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Bob Worner Ltd

4.8 (20 reviews)
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9 years ago

I had an excellent experience buying my truck from Bob. He makes everything easy. Wouldn't want to go anywhere else. Highly recommend.

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16 years ago

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9 years ago

We just bought our second vehicle from Bob. A smooth operation and a great price. Thanks

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11 years ago

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Ask the Community - Bob Worner Ltd

Review Highlights - Bob Worner Ltd

I could not have been more pleased with my car buying experience.

Mentioned in 2 reviews

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Aaron Ford of Poway

Aaron Ford of Poway

3.2
(726 reviews)

I had a really solid experience with this dealership. The whole team was super friendly and easy to…read moredeal with, which honestly made a big difference. What stood out the most was how they handled a pretty expensive repair on my car. They didn't give me the runaround or make it a hassle--they stepped up and took care of it, which I really appreciated. On top of that, I had a cosmetic issue with the vehicle, and they took care of that too without any problems. That kind of service is hard to come by. They kept me updated, answered my questions, and made sure everything was good before I got the car back. You can tell they actually care about their customers and not just making a sale. Big thank you to Ryan, the General Manager, and the entire service team for going above and beyond--I really appreciate it. Overall, I'm really happy with how everything turned out. I'd definitely go back and would recommend them if you're looking for a place that treats you right.

I received another recall notice for my 2025 Ford Ranger so I called Aaron Ford Service in Poway…read more This Ford Dealer is closest to my home. The phone kept ringing, then a recording came on to leave a message. I never got to speak to a live person, so I left a detailed message. No call back. Two days later I called again. Same situation-except I kept getting hung up on while waiting on hold then getting hung up on when someone picked up. I called several times until a service person finally answered. I was asked if I would go on a "brief" hold, I said okay. After being on hold for 5 minutes and 37 seconds I gave up. I called Aaron Ford the next day. Again, a long wait on hold. When the service person got on the line, I was again asked to go on a brief hold, I said no because I was left hanging yesterday. He said, "Let's not worry about yesterday" "what's going on today"? I told him about the recall and he looked up my vehicle. He told me the earliest appointment was in seven days and they-Aaron Ford would need my vehicle for 1-3 days. When I asked questions about the recall he got impatient with me. I asked, if Ford needs three days to repair my vehicle, do I get a rental? He said Ford will not give you a rental. I asked if there was anything else Aaron Ford could do, he said he would have Aaron mobile service contact me. After three days, they never did. I called Perry Ford in National City. I got through to the service department with no difficulties or long waiting times. The service person patiently answered ALL my questions about the recall. In 2 days Perry Fords Mobile service came to my house and performed the recall repair. Even though Aaron Ford is close by, I will continue to use Perry Ford for my service and vehicle purchases. Even if it means driving to National City. Very disappointed in Aaron Ford of Poway they used to be good.

Poway Honda

Poway Honda

3.7
(1.2k reviews)

If I could leave separate reviews for each of these guys I would but unfortunately Yelp won't let…read moreme! I chose Poway Honda SOLELY because of the absolute unmatched quality of care I received from MICKEY. I was actually in the market over a year ago when I met Mickey but didn't pull the trigger as I wasn't quite ready. Now that I was ready Mickey came to my mind automatically and I called him to make an appointment. From start to finish he was there with his one of a kind personality, caring heart and gentle spirit. Please ask for Mickey when coming to this dealership you will be so happy you did. and CHRISTIAN I could not have felt more comfortable and at ease. His calm demeanor through the finance aspect of the sale was truly stress free. Thank you, Christian! Last but not least TYREE thank you for walking me through the final paperwork and making sure I felt comfortable with the last part of the deal and that I completely understood what I was signing. Thanks again to Tyree. Love my new car guys!

This dealership has completely changed my perception of Honda. The customer service is by far the…read moreworst I've experienced. It is nearly impossible to get through to a service advisor, and when they promise to call you back, they never do. I've repeatedly been left waiting with no communication or follow-up. I expected much better from Honda, but this experience has made me regret buying a Honda in the first place. If this is the level of service customers can expect after purchasing a vehicle, it's incredibly disappointing. I would not recommend this dealership to anyone

Pedder Chrysler Dodge Ram Jeep of Poway

Pedder Chrysler Dodge Ram Jeep of Poway

2.7
(459 reviews)

This review is regarding their service department…read more I got a notice for a recall issue for my car and decided to call Pedder in Poway to get it fixed because my regular Chrysler dealership in Kearny Mesa has been going downhill in terms of customer service and never picks up their phone. Sure enough when I called Pedder, a human (shock face!) representative picked up who was very friendly and professional and she got me booked within the same week I called. Once I got there, I was greeted by my service advisor Greg who was friendly and professional as well. He got me checked in right away and even had a complimentary van ready to take me back home. I was in and out within 10 minutes. My car was ready for pick up the same day! They send you text reminders and status updates about your car which is nice. The cherry on top was they washed my car without me asking so when I picked it up, it was clean and ready to go! Again, checking out was a breeze and I was out within 5 minutes. Super easy and stress free. This was my first visit but hope all my future service visits will be just as good as this one...

If could give this dealership less than one star, I would. I'm a retired police officer and a…read moreveteran and I truly value honesty and integrity. I live close to this dealership and while I have been aware of their low reviews and opinions from neighbors, I decided to give them the benefit of the doubt. On 04/20/26, I was searching online to purchase a new Jeep wrangler sport S. I checked the official webb page for this dealership and noticed they listed a vehicle for the net cost of $40,921. I contacted them through their webb page to schedule a test drive. A new salesman, Isaiah Gonzalez, contacted me and we agreed on a test drive for 4/21/2026 at 1200 hrs. I arrived at the dealership at the agreed time and met Mr. Gonzales, who had the vehicle ready for a test drive. We conducted the test drive and upon returning to the dealership, I decided to make a purchase offer of $39,000 to Mr Gonzales, which he promptly took to his sales manager Mr. Jackey Moore. Mr. Gonzalez returned a short time later and advised me that they had accepted my offer and ask me to come over to his desk to start the paperwork. Mr. Gonzales then produced a sheet of paper with the agreed price, but also a number of costly dealership added items, including the standard security systems and other unwanted add-ons. I immediately declined the added items. Mr. Gonzales then asked me to agree on something "because they needed to make some money on the vehicle". I remain firm on not purchasing the additional items, but advised him, I would consider financing with them. Mr. Gonzales preceded to speak with his sales manager, Mr. Moore, who promptly asked me to come into his office. Mr. Moore Then advised me that they could not sell me the vehicle because they had made an error in their official dealership Webb page and that they would loose too much money if the sold me the vehicle at the agreed price. Mr. Moore would not give any further logical explanation for the alleged error. I had several photos of the listing which I agreed to show him but he had no interest. He further did not show much interest in a reasonable resolution after I had spent over two hours at the dealership, and only encouraged me to purchase a vehicle somewhere else. A second rather rude , individual, in the sales office, who refused to identify himself, but I later determined to be sales manager Johnny Luttrell , jumped into the conversation and attempted to excused the errors on their part, but at no time suggested a reasonable resolution. A request to speak to the General Manager was denied. These individuals did not conduct themselves as professionals in the least. I intend to take further action in this matter to include reports to the appropriate state consumer protection agencies, as well as the Department of Motor Vehicles which oversees licensing for vehicle dealerships. In summary, I would not recommend this dealership to anyone.

CarPair

CarPair

4.8
(241 reviews)

A friend referred me to Carpair. I liked working with Britt…read more My car sold within one day. Britt told me the price and I asked for a little higher price. She successfully negotiated for the price I wanted since my car was in high demand due to its' great gas mileage. Carpair is the only place I will go to buy or sell a car. An employee came to my home and did a diagnostic test and took photos of my car. This was so much better than trying to sell my car myself. Carpair paid for the Uber home after I dropped off my car at the car dealer. Thank you Britt!

This service was accessible, quick, and easy for us as we were moving to Japan and needed to sell…read moreour car fast. I enjoyed working with Britt as she made the process easy. She mentioned that she would waive the $98 service fee due to my husband being in the military. We were appreciative of that as costs due to the move we're adding up. One thing I would have loved to see in the app is the active offers coming in from different dealers. I wasn't sure if the offers that were coming in were accurate or not, or just made up numbers. I wish I had sent in a CarMax quote on my own to compare numbers, but was told they had already sent one in. Once we sold the vehicle, we completed all the paperwork with the dealer, and contacted Britt for next steps. She had informed me that we'd need to pay her $298. I will admit, I wish she had mentioned that during the process because it was not mentioned once. She had only mentioned she would waive the $98, so I thought we didn't owe anything. I'm not entirely upset as I believe she should definitely get paid for helping us, but ensure all fees are brought up in the beginning for transparency.

Ranch & Coast Motorsport

Ranch & Coast Motorsport

3.2
(11 reviews)

I purchased a Porsche Cayenne from this dealership that was advertised as "not perfect," but there…read moreis a massive gap between "not perfect" and "undrivable." Upon delivery, the vehicle was actively spewing oil. When I attempted to refuse delivery, the General Sales Manager, Sean, claimed he was unaware of any leaks and was initially unwilling to work with me. I took the car to a local independent shop where the initial quote for an engine-out reseal was over $12k--a necessity because the vehicle had been severely neglected. After some back and forth, Sean offered a $1.5k credit. While I accepted that at the time, it didn't come close to covering the reality of the situation. I have now owned this car for over two months and it is still not drivable. After multiple attempts to fix the leaks, the engine eventually had to be pulled to do the job correctly. I am now over $20k deep into repairs for a car I paid $10.5k for. Regardless of the "not perfect" description, this dealership sold a vehicle with a catastrophic mechanical failure. If you are considering buying here, be aware that their idea of a "minor issue" might actually be a five-figure nightmare. Save yourself the headache and look elsewhere.

I had nothing but a good experience working with this dealership. I live in Colorado and was a…read morelittle nervous about buying a car out of state. Shawn was very great about sending me photos/videos of the car, as well as providing all the service records and history (on top of the carfax). I had a million and one questions, and Shawn showed a lot of patience while walking me through the purchase and shipping process. He was accommodating with the PPI I wanted done, which was also great considering I was buying the car "unseen". After purchase, Shawn provided me with a shipping company that he works with, which was one of the easiest things to set up. The car showed up earlier than expected, is immaculate and exactly as described. This was one of the best car buying experiences I have had. As a woman, most dealerships are pushy and treat me like I don't have an understanding of cars. This dealership did not fall into that category, and was so laid back/accommodating. I would definitely recommend this dealership and Shawn to anyone, including members of the Rocky Mountain Porsche Club (he does have a great inventory of Porsches)! Definitely looking forward to working with him in the future when we purchase our next track car.

Bob Worner Ltd - car_dealers - Updated July 2026

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