This evening I ordered from the Catonsville store, family size chicken noodle soup, country fried steak with mashed potatoes. I am not sure if the cook was running out of soup and just add water, " watery and no flavor at all" the same with the mashed potatoes, it was runny..... The half dozen rolls had cracks on it....as if it was reheated too many times...I bought the same food at the Towson Bob Evans last Sunday, it was delicious!! I am praying for the cook to get the food right!!!! Thank you! read more

I went to get an oil change right after work and had an hour spare time. I never been there since like 10 years.. The food is good. The waitress is so nice. read more

I went to get an oil change and had an hour to spare and noticed bob evans right next door. When I first came in, I noticed how clean everything was. The hostess brought me to a table with a broom near one of the seats and took it away as she walked away. Waiter comes by to greet 5 minutes later and took my order, dropped off the food 15 minutes later. Ten minutes later he comes by to leave the check on the table and slowly walked away. I was not even half way done with the food. What if I needed a box?! Overall the food was alright and the service was below average. read more

This was my first time at any Bob Evans. Let's just say I was pleasantly surprised at the quality of food and service at this restaurant, especially being a large food chain. The staff was friendly, the waitress was attentive, and the service was Swift! I had the double blueberry pancakes and they were delicious!!!! They were served hot and ready within less than 15 minutes of ordering. I will definitely be returning to eat here. read more

Don't know if the food is good because my service was so horrible. Took 20 mins for the waitress to come to the table shd forgot her pen took 20 mins to come back then she took drink and food order at the same time I ordered hot tea she gave me no spoon or the honey I asked for food came fast the check came even faster. She had an attitude the entire time except when she gave the check. Totally disgusted. read more

My opinion is they need new management. Very unorganized. But the waitress we had was the best. She's the only reason for the 2 stars. Because if it wasn't for her excellent service... I'd give just 1 star read more

The customer service was horrendous and my food was cold. I addressed the issue to the manager April and she yelled at me and was very rude. Then proceed to walk off. Do not go here. read more

I've been to this location several times and I have enjoyed my food each visit. Their menu continues to change and grow, which is always a plus. My husband wasn't impressed by the orange juice or his Arnold Palmer beverage and considered his meal sub par. That was a bit disheartening, especially because it was his idea to eat here. This location has come a long way in my opinion, but they have a long way to go, which is crazy because they've been here for years. The cleanliness is sometimes in question, but other than that, it's a decent place for breakfast. I have yet to try their lunch or dinner. read more

I will never return to this location. We were a party of 4 (3 adults, 1 toddler) that waited over an hour after placing our order to receive our food. Even though it was busy (early Sunday afternoon) several tables seated after us had been served, and their meals finished, before our food finally came. Our server repeatedly apologized for the delay. After we finally ate, I told the manager (?) about our experience, and asked if she would do anything to make up for the inconvenience. Instead of promptly addressing my complaint, she left me standing at the register while she interrogated our server about the situation (this is a rude thing to do to a customer). As compensation, the manager comped my child's meal (~$5) and gave me a 30% off coupon. I later realized this was for a widely-distributed April fools day weekend promotion (valid for only 3/31-4/2/17), which to me, was a little insulting, as I think that coupon is given to every customer. read more

We went for the free meal for a veteran. There was a 15 minute wait as everyone had the same idea. It was nice to see the different branches of military represented. Once seated our server Fred came right over and took our drink orders. Once he brought those, we were ready to order. The food came out in spurts, but it was good. The only issue I had was at checkout. The cashier wasn't sure how to take off the veterans meal and the manager sermed annoyed to have to show him. Otherwise the foid was good. read more

Okay for breakfast, but I'd steer clear of their blackened steak. I had that today and it was terrible, slathered in salt. When I left, the woman at the cash register said they'd just put too much seasoning on it; I reiterated that the problem was the salt, which the seasoning apparently mostly consists of. Had the same blackened steak at the Bob Evans on Nursery Rd a week or two earlier, and theirs was fine. read more

Breakfast here is pretty standard. It's good but, I would not say outstanding.

The last (yes, that's a promise) visit to this restaurant was dismal. Long wait to be noticed and then be seated. Eleven minutes watching several servers pass by (slowly; most with frowning faces) some with food for other patrons. Finally, I hailed a server and asked if she could send a server to our table. "I'll try" was her unfriendly response. At that time I counted twelve people who were dressed as servers; six were at and stayed at the counter in the front of the building. The coffee, when it was delivered, was lukewarm and filled only 1/2 of the cup. The breakfast order included toast; we were told it would be served when it was ready. The toast was finally brought (separately for each of us) when we asked for another cup of coffee. I cannot say that the taste of the food was good because most was served cold with a disagreeable attitude from the server. As we paid the bill to a large male, I asked if he was the manager. to his affirmative reply, I suggested he has a lot of managing to do to bring this BE site to par with the IHop a few blocks away. My rating is a generous one star for all categories. Truly an unpleasant experience. The only plus is the free available parking. read more

Seated immediately! Hot coffee & friendly faces. Walked out of double T- & I'm glad we did!

This place sucks it took me and my family almost an hour, the service is crap, don't come here. I would rather go to a different bob Evans than this one I am warning you DO NOT COME HERE, thanks for letting us have a great breakfast NOT. read more

Their GM is a very nasty person, he talks to the servers and other workers like he is mighty and better than them. They have been out of product for months because of this GM since he started at this location. Over 20+ food products. I am very baffled, I will be taking my service over to other locations that care about the customers! read more

It's the end of August 2012, and the endless sandwiches has ended. :-( Now, they only have endless bread, soup, and salad, like other Bob Evans locations. Oh well, it did say for a limited time....I miss the sandwiches already. :-) read more

seated to eating in about 10 minutes. Can't beat that. great waitress too. congrats Bob Evans!

Just had a great breakfast with the girls! The employees were friendly and food was good. Love the new brioche french toast.

Horrible. One star is too much. Service was non existent, food took 42 minutes french toast was dense.

I will not go back to this place. The lady at the front was rude and had no idea what she was doing. Then when I got back to my hotel I realized they gave me beef gravy to go with my biscuits and gravy. I walk back up to get it fixed and the GENERAL MANAGER tried to make me feel stupid by telling me it is sausage gravy. I haven't tasted it yet so I assumed maybe it's just dark. I get back to the hotel and actually taste it AND IT IS BEEF GRAVY. Even the GENERAL MANAGER has no clue what he is doing!!! read more

The restaurant was dirty first off. When we got our utensils they had spot and food on them. Once our waitress came over to take our orders she informed us that we would be able to get a appetizer and 2 sides with the "3 course for $10"...well she forgot my salad and my BF bake potato...the service was some ish...even the manager didn't realize that my BF was cutting his steak with a damn butter knife... when we finally got our dessert and check we didn't get any boxes she just handed us the check and said have a "nice one". It was one of the worst experiences I had at a Bob Evans and I LOVE this restaurant. I just would never go to this one again nor recommend it. read more

Service: My sister and I were not acknowledged by a host when we came in even though a kitchen staffer saw us as we entered. Once we were seated and we ordered, the waitress neglected us. My coffee was not refilled in a timely manner and she never brought the water I requested. The staff was too busy closing down even though they had an hour left before the kitchen was scheduled to close. Staff were also chasing each other through the area near the pass and throwing things at one another. Food: we ordered breakfast for dinner. The French toast and crepes were fine, but the Cherry topping was cold. The side of sausage that I ordered did not come out with the main meal. They offered to remake the French toast and it did come out better the second time, but it took quite a while. My sister finished her meal before my second set of fench toast came out. We conclude that the poor service and lack of attention to detail ruins the joy of eating at Bob Evans. Being originally from Ohio, we know how good Bob's is supposed to be. read more

Ordered online and went to pick up my food.. The wait staff was sitting around and said that they were supposedly understaffed... There's was practically no one in the restaurant at the time... Waited over 45 minutes for my food and by then it was at best Luke warm... Would not recommend for anyone to go to this particular location and I will certainly not be returning read more

I have gone to this Bob Evans several times. The food is usually good, but the service is hit or miss at best. My wife & I have decided not to go back: We walked in around 12:45pm on a Saturday. It was busy, but not packed. We stood by the greeter station for a solid minute. Several workers looked us in the eye then looked away. After a minute or more, I shouted "Can we please get some service?!" A couple of workers looked at me then looked away silently. A good 15 seconds passed, and we just walked out. Even bad service would have been better than NO service. read more

Me and my family go here about once a month. When we go food is always good to the order but there's one problem, this waitress. It is just a horrible dull experience with her and every time we go we have her as a waitress. Once we asked for different one and she was ok. But any way she just walks up n first say hi my name is or have much of a voice so quiet and doesn't say much at all doesn't repeat the order to us have to ask other waitresses for drink refills she doesn't check on us much and just drops the check off not saying a word n walks away. Mind you this has been happening for a little over a year now. So now we go to Linthicum location much better. read more

Beakfast amazing ... Darlene was amazing. She got me in and out quickly and my many requests have been fulfilled.

My order had been accidentally mixed with somebody else's and they were so kind and efficient replacing it. I called 3 days later to replace and the manager was so polite and organized. He even threw in 2 drinks for the inconvenience. I'm so impressed with the customer service. read more

While the food is generally consistent and good, I give my recent experience only one star because the manager was incredibly rude to my friend who asked him to come to our table to see if the music could be turned down a bit. He refused to talk with her when we checked out and told her how rude she was and "can't you see how busy I am. I don't have time for you." I've never seen something like this happen before. He should be fired from his job. Disgraceful. read more

I was debating about even putting this in a review but it is necessary. It went to Bob Evans this morning to grab a quick breakfast on my way to work. While the location and my waitress were very pleasant and nice, my food was another story. I ordered a Belgian Waffle, and it came quickly and looked well prepared. I cut off and ate a small piece from the outer edge. I then started to cut into the rest of it and noticed a thick film under neath of it. When I lifted the waffle from the plate there was a rubber glove turned inside out. Of course my stomach turned because I had already eaten some. I immediately notified the waitress who in turn notified the manager. When I asked if this could be from cooking or cleaning he told me gloves were used for both but he was very apologetic and hoped that it was a clean glove. I on the other hand feel like it wasn't. Needless to say I won't be going back, and my appetite for the rest of the day is shot read more

Love the service great staff on Sunday mornings when we usually come Food is always hot and delicious.

Breakfast selection is wonderful and their food is really good. The first time I went there the waitress did not bring our drinks till 15 mins later and we didn't get our food till 1 hr later. While we were waiting for her to return to the table, so we could ask for refills, she was outside on her phone and taking a cigarette break. Very unprofessional. read more

I went to Bob Evans on Sunday the 21st is a 20 minute wait when I was half plus to be called young lady who is taking the name raise out some name so that was a big argument who is first so the lady Candace told the manager we was first but he said he didn't care because they had a race that couples name off so we had to wait I've been going to Bob Evans for over 15 years this is the first time I have ever had this problem the manager was rude ignorant and said this is what I'm doing and that's it I will never go to Bob Evans on route 40 again read more

Not the best of the Bob Evans Restaurants. This please lacks good servers but the managers seem to care about your experience. Some time the food is different. For instance, I have been ordering the same salad for months at this chain's columbia location but the Route 40 location forgot my tomatoes and placed the BBQ sauce in cup rather than one the chicken in mysalad, which is a hassle since the salad comes with 2 dressings. I did not want to dipp twice for my salad. read more

Went yesterday and ordered chicken pot pie. Husband ordered chopped steak. Out came his and I was told it would be out soon. We waited about 5 minutes and she said she was on her way to get it. It looked fine when she brought it but when I saw under the crust it looked like it was all gravy. I pushed my spoon in and found about a quarter cup of vegetables and no chicken. She came over and took it away. About 10minutes later the dish was brought back and the crust was broken up all through the gravy and you could see chicken and vegetables laying on top. I told her I didn't want it as who knows how it was changed or what actually was done to it. She offered to have another one made but my husband had long finished his meal. We asked to see the manager. He came and asked what the problem was. We told him and he took off the dish. It still charged us for the drinks and my husband paid for his meal to be a 3 course and when he told her what dessert he wanted and waiting another 10 minutes was told they were out. The manager replied "if you want a cookie we can get you another kind. We were still charged for the three course. Very irritating and we will NOT be returning. We still tipped the full amount as it wasn't her fault but the manager looked bored when we were explaining our problem. read more