Joseph Jones was my service advisor today, and I'm grateful for his kind support and patience in…read morehelping me navigate the complexities of service. A great service advisor like Joseph always makes a Honda dealership stand out to me. I wasn't quite prepared for the car issues that came up today as car maintenance is a need to do for me not an area I'm comfortable with, and I appreciated Joseph's wonderful customer service and straightforwardness in helping me make sure I could balance my tough schedule with the time and cost the maintenance would take. Thanks Joseph for making a solidly positive impression of my first visit to Poway Honda!

TLDR: Car: 2019 FK8…read moreCivic Job: Air Conditioner under TSB campaign Service Advisor: Alvaro 100 Communication: 100 Transparency: 100 Time spent: 6 hours It was 105F today, who knows how hot it was in the service bay. Kudos to whoever worked on my car. You're awesome! Thanks Alvaro and Poway Honda! (I found the car parked like this upon pick up. Definitely a good pose in front of the service line)

Overall this is a good place to checkout if you're looking to save 500-1000 more than Escondido and…read moreCarlsbad. Negotiating at Toyota is difficult and you can be hit with hard pricing. I've confirmed that Poway does include some discount that wasn't an option at Escondido. Don't expect much, but even 500 is better than zero. Escondido lost a sale because of their inflexible policy. Negotiating is a pain at most dealerships. Toyota of Poway is no exception. Do not listen to any price or offer until you get their out the door breakdown. The sales guy was saying all sorts of reasons why he's getting us a better deal, but closer inspection proved that there were some bogus upsells tacked into the price (their equivalent to a LoJack security system) that was snuck on their "out the door price". This was NOT on the car's sticker price.. That was used as a negotiation ploy to make you think you're saving $1200 when they take it off the total price.. BTW, Finance will try and sell you again on that alarm. . - Maybe it's a Toyota thing, but when I bought a Chevy seven years ago they went the extra mile to show me the car features and get some basics setup before letting me drive away. This was basically here are the keys, goodbye. - Selection is limited here, but i think most people check availability before coming here. -Not really a big deal but the loan software they use is from the dark ages. The process Just seemed to take too long, a lot manual steps.

So smooth and wonderful! We had found the car that we wanted and after contacting them through…read moretheir website, Fernando reached out and he was nothing but pleasant and patient with us the entire time. Never experienced any uncomfortable salesman vibes. Felt like buying a car from a friend. Thank you so much for our beautiful car!

This review is regarding their service department…read more I got a notice for a recall issue for my car and decided to call Pedder in Poway to get it fixed because my regular Chrysler dealership in Kearny Mesa has been going downhill in terms of customer service and never picks up their phone. Sure enough when I called Pedder, a human (shock face!) representative picked up who was very friendly and professional and she got me booked within the same week I called. Once I got there, I was greeted by my service advisor Greg who was friendly and professional as well. He got me checked in right away and even had a complimentary van ready to take me back home. I was in and out within 10 minutes. My car was ready for pick up the same day! They send you text reminders and status updates about your car which is nice. The cherry on top was they washed my car without me asking so when I picked it up, it was clean and ready to go! Again, checking out was a breeze and I was out within 5 minutes. Super easy and stress free. This was my first visit but hope all my future service visits will be just as good as this one...

Live a couple minutes from this dealer. Third time trying to buy a car here to stay local. Josh…read moreFreeman was great, but poor guy has arrogant management especially Johnny. Recommend working with Lake Elsinore better guys. If you want to go a bit further Riverside has been the best. Add on is a must and can't be removed-WHat!!! But Lake Elsinore and Riverside removed it with a Please and Thank You. Nothing wrong with Service Department here.

I highly recommend Pedder Hyundai of Poway CA. I purchased…read morea 2026 Kona SEL from Pedder on 6/30/26 I filled out a true car ad for invoice pricing. I was lucky to have Kristina answer. She represented the Pedder internet department well and answered all my questions prior to visiting. A fantastic phone call. I then met Jack from the sales department. A great straight forward presentation with lots of feature benefit selling. He was a fantastic representative and of course knew his products well. Jack was the perfect match for me. I had a horrible sales experience at another Hyundai dealership on the mile of cars in National City CA. If you are looking for reliable transportation at a fair price then Pedder Hyundai and Jack are a great choice. Tell them Edgar sent you. I'm proud to send my friends

Review is specifically for the service department…read more I adjusted my work schedule to bring in my car for pretty basic service, coming early in the morning. It took a while to get checked in which was not out of the ordinary, and after I spoke to a service advisor to get my car checked in he informed me that their system (Techtronic or something) was down. He told me to wait so he could get it resolved and get my car checked in to get worked on. After about 30 min of waiting in the lobby the service advisor came to me and said that they can't check my car in because that system is down and this was my first time visiting their service center. I found this extremely odd and was very frustrated as I scheduled my day around this service and I was being told that they can't work on my car... I get it, stuff happens... The real problem here is that the service advisor told me that he would continue to work on the problem so I can come back to get my car serviced there and that he would contact me. I never received a follow up call....I called and left a voicemail for him to follow up so they could receive my ongoing business and never got a return call from that. Business must be really good here if they aren't looking for new and ongoing customers to get their cars serviced here. I'll go elsewhere.

After shopping 7 Nissan dealerships, I was exhausted by changing numbers, high-pressure tactics,…read moreand dealers requiring financing and warranties just to honor a price. Mossy Nissan Poway was the complete opposite. A huge thank you to Sophia, who won me over with her empathy, honesty, and genuine client-first approach in what can often feel like a man's world. Gael was an outstanding salesman and even spent time playing Hangman with my daughters along with the manager Jayson making what could have been a long day one they'll actually remember fondly. Thank you to Tim, the finance manager, for finding great financing and taking the time to customize a warranty that fit my needs instead of trying to sell me something I didn't want. And a special thank you to Jayson for going above and beyond to earn my business. He gave me one of the most competitive deals and repeatedly reminded me that if the numbers didn't work for me, I was free to walk away. That's the least pressure I've ever felt buying a vehicle, and it's something every consumer should remember--you can always walk away. The biggest surprise? My 8-year-old and 12-year-old daughters spent nearly five hours at the dealership with no kids' area and both left saying it was "the best time ever." That says everything about the hospitality and atmosphere the team created. We drove home in our brand-new 2026 Pathfinder SL feeling excited instead of exhausted. And with the amazing competitive deals made I for the first time ever woke up with 0 buyers remorse anxiety! One final note: after I purchased my vehicle, Mossy Nissan El Cajon called to say they could beat the deal by another $500--after previously requiring financing and expensive warranty purchases to get their pricing. By then, my decision had already been made. Price matters, but honesty, consistency, and how you're treated matter even more. Thank you, Mossy Nissan Poway, for earning our business. I would recommend you without hesitation!

Hands down the best experience! Thank you to Mossy Nissan and Gabe in Finance for encouraging me to…read moreprotect my 2024 Nissan Altima with an extended warranty. At 37,343 miles, the emergency braking radar sensor failed. That would have been well over $2,000 out of pocket, but it was fully covered and repaired at zero cost to me. Mossy Nissan is an honest, customer-first dealership. If you're buying a car from them, do yourself a favor and get the extended warranty!

Eddie and Trevor are the reason I'll keep coming back to Aaron Ford!…read more I can't say enough good things about the experience I had in the service department. From the moment I dropped my vehicle off, they were professional, knowledgeable, communicative, and genuinely went above and beyond to make sure everything was taken care of. They kept me informed throughout the entire process, explained everything clearly, and never made me feel like I was being pressured into unnecessary work. It's obvious they actually care about their customers and take pride in what they do. Huge thanks to Eddie and Trevor for making what could have been a stressful service visit an easy and genuinely great experience. Aaron Ford is lucky to have these two on the team. I'll definitely be asking for them next time!

I received another recall notice for my 2025 Ford Ranger so I called Aaron Ford Service in Poway…read more This Ford Dealer is closest to my home. The phone kept ringing, then a recording came on to leave a message. I never got to speak to a live person, so I left a detailed message. No call back. Two days later I called again. Same situation-except I kept getting hung up on while waiting on hold then getting hung up on when someone picked up. I called several times until a service person finally answered. I was asked if I would go on a "brief" hold, I said okay. After being on hold for 5 minutes and 37 seconds I gave up. I called Aaron Ford the next day. Again, a long wait on hold. When the service person got on the line, I was again asked to go on a brief hold, I said no because I was left hanging yesterday. He said, "Let's not worry about yesterday" "what's going on today"? I told him about the recall and he looked up my vehicle. He told me the earliest appointment was in seven days and they-Aaron Ford would need my vehicle for 1-3 days. When I asked questions about the recall he got impatient with me. I asked, if Ford needs three days to repair my vehicle, do I get a rental? He said Ford will not give you a rental. I asked if there was anything else Aaron Ford could do, he said he would have Aaron mobile service contact me. After three days, they never did. I called Perry Ford in National City. I got through to the service department with no difficulties or long waiting times. The service person patiently answered ALL my questions about the recall. In 2 days Perry Fords Mobile service came to my house and performed the recall repair. Even though Aaron Ford is close by, I will continue to use Perry Ford for my service and vehicle purchases. Even if it means driving to National City. Very disappointed in Aaron Ford of Poway they used to be good.

I called this car center as they had a great choice of Lucids and seemed competitively priced. I…read morecalled and Matt was very patient, helpful and understood my needs very well. He got his Manger Alec involved for my trade and he was very helpful and provided me better pricing making it easy for me make the decision to buy! I drove 71 miles from Orange County to San Diego to test drive make my selection and bought the car. Alan was also very helpful with completing the paperwork and Peter was just as friendly providing valuable information and guidance on several different questions! Overall a very friendly and helpful team! Syed Haneef L

Good deal. Honest transaction. Smiles and handshakes. They had what I wanted and I had cash on the…read morebarrel head. Money talks. Bullshit walks. Anyhoo. This truck is enroute to texas. Things are bigger there and I cant wait to get back to the land west of the pecos out big bend country and trick this truck out with a sound system and a camper on the back. Big mahalo

I asked their estimator, Debir, for a quote to repair all the oxidation on the top of my RAM. He…read moresaid no problem looked at it took some pictures and gave me a quote. I accepted and had the work done, but when I picked my truck up there was still oxidation damage on top next to door. He said he didn't see that when he quoted me and didn't include it in the price. Told me his painter saw it and brought it to his attention, but debir didn't think to call me. Gave me an "extra" cost for that. Classic bait and switch. Will never use them again.

They did an excellent job . After the painting , my car as a new. And the workers are nice and…read moresweet , they help me a lot . I appreciate!

A+ Autocare is the real deal…read more Outstanding customer service, fair and honest pricing, and excellent communication every time. In an industry where it can sometimes be difficult to know who you can trust, A+ Autocare has earned ours completely. They are professional, knowledgeable, straightforward, and genuinely seem to care about their customers and their vehicles. Being family-owned makes the experience even better. They take the time to explain what your car needs, what it doesn't need, and why, without ever making you feel pressured. A+ Autocare is truly a Poway institution. We used to live much closer, but even after moving farther away, we are still willing to make the drive to Poway because we know our cars are going to be taken care of the right way. If you're looking for a mechanic you can actually trust, go to A+ Autocare. You'll be glad you did.

Thank you for the $1000 reimbursement after I submitted the receipt from Subaru. That helps a lot…read moreand that makes things right with me.