We were one of two cars in the lot, so we figured we'd have a quick dinner and be on our way. And order of tenders/fries, a standard breakfast (eggs/bacon/biscuits), and a half sandwich/soup. When the breakfast was ordered, the server left before it could be specified. My wife had to catch her to tell her scrambled eggs. She started to walk away again, my wife stopped her to tell her bacon. Off she went, my wife had to stop her and tell her biscuits. It seems that if you order breakfast without swiftly specifying, you'll get over easy eggs, bacon, and yet to be determined bread option. It took a very long time, and we learned that they had two new cooks. No problem, it's going to take longer. Cool. Waitress kept our drinks filled, was friendly, explained things. No problem. Food arrives, my daughter's tenders and fries arrived. Only 2 of three tenders. Seriously overcooked tenders. My daughter ate one and left the other. My wife only has her scrambled eggs and bacon. We learn then that they were out of biscuits and they just started them. It would be twenty minutes. My sandwich and soup were great, no complaints. Overall, we were there for well over an hour and received only a portion of what we ordered, some of it burnt beyond being edible. I thought it would be reasonable to get a discount. Server couldn't help, which I understand, but she got the manager. The manager offered 10% off. The lack of customer service skills displayed by the manager was absolutely wild. BTW, this was the first time I have ever asked to be comped in my life and it was miserable. Strongly suggest bypassing this location. We'll continue to frequent other Bob Evans locations as it's a favorite. read more

A group from our Senior Center in Ripley WV had our monthly outing on the 24th of June. We numbered about 35 guests. The food was very delicious . I'm not sure what everyone ordered because we were seated in 2 different rooms, don't know why. We managed to visit with all. My dinner was a 3 item dinner, I had a small salad with their Fire Chicken, 1/2 chicken salad sandwich and a small bowl of cheddar bacon soup. I left there very full & friends teased me "that I ate the whole thing" No complaints except for someone saying a Senior Discount was available at the front register, but you had to ask for it. That's incorrect because the cashier said there's no such thing. I believe you have to sign up online and join Bob Evans Restaurant Club read more

Madeline, our server was friendly and attentive. I had the Turkey dinner. It was excellent. All the employees were friendly and helpful. It was a very pleasant experience! read more

Everything was amazing service was awesome and didn't wait very long! Food was really good as well.

Donna always screws up my orders no matter how simple they are. she's done it numerous times the past year as I've seen her flirt with her customers and ignores the others when she's continuously doing it. speak to a "manager" is worthless because she keeps doing it and keeps being allowed to screw up orders and managers will not take the screwed up food off the bills. she's always got something nasty to say about coworkers and it gets really old hearing it all the time read more

Tony and I went to Bob Evans Restaurant and I had a really nice brunch. I decided to go with Half of BLT sandwich and Bowl of Beef Veggie Soup. Tony went with Rise & Shine Burger with Bacon & Fried Egg with side of French Fries. He had a Beer and I went Half & Half Tea. It was good! Glad we stopped in! Our waitress was extremely nice and attentive. She checked on us several times Definitely recommend and definitely going back again I wish I had gotten French fries, they were done particularly well and they were the nice fat ones that I truly enjoy. They were out of Lemons... that's pretty frequently lately!!! I never purchase anything from there little gift shop read more

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Shared Thanksgiving Dinner with friends at Bob Evan's in Ripley, WV. The restaurant was packed and we waited about an hour. It was totally worth it. The food was delicious and close to home cooking. Wait staff was stretched to the max and there were some oversights, but all-in-all it was a great experience. I wouldn't hesitate to do it again! read more

It's worth the drive to Parkersburg for decent Bob Evans or skip it all together and go to Tudor's. Our last 2 to-go orders have been screwed up. Wrong ingredients. Overcooked. Tiny portions. Rotten fruit. We're done. read more

The service and quality of food( if they're not out of what you want) has took a nose dive over the years at this location. Don't waste your time unless you have an hour or more to get your food. read more

I sat for 30 minutes with an empty drink and waited another hour for our food and the lady taking my order was acting like she didn't know where she was at. Horrible experience read more

Food was great great service Stephane was so nice and polite and check on us evey few minutes we will be back because of her

Food was delicious, service was okay we got a newer waitress she was very nice, Thank you Stephanie! The vibe was very country and homie. Will be returning! read more

I was disappointed to see some of my favorite items missing from the menu. Maybe it's different compared to home. The biscuits were fresh, coffee delicious and my meal was awesome. I probably ate too much by "the everything breakfast" was so good. Service was on point. read more

I have never had a good waitress at any of their locations. The food for the most part is awful and last few times nothing was correct. It's better to just keep driving down the interstate to an Ihop or Cracker Barrel. read more

Talk about the perfect breakfast! I love two eggs over medium, with crispy bacon, home fries, toast and coffee. Just LOVE it!!! No one does breakfast better than Bob Evans! Yes, it's a chain, but I find so much personal care at each local venue I visit! LOVE Bob Evans! read more

Bob Evans - Bacon, eggs, crispy hash browns, buttery biscuits and coffee. YUM, YUM, YUM, you just can't beat it! - American Near Me - Ripley, West Virginia

Low quality of food bad service place very very dirty if you need a refill, you have to get up and go ask for is sad because we don't have many options for breakfast. read more

It was okay. I visited for dinner about 5:30 on a Tuesday. The place was empty. Parking was not a problem nor getting a seat. Service was great food was okay. It is not a place for dinner in my mind more for breakfast. Because I was meeting someone this was the best place to meet. I had the fish and chips for dinner and it was a lot of bread on the fish. I suggest visiting for breakfast not dinner. read more

Bob Evans - American Near Me - Ripley, West Virginia

food and stuff is great, but the service is the WORST, The waiter took a whole hour to give food. the place was really crouded.

Near Ripley, WV, on a long trip traveling up I-77 N, stopped at this Bob Evans at 7:15 pm (closing at 8). My family and I was told we had a 20 minute wait. NO ONE was in line. Many many OPEN tables. Three diners left and paid while we waited. Odd looks from servers behind counter. One server stated "I'm done. Put a fork in me. I'm only doing carryout." Also heard no napkins were available. Asked for manager and WAITED some more. My wife had enough and said you people are rude. this is not how you treat customers. AVOID BOB EVANS AT ALL COSTS, ESPECIALLY THIS ONE. read more

Bob Evans never disappoints. Coffee was hot. French Toast and sausage tasty. Service was smiling and friendly. It was a pleasure. Only thing that needed improvement is the giant pot hole In The parking lot, Otherwise golden! read more

Meh. Substandard food. Had dinner and breakfast there out of convenience. Dinner was better than we breakfast, we thought it would be the other way around. Smelled like dirty dish rags. Servers were amazing. read more

Been there twice. Today I ordered 1/2 BLT sandwiches and potato soup. Two strips of very greasy bacon thin slice of tomato and they did it on the flat top. You could wring the grease out of the bread and bacon. Looked under the table and the sweeper hadn't been run for a day or so. Dirty door windows and very dirty credit card payer. There is no excuse for not being clean especially during this pandemic. It all back to management. read more

There was a roach in the middle of our table. There were also tons flies, dirty and sticky table. The service was amazing and our waitress was very nice. I didn't eat the food because the roach and flies disgusted me so much. This place needs a visit from the health department. read more

I love to eat at this bob Evans ! Good food and always nice and friendly staff! The restaurant is clean and always smells so good!

Literally didn't have anything. Food was cold. Not properly cooked (undercooked.) Did not give us all the food. Had to wait forever.

I've tried to call them to place and order 9 times today and have been ignored Each time. Same thing happened yesterday called 3 times. No answer. All l wanted was potato soup. Thanks read more

We stop here frequently and have always had great food and excellent service. Reading the other reviews I'm reminded that some people are only happy if they're unhappy. Consistently good Bob Evans food, friendly staff and clean! read more

This Bob Evens has been plagued with problems for the past few years. Good quality and service has been low as well as cleanliness. This visit we found the wait time post seating to be a bit long. The waitress forgot several ordered items and they over packed my wife's boarder scramble with a third cup of jalapeños. We actually stopped coming here about a year ago due to the poor management. I had slipped on the floor that always seemed to be freshly oiled. Some improvement but not sufficient to warrant a revisit! Well I thought sufficient time had passed for a revisit. Thought was wrong. Service is still slow and they still serve poor quality food on dirty plates. My coffee creamer came with its own meal clinging to the inside of the container. Thankfully it was clear so the debris could be seen! read more

Very disappointed! Waitress was good but the food took for ever to be served and the quality was poor. I asked for bacon crisp but it came our limp. My toast barely saw a flame. My husbands omelette was not prepared as he ordered. All in all I would not recommend. read more

Bob Evans in general seems to be going down hill but this place in particular. Food never seems fresh and service is slow. Won't be back.

Honestly it's a hit and miss thing, i went one week got fried chicken and I was impressed!! But I went again this week and chicken was good but fries sucked and service was slow. read more

We walked in and no one greeted us, despite several people making eye contact. One lady looked at us and went up to the two others cold shouldering us and said, nope I'm not talking to them. I checked the time and realized they closed in 20 minutes. Which I understand, but they could have just stated we are about to close and not taking new customers. I had to walk over to them gossiping about us and let them know they could have been polite about it. Worked out because we went to Shoneys which had a kid room for my wound up kids to play. So I guess I should thank them for being so rude. read more

Bad food, unfriendly and impatient service, extremely sticky floors throughout (which can't bode well for the kitchen's cleanliness). We stopped in on a road trip hoping for a little rest and a decent meal, but we wish we'd just kept driving. Save yourself: give this place a hard pass! read more

Didn't get a bread plate. Ordered food a half hour ago after waiting 10 minutes to even order. Set me way back in my travels, DO NOT WASTE YOUR TIME HERE. read more

Don't waste your time or money. In a struggling chain of restaurants, this location is a consistent poor performer. Long wait for food on a recent morning visit when the restaurant was half-full; when food finally arrived, it was not hot. No other good casual dining options for breakfast in area, unless you drive 30-40 min. either direction on I-77 to nearest Cracker Barrel locations. read more

I concur with Jeff. Some people like to complain just to complain and feel good about their miserable selves. My family has dined here many times since its opening and have never had a bad experience. In fact when we ate there a couple weeks ago I would give them 10 stars if I could. The food was awesome and served promptly. The waitress we had was amazing. The best I've ever had. She asked what kind of dressing I wanted for my salad and I told her that I would like to have thousand island but I know that Bob Evans Restaurants don't have it. I told her I have requested it to be added to their selections. I settled for French but when she returned with my salad she had my French dressing along with her homemade recipe for Thousand Island. She had went to the back and personally made me some from her family's recipe. It is a combination of tarter sauce, ketchup, and mayo. How awesome is that? It was delicious and I thanked her numerous times. I am still amazed that she took the extra effort and done that for me. As far as the cleanliness I have never saw anything but clean. I'm not sure what these other people saw in their visits but as for me I give this Bob Evans location 5 stars for all categories. read more

Having just finish our dinner, I have to say I am really dissappointed. We arrived around 4:30pm on this Saturday and the place was rather empty. We were hopeful for a quick dinner. It is now after 6 and we are just leaving. The first thing that bothered me was all the "stuff" on the carpet, tables and chairs. Our table even had greasy finger prints on it. Had the place been packed, I might be okay. But this was really bad and looked like it has been this way for awhile. Second, the place is freezing cold. I get it you need to cool for a packed place but we had some seniors with us and they were miserable. Got to find a solution. The waitress was very nice but disappeared a few times. Our party of 6 ordered and it was disaster after that. It took over 45 mins to get our food. Three of the six orders were wrong and my plate came out 5 mins after everyone else. The taste of the food was okay as expected but didn't wow us to over come the other issues. read more

Food was good and our server was nice but it took forever to get our food. The staff kept mixing up everyone's orders and delivering them to the wrong tables. They were yelling back and forth so everyone dining in was aware of the chaos in the kitchen area. read more

would rate zero stars if i could. only 2 servers were available and they had no soap for over 3 days. unhealiest area i've ever been in.

The food is terrible, the service is even worse. Stopped here on a road trip and it took about 20 minutes after we were seated to even get waited on for drinks. Terrible. read more