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Boiling Point

3.4 (2.6k reviews)
Closed 11:00 am - 9:30 pm
Updated 3 weeks ago

Order Boiling Point Takeout or Delivery

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Business Info

BOILING POINT ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Good for kids

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Recommended Reviews - Boiling Point

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Reviews With Photos

Jenny P.

This time around was not the best compared to the other times I've been here. Service was super slow and we weren't being checked up on for water refills or other issues. Hotpot still hit the spot though!

#4 Beef Hot Soup
Angie K.

Enjoyed My Visits At Boiling Point!! Relaxed Atmosphere & Friendly Staff!! I've Been A Frequent Guest For Many Years & Absolutely Love Their Hot Pot Soups!! Favorites Are House Special, Beef & Seafood!! Busy Place, Just Join The Waiting List & Will Be Seated Promptly!! Recent Visit, Ordered The Beef Hot Soup, Rice, Vermicelli & Ice Green Tea!! Great Comfort Lunch!! Service Was Quick & Efficient!! Will Return For Future Visits!! ThankU

@coffeeshopsofoc for more reviews :)
Destinee M.

I tried Boiling Point in Irvine and honestly really liked it. The whole setup is kinda cool. They keep a little flame under your soup the entire time so it stays hot while you eat. It actually makes a big difference and keeps everything tasting fresh. I ordered the Taiwanese spicy hot soup, the beef hot soup, and the milky rose hot soup. The Taiwanese one was definitely spicy, like actually hot, not just a little kick. If you like spice, you will be into it. The beef hot soup was easily my favorite. It was super flavorful, really comforting, and just hit the spot. The milky rose one was interesting. It is more creamy and a little sweet compared to the others. Not my go to, but fun to try if you want something different. Overall, solid spot. Good portions, good flavor, and I would come back for the beef hot soup for sure.

Garlic pork belly
Austin B.

Love bp as always. They got rid of the stamped fish cake thing and replaced it with the pink fish cake :( Also tried the tomato beef rice. It was good and had some spices. Tasted kinda like gyudon. Prefer the scallion rice.

An hour wait on a Thursday at 3:30pm?
Alfred Timothy C.

I'm extremely disappointed with my recent experience at the Irvine location. I brought a friend visiting from New York, and we waited approximately one hour for a table for two at 3:30PM. During that entire time, there appeared to be little to no sense of urgency from staff. Many tables remained unbussed and messy while several employees were standing together talking. When cleaning did occur, it was done slowly and without visible coordination. At one point, we were next in line and staff nearly allowed a party behind us (#7 in line) to be seated ahead of us. If it wasn't for my friend saying anything, that party would have gotten sat before us for some odd reason. The workers also had a snarky attitude towards my friend who was visiting, which I did not appreciate. After waiting so long, especially while it was raining outside, the lack of organization and communication was extremely frustrating. Once we were seated, the service issues continued. The worker taking our order was huffing and puffing. When our food came, it sat behind us on one of the service robots for several minutes while an employee nearby appeared to be on their phone and another was bussing tables. After waiting, I stood up to bring the food to our table myself, at which point a staff member abruptly yelled, "NO, STOP, I WILL DO IT." Do what exactly? Nothing? His tone was unnecessarily aggressive considering the food had already been sitting there unattended for several minutes. Even more concerning was the complete lack of table service. No one came to check on us. No one offered water when we ordered spicy soup. No one asked if we needed anything or if everything was okay. There was zero follow-up after food was dropped. For a restaurant with a long wait and visible staffing gaps, basic hospitality, especially something as simple as offering water or checking in, should not be overlooked. The larger issue was the overall lack of floor management and prioritization. Running hot food should take priority. Clearing tables efficiently during a wait should be a priority. Guest communication should be a priority. Instead, it felt disorganized, inattentive, and dismissive. I enjoy Boiling Point as a brand, which makes this experience so disappointing. This did not feel like an isolated mistake, it felt like a breakdown in service standards and management oversight. I strongly encourage corporate leadership to review staffing, training, and operational flow at this location. Management is beyond terrible at this location, and the staff has no sense of urgency. This experience does not reflect the level of professionalism the brand is known for. I would appreciate follow-up regarding how these issues will be addressed.

Dana T.

I came here on a Thursday night for my sister's birthday, but didn't have the best experience unfortunately. We put ourselves on the waitlist and finally got a text to check in with the host. When entering the restaurant, there was no host in sight and all the staff looked busy and did not want to acknowledge us. I finally got someone after 10 minutes and we were sat. Immediately, I noticed the tables were dirty and there were little bugs hanging around... Nevertheless, we had already waited so long and wanted to celebrate the bday, so we ordered two beef pots with a side of garlic pork. I have been to BP before and this location too, but this time I noticed the sizes have gone down significantly and their bowls have changed. It felt very upsetting because since the sizes went down, there was significantly less broth it could hold and the staff was slow to check up on us to even get more broth. BP usually gives packaged jellos at the end, but I guess they switched to small cups. When it came with my check, all the jello spilled all over the receipt and felt really gross. Overall, I am pretty bummed by my experience and will likely not return

Sara L.

You can't go wrong with boiling point. The food is always consistent and truly satisfying when you're craving hot pot. Sometimes you just want to stay seated rather than having to go get items like at a ayce buffet hot pot places. Whichever spice level you get, they all taste amazing. My go to is #4, the beef. Flaming hot for the spice level. The garlic soy dipping sauce is so good!

Japanese Miso
Emily H.

Went to Boiling Point for dinner, and it was great. There was a bit of a wait, but the customer service was still good. I ordered the miso hot pot, and it was really delicious. Instead of an employee bringing the pots, a robot delivered them to our table. It's great technology since the pots are hot, and everyone received their food at the same time. I would definitely come back for some good hot pot.

#1 House Special Hot Soup
Justin H.

Boiling Point in Irvine never disappoints. I ordered the house special and absolutely loved it. The broth was rich, flavorful, and perfectly balanced, and every ingredient tasted fresh and well prepared. The portions were generous and super satisfying, especially on a chilly day or when you're craving something comforting. The sauces are a huge highlight too. There are so many great options to customize your bowl, and they really take the meal to the next level. Everything from the spice level to the add ins felt just right. Service was quick and they got our order correct, what else could we ask for right? Great food, great consistency, and a perfect spot for a cozy, delicious meal. I'll definitely be coming back again.

Milk Cream Curry
Allison P.

BP never fails. There's a reason why it's everyone's default hot pot spot. Without fail, I always get their Milk Cream Curry pot. It's warm, comforting, and hits the spot every time. They're really not shy with the toppings at this location and will pile it high with tons of meat, fish balls, and veggies. I couldn't even sneak my vermicelli into the pot until mid-meal! My only gripe with BP is the wait. Everyone and their mom loves it and for good reason. Try to get there right when they open or come ready to brave the wait. Pro-tip: You have to stop by during lunch (before 3pm) for a free drink! You get to choose between Jasmine Green Tea and Winter Melon Tea.

#7 Mushroom Veggie Hot Soup
Valerie C.

Just incredible how poor the service is really. The new waitlist system is hard to navigate, having to turn on location services and all. It's a mess at the front of the restaurant before you even sit. We were sat at our table at the same time as 2 others next to us. One server came to take the first table's order, and didn't come back for the rest of us. We had to flag down a server - who happened to be a trainee. Unfortunately, it felt that it might have been this trainees first day? Ordering was slow, and getting their attention any time after ordering was nearly impossible. When our food arrived on the robot carrier, it announced that we had to wait for service (server) to come bring the hot pots to us. No one came for over five minutes, we had to once again go flag down someone to help. 3 of 5 pots on the robot were ours and the other two were for the table next to us. But the servers could not identify whose pots they were and had spent another 5 minutes asking around other tables before figuring it out. The milk green tea we ordered was incredibly watery - no tea flavor at all. The veggies they served today were almost going bad, and the tofu skin had a soggy texture all around. Sadly, my mom who is vegetarian, wasn't able to enjoy her meal. We were also served the wrong tables' food once during the meal. The floor is also pretty slippery so be cautious - probably the type of soap they are using when cleaning. I've been an avid boiling point fan for over a decade but have had bad service in two separate locations in a row. Won't be coming back.

Lucy H.

I love Boiling Point! The first Boiling Point I believe was in hacienda/rowland area when I first was introduced to this 20 years ago. Happy that it's since expanded and so many new locations popped up over the years. I love that you order an individual pot and it's big enough to share with my kiddo. I normally get the house special pot mild or no spice to share and I add chili oil into the bean paste and garlic sauce to dip the contents of the pot with white rice. I also love the lamp pot while my hubby and older both get the beef hot pot. Service has gotten better. A couple days ago I saw they now have a robot serving the hot pots and digital name tags. Pretty cool new technology and attentive servers! Ambiance is chill. There was no wait surprisingly Christmas Eve but it was rainy.

#2 Seafood & Tofu Hot Soup
Linda C.

When you enter, you scan the QR code to put your name down on the waitlist and they will text you when your table is ready. This is nice, so you can walk around the shops while you wait. You get your own individual sized hot pot. The food then comes out cooked in a shallow pot over a small flame. Waiters come around and put the fire out if you don't like it too hot. You can ask for refill on broth (free). Tried the Taiwanese spicy and seafood pot. Really hit the spot on a chilly evening. Taiwanese spicy is no joke, your butt may file a complaint the next day.

#4 Beef Hot Soup

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Boiling P.

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Boiling Point Reviews in Other Languages

Ask the Community - Boiling Point

If I order to go, can I ask for extra cup of broth for free or it will be charged? Thank you.

It will be charged but they served free extra soup for dine in order.

Do you still offer free hotpot for birthday?

Yes. You must bring your ID to show proof of your birthday.

Is boiling point not taking take out orders? The phone is always off the hook and Doordash app says that pickup is unavailable.

Don't waste your time, they never answer the phone. The website is not working and the online orders are down since last week. It is very inconvenient!

Are you open for lunch now?

Yes! I went in during lunch today and they just changed their hours. As of now, they open for lunch and dinner everyday.

Is this place open for lunch currently?

No, they don't open dine in for lunch, only take out. They only open for dinner dine in.

When are you gonna open back for weekday lunch?

12/22/2021 They are currently open for DINE-IN Mon-Sun (11am-9:30pm)

How come no one ever answers the phone at 5 PM?

The staff service have gotten so bad I'm not surprised

Does the BP Original broth contain peanuts or shellfish?

No it doesn't.

When will you guys have dine in again?

You guys dont plan on closing down are you? This be my go to place for hotpot, that would suck if it closed due to the whole pandemic and whatnot.

They are taking to-go/takeout orders. There's even delivery on UberEats.

Is there a kids menu?

No kids menu

How long is the wait for a table for two?

Every time I've gone it was less than 10 minutes.

Can you take away soup without siting and dining?

Hi, yes! You may place a to go order by calling the restaurant.

Is Japanese Miso really off the menu?

Yes, it's been replaced by the tonkatsu miso.

Do they have the lunch menu on the weekends?

Yes they do.

Does Boiling Point sell their garlic bean paste?

Hi Mary, We're still working on producing our garlic bean paste in sauce jar packaging. In the… Read more

Is your Irvine restaurant in the corner still take reservations for large groups?

Hi Paul, No, we are no longer operating at that location. Our original Irvine location is still… Read more

Do they have a table for six people?

YES!

View All 29 Questions

American Grub - Black pepper garlic fries.

American Grub

4.4(1.6k reviews)
3.4 mi
$$
Women-owned & operated
Outdoor seating

A friend recommended American Grub, thank you! When you…read morewalk inside it just feels like a place you want to eat "American Grub"! The menu is detailed, you just have to pay attention to things like the burgers don't come with condiments unless you ask for them, especially if you're getting your order to go! The food was really good & exactly what we were expecting. The service was great as well, the staff are very attentive. Happy that it's local, we will be going back!

It is always a pleasure to support local businesses here in Tustin, and American Grub has certainly…read moreimpressed me in several key areas. I wanted to share some comprehensive feedback regarding a recent experience, aiming to highlight both your successes and areas where further refinement could elevate the customer journey even further. First and foremost, I must commend your team for their exceptional warmth and hospitality. From my initial phone call to the moment I picked up my order, I felt genuinely welcomed and valued. This level of customer service, which often feels lacking in many establishments today, truly sets American Grub apart. It creates a welcoming atmosphere that significantly enhances the overall experience, and I sincerely hope this commitment to friendliness remains a cornerstone of your operation. However, I encountered a couple of points that, in my personal opinion, warrant consideration for improvement. Regarding the payment process, I felt a degree of apprehension about providing my credit card details over the phone. While I understand the operational need to secure orders and prevent potential losses, particularly for larger transactions, for a single item like my bacon cheeseburger, priced at $17.24 including tax, this practice felt somewhat disproportionate. I also noted the 99-cent fee for online payments, which, while minor, might deter some customers who are seeking convenience without additional charges. Perhaps exploring alternative secure payment links for phone orders or adjusting the fee structure for smaller transactions could enhance customer comfort and streamline the process. My primary concern, however, arose upon returning home. Despite ordering a bacon cheeseburger, I discovered the burger completely lacked bacon, as well as any form of sauce or mayonnaise. This oversight had a significant impact on the meal; the absence of these core components rendered the burger quite bland and far from the experience I had anticipated. When ordering a single item, the expectation for meticulous attention to detail is particularly high, as there are fewer variables. Consequently, the overall value of the meal, given the missing ingredients, was not quite met on this occasion. I did reach out to the owner privately via email to discuss these points, and I appreciate their responsiveness and transparency in addressing my feedback, particularly concerning the rationale behind the phone payment policy. It is reassuring to know that your business is open to customer input. My hope is that these observations can serve as constructive input, allowing American Grub to continue refining its excellent service and product quality. I remain a supporter of your local endeavor and look forward to seeing these aspects addressed. Thank you for reaching out. To clarify, all my reviews and communications are crafted solely from my personal experiences and genuine perspectives, not AI. Every word and insight you read is authentically mine, driven by my commitment to provide honest feedback. Even though the review was long..(lol) I wanted to make sure the details are accurate and understandable. Plus I think you and your establishment are great and I wanted to detail that as well Kimberly.

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American Grub - Double Cheeseburger

Double Cheeseburger

American Grub - We like to take our hard seltzer's to a higher level.

We like to take our hard seltzer's to a higher level.

American Grub - Craft beers on tap!

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Craft beers on tap!

Peter's Gourmade Burgers - The Rammer

Peter's Gourmade Burgers

4.5(3.2k reviews)
3.1 mi
$$

This was my first time here after seeing it around for many years. Not sure why I never made time…read moreto go, but finally got around to it! The Food Burger - 5* I ordered the Hermanator & Sweet potato fries. Absolutely delicious burger, definitely top 3 best I've had. This was not too spicy, but it had great flavor and was cooked fresh. Fries - 5* The sweet potato fries were cooked to perfection. Crispy outside soft inside. Not too oily and the sweet potato flavor came through each bite. Onion Rings - 3* The onion rings were also great, but it was a bit too thick in the breading. Would've been nice to be thinner in the breading. Still good though. I mixed a bit of ketchup with Siriacha. Kicked the fries up a notch. Great for the burger too. The Cookie - 4* The cookie is soft and doesnt crumble. The chocolate could've been spread through the dough a bit more, but it was good and its now gone so it passed the cookie test! The Service Service was good and the food is made fast. The staff was very friendly, engaged in small talk, and made suggestions for new customers like myself.

The burger reminded me of What a burger in Texas size wise, pricing is about 25% high... I could…read moresee paying 15 or $16 W/fries and Drink but at $22 I want thick bacon and avocado spilling out of the thing . Did not even notice the bacon or cheese and hit a section of Advacado and thought .. oh there it is . I drove by this place a while back and finally gave it a go... Not sure if there will be a return. Another no BS review by J Bossco

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Peter's Gourmade Burgers - Hermanator with pepper jack cheese!!

Hermanator with pepper jack cheese!!

Peter's Gourmade Burgers - Mushrooms and swiss

Mushrooms and swiss

Peter's Gourmade Burgers - Greek fries, akin to Carne asada fries SD style

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Greek fries, akin to Carne asada fries SD style

Boiling Point - taiwanese - Updated May 2026

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