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    Saloni Furniture

    3.2 (11 reviews)
    Closed 10:00 am - 8:00 pm

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    Safavieh Home Furnishings

    Safavieh Home Furnishings

    2.4(41 reviews)
    1.0 mi
    $$$$

    Poor customer support. Would not recommend, low quality items. Expensive for ikea like furniture…read more Table top came damaged in box, contacted customer service and since not in stock cannot replace or exchange.

    Dear Safavieh Customer Service,…read more I'm writing to share my very disappointing experience with the sales associate/designer named Debbie at your Livingston, NJ store. I visited the showroom in January 2025 and was introduced to Debbie (unfortunately, I do not know her last name). She explained that for her to provide in-home design services, I would need to commit to purchasing at least $10,000 in furniture or place a 10% deposit of $1,000. Per her request, I provided my credit card information. I did take her design suggestions and ended up purchasing over $20,000 worth of furniture. Debbie assured me that everything would be delivered within two months, and she also promised to be present at each delivery to oversee the process. Unfortunately, she did not follow through on her promises. For the first of several deliveries, she contacted me on the day of and said she wouldn't be coming due to traffic. While I understood the situation, it was disappointing. More frustratingly, the delivery of a sofa chair and king-size bed took nearly three months. During this time, I had no proper bed and was forced to sleep on a sofa bed. The sofa bed was a floor sample, so thankfully it arrived quickly, but I expected much better service and communication given the scale of my purchase. This experience has been stressful and frustrating, especially considering the cost and expectations set at the beginning. I hope you take this feedback seriously and look into improving the customer experience and follow-through at your Livingston location.

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    Safavieh Home Furnishings
    Safavieh Home Furnishings
    Safavieh Home Furnishings

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    Baseer Oriental Rugs

    Baseer Oriental Rugs

    4.8(17 reviews)
    16.7 mi
    $$$
    Free estimates
    Walk-ins welcome

    I took three Persian rugs to this store for cleaning. Two came out fine, but one was returned with…read moreripples (see picture). I left the rug on the floor for a few weeks hoping the ripples would settle, but they did not. I asked Baseer to take a look and fix the issue, but he denied that the rippling had anything to do with the washing--which is simply not true, as the rug was perfectly fine beforehand. He then charged me an additional $175 to "fix" the rug, but he was unable to do so. The rug still has ripples, and now it is also stretched out of shape (see pictures). When I confronted him about the poor quality of work, instead of taking responsibility, he repeatedly accused me of lying, raised his voice, and even said he never works with people of my background and nationality. This was despite the fact that I had already paid for his poor service and was only voicing a legitimate concern about customer service. To be fair, Baseer's prices are reasonable, but that is probably the only positive thing about his business. Unfortunately, the rug in question had deep sentimental value for us, and now it has been ruined. All he did was accuse me of lying while charging me for services he did not properly deliver. Absolutely terrible customer service. Stay away at all costs.

    My experience with Baseer has been nothing but superb -- because of his professionalism, his focus…read moreon serving his clients, his talents and the quality of his work, and his reasonable pricing. It all started when Basser answered his work phone at 9pm on a Friday night two weeks ago (I had planned to leave him a message). He took my info and called me back the next morning, as arranged. When Baseer came to my home the following Monday afternoon, we focused on two rugs - a small silk handmade Turkish that was in need of deep cleaning only and a 50-year old, 9'x14' green and ivory Indo-Chinese medallion rug. This rug was severely and unevenly faded, had damage on a small border area due to resting under a heavy upholstered chair, a few 1-inch "pock marks" in ivory areas of the rug, and badly "eaten-up" and uneven fringe. . He worked with me on an approach that would bring the large rug back to life - stunning and "whole' but, per my preference, showing small imperfections of age. And would keep the price in a range I was willing to spend at this point in time. After showing me some interim pictures post-repair, I realized it would be insane not to spend a little more to re-fringe the rug. Both rugs were back on my floors the following Monday afternoon and laid down by Baseer and his lovely wife, Veda. Already, I've gotten several "ooohs and aahs" from the small number of people who have seen the rugs. Baseer left last Monday afternoon with one more rug - a Chinese English Garden woolen runner that hadn't been cleaned since I bought it in 1991/92. The pictures Beseer sent this morning, after it was cleaned, show such bright colors that it almost looks like a different rug. And it also looks new, since he also re-fringed it. In addition to being a delightful individual, Baseer is very knowledgeable and talented (he does some of the detailed color restoration himself). He loves his work, has a sharp and artistic eye, and believes that he does well when his work makes his customers happy. All this at very fair and reasonable prices. What more could I ask for?

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    Baseer Oriental Rugs - Fine quality Silk &wool Persian Tabriz rug size 8x12

    Fine quality Silk &wool Persian Tabriz rug size 8x12

    Baseer Oriental Rugs - Antique handwoven Persian Herize 7x10 on sale now.

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    Saloni Furniture - furniture - Updated May 2026

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