Amazing service! George was so great and super helpful, I felt so comfortable with them and this is…read morethe second car they help me with! I'm very thankful!

Excellent service! I already bought 2 cars on ADK and the costumer service is awasome! Highly…read morerecommended!

If you buy an Infiniti at the Austin dealership, get ready for excellent customer service…read more We bought out the first Infiniti in 2006, and the service keeps us buying there. I was introduced to Dave Henricks in 2006, and every time I go in, he is smiling., friendly, efficient, and strategic about the long-term maintenance of our car. What's impressive is when I'm at the dealership, I run into other folks that are fans of Dave. Five stars for many years of being awesome. Thanks, Dave!

I needed to check my key fob and also I was able to receive a free value estimate within 10 min…read more Staff was very professional and nice.

It has been 5 months and I still do not have a proper title to the vehicle. The Texas DMV wrote to…read moretell me the title had a lien on it for the falsified odometer. I had to hire an attorney to try and alleviate the title issue. At this point it would be easier for Luke to return my money and I would return vehicle. Luke has not been responsive to me so my attorney had to handle this issue. The Texas DMV agent agreed that the dealer would be better off returning my money and taking the vehicle back. They do not know when the title will be released. Luke it would be in your best interest to return my money before this lands up in litigation. It will get expensive to fly to Colorado for court multiple times. That vehicle has already been ticketed for no license plates parked on the street. I have no where to park the vehicle and it's causing me legal problems. I am at the point of filling civil litigation unless we can work out a return. I still do not legally own this vehicle.

Fantastic experience buying a car from Luke, and Greg had it in better than expected shape when I…read moremade the purchase Wholeheartedly endorse

I have taken my various vehicles to True Auto Sales for years. David and Paul (now retired) have…read morealways provided excellent service. They are my go to for mechanic service on my daughter's vehicle that she uses to travel to College Station. I have them do a full service and total vehicle inspection each August to ensure my daughter's safety. I have compared their prices to those quoted by the dealerships. With True Auto I save 30% on average. I truly trust David and his crew.

Bought a car from this place. They financed it, did a good job convincing me they were honest…read more I finally pay off the car and ask for my extra key (which they said they were holding until I finished paying them) and the deed. New key! The old one had been drained of battery. When I got the key with the deed, it crumbled in my hand as I tried to turn on the car. When I asked for a replacement they said I could buy one. When I asked if they were going to pay for it there answer was, "We usually do not even have keys its a freebie but nice try " Not acceptable.

See Michael Amato if you want a sale at your pace and excellent follow up after the sale!!!…read more Brenda

Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

I recently was in search of a reasonably priced used car for my daughter after her previous car was…read morea total loss after a wreck. I found a few prospects on line and Austin Expocars' listing showed up as being a "great deal". Of course being human, I had my doubts so I went there with a friend on a Monday morning after having worked all night. The first person that we met was Sami, he proceeded to make us feel as though we long time acquaintances. Told us about the car and then handed us the key to the car. We were totally surprised at how clean the car was inside and out. Even the engine was spotless! After we took it out for a test drive, I asked if it was okay for another friend who is a mechanic to come by and look the car over. Sami strongly encourage that I have my friend take the car out for a test drive himself. After my friend the mechanic went over and looked at the car, he called and said to jump on the deal. He too was impressed with Sami and Sebastian, the owner, who I didn't get to meet. He said that both of them answered all of his questions and pointed out some of the flaws in this car. Sami had told me that he had about 5-6 other people inquiring about the car so that it was good that I had come in and not just called. After my friend told them what he believed should be repaired before I would make the purchase, they readily agreed. Even my credit union and insurance company were surprised at the price I had paid for the car. Car was priced almost $3k under blue book value!!! I would strongly recommend you take a look at this place. At first glance the place doesn't look like much, but then you look around at their inventory and you'll be impressed. My daughter who is away for college, totally loves her "new" car. Thank you Sami and Sebastian for making this such a wonderful, pain and hassle free experience!!! Toni P.

Jeffery is amazing! Wonderful experience! We drove 3 hours away for the vehicle we purchased and it…read morewas better than advertised.

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Mark is a breath of fresh air in the car sales world! I looked for months for a new (used)…read morevehicle, purchased many carfax reports, researched and test drove, spoke with many sales individuals, and sacrificed many hours to the negotiation waiting games with the sales managers. During one of my daily searches on Auto Trader a new listing popped up for Mark Weinstein Motors. It was a "unicorn" vehicle - rare in existence - an older model, incredibly low mileage, in fantastic shape (barely driven) and the listed price was in the KBB green price range (either good or great price for the vehicle's value). I reached out to Mark, who was quick to answer any and all my questions. I was in Houston and I couldn't make the trip to Austin to see the vehicle until the weekend, but he graciously agreed to hold the vehicle for me without any downpayment once I had set an appointment for a third party inspection. Despite receiving other inquiries about the vehicle, he held it for me for almost a week and even stayed a little late on Friday for my husband's and my arrival into town. The test drive and purchase process were smooth and straightforward. Mark explained everything thoroughly and even went the extra step of fixing the temporary paper license plate on top of an old metal plate to make it more secure. It's another example of Mark's great customer service. Like his great communication from start to finish - phone calls and text messages were always answered promptly. He is good-natured and honest, which is hard to find in the car shopping business. I would recommend him to anyone looking to purchase a vehicle!

My first phone call with Mr. Weinstein was pleasantly easy, he took the time to answer all my…read morequestions and made the buying process unique to his Used Car business. Mr. Weinstein waited for us to arrive (same day-4hrs travel time) after close of business to provide an exceptional car buying experience with 1 hour process of our purchase and drive off. I will definitely refer anyone looking for a used vehicle. Good quality vehicles, no sales gimmicks, full transparency. Rare qualities, definitely appreciated in the used car arena. Thank you Mr. Weinstein.