We tried their food a few times as to go and recently ate inside the restaurant for the full experience. I don't eat beef or pork so I was glad to see their chicken BBQ options. I ordered their pulled chicken sandwich on Texas Toast meal with Mac & Cheese and fries. My husband wanted to try more of the sides so he ended up getting their 3 side plate (fried okra, baked bean, and corn pudding). Their Special on Tuesdays is their bone in ribs. There was anything that we tried and didn't like. City BBQ is now our go to spot when we're in the area or if we can't decide what we want to eat. read more

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Do not EVER rely on City Barbecue for an online order! My recent experience with City Barbecue left me genuinely shocked. I placed an order for what was supposed to be a special New Year's Eve dinner, only to find out that when we went to pick up the food at 7:45 pm, they had run out of food, and the manager, Kendall, could not have cared less. I had an order number and confirmation text, and to quote the manager, Kendall, 'Sorry for the inconvenience'. Really? That is the extent of your apology? It was much more than an 'inconvenience' to find out at 7:45 that we were not going to have any food for our guests. When I asked why we weren't notified earlier, Kendall blamed the online order system that he said didn't work properly. That didn't make sense because I ordered it from their website. When I said if they had notified us, we could have planned something else, he said they didn't have time to look at the online orders, even though I placed the order TWO HOURS PREVIOUSLY. So, if you plan on ordering from them, you now know they aren't checking the orders, and if they run out, you won't be notified. Kendall did offer to substitute pulled chicken, but I would have to pay for it. It seems like some offer of a discount would have made sense. But in keeping with the entire experience he didn't care enough to bother. I was informed that David Steiger is the Regional Director. He should be aware of the customer service provided by his manager. Don't make the mistake I made and EVER rely on City Barbecue for an important occasion. read more

Im a fan of the City BBQ franchise. I have visited many of them across state lines and the food is pretty consistent. The prices are fairly the same at all locations. I love the cowbell with brisket, peppers and onions. I also love the potato salad and green beans. The ambiance is always pleasant especially being greeted at the door with the smoky bbq that hits your nose immediately! I believe I start to drool when I first walk in! Lol. I love their sauces and mixing the sweet tea and lemonade. read more

I have to admit being a NY Girl living in the South I now enjoy good BBQ. City is well known in the University area. They do catering platters as well. Always good to know when you don't want to cook. Or have guests. Ambiance is friendly which is appreciated. You can either dine in or take it to go. I had the Judges sampler. It's brisket, pulled pork, ribs, and chicken breat and wing. My sides were collard greens and Mac n cheese. Everything was good and we were satisfied. Give them a try read more

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Stopped in as a 4 at about 3pm on a Thursday. Order taken by a sweet young lady and paid for upon arrival. Filled our beverages and took one of the many steel and wood tables and chairs. Chose inside though outside was available. A nice gentleman brought us our trays filled with almost a little something from the entire menu. Samplers of sausage, pulled pork, chicken, brisket, ribs, slaw, mac and cheese and collard greens. Multiple sauces and condiments to choose from also. Enjoy! read more

City Barbeque - Seating - Barbeque Near Me - Charlotte, North Carolina

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Ribs, potatoes salad, fried okras, and sweet tea were delicious! Cashier friendly; relaxing atmosphere.

I stopped in for lunch and ordered the 18hr Brisket the manager said they had a new smoke recipe with new seasoning on there Brisket it was so good I'll definitely order again and their triple chocolate cake is pretty good too. The service is always great and fast the atmosphere is good to the bathroom signs are funny and the music is good change of pace from other restaurant. You're rolling now - got read more

-Inconsistency in the quality and taste of the food. -The taste does not justify to pricey bills. Today I ordered wings to go along with several other items. When I got home I realized that the wings were so overcooked that they were like jerky. They were inedible. I kid you not they looked like dehydrated meat. A business selling bbq for years should know how to spot poor quality items but instead they sold it to me in hopes that I would not care. It is obvious that they don't care. I live 20 min away and they did not even try to compensate me for my inconvenience. No offer to give me a discount or extra food. I don't think they want my business and they won't receive it anymore because that ordeal was unacceptable. The worker said that several people came back to return their wings. Someone should've gotten reprimanded for that. Ridiculous. You've lost out on future business from me! read more

I'm from out of town and I found this hidden gem in the corner of the shopping center. The service was great and the brisket is delicious and the collard greens are banging! I would definitely return when I come back in town. read more

Brisket was dry and tasteless. Collard greens were okay. Ribs had good flavor and good crust. Service isn't really a thing here. You order at the counter and then pickup your food. read more

We submit a huge catering order for around 50 students and they did such an excellent job!! The catering was there before dinner time, which gave them enough time to set up. It was only 1 girl who came from the business, and while we were working, she was setting everything up, making it presentable. We get lots of catering from different restaurants and it's safe to say, we were the MOST impressed with City BBQ. Other places often just dump the food and leave, making us set up. But this worker did it all by herself and we were so grateful!! The pickles were absolutely delicious. Salty dill with such a great crunch. I also had some green beans which were delicious with pieces of brisket scattered throughout. Our only complaint, was that it ended up not being enough food. Now this isn't their fault, but the worker who set up said to us "if you need more, just call us up and place another order and we can do that!!!" Well, we quickly realized the power of hungry teen boys and called them back to place an order for more meat. The worker who answered was unhelpful and said catering was closed for the night. I had to drive all the way there and place an order for a Party Pack (which was literally more than enough since we can choose how many people we want to feed (we didn't need 50 like the first time, only grabbing a bit like 8-10)). Im not sure why they didn't ask us if we would like a party pack on the PHONE, since it was ready about 5-10 minutes after I ordered it at the counter. Anyways, such a minor complaint about the messiness of the staff, but such a delicious and great choice for dinner!!! read more

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I originally placed this very negative comment about this location. Since then the regional manager called me. He was very apologetic, listened to my concerns and is making efforts to correct the concerns I brought up. Excellent recovery. Changing my response to looking forward to eating there again. Never had a problem with the food. It was delicious!!! **************************** This location sucks. Service and management here is terrible. I placed an order through the CityBBQ app for Thanksgiving. It was supposed to be ready at 4pm for pick up. Had to wait 1 1/2 for it and then was CHEATED out of food. They messed up my order. read more

I went into get some barbecue for my parents and I had such a kind encounter. Sabrina talked me thru the menu and helped me figure out what would fit my family best. I love the food every time I come. You won't be disappointed when you come visit. read more

Was expecting a bit more. This place was okay for what it was. The cashier who took my order was rude but the rest of staff was friendly. I don think I'll come back given I'm not from the area. The ambiance was nice! Good was okay! read more

City Barbeque - Barbeque Near Me - Charlotte, North Carolina

Most of the menu items a la carte. Over $40 for 2 people. Ummm... when food was ready they called my name and we had to go to the counter to receive. Two other guests in the dining room got table service. read more

City Barbeque - Lolo pulled port sandwich (Texas toast-upgrade) and fried okra - Barbeque Near Me - Charlotte, North Carolina

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Good secure love the workers love the place can't blink the camera and I can't stop watching the videos and the video read more

City Barbeque - Barbeque Near Me - Charlotte, North Carolina

Food was good, brisket and chicken were great. It was clean. Just like other restaurants employees were more engaged with their phones.

What can you do about the BBQ there? It is finger-licking good, and I mean it. BBQ done well tastes fantastic. I am from California. What can I say? Try this place; you will Love it. read more

City Barbeque - Try BBQ chillies it is goooood - Barbeque Near Me - Charlotte, North Carolina

My friends son graduated from high school today and we looked for a place that could accommodate a party of 17, well this was it! On a Friday night we were able to easily order a party platter large enough for everyone. ALL of the staff were super helpful especially Jakari who took our order. Matt is the GM and he made sure we were good before we left. Great manager because when I gave a complement he gave all credit to his staff. I see why they looked like they enjoyed their work. All food was delicious. Tip: if you do a survey you get a free dessert. Chocolate cake, banana pudding or peach cobbler. Peach cobbler tastes like it came out of my kitchen!! Big party or eating out with the fam, definitely check them out! read more

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This was an accidental finding that turned out in our favor. There is an overwhelming amount of options to choose from and the staff is very helpful in making suggestions or explaining possibilities. Pepsi products are offered here, instant plus for me, as well as delicious desserts. The smoked ribs were phenomenal! I'd gladly return and try more menu items. read more

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The Basket of Bacon Queso Fries are the best thing here! Highly recommend *just* them. Wonderful taste.

I absolutely love city barbecue, but it's not one in Concord so I don't visit often. After a long day, I decided to pop in to grab some food and dessert. I was a bit apprehensive because it looks rather dark, and I didn't think that the restaurant was open, but to my surprise they are. I didn't know exactly what I wanted, but I knew that I was starving. It was a line, but the manager came upfront and offered to assist. He had very good customer service and was friendly. His name is Seth. The other employees were nice too. I was glad that I made it in before the restaurant closed. I ordered brisket and chicken. My sides are macaroni and cheese and green beans and I ordered a peach cobbler the big one, not the little one! It is so delish. I changed my review from a five star to a four star because I was charged three dollars extra for brisket, but it wasn't that much brisket on the plate and the macaroni and cheese is good but kind of bland. read more

City Barbeque - Peach cobbler - Barbeque Near Me - Charlotte, North Carolina

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Wow! This place is fantastic! It's got a great location, friendly and welcoming staff, and delicious food!!!! Upon arrival, me and my best friend were immediately welcomed and greeted. We were given time to look at the menu, and when we still couldn't decide, we asked about the local favorites! I got the brisket sandwich, it was perfectly juicy and flavorful!!! I also got fries and Mac n cheese. Everything was amazing tasting!!! The sweet tea was lovely as well, it was definitely made with love, all the food was fresh tasting and prepared perfectly!!!! My friend got a chicken sandwich and beans, she was very happy with her order as well. The place is very clean, well-decorated, and I really loved the self-serve bbq sauce station by the drink station! So many yummy options over there, and again, everything was well kept and clean inside. A cook came out and greeted us, asking about our day as well, which was nice. All in all it was an amazing visit and I'm coming back and bringing my husband tomorrow to share my love for it!!! Simply delicious!!! So glad we found out about it! Edit: went there again recently and it was just as amazing as the first time! Really juicy and flavorful brisket, creamy coleslaw, and all of the sides were delicious as well! The sweet tea is made just right!! Super happy we found this place and already planning to go back soon again with some friends!!!!! read more

City BBQ City BBQ is located in Shoppes university center at Keynes drive in charlotte. It has a good sports bar kind vibe to it. Chicken Sandwich (8.99): Chicken sandwich with original sauce. Chicken was flavorful and tender. Parking/ Location: They were located in a parking center, so there is always ample parking space nearby. Ambience and Service: The place is neat and well organized. Ambience was mix of industrial and sports bar. Service style was self-service. read more

City Barbeque - Smoked Chicken Sandwich - Barbeque Near Me - Charlotte, North Carolina

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The food was amazing and the customer service was outstanding . The cashier was patient with me due to being infective about what I wanted to order. read more

Tasty Good place to meet. Amazing employee malayah was so sweet and thankful and patience read more

City Barbecue is a great neighborhood spot to get your bbq fix! Great service! Good food! Even better atmosphere!

The food came at a perfect warm temperature, The baked beans were definitely the best thing I got, the sausage was good and the mac and cheese was alright, the pork was lacking a little flavor. It did come quick so that was good. But I ordered this food expecting to feed at least 2 people. This cost me $30. I Wouldn't Suggest Getting This If You Expect To Feed Two Or More People. read more

So this is review of the City BBQ chain, this just happens to be my most recent check-in location. What I like... * Pretty darn good cue for a chain * They have smoked turkey as a regular menu item * You can order individual rib bones and they are even cheaper on Tuesday's * Good variety of sauce selections though overall their sauces are not my favorites * Consistency across locations * Sides in general are decent with the potato salad being really good IMO Things I'd like * Alabama white sauce option * Lose the limp spring mix as the base for the salads. It's a BBQ place.... Iceberg please * Less thick and wider Texas Toast with some garlic butter thrown on top That's about it for both sides of the ledger. I'll just say I'm happy to have one fairly near both home and work. read more

Took my family there. Food and service is excellent. Pulled pork and brisket were outstanding. Great selection of sides. Will definitely go back. read more

It's average. I got the moist brisket -- it tasted like church lady Chuck roast cooked to desert dryness. It was awful. Every bite needed sauce. Pulled pork: it was okay; it establishes what is average. Sausage: while not Kubys, which exceeds all else, it was quite good. Wished I'd only had gotten sausage. The Turkey was fair. The person who cooked the Turkey knew the person who ruined the brisket. Corn Pudding. Yes, more please. Three cheese Mac and cheese, meh. read more

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Second time receiving a pitiful uber order. I weighed out the protein portions as they were embarrassingly small. Each protein we ordered weighed in under .9oz!! Not even an ounce of protein. & we ordered 3 entrees & a salad. The protein on the salad weighed more than the others combined. The green beans w/ bacon tasted awful too. For the price we are willing to pay, I feel cheated & ripped off. The pulled chicken was also slimy on top of a small portion. Almost like the staff didn't care about a takeout order. Well, here I am to complain about it.i wish I could get a refund. read more

City Barbeque - Two Turkey sandwiches. Less than 1oz of meat on each one. :( - Barbeque Near Me - Charlotte, North Carolina

Great service Malaya Taylot great job.she is an asset to City Barbeque.i love the food especially the collard greens and corn bread

Took a group of friends from out of town to experience some serious Carolina BBQ. Rack of ribs was totally amazing. We got the Motherload and smoked wings. Great service. Spotless. We're hooked. read more

I ordered the macaroni, green beans and smoked chicken and brisket. Everything was delicious! I will definitely be returning.

I thought this was an OK place. The sandwich was good, served quickly. You order at the counter and they yell your name when it is ready. They had a sandwich I asked about and the person at the counter told me they have "no opinion" on this sandwich. That usually means it isn't good so I just chose something else. I really hoped that would be good but wasn't willing to take the chance. Everything is a la carte so there were no meat and 2 sides options and things like that. Food was fine but nothing that would say I cannot wait to go back. read more

Great trip! Staff was wonderful, very friendly and helpful. Food was good, especially the turkey, brisket, and chocolate cake. Fun and welcoming atmosphere. Would recommend! read more

I am City Barbecue's biggest fan! I go here a couple of times throughout the month. My go to is the more Cowbell. I highly recommend this sandwich. They have the most tender and flavorful brisket I have ever tried. They have a huge variety of sides I highly recommend their 3 Cheese Mac it's always a great option. My kids love their baked beans and hubby loves their smoked Turkey tacos. Great option when looking for BBQ! read more

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The service was excellent. Malaya was the person who helped me and she was awesome. I will definitely be back again.

Everything at city BBQ is awesome! The Not A Sloppy Joe was amazing. The selection of sauces was impressive and they all tasted great. The tea was well-stocked and really good. The employees were all friendly and helpful. read more