1. Mossy Nissan Poway

1. Mossy Nissan Poway

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Poway, CA

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Mossy Nissan Poway

4.0 (429 reviews)
Closed 9:00 am - 8:00 pm

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Services - Mossy Nissan Poway

Auto transmission repair

Oil changes

Routine automotive maintenance

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Reviews With Photos - Mossy Nissan Poway

Brandi P.

There is a reason we keep coming back to Mossy Nissan Poway for our vehicles. The staff is always very nice, so helpful and work with you and your budget with no pressure. We feel comfortable when we come here. Luca is always so great and helps us find the car that meets our needs within our price range. He helped make our car buying experience quick, easy, and pain free!

2015 Nissan Xterra
Bryan F.

I bought here in 2015 and have been coming back for service ever since. In the roughly 40 years I've been driving, this is the best dealership I've ever had the pleasure of being a customer of. I have horror stories from almost every car repair place I've been to, but not Mossy Nissan Poway. To me, they're the gold standard. Fast service, correct diagnoses, never any unnecessary upsell, helpful advice, and friendly people. ( Thank you Darren and Ali. ) I will keep returning and will probably buy my next car here if for no other reason than that the Service Department is reliable. I'm having a hard time saying that about many businesses today.

2026 Nissan rogue platinum
Jarret B.

If you're shopping for a Nissan I highly recommend you going to Poway Mossy Nissan and ask for Art Perea. He is easy going made the experience great and not pushy did not make me feel pressured and was willing to negotiate and also drove an hour to pick up the car we wanted from another dealership.

2024 Nissan Ariya

I purchased a used Nissan Ariya at Mossy Nissan in Poway yesterday and couldn't be happier about the service I received from everyone there but especially Miguel. Miguel was super friendly and knowledgeable without being pushy. My husband and I came in wanting to see the Nissan Leaf and I mentioned that I was curious how it compared to my top electric car choice (the Mustang Mach E). We test drove the Leaf and really liked it but it was a bit small for our needs. Miguel mentioned that we might like the Nissan Ariya (which I had honestly never heard of previously). He had a gorgeous two-tone Boulder grey one in the lot and it was love at first site. I really liked all of the features and price point as well as the look of the vehicle. I take my time with decisions so we left the dealership that day with Miguel's card and no pressure from him which I really appreciated. Miguel was super helpful when I texted him over the next few days with questions about the different Ariya trim levels. He sent me a list of every used Ariya across all the San Diego Mossy Nissans that fit our budget and specifications. He even offered to get any we were interested in brought over to Poway so we could check them out conveniently. A couple of days later, we picked out a different trim option and Miguel was nice enough to drive to El Cajon and back to get to Poway for us to see that very day. We test drove it and liked it a lot but it wasn't the right car for us. Thankfully, the first Ariya I fell in love with was still there and Miguel helped make our transaction smooth and easy! We walked out with a gorgeous new car in record time. I would 100% come back to Mossy Nissan. Thanks Miguel!

GENERAL MANAGER - response to my honest negative reviews via email.

I first noticed major issues (convertible top, window sealing, etc.) while driving home the same day of purchase -- clearly concealed and undisclosed prior to sale. Dealership refused anything beyond the basic buyer's guide, denied my request to cancel/refund the GAP insurance I paid for & provided incorrect written information about cancellability, then responded to honest negative reviews with personal attacks via email and threats instead of fixing their mistakes. Avoid Mossy Nissan.

Amanda B.

The staff at Mossy Nissan Poway were so responsive and really showed commitment to making sure all of our questions were answered. I had been searching high and low specifically for a dark grey model 3 Tesla with less than 20k miles and didn't know the color and the wheels were upgraded on this vehicle so it was in high demand. In fact, yesterday we saw this posting show up and I submitted an inquiry asking if I could schedule time to come see it on Tuesday. He said that there was a lot of interest and offered to bring the car to my house to test drive! I ended up going up there on my own, fell in love with the car and told them I was going to pick up my bf since he was doing the financial part, and apparently as soon as we said yes another salesperson had received a call from someone stating he had a cashiers check and was on his way. Luckily the guys at Mossy are stand up guys and made sure that I got the car! Terrific service, clean dealership and not pushy at all. Very transparent which is so important.

Melissa M.

I am extremely happy with my experience. From searching online to coming in for a test drive and ultimately purchasing my new Rogue, everything was simple and straightforward. There was no pressure! Luca was incredibly helpful and made the entire process enjoyable. Both the sales manager and the finance manager worked efficiently to get me out the door as quickly as possible. Thank you so much, Poway Mossy! And thanks again, Luca!! I appreciate you

In love with our new Nissan Ariya Evolve Plus!  Mossy Nissan Poway is the best!

So we did a thing! Yesterday, the Taylor Family became the proud owners of this 2024 all electric Nissan Ariya Evolve Plus from Mossy Nissan in Poway. We had an excellent experience with this dealership from start to finish! Purchasing a new vehicle can be stressful, but our awesome sales consultant, Luca Mellana, and finance manager Gabe Sellers made it surprisingly easy and enjoyable. They are both patient, kind, upfront and honest, and went above and beyond to meet our needs and make sure we were satisfied customers...they genuinely care, it's not just about making a sale. We highly recommend Mossy Nissan/Poway to anyone looking for an honest, stress-free experience. We couldn't be happier with our new vehicle and will absolutely return in the future!

Mark G.

Mossy Nissan of Poway team was the best! Wife wanted new Nissan Rouge and with some texts with Luca we got best deal in all of Nissan dealerships in SD county and LA. I know because I sent them all an email asking for quotes. Only Escondido was close but Poway delivered the SUV and threw in an awesome hat. Ask for Luka and you will get best deal!

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8 days ago

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6 months ago

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7 months ago

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4 months ago

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4 months ago

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20 days ago

Great, straight forward sales support for pre owned vehicle. Stevenson and Austin were wonderful to work with!

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3 months ago

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8 months ago

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7 months ago

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11 months ago

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1 year ago

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6 months ago

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1 year ago

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7 months ago

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9 months ago

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1 year ago

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11 months ago

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9 months ago

Mossy Nissan Poway provides to notch customer service. They are a pleasure to do business with.

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1 year ago

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10 months ago

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6 months ago

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1 year ago

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11 months ago

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Mike H.

Thank you for the amazing review and continued support

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1 year ago

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4 months ago

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8 months ago

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1 year ago

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8 months ago

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2 years ago

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7 months ago

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Page 1 of 11

Ask the Community - Mossy Nissan Poway

Review Highlights - Mossy Nissan Poway

Of course, the biggest shout out goes to Han, the most amazing guy I have had the pleasure to work with.

Mentioned in 39 reviews

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Beware of this business pulling a bait-and-switch scam with your reservation. I reserved an SUV…read morefor a weekend trip because my wife had thrown out her back and needed something comfortable. My reservation said Chevrolet equinox or similar. Instead, they gave me a Jeep that was nothing like an SUV and charged me an additional $89 "upgrade" fee for an SUV. Aside from the fact that I reserved an SUV, my wife wouldn't have even been able to get into a Jeep. I was forced to pay the additional fee to accommodate my wife's disability as we were leaving for her father's wedding that day. To add insult to injury, the SUV they gave me (after paying more) was dirty and had not been cleaned. It was covered in pet hair and even had the last renter's glasses still in the back seat (if they had cleaned the car and actually cared about their customers, I imagine they would have cleaned the car, removed the glasses, and called the previous renter to let them know). I also feel the customer service agent was very rude and unaccommodating when I asked them to make things right. I usually use the Rancho Bernardo Avis for rentals and should have stayed with them. Lesson learned.

Got there Saturday morning and no car available for our family road trip. The person at the desk…read moresaid this happens all the time and that people are constantly yelling at her. She said managers take the weekends off to relax so they left her by herself to clean out cars and handle irate customers. She said she'd be willing to put me on a waiting list and I could pick up a car on Monday if I got lucky. She was kind of enough to find another Hertz (Dollar) with a car, so a couple of 40 mile round trips and a few additional hours of my time and I'm rolling. Of course, no compensation or even responsibility taken for the trouble caused. I think this store could be useful if you were just renting a car for fun and don't really need it. But if you were actually planning to rent a car and use it for a task, you're rolling the dice.

Hertz Rent A Car

Hertz Rent A Car

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When I returned the car. I filled fully a tank of gasoline, and 1 hour early. They're running…read morebehind. They tell me left a key on the table with a copy of a rental paper, they will email me to let me know is completed. I find out it's a totally wrong. . They over charged me. Vanessa is a manager of Hertz car rental is not a honest person. Her words is not alignment with her action. Last Thursday 12/11/25. I went in with my boyfriend to complained about they over charged to my account about return the car 1 hour later, charged 1 tank of gasoline. It's a totally is wrong . Vanessa said no worries, it's on pending, it will go away. Ending up. It didn't go away, they still show on my credit all the charges from Hertz. Be careful everyone, check on your credit card, don't trust Vanessa for Hertz car rental.

Worst experience ever! My son is a college students, he came home for Christmas, he tried to rent a…read morecar, on the day he picked up the car, they gave him a truck, a big pick-up. My son never drove a big truck before, so he asked for another car. They charged him $150 more per day for a Nissan SUV! That is robbing an college student's money! When I got home, I told my son to return the car, the lady with short hair at the Hertz rental place wanted to charge him $200 for less than an hour rental! I wanted an explanation, she not only did not give me any explanation, but also pointed finger at my face and asked me out. She took advantage of an young kid without any experience. And tried to get rid of the parent who is paying the money. Her face was mean and cold, acting like I owned her huge amount of money. Wow, just unbelievable ! Folks, never step into this place to rent the car, unless you are willing to let them take the money out of your young kid's pocket!

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Zero Stars, this place will ever again, have my business…read more Advertised at "unlimited miles" booked online. At the counter they told us we are charged $350 if you take the car beyond "Southern California". No cancellation refund. We paid for our full 4-day trip, and didn't even end up renting the car. Employees are aloof to you, at best. Horrible service and employees couldn't care less.

This was a bad experience, saved only by Budget Rental in Poway…read more I tried booking a car through AARP. after filling out all the details three times the Budget website would not work with theAARP site. I eventually booked using the Budget number which transfered me to the Caribbean call center, which went well. On the day I went to collect the car at mid day, the office was closed. A note in the window said to call or text. I did and the person said she was out doing stuff and would be back. Fifteen minutes later I called again to politely enquire when she would back, thinking that if she was going be a while I would get lunch. She curtly told she was already there. Her manner throughout the transaction was humorless and unfriendly, despite my attempts to make light conversation. She then gave me a Nissan Altima, instead of the Toyota Corolla I had reserved. I queried this and was told nothing else was available. However, there were several Toyotas on the lot. Upon driving the Altima home, the left side suspension made a knocking sound, felt worn and I felt uncomfortable driving it on the freeway to San Francisco. I returned to the office but once again, it was closed, despite me leaving a message saying that I was returning. I called the number several times, no answer. I left several messages, no call back. I sent several texts, no response. Eventually, I called the main office, explained my dilemma and was advised to change the car at next nearest Budget center. Tony at Budget in Poway was extremely helpful, friendly and had me another vehicle in no time. I highly recommend using this office in Poway. A good experience. Tony said I could return the car to the RB Budget office, but I declined, as I didn't want anything to do with someone so unprofessional and devoid of customer skills. I will probably, not use Budget again, as RB is close to me and there is an alternative.

Mossy Nissan Poway - car_dealers - Updated July 2026

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