I mean very mid tier food and I didn't appreciate hair with my meal. Not to mention the biscuit being dry as all get out and the chicken being overcooked. read more

Bojangles - Bundle of fried hair in my fries - Fast Food Near Me - Charlotte, North Carolina

I am absolutely appalled at the lack of service at this Bojangles location. I was in Charlotte for work and unaware that this location charges for extra sauce and extra seasoning (which is not a problem , but my local Bojangles doesn't charge so I wasn't aware this is something they do) , when I ask for them the employee gives me the worst attitude and a horrible look. I paid for the sauce & seasoning you don't have to look at me like I slashed your tires !! The parking lot was also beyond dirty with trash strewn about. Just go to another location unless you enjoy being treated like absolute garbage. read more

I only got a cup of ice but this location needs a true remodel but at a minimum a serious deep clean. Across from the train. read more

I have been coming here over the years and it's a solid bojangles. This one is the most convenient location which is nice. The food is typically really good. Customer service is solid and I love the seasoned fries and biscuits. Pro tip: try and steak and egg biscuit with grape jelly. read more

DO NOT COME TO THIS BOJANGLES!!!!!! I waited in line for 45 minutes! I paid for my food and have been waiting for another 30 minutes with NO FOOD!!! I am beyond frustrated! DO NOT COME HERE!!!! read more

Bojangles - Side Door - Fast Food Near Me - Charlotte, North Carolina

Okay so not impressed when I pulled up because of the trash n the grounds. But my mom really wanted bojangles and this was the second one we came to because the last one did not have any chicken. Customer service was good. They had everything we requested except when we got ready to pay there was no dirty rice. Staff were talking and laughing with one another so loudly we could hear in our car. Food was good though. Mom was happy with her chicken and the Cajun pinto beans that came with her meal. 3 stars. Trash on the grounds doesn't exactly make one feel good about the food they're going to eat. read more

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It's 2:30 pm and yall serving food that's not even warm. Green beans extra salty, biscuits cold, asking if we want extra sauce and u didn't even include ANY sauce, ordered thigh and leg and got breast and leg. Is the manager not managing???? Wasted money and too far to go back. At a minimum put the orders in bags and include napkins. read more

First and foremost, the artificial intelligence that these people are using is horrible. Not only did it take a job from a human, but it 100% of the time gets my drink order wrong. Between the artificial intelligence push and self check out I'm about to just stop going anywhere and spending my money. These companies obviously don't give a crap about their customers or their employees as these systems and such have done nothing but hurt the industry. read more

I went thru the drive thru and order chicken legs and side of gravy. Y'all there was literally a LONG black piece of hair fried into the chicken! I am sick to my stomach!!! I'm definitely calling corporate abt this! Ugh so gross!!! Stay away from here!! read more

Bojangles - Long string of hair fried onto the chicken leg!! - Fast Food Near Me - Charlotte, North Carolina

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Whenever I'm in town, I always go to Bojangles' for a fixing because it's some of the best fried chicken I've had. I learned the hard way that I need to come to NC for it to be right. I love their fries, their chicken and their biscuits. The biscuit here was really crispy on the outside, soft, tender and moist on the inside. It was also flaky and falling apart in your mouth, literally the best biscuit -- this is on the level of a Red Lobster cheddar bay biscuit (if you know you know). I didn't like that they didn't have any chicken breast at 2:50pm. It's not lunch rush, but still and she said it'd take 20 minutes to make. I decided to pass on that. I ended up getting a 2 piece ( a wing and a thigh), and it came with two sides. I probably should've asked for double fries but decided to do 1 green beans and 1 fry. The green beans just weren't good, tasted and smelled weird. The chicken is good but I've had better at a different location. The fries were seasoned well. I'd come back if I'm in the area, and I do recommend this place to anyone in the area looking for Bo's. They have a drive through and free parking on premise, and their dining room is open too. read more

Bojangles - 2 piece fixing - Fast Food Near Me - Charlotte, North Carolina

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Was always told to check out Bojangles, and finally had a chance for breakfast one morning. I ordered a sausage egg biscuit meal and asked to make my own iced coffee. Service was a bit slow, and the cashier seemed a bit frustrated with me wanting to make iced coffee that's not on the menu. The wrapper of my sandwich said chicken, but I just figured maybe it was the wrappers they use. I opened it, and sure enough, I got one of their many pre-made chicken biscuit sandwiches. I took it back, and the same cashier gave me a hard time to keep it and if I can give it to someone because they had to throw it away. I insisted I didn't have anyone to give it to and forced it back to get my sausage egg biscuit. The entire meal was really overly greasy, even for fast food. The coffee was not my favorite either. Overall, I tried it, but would rather have breakfast elsewhere. read more

Bojangles - Sausage egg biscuit - Fast Food Near Me - Charlotte, North Carolina

This residue has to have been there when they filled my cup. No wonder they have such a low rating. The cashier in the drive-up was rude. Bo-rounds kept me coming back for a sec butttttt i think I'm done now. Whatever this is in the cup, it is NOT the sweet tea I just finished drinking... disgusting!!!!!! read more

Bojangles - Fast Food Near Me - Charlotte, North Carolina

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I come to this Bojangles to eat and Doordash for 2 years now.. Nothing has changed. Employees are still rude and nonchalant. They put no urgency in making anybody order. Just take there time giggles and laughs in the back. This will be my last time servicing this place. read more

The man at the drive thru was so kind and when we had to wait for our bo berry biscuits, he gave us two free cookies!

Got the Supreme Family Meal. Once we arrived home we noticed we were short on tenders. I called the store to confirm how many were actually supposed to be there and let them know that we were shorted. The girl on the phone said her manager packed the meal and she counted. I let her know she should work on her counting. Wont be back. read more

this location exists in a quantum field where time moves immensely slow. this is like that part in interstellar where he accidentally misses his daughter's whole life because of the time dilation from the planet they visit. this bojangles is that planet. prepare to wait unreasonably long, and don't expect any help. read more

It is extremely rare that I eat fast food. I stopped at Bojangles and got the Chicken Supremes Snack. The biscuit was old, hard and burnt!! I can't believe they even attempted to serve that! And the chicken supremes were very small and had a weird texture to it. It all went straight in the trash!! I hope this isn't their new standards. If so, they need lots of improvements especially with the price they charged me for that mess!! read more

Waited in line for 30 mins, only for the cashier to double charge my card and play clueless when I requested a refund... The absolute worst customer service I've ever experienced in my life. Extremely nasty attitudes! read more

Awful. Waited over an hour for my food after going through the drive thru. Terrible attitude and service from the cashiers.

Checking into my hotel after 9pm. Good to see a Bojangles in front of my hotel. After check in made a quick trip over there for dinner to go. Food was hot and staff was polite. read more

Bojangles - Fast Food Near Me - Charlotte, North Carolina

First time trying the food and it was just okay. The chicken wasn't crispy, maybe not fresh. Had good flavor but just was not hitting the spot. Off my bucket list it goes! read more

Have avoided this location because of past issues. Reminded again why. Ordered 8 piece chicken box with 4 biscuits. Instead of 4 biscuits- replaced with 2 wings without asking me. Nowhere close to equal- but they don't care as long as the store benefits from it. Avoid this location! read more

I'll start by saying that I've lived Bojangles since moving to North Carolina to the point that I've left KFC behind. This evening, however, I may change my mind on that score. I ordered there 8 piece meal deal. The chicken pieces were as small as a Swanson's TV dinner. They had obviously say under a hot light for way too long. The coating had come off of a number of pieces. There was virtually no spicing - very bland. The Cajun beans were cold. The biscuits were doughy and obviously underdone. While they mashed potatoes were warm, the gravy was cold. This was the worst fried chicken meal I've ever had, and that's dating something. I could chalk it up to it being a Sunday evening, but that's no excuse. I'm not sure I'll ever patronize this particular Bojangles again. My advice? If you want good Bojangles, go to one in Asheville. Otherwise, try KFC. read more

very terrible, slow service. drive thru is the only thing open (why?) and the wait is terribly wrong. When you get to the window you still wait and get absolutely no positive service from the people working here. don't waste your time. read more

Burnt my biscuits and made my girlfriend very upset because she loved these biscuits and they were completely inedible because of how scorched they were. read more

They are no longer offering bone in chicken. It is just chicken tenders. Very disappointed in the business's decision. They have lost a customer. read more

Rudest service in some locations, even refused service over a bill having a small tear and no pieces missing. Called complaints line and never heard a thing back. Guess they don't want my business. read more

We love to eat at Bojangles but we're very disappointed lately that Supremes are never available anymore. It seems we go to our local branches here in Cleveland County and they're always out of Supremes. It's not localized too just one store in our community. I would love to see Bojangles try to work this out for everyone. Rating would be higher if you had the food we like that you still advertise on your menu... Would love to see a response as to how you are trying to fix this. read more

One of the sorriest Bojangles I have ever ate at. One year ago I would have told you it was the best one around but now the employees do not give a damn. Wait in line in the Drive-Thru for 20 to 30 minutes, they are now watering down their tea that it is a Light Beige in color. You have to beg for napkins and a straw and don't bother calling corporate because the district manager will not return a phone call to you. It's not because of covid-19 people just don't care anymore. I will take my business elsewhere. read more

I wish I could put zero stars on this horrible restaurant. The employees curse and roll their eyes in front of the customers because their lack of knowledge about the food available in the restaurant. I'm also glad I chose not to eat here due to their dirty unsanitary kitchen, drinks and tables. Visiting from out of state It makes sense that the employees would hide the mandatory sanitary rating for the restaurant. If you are new to the area like me and others please check out the Hilton plaza right across the street, it is MUCH much better in every way possible for the same price. read more

the food was awful and all messed up. so messed up that even when i ordered mashed potatoes and gravy i got mashed potatoes and green beens. they gave me five green beens and the bottom of the bag was so greasy the it broke. service was awful and the people there were rude messed up my whole chicken order not to mention they charge for sauces and forgot all of them there were no straws the bacon was burnt the biscuits were stale the chicken for my sandwich was dry and hard as a rock service was terrible do NOT recommend read more

They are absolutely terrible. Their attitudes are as if their daddy left them when they were a child. Like leave your attitude at the damn door! They ALWAYS forget straws and napkins and utensils. Every single time. I literally avoid this bojangles and am willing to drive further away to avoid their terrible asses. Good food, shitty employees. It's a shame. read more

So, this is a first place to go if you like fast food and you're from a different part of the country. Bojangles is one of the only franchises that is big in the Carolinas. For me, as a native Charlottean I have never heard of not having Bojangles to go to. I'm not a big fan of fried chicken and buttermilk biscuits (however, they are delicious) but I love it when I have the craving for it. If you come to Charlotte, this should be one of the places to go to when you land because it's something you can't get anywhere else except the south. It's soul food from the south easy to get and the availability is wide. However, there are a lot of other places to go eat for soul food as there are other restaurants famous for fried chicken. But for the sake of fast food, this is one of the places I would go to. Great hangover food. read more

What I crave when I come to NC! I'm from NY. We have lots of great stuff, bagels, dirty water dogs, pizza... but give me some fried chicken, mashed potatoes and biscuits! YUMMM read more

Bojangles - Fast Food Near Me - Charlotte, North Carolina

They were nice at the drive through ..everything was great...until I got to the window and saw 1 worker with her bangles and dangly bracelet.. but then...a male worker filled someone's order.....USING HIS HAND... no tissue...no glove...no tong...his HAND. So I'm done...one and done. Health Dept should make a surprise visit...for health's sake. read more

I'm not entirely sure what the fuss about Bojangles is. At the end of the day, it's a fast food joint. I was informed that I needed to try Bojangles at least once with recommendations of they chicken biscuit, fries, and sweet tea. I ordered the chicken biscuit combo that included all of the above and ordered a picnic size dirty rice since I have never had dirty rice before. My combo was assembled within a matter of minutes and I found myself unraveling the chicken biscuit. Quite frankly, I was a bit sad. It was literally a piece of sadly breaded chicken on a sad biscuit. I think the highlight of the meal was the dirty rice. read more

All I want to say is... My chicken was over-cooked, they forgot my ranch, I waited for about 30 minutes in the drive thru, and the drive thru staff was extremely cold and uninviting. I get it, some places have off days. That's no problem. But I refuse to patronize a place where I'm made to feel like I'm bothering you for merely being there. If you're going to do that, at least make sure you don't over-cook my meal. I could tell the long line behind me, was going to get the same. I'll take my business elsewhere. read more

Would give a 0 Went for just two sandwiches and fries, told 15 min wait at the window and wait at the front (pointed to where the curbside pickup is). Waited for 30 minutes, had to go back in line to remind them about my existence. Rudely told to wait in the drive thru line again- ended up waiting for another 10 minutes. Got the food. Stale fries, Missing BoSauce, Bland Sandwich. Sheesh... read more

Basically I just got off and the sign CLEARLY says the drive-thru close at 11 pm it is 9:53 pm And this young lady - even tho my friend already experienced a nasty service from her. I won't speak on- But my personal experience was ridiculous, the disrespect from the MOD (SUPPOSEDLY ON DUTY) not giving and apology for the food that they so poorly put together and the employees. Acting like they don't know how to fix the problem but stare. It wasn't what been said, it's what was done. I asked for a sausage egg and cheese on a bun and season fries Fries - COLD / HARD EGG - OLD - if anything you shouldn't sell it if it's not fresh or even look like it went bad (IDIOTS) Sausage- Dry Now I ask for them to remake it and the short young lady with braids in a bun tells us that they will make it fresh. No problem, right.. but she comes back and says the grill will take a while so pull up (Now, with my friend already experience the pull up and don't bring the meal incident already. So she not going for it. ) I did ask for my refund because I refuse to either be sick or out my money for lack of work ethic. NOTHING WAS HOT THE MEAL WAS COLD PERIOD MY HOMEGIRL LEFT IT IN THE DRIVEWAY IF YOU LIKE TO SEE IT!! Honestly if you don't want to work then find another job.. there's plenty of able people that would love to take your job. I'll send some help ;) And change your hours since yal not open at 11 FALSE ADVERTISING.. FIX IT! read more

Stopped in at 8pm Sat night. Decided to just do the drive through. Was behind a car that was there 4 or so minutes. I waited another 3 at the speaker, nothing. I pulled around thinking it must be broken only to find a car, not the car that was in front of me (he must have left too), but a car that I guess the girl in the window knew cause they went on and on. NO acknowledgement of me whatsoever. I just pulled around and left FURIOUSLY. read more