone call) that he sold the vehicle out from under me. He stated he did not receive the draft from my bank, although I have proof from my bank it was faxed. I emailed Michael enquiring if he had received it well before he imposed (after the fact) a deadline in which I was never told, but he never responded. Be weary of the phone number of his business, as I called numerous times and received an unusual recording to "state your name." I called that number repeatedly and someone finally answered that informed me that it was not Michaels's number. They eventually provided a different number (one different on the paperwork Michael provided) to reach Michael. I asked Michael, who was aware I was en route to retrieve the vehicle, why he did not call me about a potential customer or to obtain my deposit (since I could not reach him via phone) and he informed me that "he did not have my number."Considering he logged my info into his computer and even placed it in the P.O. he arranged, I found this hard to believe.   In a nutshell. Michael will come across as a good guy, but in reality, he just wants money and he will justify it to you as he is a little man in a big pond and has to run a business. He thinks he goes the extra mile, but he has miles confused with kilometers. I spent hundreds on arrangements to purchase the vehicle and especially on the mechanical background check of the vehicle, but Michael opted to sale the vehicle to make extra money, putting him selfishly first and not concerned about the customer that basically paid for someone to fix the vehicle so he could offer it for more to another customer. It is dealerships and salesmen like this that give the car business and the buying experience a bad name. I hope someone reads this so they can avoid being burned. This place has given me second thoughts on using Cargurus.Com and others he associates with to sell his vehicles. read more

We traveled from Utah to Austin to buy a Suburu Forester from Austin's Preowned. I was looking all over the country for a great deal and found it at Austin's Preowned. The service was very honest and helpful. They even picked us up at the airport after our flight there. It's been 5 months and the vehicle is running great. Thanks "Austin's Preowned" for a great experience. We wouldn't hesitate to buy from you again! read more

What can I say about Alpha or Austin's preowned? The worst car buying experience ever. I just replaced my bad engine and all catalytic converters after owning a car for a little over 3 months. This car was "clear of accidents" as well but has an aftermarket fame. The emissions system was tampered with and caused the failure of the engine. The "6 month Buy with confidence power train warranty" is a not true or a policy they intend to honor. If they offer you any money off the purchase or discount it negates the warranty and they don't tell you that. Don't be had by this place. So I bought a 14K Truck and ended up having to spend another 7k on it to fix it. I gave them every opportunity to do the right thing and would have accepted any help offered. Instead they told me they had no further obligations to me and started brushing me off. They referred me to "their" mechanic and it took him 4 days to get back to me. Their mechanic works at a muffler shop lol. Maybe they got me legally but ethically there is something wrong with this business. In a business where reputation is everything they don't really seem to care too much after they get your money. They did Nothing. Customer is not satisfied, customer is screwed. I can back up any claims I have made with multiple diagnosis reports from Nissan master mechanics and the Engine shop's master mechanic that replaced my damaged motor, plus a bunch of great pics of damaged\tampered parts. read more

This is the most unethical, dishonest and dangerous business I have ever encountered. I purchased a car from them a year and a half ago and I've had more than $4500 worth of repairs to that car. An example: While traveling down the road I had the front passenger wheel come off the CV joint causing that entire wheel to turn COMPLETELY to the right. It made me run into the side of the road. Thankfully, no one was injured and there was no further damage to the car. I could itemize every repair I have had to do to this car, which is only five years old, but I will spare you the time. They had reassured me numerous times this car was is SAFE to drive and had no history of abuse and misuse. They put me out on the road with an unsafe car and put my health and life of others at risk to make a dollar. read more

DO NOT BUY FROM THESE PEOPLE. THEY SCREWED MY SON OVER FOR ALMOST 10000 DOLLARS. Claimed one owner, maybe but that one owner wrecked the car. The drivers window wont roll down, took panel off and that's because there is no motor in there and window is being held up by a piece of wood. Over heated in the first week. Radiator fan is dead. Holes drilled in it where they shouldn't be. Guess we will see soon what else goes wrong. These people did a number on my son. If your smart don't go here for anything. read more

Found a vehicle online and having never met anyone from.this establishment and as it was.located 5 hours away from.where I reside, the owner described this vehicle perfectly ONLINE. After a couple of days doing paperwork, we drove down and are very pleased with our purchase, THANK YOU! read more

Beware, they sell cars with frame damage. I went to get my vehicle appraised and the appraiser showed me the report where the vehicle was reported to have frame damage and was repaired and showed me where the vehicle had been repainted. Zac told me this vehicle had never been in any sort of accident. Obviously he lied. read more

My daughter and I bought her a 2014 Fiat 500 and it was in great shape. Tires looked almost new, brake pads looked good and the oil had been changed recently. The rear view mirror was loose but i fixed it easily. I have since taken it to the Fiat dealer for a trip check and everything checked out OK. They only had to replace a burned out backup bulb. Zach, the GM, was friendly and not high pressure at all. I'm sorry to see the previous bad reviews. I guess it may just be hit or miss on the cars they sell. As in all used car transactions, do your homework before shopping. read more