A quick shoutout to the team at RH Paramus and RH Corporate for outstanding customer service…read more I purchased a dresser four days before Memorial Day, only to see a 10% clearance sale launch two days later. When I reached out, the store manager and corporate team stepped up to honor the discount retroactively even though all items are "final sale". It's refreshing to see a brand back up its premium status with premium service and actively protect its customer relationships. I'm thrilled with the quality of the piece and highly appreciate the team's empathy.

I learned a lot about our RH outlet at this location, but the hard way because the storage bed I…read morewas going to purchase was sold the night before and was not updated in their internal system in time. Tips -so definitely call advance to confirm they still have furniture before making the trip. This location is an old department store so this is the largest showroom in NJ. They have 2 floors with second floor is all outdoor furniture. They really don't get a lot of storage beds but get two deliveries a week on Tuesdays and Fridays.

I'll stop into this Homesense store after I've shopped at the Trader Joe's next door. (If you're…read moregoing to brave the parking lot in this shopping plaza, you may as well hit up both stores). I found some cute home decor and seasonal items for the winter holidays and lunar new year. I also like the furniture pieces and lighting that are featured towards the front of the store. We've been browsing around to see what would look like a good purchase for our place. Homesense had nice pieces that you can touch/sit on. So even if we do not end up not buying from there, what they have on the floor was/is a good source of design inspiration.

Not quite nonsense -- and not exactly couture. Somewhere in between for me…read more Homesense is a riff on its "off price" cousins TJ Maxx and HomeGoods. The emphasis here is on made in India and China furniture and furnishings -- with a decent selection of kitchenware and gadgets. No clothes, jewelry, shoes or fancy foodstuffs in this iteration of the ever evolving chain of stores owned by TJX. Homesense improves on the chaotic and frenetic merchandising practices of its relatives. In other words -- you will find the aisles logically organized with more limited and better curated selections. If you are looking for that odd off price piece -- like a sofa, chair, table, love seat, carpet or new china, this place is worth a look. As with all the other TJX retail stores, you are buying "off the floor" which means that the stuff has been sat in, handled, returned, jostled about, dinged, etc. -- so inspect carefully before buying -- especially with the higher priced furniture and carpets. Top Tip: Shares a parking lot with Trader Joe's -- which means PACKED on Saturdays. Best shopping experience is early or late -- midweek.

I enjoy coming to Crate and Barrel, as they have some nice home and kitchen products (plates,…read morebowls, appliances, decorative items etc), and they do a nice job with their aspirational displays. My house will never look like that! They don't have a huge variety but enough to likely find something. Prices aren't cheap but they sometimes have sales. They also have a military discount. We're always greeted when we enter and their staff can only be described as classy. Plentiful parking and next to a Home Depot.

This is for corporate online ordering. HORRIBLE customer service. I ordered a bridal shower gift on…read moreSeptember 24, the shower is today, Oct 5th. I have yet to receive it & no one at customer service seems to care or help me! I won't have the items to give to the bride to be today. This is inexcusabl. I will never purchase anything from Crate and Barrel again based on this terrible experienc. I will not pay for items not received. The shipping carrier INLAND is irresponsible and I blame both parties. TERRIBLE!

Thank you Victor!!!!! I needed to get a large purchase and loaded to the truck asap, pick the…read moreporcelane and other materials, take them to the cashier, and then to the truck!, he was with me through all the process, fast, efficient!!! wonderful person!

Went to Floor & Decor yesterday afternoon in Paramus. We were looking for waterproof, Vinyl floor…read moretiles. Floor & Decor had many options to choose from and at very reasonable prices. Thank you, David P, for your help when we wanted to know about the difference in waterproof tiles and how to determine the wear and tear of certain materials and longevity. We will be back again if we ever need to look for ideas. There are more options with tile work for kitchens, Vanities, tools and more. Staff was friendly and welcoming.

Poor customer support. Would not recommend, low quality items. Expensive for ikea like furniture…read more Table top came damaged in box, contacted customer service and since not in stock cannot replace or exchange.

Dear Safavieh Customer Service,…read more I'm writing to share my very disappointing experience with the sales associate/designer named Debbie at your Livingston, NJ store. I visited the showroom in January 2025 and was introduced to Debbie (unfortunately, I do not know her last name). She explained that for her to provide in-home design services, I would need to commit to purchasing at least $10,000 in furniture or place a 10% deposit of $1,000. Per her request, I provided my credit card information. I did take her design suggestions and ended up purchasing over $20,000 worth of furniture. Debbie assured me that everything would be delivered within two months, and she also promised to be present at each delivery to oversee the process. Unfortunately, she did not follow through on her promises. For the first of several deliveries, she contacted me on the day of and said she wouldn't be coming due to traffic. While I understood the situation, it was disappointing. More frustratingly, the delivery of a sofa chair and king-size bed took nearly three months. During this time, I had no proper bed and was forced to sleep on a sofa bed. The sofa bed was a floor sample, so thankfully it arrived quickly, but I expected much better service and communication given the scale of my purchase. This experience has been stressful and frustrating, especially considering the cost and expectations set at the beginning. I hope you take this feedback seriously and look into improving the customer experience and follow-through at your Livingston location.

So disappointed. I love West Elm's stuff, but the delivery experience has been a nightmare. I…read moreordered a bed in mid March that was meant to be delivered by end of March. They rescheduled the delivery for April 3rd, and then canceled the day before as they were missing parts, I was told I would be notified within 3 days when they were able to reschedule. After hearing nothing, I called a week later and they said they would call to reschedule when they have to parts. It is now approaching the end of April and I still have not heard anything about them rescheduling the delivery. I have called to follow up multiple times. In addition to this, I also ordered a couch in March. About 2 weeks ago (early April), I realized it will be too large for my space. I called West Elm to cancel the order, as they did not allow me to cancel online. The woman I spoke to told me it would be no more than 3 days to hear whether or not my cancellation request was approved by the manager. Again, I heard nothing. When I called back today, they acted as if they had never heard that I wanted to cancel the order (now far less-likely to be canceled due to being further along in production). They again told me they would put my request through to the manager. I spent 30 minutes on the phone with someone that was able to get me no answers. I am extremely disappointed with their service. Their products are expensive, and the lack of communication and responsiveness after a sale is unacceptable.

Worst delivery experience ever! West Elm was unable to fit the sofa we purcahsed into our elevator…read moreand advised that we would have to take the whole thing apart. They left the sofa in the loading area of our building, and we were forced to hire a third-party (at significant added cost) who was able to fit it into our elevator by simply removing the legs and cushions. The incompetence and lack of effort by the West Elm delivery team was beyond belief. To make matters worse, they delivered the wrong rug, installed bed frame legs on backwards, and have refused to fully reimburse me for added costs incurred. Shame on you West Elm!

This is my favorite antique shoppe in northern New Jersey! Every time I walk into this place I feel…read morejoy not just from the various antiques but from the people working there. They are knowledge and genuinely like how neat all the stuff is. They are extremely personable. There is the barn filled with furniture, larger antiques and trinkets and the house building that has some really cool antiques throughout. I once saw a JFK campaign hat! The prices are fair and they are also willing to negotiate with you. Every time I've gone in as well there is new stuff which I think speaks for the amount of consigners in the area. The property itself it pretty beautiful too. While I wish I could keep this place a secret, they deserve the business. If you want a neat shopping experience go check it out and then go to their farm cafe later.

When you leave something on consignment they do not call when it is sold. You have to call them…read more That would be O.K. but nobody answers the 'phone.

Originally I did not plan on visiting CB2, but I was in the section of Paramus Design Center where…read moreit is located. I'm glad I did though because they've curated and set up a very gorgeous space. You can't help but be inspired being in there. Plus, the design associates there were friendly and welcoming (not necessarily the case for the all stores - just saying). If you are into modern and contemporary home goods and furniture with more of a luxurious, sleek look - CB2 is a good place to go.

Do not shop at this location!!! Horrible store associates, texting and lounging on store display…read morechairs upon entrance with clients in-store. Ordered a gift for in-store pickup, when picking up the order I had asked for gift wrap (ordered many gifts prior and registered for my wedding here), the sales associate shared they did "not offer gift wrap" in-store. I'll be returning my online order and will not be purchasing at this location ever again in the future. Poor customer service and training is unacceptable for the price point- do better CB2 leadership.