Food is awesome but they just can't seem to get a takeout order accurate... otherwise I would have rated them 5 stars

This place was amazing. I ordered the seafood stuffed fish and the flavor was amazing. The portion size was unbelievable. The fish was meaty and perfectly cooked. I will definitely be back. read more

Stopped by here to have dinner with a friend. The environment was nice and the restrooms were clean. We were seated immediately and the waitress came over quickly. The bang bang shrimp was an awesome appetizer and came out quickly from the kitchen. I pry the grilled salmon pan Asian style and the salmon was huge and cooked perfectly. My side orders were smashed potatoes and broccoli. Note: some sides have an upgraded charge like the Bacon Mac and cheese and asparagus. The waitress was attentive and super nice. She really stood out and was a great representative of the restaurant. I would definitely come back here to eat again. read more

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It's been a while since we hit Bonefish. So first thing I do is read the reviews - and it's pretty clear - a towering popular quality and service driven place - in the past - has settled into the middle - hit and miss - so we took our chances.....and the verdict - our experience was pretty good, but I can see how it will really depend on the day....which is usually the start of the cycle downward I am sad to say...but on this night - we ended up on the better side... - It's still a well taken care of place - not fancy, not casual, right in the middle. Walking in - you can see that it was upscale, but now, just sort of untended.....the check in desk is over to the right....and that's where you get a sense of - uh - oh.....no welcome, no greeting, they are not really happy to see you - it's just a job - no real service mentality - I had a reservation so we checked in - the gentleman behind the desk didn't even say hi or look me in the eye or smile - it was just check me off, get me seated. Not bad, but not good - this is staffing and training - this is the leaders of the place deciding that they are going to hire for purpose - not just fill roles....I get it's hard to get the right people - but if you don't try - this is what will happen - the cycle down.....I love what Ritz Carlton says - your customer experience will never outpace your employee experience - seems this is a place people work because it's a job - not because they want to be here - that is the sense you get at the front desk..... OK - it gets better (ish) from here......we were seated - and our server was Megan - who is probably a great person anyway - but we got service, eye contact, smile, personality, and care.....whatever you need to do to keep her - keep her.....if everyone was like her - this place would feel different.... The menu is nice - great actually - good bar selection, good food selection, they have found a good price point.....we started with drinks - old fashioned and a white winter cosmo - both were well prepared and delicious. Two appetizers - bang bang shrimp and imperial dip - both excellent. The dig was tasty, not too salty - the chips were an afterthought - just strewn there...the shrimp was it's usual great self - one of their claims to fame and it has not declined. Dinner was plank salmon, special of barramundi and shrimp/scallops - and you know what - these guys can cook. They do it fresh and well and that's a good thing. Sides were OK - the kung pao brussels were spectacular and the rest was OK - salads were nice - one caesar had a cup of dressing in it - so we had to replace that but it was done. Food runners had the same training as front desk - efficient but just getting their job done, no smile, no charm, no grace, no eye contact - just get the food out...... Overall for the three of us, 175 bucks - not bad given the quantity and quality of food.... Walking out - same thing - a good food experience, and you walk past a staffed front desk - not busy - who don't say a word....OK bye now..... We did see the manager walking around - and credit to her - she was working - but just making sure the train stayed on the track - no real customer focus... So do we go back - yeah - if we are in the neighborhood or meeting someone halfway, then sure - food is good and if you can deal with indifference from some things - and good luck with food - then sure....would we drive the 45 minutes? No- probably not...... Bonefish - think about what would make someone do that - drive the distance - where you feel welcome, tended to, good food, good quality....where employees are trained to actually care, not just check the boxes.....every employee.....there are places that do this - you can tell right away - those are the ones that get the repeat business.....restaurant experience is emotional - not just eating to eat - Bonefish used to have this - it's frustrating actually - to see a place that embodied greatness, slip like that, and it seems OK.....because it's getting the job done......I guess it will depend on what the job is.....but what they are doing is good, not great....3 stars it is. read more

I called in an order of imperial dip(trash) and the brownie dessert with ice cream. The imperial dip was so bland and cheesy and ewwwwwww I can't describe it. The BROWNIE...... omg! So dang sweet!!!!! The best part of the two items were the ice cream. This place is overrated sadly to say! Oh and the wait was decent, not the best but decent. I expected more considering it was my first time. Ohhhhhhh and the killerrrrrrrrrr (drum roll): No utensils........Bomber!!!!!! Oh well! read more

Bonefish Grill - Brownie SUPER SWEEEEEEETTTTT - Seafood Near Me - Buford, Georgia

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We ordered from Bonefish Grill in Buford last night. This was borderline bad. The garlic mashed potato's are made from flake boxed potatoes. They were thin with no density at all. Frozen potatoes in the grocery store are better than this. We had two orders of crab cakes...sadly they are highly breaded frozen to bake version...I did everything I could to enhance them from lemon to my own sauce. I gave two stars because the salad was fresh. read more

Excellent service and the bang bang shrimp with garlic mashed potatoes were to die for.

I had the grilled pork chop was delicious. Our waitress shawna was the best very friendly and very attentive.

We ate here tonight for a date night away from our kids. Service was so slow and terrible. Our waitress never checked on us. Food was awful. My husband got the Cod Fish special and it was cold not even warm. We won't be back!! So disappointed!! :( read more

Went to bonefish tonight and had a reservation for 545pm. When we checked in there were crowds of people waiting for their reservation. They were passing around some appetizers for people waiting but the lady passing them out was only taking it to select groups of people. We waited an hour for our reservation and then were told it would be another 20 minutes for a table. I understand they were busy but there was definitely preferential treatment for certain parties. The whole dinner took almost 3 hours. Even after we were seated and seated before other parties we were still late receiving our food and as we heard several apologies by the manager to other parties and receiving things for the inconvenience, but for whatever reason our time didn't seem to be as valuable as other peoples time. And then to top it off we were celebrating my uncles birthday and it was even too much trouble to comp a dessert. But on the other hand the other table who was waiting A man who seemed to be the manager stopped at a few tables to apologize for the experience but our table once again didn't make the cut. An absolute awful experience with the staff showing obvious favoritism towards patrons they deemed worthy of good customer service. read more

THE PERFECT SPOT FOR A QUIET, DIGNIFIED LUNCH! This restaurant is located on Buford Drive just west of the Mall of GA. If you are in the area shopping and want to get away from the congestion to enjoy a quiet meal, this is the place. I had been craving bang-bang shrimp for a while and I wanted it for lunch. However, my local Bonefish grill doesn't serve lunch so I considered the Buford location. Jackpot! Not only did they serve lunch until 3pm, their idea of lunch is NOT a sandwich and I really appreciated this. When we entered around 1 pm, it was very quiet so we were seated immediately and given menus. We could choose to eat from the lunch menu, the menu of specials or the full menu. Just know that menus vary from restaurant to restaurant so what might be available in your local restaurant might be vastly different from another location. The dessert that I wanted was not offered at this location. For my main, I chose the bang-bang shrimp and a side of coleslaw because I had eaten a late breakfast and didn't want anything too heavy. My husband chose a burger with a side of fries, (because he likes sandwiches). It takes a bit for your food to arrive as it is made fresh. In the mean-time, you will receive complimentary bread with infused olive oil for dipping. The bread was too done (hard), for me so I did not partake. Yet, my husband really enjoyed it and sopped up all of the oil. The one thing I can count with Bonefish is consistency, they always have great service and great food. My shrimp was delicious as expected and the coleslaw was not that heavy bland mayo version but was light and fresh with a kiss of vinegar. My husband really enjoyed his substantial burger and hot, delicious fries. The service was very nice because it was attentive without being intrusive. I love a table with white table cloths and cloth napkins as it easily elevates a simple meal. This restaurant is a great place for a quiet lunch because we have always been in those restaurants that are crazy loud and buzzing during the lunch hour and this was the exception. Bonefish Grill proved to be the perfect choice for a nice little date-lunch with my hubby. Definitely recommended. read more

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Went here today for my husbands 75th birthday. What a mistake!!! The restaurant was practically empty and they said have a seat and wait for your allotted reservation which was 10 minutes away. I said why this place is empty. She said they have one waitress for the entire restaurant!!! Waitresses switched halfway. Food took quite awhile. My pork was way over cooked and in tiny pieces . So tough. My husband salmon was barely warm. A seafood place should at least give hot seafood and not over cooked pork. The whole experience was awful. Never again. read more

I don't see how this place is in business. We arrived at 7pm for our reservation. We were finaly sat at 7:42 (yes, you read that correctly) The food that came out was disgusting. The swordfish was dry and hard as a brick (think very well done pork chop). All of us got broccoli and it was hard and just gross looking. My potatoes were very bland. Not even a hint of seasoning (garlic whipped). Even with salt and pepper they just tasted like fake powder potatoes. Now I won't lie, my ahi tuna steak itself was actually pretty good. My son had kids chicken tenders and fries which were all disgusting. Burnt chicken tenders that were mostly just breading. His fries were cold and soggy and just disgusting. He ended up just sharing my tuna steak and eating bread. I'm making him a sandwich when we get home. Its 9:21 as I type this. We had a reservation for 7pm..... Will never be back here read more

Bonefish Grill - That's my broccoli - Seafood Near Me - Buford, Georgia

I ate at Bonefish Grill at 3420 Buford Drive last night. I ordered fish and chips with slaw. It was the worst fish and chips I ever got. It tasted like total grease. The service sucked. The slaw came out after I had tried to eat the fish. Never again! read more

Overcooked fish I'd never been to Bonefish Grill before and because I'm on a diet of mostly fish, thought I'd give it a shot. I ordered the grilled mahi mahi and couldn't have been more disappointed. The fish was dry and overcooked. Even the pan Asian sauce wasn't enough to add moisture to it. The broccoli was poorly seasoned and the only good item in my meal was the spinach. Guess I'll keep hunting for a good spot for healthy food when wanting to dine out. read more

Delicious food and the service is great! Shout out to Joseph White...so friendly and attentive. Our girl's lunch was awesome!

Great customer service, BangBangShrimp is delicious and of course Cod Imperial with potatoes au gratin and coleslaw with interesting clean light sauce! Pricey but worth it if you are part of their Free Dine Rewards member read more

Bonefish Grill - Seafood Near Me - Buford, Georgia

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Both locations are excellent! Lunch specials is bomb! Two shrimp tacos, fries, and salad/soup $13

Took my special guy here for his Birthday--his choice. Everyone was very attentive, said hello when we walked in, were extremely welcoming. We requested to sit in the back and our waitress was very lovely with her service. The atmosphere is peaceful allowing us to have intimate conversation and our food came super quick and was delicious. He had plank salmon, corn chowder soup and I had the crab cakes and garlic mashed potatoes. Delicious. We did not order desert as I had already planned something else very special for him. read more

We actually had this delivered which can always be tricky especially with fish. However, each time was just as good as the last.

Our son chose Bonefish Grille to eat for his birthday dinner so we made a reservation for there. We were seated on time but that is when it went downhill. We waited at least 5 minutes for someone to come and take our drink order. Finally, thru the grace of God and perhaps the loud coughing from thirst, someone came. That should have been the first indication of trouble. Or orders were taken so we waited and waited and waited. Finally we asked for some bread and that took another 10 minutes. Then the server came and told us that one of us had to change our order because they were out of filets. Strike 2. After about another 30 minute wait, we finally received our food. The 2 filet plates had the wrong sides on it ( I guess the server could not read his own writing.) He fixed that but the filets looked like burnt shoes and the sides were cold. Finally when it came time to pay, I gave him a gift card. He came over to me to tell me that the card was no good in front of my party. Imagine my surprise when I showed him he was putting in the wrong number and the correct one worked when he put it in. After my face regained its original color back from embarrassment, we paid and left. I will never frequent this place again as the bill bill did not reflect the quality of food or service one expects from a reputable place. I was better off going to Mcdonalds! Luckily, my son (who was celebrating his birthday) took it in stride even though his order had to be changed. I only rate it one star because zero starts was not an option! read more

Get the boom boom shrimp. Hubby said the drinks are good. Also, the pasta is good but sauce is very rich.

Can't go wrong with the food and service here. The salmon is always tender, and love the garlic mashed potatoes. Also, ask for Camden as your service. He's really good at what he does. See you next time. read more

They have a few seasonal specialty items on the menu that are amazing! Consistency is lacking but good overall. Be sure to check them out!

Came back on a Wednesday night Not very busy A lot of empty tables Probably short staffed due to corona Sat at bar while waiting on our table quoted 10-20 minutes Bartender served up two perfect Parker's margaritas Thirty minutes later our table was available Even though the table they sat us at was empty the entire time I sat at the bar Server was great A bit slow but I figure that she was overseated due to short staffing Against my better judgment I ordered the calamari again And yet again it was tough and chewy and overcooked Dinner entrees took an additional 30 minutes or so to arrive My wife had a perfectly prepared filet My son had hard and chewy bang bang shrimp with the calamari sauce I had tasteless shrimp and rubber baby bouncy scallops in linguine with butter Not butter sauce or any kind of culinary concoction just melted butter So I'm giving two stars Four for the service and the bartender 0 for the management and kitchen staff If it weren't for the servers I'd never return to this place read more

Wonderful I love this place, great customer service. The food is delicious. I had the sea bass it was cool perfect

My fiancé and I went to bonefish for the first time tonight and it was the most pleasant experience. The food was cooked to perfection. Our server Blake was on top of everything. They take food allergies very serious as well. I highly recommend coming here to eat. read more

Dinner and drinks served by Brittiney. We had a great dinner. Brittiney was attentive and gave great suggestions on food and the drinks.

Service was A+, our server was Greer. Communication was absolute. Cedar plank salmon, pumpkin ravioli (mouth watering) with sword fish, muscles Joesphine were all perfect. Drinks were classy and delicious. read more

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Decided to try Bonefish Grill today, first timer. Baja Fish Tacos with Mango Salsa. Flavorful, delicious and above average portions. 5 star tacos for sure!! read more

I love me some seafood and this place delivered. The food was fresh and delicious and the service made it even better. My hat off to Rachel, our server as she was on top of everything so we didn't need to ask for anything and she had a constant smile. I will be back! read more

This restaurant is amazing and always one of my favorites. I always get something different because the menu is extensive with good food. Also, the service was amazing and the staff do a great job with providing good customer service. Furthermore, I had the Seafood Johnny Cakes + Eggs and I really enjoyed my meal because it was spicy and very flavorful. I would recommend this meal to anyone that is looking for a flavorful seafood dish with shrimp, crawfish and eggs. Also, you get at least six mini pancakes as a base and the spicy gravy over the meal. The porched eggs look good on the food but it is just add protein with no taste to the dish. However, that really does not take away from the meal because everything in the dish taste really good and met my expectations. read more

Bonefish Grill - Seafood Johnny Cakes & Eggs* - Seafood Near Me - Buford, Georgia

Amazing and memorable experience. We were greeted by a genuine smile and sat right away, the gentleman even pulled the chair for me and made me feel like a lady. Our server Josh was prompt and suggested excellent choices on the menu. The staff was super friendly and made sure we were having a great time and enjoying ourselves. Ps: The gentlemen who greeted us (not sure if he was a host or manager) Did a wonderful job making us feel warm and welcomed. He set the tone for rest of our dining experience at bonefish. Thank you. read more

Bonefish Grill - Seafood Near Me - Buford, Georgia

My family and I had a tremendous experience at Bonefish Grill in Buford, GA. The restaurant had great ambience, the food was great and reasonably priced, but the customer service presented by Mari, our waitress, was off the charts. It made my wife's birthday celebration a memorable one. read more

Made reservations 2 weeks before on line. Called on the way, cuz we were running 5 minutes late. They said no problem, they would still hold table. Got there and they didn't have the reservation even after showing the email. Said already happened a couple times today. Hostess acted like 'sucks for you'! So we left. Wouldn't have mattered, they were over 1 hour wait for people with RESERVATIONS! read more

Brittany provided us with the most unbelievable service I've ever experienced, 5 stars feels like an injustice to how incredible she truly is. Absolutely amazing food was great everything came out on time and perfectly cooked but Brittany made the experience that much better. whatever they're paying her they need to triple it read more

Bonefish Grill - Smoked old fashioned - Seafood Near Me - Buford, Georgia

The Scene: After spending the day @ Gwinnett Enviornmental and Heritage Center with the kids, we scooted over to Bonefish to use our $25 gift certificate given to my wife for being a volunteer room mom most of the school season. NOTE: They have a revolving glass door at the entrance!!! The kid in me has a hard time walking through revolving doors and not wanting to act out the scene from the movie Elf: http://www.youtube.com/watch?feature=player_embedded&v=UyOp1Y7L4hE But I resisted since this place looks so classy and all! LOL Date & Time: Saturday June 2nd, 2012 @ 4:15pm Dining Companions: family (wife and 2 kids) What to expect: Dark glass rovolving door, classy interior where the servers dress like Chefs. We were greeted immediately and seated as it was not very crowded. Music: soft rock Atmosphere: Easy to hear, business casual (although we were very casual) Decor: Nice wood bar & floors, Tuscan flavor and colors, brown parchment paper on tables, dim lighting Service: Livia was a true saleman, super proper in her pronunciations and wouldn't take no for an answer when I decided against adding the crab cakes to my entry. Her persistence beat me down into submission Liquid: water Ordered: Bang Bang Shrimp appetizer ($8.90), Sirloin Steak w/Caesar salad ($17.70), Crab Cake addition to entree ($5.90) Dislikes: Veggies included as a garnishment were super salty and mushy. Total: $34.45 The Food: The Bang Bang shrimp are the whole reason to come here. This was our second visit in the past 5 years and I felt the same today as I did in 2007. The food is 'meh', but the shrimp are awesome. Steak was ok, but the crab cake was very good. I was having a little ordering remorse before the food arrived since our server wouldn't stop insisting I try it (for $6 additional charge), but I'm glad I did. It was better than the steak for sure! The veggies they included as a plate filler were so salty I almost gaged. However, the garlic mashed potatoes were probably the best I've ever had. The Verdict: I'm not wow'd enough by the food here to become a regular, but the Bang Bang Shrimp would make any visit worth it! I do wish all the shrimps would've had been nicely seared prior to tossing in the bang bang sauce. They would look less raw and the few that were seared were more pleasing to eat. read more

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We stopped here because my husband wanted seafood. The restaurant is nice. The food was a little bland. I had the pork chop Marsala and it was a little tough and dry. My husband had salmon and didn't seem to complain. The staff was mediocre. It took awhile before someone came over to assist us. Probably wouldn't try it again. read more

Had the Surf & Turf tonight and it was great!! Even better was our server, Camden at the Buford location!! Good food, Great service!! Sturzeneggers Buford GA read more

My 10 year old and I went early on a Sat. afternoon (around 3/4pm) so we were able to beat the dinner crowd that we usually see there. The reason that I am only giving 2 stars is because the place nearly killed me! Pros: Chilean Sea Bass was delish and is one of my absolute favorites. The portion was perfect and the sauteed spinach beneath was yummy too. Our waiter was SO personable and he really made a difference in the overall experience Cons: Uhm... the huge metal screw that was in my succotash (sp). Yeah, picking up a fork filled with food and sharp metal objects is never a good dining experience. The manager was called and he apologized, advising that it must have fallen from the hanging rack that the plate was sitting under (makes you wonder what else might fall in there... ick). He offered to replace the meal (uhm, duh) and also offered my daughter free dessert. They still wanted me to pay for the meal though (which was over-priced). I was a bit shocked by that. I didnt even want the second plate after the initial experience Also had the bang-bang shrimp which was highly tauted as phenomenal... It started to gross me out as it was covered in a rich and spicy mayo sauce which didn't sit well on my tummy. Overall - great service, okay food and nothing else to write home about! read more