This location needs a lot of work, in terms of speed of service. Take out however is ready by the time you arrive. I wish their wings have less sauce (yes some customers love the saucy type). I just wish there can be slightly less, then they can be crispier. Somehow we always like the location in San Mateo, the one in Pleasanton is a hit and miss. Parking can be a struggle on the weekends, as Pacific Pearl parking lot gets crazy. So coming late at night on weekdays maybe a great choice, especially to pick up a pre-order take out. For Korean Wings, I really like Pollo Pollo in Pleasant Hill: next time I am around that area, I must check if they survive after the pandemic. read more

I ordered the soy garlic chicken, and it was disappointing. The chicken didn't have enough sauce, and the meat was on the dry side. Overall, it wasn't enjoyable--I couldn't even finish the eight pieces. read more

First time in this location. Haven't been in this side of NorCal for years now. Came in on a Saturday at 2 PM. Parking was a challenge in this Pacific Pearl strip mall. Got sat at the last two seat table that was available. Slippery floors... That's the first impression I got from this resto. I thought it was just me but I saw other patrons treading the floor with unease. I got the Sapporo beer to start this lunch. It came fast with a frosted glass and the lady actually left the bottle opener in our table. Next came our vegetable laden Bibimbap with Fried Tofu which was really flavorful and enhanced by the Gochujang sauce on the side. Got another serving of Gochujang as it was that good. Lastly came the KFC specialty that Bonchon is known for. We opted for the 6 Wings and 3 Drums combo (Soy Garlic with the least heat) and a side of coleslaw. Now, this was another revelation for us as we never expected it to be that good. Crunchy, plump, juicy and finger licking messy. It was indeed a two napkin meal. The three ladies we saw manning the counter switched roles in bussing and serving. They were all helpful and fast. A great spot for a quick lunch when in the area. Definitely coming back for more KFC! read more

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The food here is fine, and there is a good amount of seating inside the restaurant. What can be improved is the service here. We waited 45 minutes at most to get our food, and at that point you're already starving and hungry. Would I come back here? Probably not. The food is nothing special, and the service here is not great. read more

Great chicken wings, new flavors and crispy wings. Something that's not Buffalo wings and not as soggy as the other korean chicken wings in the area. We also love their sliders and their fries. Service speed is unpredictable, sometimes even if it's a no rush hour, their service is slower. read more

Located in the Pacific Pearl Center in Pleasanton Bonchon is a Korean fried chicken / restaurant. This was our first time at a Bonchon and for the food the experience was positive. The menu has KFC and also Korean dishes. We ordered the following: KFC 5 stars 4 drumsticks and 4 wings two flavors $17 spicy and soy garlic, double fried excellent flavor and crust. Seasoned fries 5 stars piping hot basket of herb & Parmesan seasoned fries. japchae 3 stars a bit dark and salty not bad Kimchi bacon fried rice 5 stars was very good. Experience: the restaurant was 80% full for dine in. Booths and chairs are "hard" wood benches. Just so happened a table in the center of the restaurant let their young children run around the entire restaurant. When we arrived the servers didn't greet. After getting seated I had to stand up and wave the menu to get some one to acknowledge and take our order. Minus star. Plenty of parking in the large shopping center. $64 before tip. Food was good. Service and experience needs work. read more

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* DETAILED foodie review here * 4.5 stars - I haven't given more than 4 recently, but this was worthy minus the customer service & missing items Been wanting to try the chain since they soft opened this locay 12/2019, right before the pandemic. Attempted to order a couple of times, but they were alwaz out of what I wanted. Not tonite tho, maybe cuz it was only 6p when I came across their anniversary special & called. I've never jumped on a FB ad esp not that fast! Lol, just in time to order din. T H E "F E E L S" . . . In the fire af Pacific Pearl (Asian) plaza by the outlets. Busy spot w/ stressed staff who r usually short w/ customers. T H E "N O M S" . . . Plump, juicy, flavorful wings. (I don't like the places that do them dry af). Idk y I've alwaz thought that they mostly sold just KFC. To my surprise, there were actually a decent amount of other Korean dishes. I only got the deal this time tho. (Also again 15 days later)! 20th Anni Special: - 20 wings for $22 (reg. $29.85) | supposed to be half/half mix of flat wings & drummettes, but seems more of the latter - soy garlic and/or spicy...I got mild | soy was better tho I didn't notice the garlic. yep, only 2 flavors, but that's all u need when the product is good. - hey, where was the usual complimentary pickled radish or coleslaw?? forgotten or not incl? (update: yep, not incl) - runs 10.19.22 til Dec, yay! - dine in or togo - not found in ordering sys so just ask or call - many, but not all, other locays | check @ bonchon.com/blog/20-wings-for-22-its-a-celebration Try nxt time?... - Takoyaki, 8.15 | see if comparable to fresh ones in Japan - Soy Garlic Potstickers, 12.35 | godsis' rec - Seafood Fried Rice, 14.45 | if dining in - no more Lunch Specials?? Idk cuz not seen on their site (update: yep, long gone) - Fam Meal (togo only), 41.15 | my analysis is that it's generally a good deal after I broke down the value, lol T H E "D R A N K S" . . . WTH, no allie? Boo! Doesn't KFC & a cold one just go hand in hand? T H E S E R V I C E . . . Usually swamped & understaffed. The lady was nicer & more helpful than the guy. T L ; D R . . . Finally, an actual good wings spot! Don't let the 2 limited flavors hold u back. Tho I love wings, I haven't came across a place that popped...til now (& that's saying a lot, lol) - Return? Y - Wifi: Idk - Restroom sitch (helps gauge resto's cleanliness): never checked - Out the door for 2ppl togo w/o dranks: 24. only cuz there was a deal & we already had starch - Apple Pay: Yea, who doesn't these days?? p.s. As alwaz, show this (Asian) sista some love if u found what I spent time on to be of help ;-P Thx in advance & may there be more noms in our futures!!... read more

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very saucy, juicy, and delicious chicken supper recommend. I love the service very polite.

Food ia pretty good, just dont order doordash or food to go, its always wrong. Service ia good, there is plenty of room for improvement, in other words so-so but not horrible Ambiance is average. read more

This Bonchon location is what you would expect. Staff was friendly and food came out quickly. Wings are crispy and delicious -- we ordered soy garlic and spicy. The chicken wings could be bigger but still a good size. The tteokbokki was yummy and the rice cakes were chewy but the sauce could be a bit thicker. If you're craving Bonchon, this is a good location. read more

Bonchon Pleasanton - Tteokbokki - Chicken Wings Near Me - Pleasanton, California

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The chicken is good but I would pass on the Shumai. The wings are big and crispy and are served with a side, I got coleslaw. There is plenty of space inside the restaurant for seating and the service is pretty good. read more

Bonchon Pleasanton - Combo 6 Wings 3 Drumsticks - Chicken Wings Near Me - Pleasanton, California

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The CRUNCH is REAL! The sides with the wings were not my to my liking, I asked for steamed rice with 10 wing pieces (not whole wings) that was 20 bucks. Very good flavor, I ate 5 wings on the spot and reheated the other 5, the next day in my air fryer and they were still very good! I will post menu picture too. The inside area for dining is spacious, the crew not very engaging or attentive but at least they didn't shorten my name! They cook to order so the food is quality although a bit pricey, but isn't everything these days? I will definitely visit them again read more

Bonchon Pleasanton - Chicken Wings Near Me - Pleasanton, California

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*Update* Deanna was very nice with a cool personality. The food was made awesome and the customer service was up to par. We chuckled and had a great time. She took really good care of us and everything was made fresh to order. read more

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Between 3 and 4 but giving it the extra. Only done the takeout of wings, it doesn't seem much but $40 combo is more than enough to feed 3. Flavor and texture are quite good, especially smoother compared to typical American deep fried wings, leaving enough moisture. read more

Just paid $13.99 for three bao buns with fried chicken. Each bun only had a small bite of chicken, the size of a nugget. There was no spicy mayo, the amount of coleslaw was minimal, and the meat portion shown as filling the bun was misrepresented on the website menu photo. We ordered to-go, so I was disappointed when we got home to eat. Looking at online images and social media, the filling amounts vary by location, but the product I received appears most minimal compared to other examples. The small nuggets of meat were very dry and chewy. I'd not recommend ordering this item from the Pleasanton location specifically. My hubby ordered chicken strips, however, and those were moist and tasty at 10 for $18.99. read more

Bonchon Pleasanton - Fried chicken bao - Chicken Wings Near Me - Pleasanton, California

I had come in on a sunday afternoon the nice boy at the counter in the hoodie was so accommodating and answered my questions perfectly. he seemed to be all alone so i appreciate how he was still patient even though he was busy! read more

Very nostalgic. My nephew brought this to a family gathering on a whim and it became a classic in the home almost immediately.

Just ordered delivery directly from their website. FYI - there's a $5 delivery charge but just ends up going to DoorDash anyway, so if you have DoorDash, might as well just use that. Not sure why they just don't say that or direct link to DoorDash. I got the seasoned fried zucchini. I wouldn't order this again just because like half of them or more were sliced too thin so it seemed like too much breading on those. Unsure why they can't uniformly cut em a quarter inch especially since it's clear they use a mandellin. But they were cooked well and the dipping sauces are good. I also ordered the drumstick meal that came with 2 drums, 2 potstickers, and donut with dip. Only comment is the drums were not the crispiness of kfc this place is known for. Not sure of that crispness of more so present for wings only. Flavors were good tho. IMO soy garlic is the only flavor worth ordering. Order of rice and kimchi is normal and reasonable portion. read more

Wow, not sure what's going on here. I thought these were franchises. The wings were ok but the sauce was pretty bad. Tastes like sugar and capsaicin. The tteokbokki was really disappointing. Too watery. And again, too sugary. It just didn't look appealing, as well. The table and seats were also sticky - just a pet peeve of mine that makes me question how clean the kitchen is then. I used to be a fan of this franchise, but I'm not sure if this is just one store or if the franchise has changed. Unfortunate, to say the least. At least the fries were decent. read more

Bonchon Pleasanton - Chicken Wings Near Me - Pleasanton, California

I've tried Bonchon at different locations and this location is by far my favorite. It never disappoints either to dine in or to go. It is located at an outdoor mall and parking is not a problem. The location is clean and the staff is friendly. I give them a 5/5 for the quality of the food. It is always fresh and hot! The chicken is just perfection. Flavor is on point and it is very crunchy without leaving an oily after taste. It is amazing! We always get the spicy chicken combo. The Tteokbokki is also a must get when I come here. It is sweet and spicy. Very well balanced. The seasoned fries are good! My only wish would be if they could give rice for ordering chicken or at least a couple cups. If you are in the area or if you are craving some good Korean Fried Chicken, stop by here! read more

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Just ok. It was rather salty both the soy garlic and spicy. I liked the wings better than the larger drumsticks. The wings were crispier. The larger drumsticks were slightly dry. Not my favorite, probably pass in the future. The service though was friendly and also pretty fast. read more

On the weekend it's kinda challence to find a parking spot but worth it to come here and eat. The food is good. Service is fast & the ambiance are pleasant. read more

Bonchon Pleasanton - Chicken Wings Near Me - Pleasanton, California

Had Bonchon for dinner recently and it never disappoints. We had the Soy Garlic and Spicy Fried chicken and it was *chef's kiss.* The Soy Garlic flavor is my go-to, but we got spicy as well this time. The only time we had the spicy flavor was back when this restaurant first opened, and it was a little too spicy for my palette. A few years later, and I'm now able to eat it without a problem. The flavor tastes very similar to the Korean bbulddak spicy noodles. We always dine in during non-busy times, and always had good customer service here. From my experience from 4-6pm there aren't many dining in, but there are A LOT of to go orders. read more

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After a few hours of shopping at the outlets across the road, we popped into Bonchon for a bite just before it quickly became busy. The service was extremely efficient and Amit, the hard-working young lad, was terrific.food. The food was hot (in every sense of the word) and delicious, especially the wings - it's all about the wings! That said, the floor under out table was a tad sticky and the kids' highchair next to me was not the cleanest but that's as much on the previous patrons as it is on the staff. Again, Amit and the wings stole the show here! read more

Terrible Service. Awful business operations. Bland Food. All around disappointing and frustrating. My family of 5 dined in on Saturday afternoon and we ordered a variety of foods. The only item that was really delicious was the chicken - thank goodness. The crunch was perfect and it had the great amount of sauce. Everything else was eh. The fried rice was bland, it desperately needed salt. The shu mai was gross. The texture was slimy and nothing like the shu mai you get from dim sum. The popcorn shrimp was pathetic. Literally just fried batter. The tacos were surpassingly good but the meat was really dry and also bland. I didn't think you could mess up on fries, but you sure can if you don't add salt! It's as if they were just completely out of salt or something. To add to the mediocre food, the service was AWFUL. The guy that took our order wasn't very friendly and when I asked for straws he picked them up from behind the counter with his glove covered hand...then dropped it onto the table...the DIRTY table. When I picked up the straws there were sauces and what not on them - probably from his gloves and the table. When the food was delivered, the woman was so frantic. She basically threw it on the table and knocked my mom's drink over. They were getting busy and the workers were running around with their heads cut off. Everyone was so frantic and it was giving me anxiety to watch! To worsen the experience, they charged us 18% gratuity without any prior knowledge! My party was of 5 and they automatically charged us gratuity! Ridiculous. Especially since the service was poor. I am not sure if it is because we were in the bay area and this is standard or if the restaurant itself chose to charge gratuity. We just thought it was insane considering we were a group of 5...typically gratuity is added for parties of 7 or more and they tell you that prior to your dine in experience! I would NOT return to this location and I would not recommend eating at Bonchon if you are looking for a fulfilling meal. It is way too expensive for what you are served. read more

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DOUBLE-FRIED I never knew the concept of double-fried before 2006. The first time I had double-fried food was when I was staying in Amsterdam during the 2006 World Cup. I bought a small order of double-fried fries from a stand in Amsterdam. I was wondering how the inside doesn't become overcooked. I was amazed the fries remained crispy yet the inside still moist. They were one of the crispiest fries I ever had. When I came back from Europe I began to understand the concept of double-fried. That concept works with a starchy ingredient like potatoes. Does that work well with chicken? About a month and half ago I visited this Bonchon location. I never knew that Bonchon double-fried their chicken. I ordered the small combo, which consisted of 3 drumsticks and 6 wings. I also ordered items like shrimp shumai, pork buns, rice, and coleslaw. Mostly I came here for the chicken. What's the verdict? The wings though crispy were a little too dry for me. However I loved the drumsticks as they were moist. About two weeks later I came to Bouchon again. This I ordered the boneless wings. As with the bone-in wings these boneless wings were crispy but the meat was a little dry. Overall the double-fried concept of fried chicken works with bigger cuts like drumsticks than wings. read more

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soy garlic wings and side of coleslaw , takoyaki, ordered to go. wings were small but AMAZING! they were packed with flavor despite the small wing size. i would definitely order a little more than your usual order. the side of coleslaw was basic. it needed more flavoring. skip it. takoyaki was a let down. small in size and actually deflated to about 50% if you used a fork. taste is also mediocre. i've tasted takoyaki from restaurants and this IS NOT IT. skip this please. read more

Bonchon Pleasanton - soy garlic wings - Chicken Wings Near Me - Pleasanton, California

Had Bonchon 3 times. The taste is a bit above average. I don't mind the taste at all, but I did mind its prices or portions. Suggestion: either lower the prices or provide more portions. We had 10 piece drumsticks: half & half (soy garlic, sweet red chili). Sadly, we couldn't quite tell the difference between the 2 sauces. There was supposed to be a complimentary side dish that I chose (pickled radish) ordering online, but it was not in the takeout bag. I didn't realize it until I was home. Sure, I could have and should have checked to make sure it was there, but I shouldn't have to do that. The tteokbokki was spicier than I had expected. My wife had to drink some yogurt to chill the spicy taste. I liked the taste, too. Again, if it was a little cheaper or had more portions, I would have been fine. 3.5 stars - rounded down to 3 because they forgot to give me the side dish that came with the chicken and I still think it's over-priced. Will go back, but probably not often. read more

Bonchon Pleasanton - Tteokbokki - Chicken Wings Near Me - Pleasanton, California

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Ordered door dash and it was nice and spicy! Love the boneless soy garlic and spicy chicken!!! 10/10

Expensive for small serving sizes and it didn't even come with bonchon. Super disappointed won't be coming here again. read more

Bonchon Pleasanton - Each of these was $20. Not worth it. - Chicken Wings Near Me - Pleasanton, California

Bonchon has had one of the most mixed receptions I've ever heard and read amongst my very large social circle because I'm so very popular. Everyone I've spoken to that has ever eaten Bonchon has either absolutely loved it or despised it. There are two extremes and no middle ground. I found it so fascinating that I just had to try it for myself just to say I did and I've gotta say, I easily fall into the extreme of disliking this. It was absolutely incredible. Incredibly bad. My order was wrong. My family meal was supposed to be boneless wings so I can't comprehend why it had chicken legs with bone it it. The chicken tenders I ordered were also... nuggets? I don't even know if those were tenders but if in the off chance that they were, that is extremely sad. Just sad. I also ordered cole slaw but considering the rest of my order was either wrong or done badly, it didn't come as a surprise that it was completely forgotten and not included with my food. I thought that I could get over this and still enjoy what I did get with my family regardless. I was wrong. The food was so bad that I feel like I'd still have negative feelings about Bonchon even if my order was done right. Chicken was dry, tough, and overly chewy. I was told that Bonchon specializes in Korean fried chicken and I really hope that's false because this meal was a disgrace to Koreans. I've had far better chicken from the Costco frozen section. This food tasted like it was done without care or passion. It tasted like it was made by someone that had checked out mentally from their job and, quite frankly, I wouldn't blame them because everyone feels like that at some point and anyone who says otherwise is lying. But the food was still gross. And I'll likely never come back. read more

Bonchon Pleasanton - These are supposed to be chicken tenders. These are the saddest chicken tenders I've ever seen. - Chicken Wings Near Me - Pleasanton, California

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This place was delicious! I loved the garlic honey wings. The lady was super nice and friendly. You can get a whole family meal for $45! Def worth it! Also, the place is very clean and welcoming. read more

Can't go wrong with Korean fushion. Been craving Korean wings and had to get these food. Service is fast and friendly. Ambiance is spacious. This is my go to place for a fast service for Korean chicken. Can't go wrong eating these delicious food. Ordered soy garlic 10 pcs wings, bulgogi fries, and Japchae. read more

We love this place. The food is tremendously tasty and consistent. I can't tell you how many places aren't consistent with their products. We've only tried the chicken and fries because they never disappoint and we hope to try out a variety of items soon. I'm not reason I'm not giving 5 stars is because the service is a little slow however, with that said, the owner (I'm assuming she's the owner) is SOOOO friendly and attentive. She's constantly walking around cleaning and asking if you need anything. Also the floor was SUPER slippery when we went. Think skating with your shoes. Not sure if it's always like that or it was just that time. Other than that no complaints. We definitely have been multiple times and will be back. read more

Bonchon Pleasanton - 20 Pc Wings - Chicken Wings Near Me - Pleasanton, California

Super sweet staff, i didn't even know they were closing and he still went above and beyond to fulfill my order!!! I ver much appreciate it!! 10/10 read more

This was such a pleasant meal that was unanticipated as we have never had Korean fried chicken. This location still has not opened up for dining in, so we set up our camping chairs and table right outside in the parking lot. Service was friendly upon taking our order, however, unless you place your order in advance online, be prepared to wait a good 30 minutes before your meal is ready even at the start of the peak dinner time. We ordered the small 9 piece combo drumstick and chicken wing box, 3 piece pork belly bun, and 3 piece bulgogi sliders. The chicken was a hit for everyone, where the meat was so tender and the batter was lightly fried despite it being double fried and coated with just the right amount of our choice of soy garlic sauce. We did get the spicy mayo sauce on the side and it was perfect for anyone who wanted a light dipping of the chicken. The sliders were standard and nothing impressive. the pork buns were disappointing as they are served cold, but perhaps that is how they are meant to be. We appreciated that the staff supplied us with plates, napkins and plastic utensils. This was definitely a winner and we can't wait to order a larger serving of their famous chicken the next time! read more

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Imagine this. Cool Friday night. Craft beers in the garage with a couple of close neighbors just tossing some back. Something's missing? Chicken wings! I love traditional chicken wings, but when you combine some asian flair, it just takes it to a whole new level. Especially with some beers in the tummy. You know, I've really really gotta try their entire menu. Everytime my buddies and I order from here, it's always the traditional wings in half and half soy garlic and spicy. Be warned though. The spicy is pretty dang spicy. After eating about 6 of them, I started to tap out. Yeah maybe I'm a spicy wuss, but don't judge. These wings are still awesome. Just don't let them sit too long. read more

Bonchon Pleasanton - Ready! - Chicken Wings Near Me - Pleasanton, California

(Sorry, my fellow Yelpers, I know I know not the greatest of reviews, but someone had to say something! And that someone is gonna be me! :)) Good Lord! Why in the hee haw did we go here?! What were we thinking? Someone should of said something. Like, HEY don't you dare go in there! Hahahha Hands down one of the WORST experience in my life. Overly dramatic? Probably, but it's fun and true. Originally went to this area to go to Myeong dong (sp?) To get some ja Jang mien, but they are closed on Tuesdays. Who the hell closes on Tuesdays? Anyway. That's dumb. But I'll save my "critique " to share on their Yelp page, when i get around to it of course. On to dun dun dun... BONCHON! Ok, let's see what we want to say... Overpriced, mediocre, super mediocre in fact, "want a be" Korean chicken place, super duper terrible service, super annoying, slow, awkward Korean gals. oh and let's throw on Kpop cause it's so cool. Lol. Hey order some eggs, says the menu. Nope, we are out of eggs. Fail. How are you out of eggs? What the heck?! What in the hee haw is going on here?!?!? Hahaha Again, seriously what is going on here?? 3 dollars and something for kimchi? Are you effin teken kidding me? I swear, so I thought, so I only experienced for the past few decades, banchan was a staple for Korean restaurants? Maybe a little? Idk, all this seems so weird and different it's like I'm having culture shock or something like that. Again, lol. Unreal, this place gives Koreans such a bad name. Stop it with all your silly silly nonsense. The owner(s) need to be, I don't know, get talked to?! I am a proud Korean and I will NEVER go here again, what a disgrace to the human race lol. I have never ever been so dissatisfied with spending my money at a place. I want my money back and I will gladly take my hunger back as well. I feel even worse for my buddy who ordered some chicken, and some potstickers and his bill came out to 35 bucks or something like that. Oh man, was he not happy. Sorry buddy, you did choose this absolute farfenugen of a restaurant though, so yeah, that's your bad homie. So, in conclusion, if you want to spend an ungodly amount of money for shitty ass food, AND shitty ass service, this is your jam. Way to sell out to corporate nonsense. I have a great ideal, let's franchise the shit out of this and people will go for it. Not me man, I see you and don't like it! Peace out girl scout. Until next time, not (insert Borats voice here). And in the words of Forest Gump, "That's all I have to say about that." read more

Bonchon is a hit or miss, meaning some people love it while some don't. Depends on who you're talking to. However, I'm still very glad they opened in Dublin (at the Pacific Pearl plaza)! Personally, I'm a big fan of their soy garlic fried chicken. Hence the 5 stars. I don't like their spicy flavor as much, but I have some friends that do (and also some that don't haha). I read that there's a sweet and crunchy flavor but haven't seen it on the menu ever. Would love to try though. Their family combo seems like a good deal. Parking shouldn't be an issue, especially during covid. Precovid it could get busy around dinner time Friday, and meal hours on the weekend. Bottom line, give it a try and decide yourself if you like it! read more

I made another take out purchase today and noticed indoor dining is back. I ordered the XL family meal as usual. The portion size have gotten smaller for the family meal. The double fries is now in one bag, the waitress said that the portion is still the same as before when it was given in two bags but I don't think so because I have ordered this Xl meal many times. The picked radish side also gotten smaller as well. It is now in a solo cup container rather than the bigger size 1/3 tub like container. read more

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