Went to this location last night and overall, it was a good experience. Restaurant was really clean, although the bathroom garbage cans were overflowing onto the floor, which is kind of annoying The food was good. Chicken was super crispy always flavorful. Generous helping of the radishes so I was happy about that. The sausage and rice cake app we ordered was very interesting. I think if you eat one piece of each together it pairs well. The cheese balls were really sweet so again if you take a whole bite and get some of the melted cheese with the sweet exterior, I think it paired well. No complaints read more

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I want to just say, Bonchon was the very first restaurant I ever tried for Korean fried chicken (KFC). Long long time ago, the first location I ever went to was in Sunnyvale. Loved it. The soy garlic and the spicy were my go-to with a side of rice and pickles. I was usually not a boneless chicken girl but Bonchon changed my mind. I was feeling nostalgic so I went here. Now, I do not know if maybe everyone does their stuff a little differently, but the chicken we got here was pretty disappointing. It almost felt like chewing into a chicken meat ball. I bit to it and each piece had some air space in the middle. Almost like the ball was formed and not a whole piece of chicken. The sauce was very uneven, some pieces didnt even have the sauce on it. Overall I will not be going here anymore. With how expensive everything is lately, my meal was not worth it for the price unfortunately. read more

Bonchon Pleasanton - Looks like a nugget - Chicken Wings Near Me - Pleasanton, California

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We came here after visiting family and they were packed! It was after 8pm and a lot of tables were taken. Thankfully we were seated right away. Our server was great so this rating doesn't reflect his customer service. It was the switching of service where this other female server came, at least 3 different people came to our table. The female server was cleaning the table next to us. She appeared to already be in a grumpy mood, no smile when she greeted customers and sat them, just going about hurriedly with tasks. She dropped the cups of drinks onto the floor hitting our feet. My husband's side and shoes were soaked; thankfully it was just water. She chuckled and apologized, it looked as though she was just trying to get through the night and we understand the busyness of the establishment. But overall, the service and ambiance didn't hit standards. So I give this visit a 3.5 rating for the quality of the food. I hope they can improve on increasing customer service when things are busy and stressful. read more

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Came here for lunch and ordered the Pork Belly Bao Buns. It comes in a set of three baos. The bao buns were pretty good with the pork belly, cucumbers, spicy mayo, coleslaw, and the katsu sauce. The pork belly wasn't dry at all. read more

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I unfortunately did not have a good experience eating here, which is a shame because the food was decent. I went to a Bonchon location in Socal only a few weeks ago and had an amazing experience with good food that I thought I would try out this spot. The food was not as good as the first time I tried it, with some of the wings being barely coated with any sauce (what it's known for). But the food is not the reason for a one star (I would say it's about three stars); I had an absolutely uncomfortable experience towards the end where my friend I was eating with (who paid) was berated by what seems to be the owner of this location (was an elderly lady-not even a person who we interacted with!). We were given the check and paid, but this must have not satisfied the lady because she confronted us in front of everyone and watched as the person who paid signed the receipt. You would think we tried to walk out without paying the way we were treated! To take the check to see if they were tipped before we were even done eating, to then being confronted and then being watched as we are signing the receipt, to then being questioned with our choice to leave a tip. Completely unprofessional and left a bad taste in my mouth. Ruined the entire experience and made me regret even choosing to come here. I will not be back. Bonchon needs to create uniformity across franchises because this was absolutely uncalled for. The other location we visited was a pleasant fast food experience and I think this location is unaware of what they are-which is a glorified Wingstop. Would not recommend Adding a picture of the chicken strips we were given versus the ones they advertise. It about sums up the dining experience read more

Bonchon Pleasanton - chicken strip - Chicken Wings Near Me - Pleasanton, California

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Classic yummy korean chicken! Love the soy garlic and we got some parmesan fries on the side! Service was quick for us and staff was super friendly :) Honestly very reasonable price for what you get as well read more

Bonchon Pleasanton - spread - Chicken Wings Near Me - Pleasanton, California

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Update : Unfortunately I got food poisoning after this last time so I won't be returning again

Bulgogi is a food that I just get random cravings for. I was in the area because I had a go-to place nearby that closed down, so I took a little browse on our trusty Yelp app and found Bonchon across the parking lot. I got the bulgogi that comes with white rice ($22), and my husband got the fried rice with bulgogi ($18). Bummed I didn't get the japchae with bulgogi, but definitely a reason I need to return. The food had great flavors, and the texture of the beef was soft. The only downside I would say is the amount of food for the price is a little ehh. I understand beef tends to run higher in price, but when I go out to eat I get a little sad if I get a small portion of good food. read more

Bonchon Pleasanton - Fried rice with bulgogi - Chicken Wings Near Me - Pleasanton, California

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Went here and only ordered one serving of medium wings to go and the server said that it would only be a 15 minute wait. Me and friend proceeded to wait for an additional 30 minutes. We watched as parties who got here after us recieve their check and left the restaurant. I have never had to wait this long for to go food before and the restaurant wasn't even busy, only having to serve a few parties during dinnertime. Not sure if they were just understaffed but I don't think you can excuse a near HOUR wait for one order of wings. Really hope they do better. *Update: The workers said that there was something wrong with the system and our order got in late. I understand that it was an unfortunate malfunction on their end but there were many ways for them to still get our order out quicker (like idk ASKING why we were sitting in front of their register for over an hour??) read more

Bonchon aka Korean chicken wings are everywhere now. Went to this location because we're really hungry and were expecting quick service. We got seated pretty quick but service was very slow. Wings and fries were consistently good. I think this is the smallest bonchon I've been to and it's pretty clean read more

Ok, I usually go to the Stockton location but this time, I was in town so I had curiosity to try the Pleasanton location. I have to say I've been missing out. These drumsticks are freaking HUGE! like almost the size of a turkey leg (I'm exaggerating) but compared to the Stockton location, the drumsticks looks like a deflated chicken wing thing. The flavor to their chicken was super good. I really enjoyed the crispy texture. The fries are also really good. Service- not bad. The waitress was nice. I wished they came a little more often for water refills but they seemed short staffed, so understandable. read more

These people are super friendly and get our order ready within 15 minutes every time we come. They suggested to try the spicy flavor and split our drumstick order in half with the soy garlic flavor. The drumsticks are always yummy and freshly prepared. read more

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The service is not the best. Although they did apologize for the wait they are super under staffed. Long time to order and pay. The wings were good some were overly crispy like they had been sitting and maybe refried. The boa buns were ok. Meat was good but it has so much slaw that it over powered it and it was all I could taste. The ratio was off with not enough protein. It was a little busy when we went there but plenty of open tables. read more

The most delicious Korean fried chicken burger with Yangnyeom sauce! This is our all time favorite here along with their Bulgogi Bibimbap. The BEST! Portion sizes are not huge. Staff is always courteous and attentive. Ambience is chill and relaxed. Definitely coming back here for more!! read more

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Haven't had bonchon in a while and decided to come by yesterday for lunch. The wings were tasty and crunchy, just like how I remembered! The yangyum was super flavorful! Sweet and has a kick to it. The soy garlic is a staple and was delicious! I find that the wings have more flavor but the drums are crunchier and have more meat to it. I like the chewiness of the rice cakes in the tteokbokki, paired with the ooey gooey cheese when you pull it. Overall I would come back for the soy garlic/yangyum wings again whenever I'm craving korean fried chicken again. read more

Bonchon Pleasanton - Tteokbokki - Chicken Wings Near Me - Pleasanton, California

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We were very hungry after the outlets and decided to check out this place next door, Bonchon. On first looks I wasn't very keen. This place feels and looks very clinical, low quality chain fast food like. The staff were all over the place and off the bat happen to forget one of our waters. They didn't even bring us waters when we sat and we had to request it along with the menus? Also felt like they were short staffed. When ordering, as a pescetarian I looked at the menu and there was basically nothing without meat. For those of dietary restrictions, there are no options. After scouring the menu a few times, finally settled upon the shrimp fried rice. It came as a very small portion, probably the size of my hand, for a whopping $17!? It was greasy and over seasoned. Barely any shrimp, don't how how they can even advertise it as a shrimp fried rice when I can count the number of shrimp on my hand. Bunches of rice clumped together and some undercooked. We will not be coming back, and will tell others not to either. UPDATE: Had a very upset stomach that night. read more

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Bonchon for dinner and we got the sampler that was a good appetizer to share-- generous amount of bulgogi fries and soy garlic wings were the favorite of all the flavored wings. Bulgogi bimbimbap was good but not outstanding. I preferred the bulgogi fries. The half order of wings were perfectly coated and had a crunch. Although, the dry rub seasoning was not noticeable. Next time I will order all soy garlic. Plenty of seating indoors and no outdoor seating. Service was great. read more

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Definitely one of my favorite places to go to when I'm craving some good fried chicken! read more

Bonchon Pleasanton - Soju - Chicken Wings Near Me - Pleasanton, California

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This Korean fried chicken is so good with the spicy sauce! Never been here before, but I'll definitely be back. The owner came over to me and made sure I was happy. The food was tasty, the owner's attention Was great and the ambiance was clean and appeasing. Great stuff Bonchon!! Keep it up. read more

Bonchon Pleasanton - Medium mixed fried chicken. This is so good! - Chicken Wings Near Me - Pleasanton, California

Usually order take out here and eat the wings at home- they are pretty quick about it but pick up I feel like could be a bit more seamless (takes a while for them to be free and help you as they're usually understaffed) read more

I am never coming into this restaurant ever again. Their service is bad and then when you don't tip what they want you to tip (it was mostly due to their terrible service) someone has the audacity to come and belittle you. I believe it was someone in charge because the nerve. Excuse sir, the waiter never came even refill my water or even check up on me. If waiters "live on tips" like you mentioned, maybe you should pay them a livable wage. Just avoid them because clearly they don't pay their servers well and their managements sucks. read more

I'd give four and a half stars, but so many haters posting bad review that I'm rounding up to five. You're not going to find better fried chicken or Korean food from a franchise restaurant anywhere. read more

We recently visited Bonchon while in the area. Although the food was decent, the service left much to be desired and left a bad taste in our mouths. We had two groups ordering, total of about 6 of us and in total we spent about $100. It was such a nice day that we decided to order To Go as the server taking our order said there was seating available outside by 85 Degrees. While waiting for our food I went outside to check out the space she told us about. It was not seating with tables and chairs, basically patio sofas and low coffee table. With that said, we decided to eat in the restaurant. While waiting for our food our other group had gotten their food and were seated at a table where we all were all seated waiting for our food. They decided to eat indoors with us as well. As they were eating one of the servers told them they couldn't eat inside because we ordered our food to go. I thought I misunderstood so I let her know the seating outdoors did not have chairs and tables. She continued to repeat herself saying because we ordered To Go we had to eat elsewhere. It wasn't like they were packed, and had no tables available and they didn't have people in line waiting to order, it was 2:30pm, well past the lunch hour. I said we would like to change our order for dine in. She said we couldn't do that and again said we had to take our food and eat elsewhere. At his point, I'm super confused and explain to her between our two groups we spent over $100 and wanted to eat indoors. Again, she said we had to eat elsewhere because we ordered "To Go". WTH?! If she gave me a good reason on why we had to eat elsewhere, it wasn't communicated. I'm not sure what I was missing, but was so annoyed that we waited for our food, which took another 10 minutes. In that time our other group had already opened their bags and started eating, but when we got our "To Go" bag we all left. Even more frustrating, is the fact that we had already tipped them for our To Go order. While I don't mind giving this food chain another chance, it definitely won't be at this location. TERRIBLE CUSTOMER SERVICE! read more

Bonchon Pleasanton - #EATHAPPINESS? I don't think so... - Chicken Wings Near Me - Pleasanton, California

i always come back to this spot! the chicken is very crispy and juicy, and well coated with flavored sauce :) i always get the yangnyeom and it's the perfect amount of spice and sweetness! service is always great and friendly whenever i go! read more

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Been here several times and I've always been pleased with their chicken here. But today I ordered the boneless and for $35, it looks like 10 bucks worth of chicken nuggets from McDonald's. I guess that's a tough lesson to learn for me. The boneless is absolute garbage and waste of money. Still in shock really. How do I feel my family now?!? The medium size with bones on these are absolutely delicious and worth the money. Another thing too they give so little radish. Next time. Warn your customers about the boneless option. read more

We love the food at Bonchon's and we always try to get there early b/c they get busy later in the afternoon & evening . They will seat you & then take your order . The servers here are nice & efficient. The restaurant is kind of small 16 tables & a bar top but I rarely see anyone ever sit there. We've brought our friends here & they love it as much as we do . We usually order the KFC soy garlic & Korean spicy bbq , bulgogi & Japchae & bulgogi fries , Soju & Terra , the Korean donuts are all made fresh . We've tried most of their menu & you won't go wrong with anything you order it's delicious . They have a young team of servers & always the 2 women who are there the majority of the time . Try not to go at lunch time , every time we've gone at that time it's packed & week days probably the best time. We did visit the one in Colorado Springs & definitely not as good as the one here in California. They do have the BEST Korean fried chicken for sure ! read more

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Food was bland no flavor and the fried rice I got was so hard , I'm usually a big bonchon supported but passed couple times I've gone it's been down hill read more

Considering ordering Bonchon takeout? I ordered takeout through DoorDash on a Sunday evening. Our order was ready when we arrived. The food itself was decent. We ordered the Bulgogi Fries, Bao Buns, Half and Half Chicken (soy garlic and Korean bbq). Bulgogi Fries: Meh - Visually amazing but the flavor was slightly underwhelming. This dish does not hold its heat well so if you're planning to take bonchon togo, I would suggest a different dish. Bao Buns: Meh - I got the pork belly meat option. These were also slightly underwhelming. There wasn't much sauce at all and the amount of meat in each bun was pretty small. KFC: Yum - I ordered the boneless half soy garlic and half Korean bbq chicken. This dish was amazing. Loved the flavor and retained its heat decently so you can take it togo. Coleslaw: Meh - I got this as a side for the chicken. It's nothing special. Just your average, not super saucy, coleslaw. read more

Bonchon Pleasanton - Bao Buns, Bulgogi Fries, Korean Fried Chicken, Coleslaw - Chicken Wings Near Me - Pleasanton, California

4.3.25 Can you spot the mini drumstick. (Ordered: 5 piece drums plain to go). They were actually slightly late as well getting my order out. I had to go back. Not a big deal if you aren't hungry.. but shame on me! I assumed all the pieces would be for an adult. Vons in Livermore can be like this too. Over there they usually give away the small drums as thanks for posting review.But I have received a mini drumstick as well over there in my paid order. read more

Bonchon Pleasanton - 4.3.25 Can you spot the mini drumstick. - Chicken Wings Near Me - Pleasanton, California

I can't believe this establishment came up to me while I was eating. And tellling me how I should tip. We ordered at the counter and my food arrived 30 minutes later. But demanding how much you tip is excessive! Fix your service first! read more

If you love fried chicken, this place is your jam! I found this place by accident and its pretty good! I like the Korean fusion twist and if you ask for spicy it actually lives up to the name. I ordered the boneless with half and half Spicy and soy garlic (delicious) with a side of rice and kimchi. I also got an order of Korean tacos just to ensure that I could try as much as possible. That was pretty good as well. It was mid day so I really didn't get the chance to indulge but one of the things I liked about this place is that although it's a Korean fusion place it offered Korean Beer and Soju. read more

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I dont get the negative reviews on this place we really enjoyed our time there .First we were welcomed with smiles and the women who was helping us was the sweetest and super attentive to us . So nice with my kids . The place was really clean which was my first impression walking in and the food was really good we had the seasoned fries and were delicious and my son ordered the strips , they were so crispy so far weve tried all the flavors and every single one have been great . read more

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The Food is amazing and the service is great! I always look forward to eating here! They also have the best fried chicken wings I've ever had. read more

I haven't been to Bonchon in awhile so I figured let's go there for dinner. It wasn't packed at all on a weekday evening. It's located in the Stoneridge plaza across from the outlets. There are various restaurants (mostly Asian) and lots to choose from! Anyway, we were ready for some Korean fried chicken. Seated right away waiter came by with menus. Decided to try the fried rice plain (didn't add any meat to it) it was quite pleasant with lots of flavor. Size was kind of small but that's okay. Also ordered a 10 piece wings soy garlic. I thought it was too saucy but other than that, it was good. I noticed other tables were ordering the bao buns and tacos. Might have to try that next time. I feel like I always get the chicken wings but I definitely want to branch out to their other items. Nicely lit dining room with Kpop playing and the service was excellent. Will definitely be back again to try other menu items. read more

My favorite Korean fried chicken restaurant! The wings and drumsticks are always perfectly crunchy. My favorite is their classic - the soy garlic. It packs a good flavor and makes me want to come back for more. The tteokbokki here is solid and they give two crispy potstickers and mozzarella with it too. The service here was alright. They don't provide exceptional service but they get you what you need without being rude. The restaurant's also in a big plaza so you can walk around after having a big, delicious meal at Bonchon! read more

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The chicken here always hits good. We love the classic crunch. Also you have to try the omurice. Whether its dining in or take out, our food has always been perfect. The staff is friendly and always greets us with a smile even when bringing our food for take out or dine in. It does get a little packed especially during weekend nights. But its the best wings in town. read more

So when my husband says he wants a good meal - he says he wants Bonchon. We like the soy garlic. It holds the delicious crunch while also holding onto the flavorful sauce. We liked the tiny portion of coleslaw it came with. We also ordered the kimchi fried rice with pork belly. It went deliciously together with the chicken. Also enjoyed the tebokki. Will definitely come back again for take out. read more

Stopped by as we were passing through on a road trip but it was so disappointing. I've had bon chon at other locations in the bay and this one is so lacking. The wings are DRY. And when we asked for sauce they said we had to ask for extra sauce? There was none to begin with. Wouldn't recommend. Staff was nice though. read more

My family and I came across this restaurant after a long day at CarMax which was across the street. After a tiring day we sat down just to rest for less than 5minutes while one of us was ordering food. We placed our order TO GO and was NOT planning on eating at the restaurant because we wanted to hit the road and head home. The lady behind the counter was very rude and automatically insisted we tipped and add 18% gratuity for sitting down! We didn't even sat down for 5min waiting for our order to leave AND she wanted us TO TIP HER a whomping 18%! You have got to be kidding me! And when we got our order (that was bagged) because I said "To Go", we left the restaurant. But the audacity to ask for a 18% tip for us to sit down for less than 5min made us very angry and will never come back to this establishment! read more

The people and service were nice, store was clean and food came out fast, but there is a glaring difference from the other Bonchons I've been to. This is why I could only give 2 stars. The food was subpar compared to the others I visited; nothing like what I had expected. From the sauce to the rice and ingredients, it wasn't as good as the others I've been to. I love rice, tofu etc so got the tofu bibimbap. The moment I looked at it, I was internally frowning. The tofu did not look, taste or feel like it was fried- it looked like store-bought premade stuff and nothing like what I got from the other stores. Same with the eggs etc. If I wanted a store bought version, I could easily go buy these items and assemble them myself. Really disappointed with this Bonchon- it was like its soul was sucked out. read more