I cannot say enough good things about Nahid. She completely transformed my office into a space I genuinely enjoy being in every single day. Before working with her, I felt totally overwhelmed and hopeless when it came to interior design, but Nahid made the entire process easy, fun, and stress-free. She is incredibly detail-oriented, professional, and creative, with an amazing eye for design. Nahid has a rare talent for pulling together colors, furniture, and styling elements I never would have imagined working together, and making them look effortless. She truly listened to my needs and wants and translated them into a functional, beautiful space that fits both my lifestyle and my budget. She went above and beyond at every step, from selecting the perfect paint color to sourcing the right furniture and styling the final space. On top of all that, she is flexible, thoughtful, responsive, and an absolute pleasure to be around. A HUGE thank you to Nahid for creating a space I love and feel inspired by every day!! Sally is also a pleasure to work with, and BoConcept is incredibly lucky to have such talented designers and genuinely wonderful people like Sally and Nahid! read more

I love Scandinavian design so everytime I'm near a BoConcept "home expression center" (spare me the hyperbole) I'm compelled to browse. You'll swallow hard and dig deep but this is (for the most part) well made solid wood furniture from Europe -- so no six week warranty IKEA-esque particle board nonsense is in the offing. Occasionally, things go on sale and floor samples can help bypass the eternity+ wait times for shipping. A very solid (wood) four stars. read more

STAY AWAY!!! STAY AWAY!!!!! Don't buy anything here, Cheap product, same as IKEA but you are charged lot more, Also if product that you buy and don't like, good luck returning!!! They tell you 50 % restocking fee (which is high) and they never even give you that back. Try to do charge back and they will lie to back you never returned item. THIS GUY IS A CROOK. Brings stuff from china, labes differently. if you dont like it .... well you are out of luck!!! read more

I bought 4 beautiful dining chairs from BoConcept in Paramus. The service was great. Nahid was a pleasure to deal with. She was very professional, accommodating and very helpful with the pick-up. Hartmut G. read more

Sally at BoConcept is amazing. She was so patient and creative! Not pushy at all and she REALLY listened to what I was saying AND paid attention to my own reaction to things. She spent two hours with me helping me make a decision and I felt like she sincerely cared about my choices. She pushed when she thought a fabric might be better or when she felt I should consider something else, but it was a gentle push, more like a suggestion. And she was right each time! If you need some help and guidance without the hard sell, she is your gal. She has a great eye and knows her stuff. And BoConcept furniture is of a great quality with wonderful customer service. read more

Had a great experience getting my furniture at BoConcept. Special thanks to Cheng! She was beyond awesome! She was very friendly and patient, asked questions to help identify what we were looking for, she was generous with her time, helped us design a layout for better visualization and was very responsive to emails whenever we had questions. We ended up buying a dining set and a sofa. I appreciate her great pricing and even the after-sales service she offered is fantastic! Thank you Cheng! read more

BoConcept Paramus - Furniture Stores Near Me - Paramus, New Jersey

Very modern sleek design, spacious show room and SUPER friendly every single person I've interacted with (interior designer, customer service, furniture delivery team).  I want to give a special shout out to Cheng, the designer we worked with. She is super friendly, knowledgeable with good taste. She helped us to choose furnitures with tons of patience and stayed close with us throughout the whole process for any questions/issues until we got all furnitures in place. And I absolutely love the final look! Choosing Cheng and Boconcept is the best decision ever for our new home!! read more

Cheng is a great home designer. She understands my needs and patiently helped me go through the entire living room design process. The sectional sofa I purchased from BoConcept with her help is great for my living room. read more

We just recieved our sofa and are very pleased Our salesman ,Jack no longer works there but he was patient informative and went the extra mile to make sure we are happy Sofa was delivered on the week it was promised in perfect condition Thank you BoConcept! read more

DONT SHOP HERE - go to Manhattan location. Terrible customer service beyond the sales person jack who seemed honest and had integrity - this franchise does not however have either - we purchased over $12k in furniture and had it rushed for another 2k and now they are saying they didn't charge us for $500 door which is clearly in the designs we were given and on the price we agreed too. Worst customer service as they had my father waiting around for 2 days for a door they never intended to deliver because of their own mistake and now they want to bully us into paying more. DONT SHOP HERE - they are a franchise and taking down the reputation of the company - make the trip to the city and shop at the corporate owned store that stands behind their product and has integrity. I'm posting the pics with both our designs where our doors are visible and included in price we paid. Ming the owner is callus and awful customer liaison. I will be contacting corporate. read more

BoConcept Paramus - Downstairs - Furniture Stores Near Me - Paramus, New Jersey

See all

I live in a small space and I needed a small couch that could also serve as a fold out bed. I thought about a traditional sofa bed but decided to buy BoConcept's Sofa with Reclining and Sleep Function. It was more like a love seat - there is only room for two people to sit on it comfortably - but I really liked the look and functionality of it. At $1795 (plus a mandatory $200 delivery fee - you cannot pick up from BoConcept yourself), it was a more than I wanted to pay, especially for something that looked like it came from Ikea. But I figured it was worth the money, since BoConcept furniture claims to be high-end and well-constructed. So I bought the couch in April of 2011. Less than two years later, the mechanism that helps one side of the sofa bed unfold and turn into a bed broke. Not only was it no longer able to be slept on when unfolded, but even as a couch the surface was awkward to sit on. I went to BoConcept in person to talk with a salesperson, who arranged for a home visit to see if the couch could be fixed. I left work early and waited and waited for the repair person to come between 4 and 5 pm, as arranged. He never came. He didn't leave a message. He just didn't show up. I called and made a new appointment for the next Saturday morning. When the technician arrived, he looked at the couch and told me what I already knew - that it was broken. He made no offer or suggestion of how to fix it. He just said I should buy a new one. The original warranty was only for a year, so I'd be paying another two grand. When we called BoConcept to see if there was anything they could do to fix the couch, they said no, and that we should have bought the five year warranty in 2011 for another $200. He later called back and said corporate would offer us a 20% discount on a new couch, meaning I could pay $1500 (plus another $200 delivery fee and the $200 warranty) to replace a piece of furniture that was two years old. We said "No, thank you." So, if you're thinking of BoConcept Paramus, just keep driving another half mile and roll on in to Ikea. You'll pay a quarter of the price, and instead of being stood up by their "technician" and then being told it's your fault that your couch can't be replaced because you didn't pay $200 for the warranty, you can just buy another one. I was excited when I my sofa was delivered, but buying from BoConcept Paramus turned out to be one of the most disappointing shopping experiences of my life. read more

Please don't be fooled by ypur GPS. It will lead you to go further south that you should. And Rt 17 traffic on Saturday is just not the best for that kind of misleading direction. Also remember, Bergen county blue law: the store closes on Sunday but open later on Saturday. The store looks small from the front, but dont be fooled, it is the largest boconcept store that I've been to. They offer free home consultation design, which is a plus. Salespeople were friendly and knowledgeable of their products. When I am ready to write that big check, I'll be back. read more

I am a Bo Concept 'Nista' if you get my meaning. As a grad student and one married to a teacher I don't actually go in-store much. That said, my entire apartment is BO. Two sofas are BO, my two accent chairs are Marcel Wanders for DWR, the coffee&side tables are BO, my sweater rug is DWR, and I have two BO sideboards that are..1 near the door&1 in the dining room. I love the clean lines and how most things from different years can be placed together. read more

BoConcept Paramus - The beautiful $4150 Sofa I got from a guy relocating to the West Coast. - Furniture Stores Near Me - Paramus, New Jersey

We stop by at this store when we get a chance. We absolutely love the layout and the options they have available. The sofas and chairs seem so much sturdier than elsewhere. The customer service is excellent! Both Carmen and Amber are amazing. They know the perfect moment when to leave you alone so you can comfortably browse and when to be available for questions or new ideas. We feel so comfortable just popping in, even though we have not bought anything yet. Great store! And never a problem to park right in front. read more

Purchased the Zurich chaise couch and so far we've had a great experience. Jack helps through our purchase and explained all our questions. Looking forward to lounge on the couch. read more

We just purchased a kitchen table and 6 kitchen chairs. The manager, Jack, was very knowledgeable and extremely helpful. He found us the perfect fabric for the kitchen chairs in terms of price, style, and durability. He pulled out several fabrics initially and really told us the pros and cons of each one. We can't wait to get our furniture. We also purchased a very reasonable protection plan, so we will have piece of mind that this furniture will last a long time. We received excellent customer service today. read more

Amazing customer service! Michael went above and beyond providing designer service while we shopped for our dining room. We are so pleased with the items we selected: dining table, buffet, chairs. read more

Great service and Amber our design specialist was very helpful and patient with us! The furniture takes a while to deliver but the quality is top notch! read more

I just have to give huge props to store manager Jack Abdari who took an enormous amount of time with my husband and I, and then suggested we go to the Bo Concepts closer to our new home to save money on shipping. He was an absolute gentleman, and made us realize we were planning on buying too much furniture for the space we had- even creating a 3-D replica for us to visualize it. A total class act, incredibly helpful, and a definite big recommend in addition to the gorgeous furniture. read more

When remodeling my home, I bought all of my furniture from BoConcept due to how I fell in love with the modern aesthetic of their furniture. They told me I had to wait for a couple of months because every piece of furniture is made to order in Europe, so naturally I was unsure if I could wait that long. Regardless, I went ahead and placed my orders, hoping they would be worth the wait. When the furniture finally arrived, I was more than satisfied with my order as I was able to use them to make my home feel like a seven star hotel. Naturally, there were a few problems that arose during the delivery process. However, BoConcept's sales associate helped me solve these problems nice and quick. read more

Thank for your wonderful help! Beautiful store full of the perfect items for my living-room.

The salesperson, Michael, was especially helpful. He steered us in the right direction with colors and styles. He took his time to create a room design on his computer to show exactly how it would look in our room. His attention to detail and patience was much appreciated. The manager was also friendly and helpful. I wish they had more pieces in their showroom. read more

We visited the store and placed an order. They clearly tell you that you have 5 days to cancel, and we did before the 5 days. Getting them to issue a credit to the credit card is impossible. In writing they say they'll do so and send a copy of the credit, weeks later and still nothing. We called and spoke to a representative at the store who promised a credit would follow. Still nothing. We've resorted to going to a dispute through the credit card company. DO NOT trust them. read more

Do not go to Paramus Bo concept. I bought a media unit with drawers which is over $2700 in beginning of Feb. The estimated delivery was end of February, and the furniture delivery schedule was delayed without telling me. And I did not know till I called them for checking the delivery status. Now I only have the wooden part now, and METAL LEGS ARE NOT DELIVERED YET. I talked to the store assistants more than 20 times and finally talked to the manager. The manager scheduled the delivery date for me but IT DID NOT HAPPEN without telling me again.. I emailed to Bo Concept customer service and explain all about this , but they reached to the Paramus store and I need to talk to them again.. I really do not understand this situation.. I think even Ikea does not do this unprofessional service with 100dollars furniture. My mom bought this furniture for my wedding gift, and she knows it is not set up yet for 6 month now... I am really mad and sad.. read more

Came in to buy dining chairs. Sales person, Michael, was helpful and informative on design and purchase. When we told him we needed the chairs immediately, he even went down to the warehouse to double-check what chairs were in stock. We appreciated his efforts and left happy customers. Would definitely return to this location again. read more

Good comfortable furniture. Made to last. Would have given 5 stars if the delivery was smoother, some slight attitude from the girl whom set up the delivery. Also note that you will be given a 5 day grace period to change your order if it is custom, beware that this may be a closing tactic. My wife wanted to change the leather color the very next day from the order date and we were told no the order is final! If BoConcept could smooth out delivery issues and adhere to promises made when closing it would get 5 stars. Product is great. read more

Aweful customer service. Being an architect I would expect more. After many lies and chairs that were weeks I overdue, then they cancelled order. Trust me, never use this company. read more

We were so happy with BoConcept, Paramus approx. 11 years ago, when we bought our couches and entertainment unit, that we had no choice but to go back for more. I cannot say enough about quality of their furniture. I have visited a whole bunch of furniture stores on Route 17 and hands down BoConcept has the best furniture and BEST CUSTOMER SERVICE!!! Thank you JACK A. for taking care of us. I will highly recommend JACK A. for your home design. read more

If you're looking for a modern, European look for your home, BoConcept is a great choice. The Paramus location is run by very nice people. We worked with Jack, who helped us design a layout for our furniture and worked to get us the best price. A very different furniture shopping experience than your typical furniture store. We recommend it! read more

Excellent furniture. Excellent staff. Kudos to Jack and Carmen for delivering an awesome customer experience from first inquiry to identifying right furniture for space to final order. Can't wait to get furniture. Thanks for all read more

I absolutely loved my experience at Bo Concept Paramus. I came into the store with absolutely no idea what i wanted and how I would like to style my new home. I met one of the designers at the store, her name is Cheng, and she spent hours accommodating my indecisiveness and patiently accommodated my frustrations. She has a very good eye on what looks good and she will not recommend something that does not fit, just so she can make sale. After spending hours picking the right furniture, I decided not to go to any other store, because I got everything I needed at Bo Concept Paramus. I value great customer care a lot and would not be spending my money or time anywhere where the service is not to my standard. I cannot wait for my new furniture to arrive, so I can see Cheng's vision reflected in reality. Furthermore, I received multiple design advices after my purchase, which is very important to me. She continued helping me with finding items from other stores, which will fit with me new home décor. I am very grateful for her help and for going above and beyond to help me make my dream home a reality. read more

Bad experience with a bed purchase (Mezzo leather) at this store. Price was extremely high over $4K and the bed broke after just 6 months of normal use. The bed frame support structure failed and the center part sank down. Our previous bed from Ikea has had no problem after years of use. When we made the purchase the store manager promised to honor a return if we have a problem. But we have been requesting a refund with the store for more than a month to no avail, my follow up through BBB has also been ignored by the store. Now seeking escalation through NJ Consumer Affairs. Buyers beware! read more

We stopped into boconcept in Paramus NJ looking for a coffee table. We loved the design elements of the furniture so much we ended up also purchasing a media unit at the same time. The staff was very attentive and helpful in designing our furniture which was very flexible. We highly recommend a visit to the store and it is very easy to find being right next to the Fortunoff backyard store. read more

We had a great experience at BoConcept. Michael was helpful and very resourceful. Looking forward to enjoying our purchase.

I was so pleased with the service at BoConcept! Carla and Peter were so amazing and helpful through my whole process . Go there and get your home furnished! read more

Do NOT buy from BoConcept! We bought a bedroom set from BoConcept after 3 consultations with an in-house designer. When finally delivered 5 months later, the furniture was not what we were promised and was also poorly constructed. BoConcept refused to work with us so we filed a merchant dispute which took 4 months but we just won and were refunded the full purchase price. We asked BoConcept to pick up the faulty bedroom set. They only agreed to take back 4 of 7 pieces which they agree are defective. They refuse to take back the remaining 3 pieces and told us they will sue us for their cost. And they insisted on pick-up today after only giving us notice yesterday and told us they will go to the police if we do not let them pick-up a portion of the bedroom set today. BoConcept is a shady retailer! Do NOT buy from BoConcept! read more

First time ever in my life i spent more than 10G on sofa & dining table. My brother used to have the mezzo sofa on fabric and me and my wife just couldn't forget the comfy feeling it provided. But i went ahead with all white leather. The sales guy was smooth enough to add dining table on my shopping cart which i'm now glad i made that decision because it just looks awesome in my dining area. anyway this 5 star goes to the manager at this store "Peter." Lots of businesses you call and ask or request something you always get these mediocre answers where you just feel like you're not confident enough to trust what they say to you. But Peter, everytime i called(not too many times though) he had answers. He told me detailed explanations to all of my questions and all those answers he gave me turned out to be on target. Yes, it took two months from the purchase to delivery but this was an easy one! read more

The customer service is horrible. I had to call numerous times to keep up on the status of furniture I purchased. They have nice things but not knowledgeable salespeople to sell to you. The price changes based on who is answering the questions. read more

Doesn't matter which BoConcept store you shop in...walk out without buying. The furniture is expensive, poorly made and the customer service is terrible. Better off at Crate & Barrel or West Elm. read more

We've been buying furniture for years from Bo Concept in Europe, so we were so excited to have a store relatively close by now. Although the furniture is fabulous, the Paramus store is not. We have spent a considerable sum of money, including buying a sofa and it was delivered damaged, which took months to sort out. After a lot of pushing we got a small voucher to spend at Bo Concept. I really wanted to get some pillows and throws to match my curtains, so looked online and then wanted to see them in the flesh to ensure a color match. I phoned an hour beforehand to specifically ask if the 3 items I'm interested in were in the store and was excited to find out they were. We bundled the family in the car and drove there only to discover that they did not have ANY of them in the store - and it was a 3 weeks order time. Sadly this store is completely incompetent, and has been many times over. Such a shame. read more