I had an amazing experience at Mossy Nissan Poway! Carlos took incredible care of me from start to…read morefinish. I purchased my 2021 Tesla through him, and he made the entire process smooth, transparent, and stress-free. He was patient, knowledgeable, and truly went above and beyond to make sure I felt confident in my purchase. The entire team was welcoming and helpful, and you can tell they genuinely care about their customers. If you're looking for great service and a team that actually listens and delivers, go see Carlos and the Mossy Nissan Poway crew. Highly recommend!

This Nissan location is alright. I had my old car serviced here before a few times and my…read moreexperience was always short of meh. I found the service/mechanic guys to be a little pushy and it was a bit uncomfortable. Their prices for mechanical issues are a little high, but I think that's to be expected for a dealership.

Alin was awesome to work with - helped me get out of a lease and into a new car that I absolutely…read morelove. The whole process was really easy, and he took out so much of the hassle of leasing. Would recommend him to anyone in the car market!

I highly recommend working with Alin because he provides excellent service and unbeatable prices…read more Alin is always providing the best deals and always has the car with the packages that I want. Alin responds fast and will make sure you get what you need. I've been going to Alin for a new car lease for over 7 years and will keep coming back. My new car was delivered to my house and my old lease was picked up too. Very convenient and excellent service.

A good, smooth experience having my Tacoma serviced there through Caleb Whitekiller service advisor.read more

Drove all the way from LA and was hoping we were going to have a great buying experience...WE DID!…read moreEverything about the process and deal was handled in good faith. Loved our interactions with Lionel. Would definitely give them our business again. Thank you for a smooth transaction and such a satisfying experience. Financing was quick and not pushy with EZ. Offered some knowledgable advice after getting to know us a bit, much appreciated! All in all, superb experience and we love our Rav4!

Worked with Khalil and enjoyed the experience ( as much as I could buying a car from a dealership…read more). He was fair and seemed honest and I had a good time hanging out during the paperwork downtimes.

I had a really solid experience with this dealership. The whole team was super friendly and easy to…read moredeal with, which honestly made a big difference. What stood out the most was how they handled a pretty expensive repair on my car. They didn't give me the runaround or make it a hassle--they stepped up and took care of it, which I really appreciated. On top of that, I had a cosmetic issue with the vehicle, and they took care of that too without any problems. That kind of service is hard to come by. They kept me updated, answered my questions, and made sure everything was good before I got the car back. You can tell they actually care about their customers and not just making a sale. Big thank you to Ryan, the General Manager, and the entire service team for going above and beyond--I really appreciate it. Overall, I'm really happy with how everything turned out. I'd definitely go back and would recommend them if you're looking for a place that treats you right.

I had an appointment today at Poway Honda Service Center. ALVARO helped me - the car needed service…read moremaintenance and discovered some other things needing attention. Alvaro explained what was needed, told me the pricing and estimated time. Since it was going to need some time, Alvaro arranged a ride for me with TANIA so I didn't have to wait several hours. I appreciate the kindness and thoughtfulness of Alvaro and Tania to make sure that I was able to get the car work completed and be comfortable during the process. They even made sure that I would be picked up when the work was completed. Tania noticed that the car needed a wash and took care of that for me, I really appreciate the gesture. Great customer service by Alvaro, Tania and mechanic Jorge! Thank you for your efforts!

If I could leave separate reviews for each of these guys I would but unfortunately Yelp won't let…read moreme! I chose Poway Honda SOLELY because of the absolute unmatched quality of care I received from MICKEY. I was actually in the market over a year ago when I met Mickey but didn't pull the trigger as I wasn't quite ready. Now that I was ready Mickey came to my mind automatically and I called him to make an appointment. From start to finish he was there with his one of a kind personality, caring heart and gentle spirit. Please ask for Mickey when coming to this dealership you will be so happy you did. and CHRISTIAN I could not have felt more comfortable and at ease. His calm demeanor through the finance aspect of the sale was truly stress free. Thank you, Christian! Last but not least TYREE thank you for walking me through the final paperwork and making sure I felt comfortable with the last part of the deal and that I completely understood what I was signing. Thanks again to Tyree. Love my new car guys!

This review is regarding the service side. I have been…read moreusing the service center for about 8 years. Unfortunately, my prior Ram 1500 has had multiple issues and I've had to go in many, many times for warranty work. Point being, I've seen many service advisors and managers come and go. I recently had to take my new truck in, and I was extremely impressed and treated completely different from past experiences. A huge shout out to the newest Manager (I don't know his name) and Kathleen!!! Kathleen was the most helpful and caring service advisor you could ask for. She genuinely is just a nice person! I cannot thank her enough. It just seems like there's a different vibe and different crew over there doing good things.

If could give this dealership less than one star, I would. I'm a retired police officer and a…read moreveteran and I truly value honesty and integrity. I live close to this dealership and while I have been aware of their low reviews and opinions from neighbors, I decided to give them the benefit of the doubt. On 04/20/26, I was searching online to purchase a new Jeep wrangler sport S. I checked the official webb page for this dealership and noticed they listed a vehicle for the net cost of $40,921. I contacted them through their webb page to schedule a test drive. A new salesman, Isaiah Gonzalez, contacted me and we agreed on a test drive for 4/21/2026 at 1200 hrs. I arrived at the dealership at the agreed time and met Mr. Gonzales, who had the vehicle ready for a test drive. We conducted the test drive and upon returning to the dealership, I decided to make a purchase offer of $39,000 to Mr Gonzales, which he promptly took to his sales manager Mr. Jackey Moore. Mr. Gonzalez returned a short time later and advised me that they had accepted my offer and ask me to come over to his desk to start the paperwork. Mr. Gonzales then produced a sheet of paper with the agreed price, but also a number of costly dealership added items, including the standard security systems and other unwanted add-ons. I immediately declined the added items. Mr. Gonzales then asked me to agree on something "because they needed to make some money on the vehicle". I remain firm on not purchasing the additional items, but advised him, I would consider financing with them. Mr. Gonzales preceded to speak with his sales manager, Mr. Moore, who promptly asked me to come into his office. Mr. Moore Then advised me that they could not sell me the vehicle because they had made an error in their official dealership Webb page and that they would loose too much money if the sold me the vehicle at the agreed price. Mr. Moore would not give any further logical explanation for the alleged error. I had several photos of the listing which I agreed to show him but he had no interest. He further did not show much interest in a reasonable resolution after I had spent over two hours at the dealership, and only encouraged me to purchase a vehicle somewhere else. A second rather rude , individual, in the sales office, who refused to identify himself, but I later determined to be sales manager Johnny Luttrell , jumped into the conversation and attempted to excused the errors on their part, but at no time suggested a reasonable resolution. A request to speak to the General Manager was denied. These individuals did not conduct themselves as professionals in the least. I intend to take further action in this matter to include reports to the appropriate state consumer protection agencies, as well as the Department of Motor Vehicles which oversees licensing for vehicle dealerships. In summary, I would not recommend this dealership to anyone.

Exceptional Experience with "Wesley Etheridge / Khaled Mousavi" at Pedder Hyundai of Poway, CA. I…read morerecently worked with Wesley at Pedder Hyundai of Poway, and my experience was outstanding. Although we couldn't finalize a deal on the car I wanted, the experience was exceptional--especially compared to other dealerships that often use gimmicks and hidden extras to push a sale. Wesley and his team were refreshingly honest and professional. Here's what stood out: --Prompt Communication: Wesley was extremely responsive to my calls and texts, which made the process smooth and stress-free. --Transparency: He was very straightforward and transparent with the numbers--no hidden surprises, which is rare in today's auto market. --Customer Focus: Wesley listened carefully to what I was looking for and genuinely tried his best to work out a deal that fit my needs. --In-Person Interaction: When I met him at the dealership, his pleasant smile and warm personality left a great impression. --Team Support: Wesley had Khaled show me the car and explain all the features. Khaled was equally impressive--friendly, approachable, and very knowledgeable. I'm still working with Wesley to see if we can make a deal, and based on this experience, I would highly recommend reaching out to him if you're considering Hyundai.

Had to Threaten Litigation to Get Resolution - I am happy with the car I bought from Pedder Hyundai…read moreof Poway, and they were responsive and helpful during the purchase. However, I found three substantive omissions/issues after returning home - representing over $2,800 in purchased items and including a required tax document - and contacted Pedder to resolve them. Had they worked with me to do so in a reasonable time, I would be leaving them a 4- or even 5-star review right now. Instead, I ended up having to spend dozens of hours of my time over six months and threatening litigation to finally get resolution. Pedder was non-responsive over several weeks and my many attempts to contact them after the purchase - including phone calls, texts, and emails to each of the people who had worked with me, plus a written request for a phone call with the general manager (or anyone who could help) explaining that they were about to give me no choice but to escalate matters. I then filed a case with the Better Business Bureau (BBB) and, after several more weeks of their and my work, frustratingly still had no resolution to the main issue - namely, lack of any documentation or proof of activation for the car's security system, which Pedder told me was an already built-in feature of the car and working, and which I had paid $1,695 in cash for - but which the security system company was telling me was actually NOT active on my car. It then took me writing Pedder a letter demanding a refund for what I had discovered was essentially a fraudulent $1,695 sale - and threatening litigation if necessary - to finally get a response. Pedder finally admitted that they had never installed/activated the system (!) - despite our purchase contract and their stating repeatedly since that they had. (Thankfully they decided to issue the refund instead of being taken to small claims court.) I couldn't help but ask the manager who was assigned to call me "I've got to ask: is this really how you all do business?!" My issues were straight-forward and should have been resolved by any competent dealership relatively quickly. I'd expect to lose my job or business if I treated my customers as dismissively as Pedder did me. I hope I never have to interact with them again.

A friend referred me to Carpair. I liked working with Britt…read more My car sold within one day. Britt told me the price and I asked for a little higher price. She successfully negotiated for the price I wanted since my car was in high demand due to its' great gas mileage. Carpair is the only place I will go to buy or sell a car. An employee came to my home and did a diagnostic test and took photos of my car. This was so much better than trying to sell my car myself. Carpair paid for the Uber home after I dropped off my car at the car dealer. Thank you Britt!

What an easy experience! Brittney was referred to me by a friend who has used this app and was very…read morehappy. It was easy to upload my photos and within a day my car was sold! I highly recommend!

I had nothing but a good experience working with this dealership. I live in Colorado and was a…read morelittle nervous about buying a car out of state. Shawn was very great about sending me photos/videos of the car, as well as providing all the service records and history (on top of the carfax). I had a million and one questions, and Shawn showed a lot of patience while walking me through the purchase and shipping process. He was accommodating with the PPI I wanted done, which was also great considering I was buying the car "unseen". After purchase, Shawn provided me with a shipping company that he works with, which was one of the easiest things to set up. The car showed up earlier than expected, is immaculate and exactly as described. This was one of the best car buying experiences I have had. As a woman, most dealerships are pushy and treat me like I don't have an understanding of cars. This dealership did not fall into that category, and was so laid back/accommodating. I would definitely recommend this dealership and Shawn to anyone, including members of the Rocky Mountain Porsche Club (he does have a great inventory of Porsches)! Definitely looking forward to working with him in the future when we purchase our next track car.

I purchased a Porsche Cayenne from this dealership that was advertised as "not perfect," but there…read moreis a massive gap between "not perfect" and "undrivable." Upon delivery, the vehicle was actively spewing oil. When I attempted to refuse delivery, the General Sales Manager, Sean, claimed he was unaware of any leaks and was initially unwilling to work with me. I took the car to a local independent shop where the initial quote for an engine-out reseal was over $12k--a necessity because the vehicle had been severely neglected. After some back and forth, Sean offered a $1.5k credit. While I accepted that at the time, it didn't come close to covering the reality of the situation. I have now owned this car for over two months and it is still not drivable. After multiple attempts to fix the leaks, the engine eventually had to be pulled to do the job correctly. I am now over $20k deep into repairs for a car I paid $10.5k for. Regardless of the "not perfect" description, this dealership sold a vehicle with a catastrophic mechanical failure. If you are considering buying here, be aware that their idea of a "minor issue" might actually be a five-figure nightmare. Save yourself the headache and look elsewhere.