Basically I just got off and the sign CLEARLY says the drive-thru close at 11 pm it is 9:53 pm And this young lady - even tho my friend already experienced a nasty service from her. I won't speak on- But my personal experience was ridiculous, the disrespect from the MOD (SUPPOSEDLY ON DUTY) not giving and apology for the food that they so poorly put together and the employees. Acting like they don't know how to fix the problem but stare. It wasn't what been said, it's what was done. I asked for a sausage egg and cheese on a bun and season fries Fries - COLD / HARD EGG - OLD - if anything you shouldn't sell it if it's not fresh or even look like it went bad (IDIOTS) Sausage- Dry Now I ask for them to remake it and the short young lady with braids in a bun tells us that they will make it fresh. No problem, right.. but she comes back and says the grill will take a while so pull up (Now, with my friend already experience the pull up and don't bring the meal incident already. So she not going for it. ) I did ask for my refund because I refuse to either be sick or out my money for lack of work ethic. NOTHING WAS HOT THE MEAL WAS COLD PERIOD MY HOMEGIRL LEFT IT IN THE DRIVEWAY IF YOU LIKE TO SEE IT!! Honestly if you don't want to work then find another job.. there's plenty of able people that would love to take your job. I'll send some help ;) And change your hours since yal not open at 11 FALSE ADVERTISING.. FIX IT! read more

Stopped in at 8pm Sat night. Decided to just do the drive through. Was behind a car that was there 4 or so minutes. I waited another 3 at the speaker, nothing. I pulled around thinking it must be broken only to find a car, not the car that was in front of me (he must have left too), but a car that I guess the girl in the window knew cause they went on and on. NO acknowledgement of me whatsoever. I just pulled around and left FURIOUSLY. read more

Me and my father went here today and I love the food, duh. This visit was really nice and the food is great but what made it better was the employee/employees, this may be only this one guy but he complimented me! He said he liked my Nirvana shirt and that meant a lot to me!! thank you! read more

Bojangles - Good food:D - Fast Food Near Me - Charlotte, North Carolina

I was going to eat here, but the dining room was closed. I will be very hesitant to try to eat here again.

Never come to this location before 7am! Very terrible service and the food is absolutely disgusting! Not a fresh taste like the food has been left over night to serve the next day. Very poor service my husband and I have gone on several occasions but the last visit was the last straw. Ordered a plain biscuit with jelly. The lady gave us mayo instead and not a medium fry like we ordered biscuit was nasty. The fries were not fresh which they never are and taste like rubbery cardboard. Took the food back and they gave us the same food even tho we asked for fresh the first time we ordered. Never going back! read more

Staff very unprofessional and just outright rude dining room is not open and got order wrong

Waited almost 15mins for food. Seems like there are nothing but KIDS with no supervision. NO food was prepared and they tried to give us old food. Kids too busy gossiping and crying about drama in their homes and making food for their friends rather tend customers their food on time. You guys can finish cursing and gossiping later! Seems like everywhere in charlotte I go to for fast food they have the WORST customer service. Giving out food to your friends right in front of customers is not good. I couldve SPAZZED but i stayed calm. AND CLEAN THAT DAMN STORE!!! FLOOR AND SHIT IS FILTHY! read more

Location: 3852 Washington Rd Martinez. GA 30907.... Terrible service if you order a sandwich to go. Waited 10min. I ordered a grilled chicken supreme-lettuce, tomato, bacon, mayo and grilled chicken breast on a bun. The tomato was yellow and hard in the middle-should have been tossed not served. The pc of lettuce was so wilted, the chicken was burnt around edges and rubbery. I also sent these pics to their headquarters read more

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Every time I come here which I don't often. But when I do you guys ALWAYS! Mess up my order. The fact that I repeat it back twice and you still don't get it right is mind boggling. Today 5/9/2020 (3:00pm) I order the 3 wing dinner 2 sides pintos and dirty rice with medium fry. You mixed my pinots and dirty rice together. Why? I never have gotten that before. My fries were beyond salty I couldn't even eat them. The manager which I'm amusing was the white man working had a terrible attitude not to me but to his employees. Which wasn't called for I didn't appreciate that. Yelling at the young man in the window. Someone needs to be talked to. I'll no longer will eat here don't care that it's 4 mins away from my house. It's not worth the annoyance anymore. read more

we ordered a bacon egg and cheese biscuit and a country ham biscuit. Both were fresh and delicious! Service was exceptionally fast through the drive through, but the staff was very friendly. We have had some spotty food freshness issues with the Salisbury NC location, but the last few visits have been constantly good. read more

Bojangles 4621 New Bern Avenue Raleigh NC, 11:15 A.M. Sausage Egg and Cheese bisquit....Egg burned and greasy. Tea tasted sour. Chicken Supremes were hard, crunchy and old tasting. Received Fries instead of rice. Threw it all away. Never going back. Never ate here before and wont again. read more

Wouldn't even give it one star. The most unorganized established we've ever been to. We waited nearly an hour for our FAST food, and even then, only part of our order was ready. Employees walked around like zombies...manager was there and did nothing to assist. Just THE WORST. read more

I recently visited the Dallas location. They are usually very god BUT this visit was different. I ordered home style chicken. They said they didn't have them anymore. I then ordered Bo Rounds. They said they were out. I settled for a biscuit and fries (which is NOT what I wanted) and added a cinnamon biscuit. I got home and realized they gave me BoBerry Biscuit. None of this was what I wanted. I just ended up going somewhere else. Terrible service. Not sure where management was because I don't feel like this would have happened with a good manager present. Terribly disappointment! read more

Always slow. Gets orders wrong a lot. Most of the staff is unprofessional. Never gives the right sause.

When I first moved to Charlotte a few years ago, it was the giggle-inducing name that drew me in: Bojangles--- its just kinda funny in the cute sense :) Anyway, on my maiden voyage to Bojangles, I wanted to keep it simple so I can sample the smaller items. One bite of the fluffy pillow from heaven--also known as buttermilk biscuit, and I nearly went into nirvana! It was so simple, yet made my taste buds forget Im in public. I knew I was in love. I also had the small order of Bo rounds, and because Im a sucker for hash browns, I fell in love all over again. I greedily ordered another one, just before my last bite ended. They season it with some sort of fairy dust and it makes all the difference. Im also in love with their egg and cheese biscuit. So greasy and so yummy. Its days like this that I wish I had my own personal bojangles in my basement, and my food order would come through those bank suction thing-ies :D read more

Bojangles at Landover Road, Greensboro NC. Horrible store, the clean is missing, the customer attention is creo, they lose the ticket order and I had to wait 20 minutes for my order. That was today Monday January 24th 2022. I don't recommend! read more

Every time I eat at Bo's, I remember Robert Murphy doing their ads on BIG WAYS radio circa 1979. He was the funniest morning DJ ever to work in Charlotte, a legend, really. We lost him to Chicago, but that's another story. His straight man of 1000 voices sidekick, Larry Sprinkle, is still doing weather at WCNC TV. Anyway, Murphy MADE Bojangles a success here. You couldn't hear his Bojangles spots without wanting their coffee and their buttermilk biscuits, their dirty rice and their cajun-spiced fried chicken. One mention, and I'd be heading that way... drooling on my tie. Bojangles is our local phenomenon, started in a little restaurant in South Charlotte. If you're a visitor, this is our contribution to fast-food-chain America. Try it; it's a guilty pleasure. It's not good for your cholesterol level or your waistline, but it tastes like pure comfort. Most locations are great. Don't miss the buttermilk biscuits! I know Northerners and Westerners who have to pig out at Bo's or they don't think they came to Charlotte. read more

Why oh why are there no Bojangles at home in Philadelphia? Probably because they know I'd be 400 pounds if there was... My very first visit down to Charlotte right after my mom moved down, she told me she discovered this place that's "fast food like McDonalds but has breakfast all day long." She knows how to get my attention. Breakfast? All day long? I was sold. We went over and I ordered a breakfast sandwich. We sat down in the restaurant to eat and the smell that hit my nose as I unwrapped my sandwich was making my mouth water like crazy. My first bite was pure bliss. Salty, buttery, soft biscuit filled with freshly cooked eggs, smokey bacon, and cheese; I was instantly in love. A few visits later, I was introduced to their hash browns and that also was love at first bite. Since then, I've eaten at Bojangles probably two dozen times. It's the only thing I want for breakfast when I'm in Charlotte and I don't think I'll ever get sick of it. read more

The concept of a drive through oven chicken for breakfast establishment was almost a complete culture shock for me. Who puts chicken tenders in the oven and roasts them up for breakfast? It's Bojangles, we do! It wasn't breakfast it was freakfest. Food was good, but a little bit out of the ordinary. The vats of sweetened and unsweetened ice teas were sort of ordinary vs. other drinks I have had but at least it was fresh and not foul. They appear to not believe in ketch-up here YET. But boy do they love their cherry pop. I mean soda, but they refer to it as their pop. Cherry pop that tastes like toothpaste. Yea! Next time I'll just be having water. And maybe invest in my own ketch-up. Mad props for the FREE WIFI. my QWERTY now has more than a little bit of complimentary chicken grease on it. Probably was a good thing they didn't have ketch-up, or else my laptop would be having it. read more

Like everything in University- untrained staff, inaccurate orders probably 60% of the time. General lack of service - just a drive through spitting out what was once a great product. Only place around to get that Bo time fix though read more

I will start off by saying, I am not a huge fried chicken fan, but myyyyy goodness! If I eat here enough I may be converted! (...and very plump) This was the best fried chicken with a little bit of spiciness and delicious bicsuits! MMmmmmmm I feel like I would ruin it by saying more: so please, just got eat some delicious fried chicken here. It is fresh, delicious, and the perfect amount of crisp and spice! read more

Worst place I have ever ate. My thumb was almost as big as my chicken leg and the thigh wasn't much bigger than the leg. Ridiculous for what they charge. read more

If you like good service and seasoned fries go elsewhere, they can't season fries for sh*t here then try to charge you extra for it 0 stars.

I was hesitant to go based on reviews, but my friend and I decided to give this Bojangles a chance. The person who took our drive-thru order on this Sunday afternoon, Shaniya, was quite pleasant. At checkout, I found they were making a substitution I didn't want and I had to remind the checkout person to deduct that item, but it was done efficiently and with politeness. Our food was good-- biscuit, steak biscuit, pinto beans, and coleslaw. Nothing distinctive but properly cooked and tasty. For fast food, it was quite a good experience based on what I've seen in my my 3.5 months in Charlotte. read more

Bojangles reminds me so much of my childhood and the South. I lived in Charlotte for about 7 years as a kid and looovveed Bojangles! It's the best fast food joint besides In and Out, however, I think that if there was a Bojangles in Cali, I'd be alllllllllll over it. What I remember the most about it are the fries. They had a delicious seasoning on it as well as their chicken. I love spicy, cajun style southern cooking and this hits the spot. I'm not sure if this the location we used to go to, but I had to review one in Charlotte. I miss Bojangles! read more

waited online for 5min to receive my order from a very disrespectful order guy by the name of Dre. As he called me the N*** word and said he didn't give a F** because nothing was going to be done. I wouldn't recommend this restaurant read more

If I could give this place 0 stars I would! I understand this is a fast food restaurant so I wasn't expecting much, but the customer service here is not even fast food quality! I came here around 6pm, went to order my food and they seem to had a attitude ( guessing they been working all day). Ordered 3 wings dinner and the two people working in the front said "think we don't have any wings." She then looks at me with this face like you heard that, so I just left. When a restaurant that sells chicken runs of out chicken, that just sad. Then that service! read more

Bojangles is the South-East's most celebrated fast-food joint, and it was only when I tried the legendary sweet tea (it is especially known for it!), and their dirty rice, that I knew what they were all talking about and nearly considered moving to Charlotte. Well, not really, but it definitely was a welcome change to the conventional fast food options such as McDonald's, KFC, Jack in the Crack, etc. As I mentioned, the sweet tea is famous at Bojangles, though it was so saturated in saccharine that my teeth started tingling by the eighth sip. Nevertheless, I couldn't stop sucking down the whole 12-ounce cup until it was completely drained. I didn't eat much here since it was just a quick stop before going to Paramount's Carrawinds, but I had one chicken 'n biscuit and a small side of dirty rice. The chicken was yummy and the biscuit was incredibly buttery but good. The dirty rice, however, was my favorite out of my items...rice with veggies, special spices, and sausage. yum. I could have ordered a large of that alone and have been satisfied. Bojangles has several locations all around the Carolinas, so make sure to hit it up if you're ever in the area. read more

This bojangles is horrible. The person in the drive thru had a terrible attitude! On top of that they ran out of food hour before they closed. How you run out of chicken? They had no wings, no dirty rice... i won't be back read more

Your chicken breast sandwich has hardly any chicken in it it's mostly crust theirs no wonder their is such long lines at Chick-fil-A... and it's worth the wait at least you get what you pay for ..and that's chicken... read more

I pray none of you visit this Bojangles unless you don't mind disrespect. I recently visited this Bojangles and gave the young lady working my order and as I was about to continue my order she cut me off and gave me a price. I kindly asked her to add something onto my order, but she got an attitude and *specifically* told me to hold on. As I waited she yelled, "bruh pull up wtf?!" I immediately left out of confusion and aggravation and told myself I wouldn't eat here anymore because I refuse to be disrespected and I've had my order messed up numerous times here...this place needs a serious customer service overhaul and it really sucks that I can't relate to any of the positive reviews on here...lucky them I guess. read more

It seems all Bo drive thru's are SUPER slow but this might be the slowest ever. I know there is this thing in the south where life moves a little slower but I'm sure this is not what they mean. Maybe this is what they mean by "Bo time!?" I've never quite seen anything like this and I'm not sure why myself and the other cars remain waiting in this line for 30 minutes but I better get some hot damn biscuits or I'm gonna be super pissed. Also, the only reason I'm even here is because it's Sunday and Chick-fil-a is closed today! read more

I came here in the midst of the hurricane Florence. Workers were friendly and showed compassion. I came here for breakfast, but all I really wanted was some of those famous fries. The young lady said no problem, we'll make some for you. Wow! Customer service with a smile? Thank you! Not only were the fries hot and delicious, they had not overly "salted" them. It was sheer perfection! I wish I could remember her name? The ticket has the name Brian on it. However she was so nice in a time of desperation. I would like to thank her for her kindness. And... Those famous Fries!!! read more

Bojangles on bessemer Avenue has got to be the worst ...went in ordered 2 senior cups of coffee and a bacon egg and cheese biscuit and fries..got charged for the biscuit..coffee..tea and no fries..I didnt order the tea...went to pay for the fries and the girl took my money up to the register and then came back with my money...and no fries..the manager came up and gave me the fries which I didnt want then..I know it costs more to go somewhere and let someone wait on you but it's well worth it...instead of someone getting the order wrong..plus jumping up and down to get condiments...wont go back...especially to the one on bessemer ave... read more

Horrible. Rockingham is the worst. Chicken was raw. Should be illegal. Rice had no seasoning.

Bojangles regular cajun chicken sandwich was delicious..I don't know why they had to go and mess something up that was perfect..if I wanted a Popeyes chicken sandwich I would go there..but I want a bojangles chicken sandwich..but everybody is in this chicken sandwich war..and now its like everyone has the same chicken sandwich..there's no different types to choose from..bojangles needs to stop changing things that have been perfect for so many years...BRING BACK MY REGULAR CAJUN CHICKEN SANDWICH read more

Kinda spotty with the service, but food comes out alright if you're not waiting to long for it.

This location is generally fast and accurate. Even when this location is busy, and it often is, they do a good job. Today was not an exception. I had the breakfast egg platter with grit and a meat. It also comes with a biscuit. It was fresh and good just the way fast food should be. read more

Just waited In line for 10 mins and after I ordered was told they are out of chicken for the night. Bojangles our of chicken or don't want to make it? Waste of time read more

Worst experience ever with any other Bojangles. Visited 2 times in 3 days, no mash potatoes! Ordered a 12 piece meal and a half gallon of tea, and when I got home and opened the box there was pink lemonade with an ice tea sticker. I called to complain, and nothing was done to resolve my complaint, other than saying the next time I come, there will be mash potatoes. I don't think there will be a next time. Paid over $32 there and I could have gone to an appreciative resteraunt. read more