I got back from Blue Pearl 45 minutes ago - gave my pup his meds and immediately came to Yelp to show Blue Pearl my appreciation. Tonight was my first visit as my dog started passing blood. The regular vet was already closed so I called Blue Pearl and was immediately impressed with my first contact, Alexa. She gave me clear information without being pushy or panicky. She explained pricing and processes over the phone. Upon arrival tech Kelly (everyone made sure they knew my name - and the dog's - and that I knew theirs) listenes to every detail, asked important questions, and gave me clear info as to what was happening every step of the way. It was a bit busy when we arrived but we had an immediate waiting room assessment, timeframe was explained (we weren't a true emergency, and I was ok waiting, but Kelly made sure I understood how cases are prioritized and asked if I was comfortable). Before the vet came in, I was asked if the tech could take the dog for an initial scan without me - I was told what would happen, why, and assured it wasn't an extra charge. The vet, Dr M Lee, was so lovely and extremely thorough in her assessments and explanations. My dog is an old rescue with a host of ailments and, even though we were there for a specific problem, Dr Lee gave an overview of my pups issues, then pinpointed the specific problem and likely causes. I was presented with a variety of next steps - including a very transparent option to see my regular vet if I felt more comfortable waiting to make a choice. Equally transparent were pricing and which procedures were optional versus strongly recommended. My concerns and questions were listened to and fully answered. Honestly, I felt better informed about my pet's overall health than I have with years of seeing my regular vet. The entire team I interacted with was calm, personable, and very loving to my dog while making sure I was 100% comfortable every step of the way - they made a stressful evening completely manageable. read more

Highly recommend this pet hospital for staff, facilities, convenience, and overall value. The veterinarians/specialists my pets have been cared by are extremely knowledgeable--but not arrogant--and explain the diagnosis, prognosis, and treatment plan in clear understandable language. It's clear the specialists have excellent training and experience in the latest medical standards of care and procedures. They know where research is being done globally and who the best specialists are worldwide for rare and higher risk procedures. LOVE that this hospital is not procedure/revenue-driven like other local hospitals and some private veterinary clinics. I've found they recommend what's best for the pet without rushing to perform the most expensive, invasive, risky procedure.They are genuinely compassionate and spend the appropriate amount of time with you. The facilities are clean, new, and spacious. the location is convenient and it's open 24/7/365. They don't have MRI and other high cost, specialized diagnostic and treatment services on site for very high risk conditions and fragile pets, but neither do other local 24/7/365 hospitals. read more

They are AMAZING!!! They saved my fur baby Reginald's life. The staff is incredible - so compassionate and caring during what was one of the most stressful, awful times of my life. Dr. Erickson is incredible as is every single person there, especially the front desk staff. They not only care about your pet, they care about you. It is not a place you ever want to have to go but I can't imagine having the positive outcome we have had with Reginald if it were not for them. The facility is beautiful and very clean and I even though I hope I don't have to use them again because my cats live a long healthy life, I wouldn't hesitate going back knowing that they will get the very best care they can. read more

See all

If your beloved pet has time please shop around. North NJ animal hospitals do not follow the Hippocratic oath of "Do No Harm". They price gauge shamelessly. This is not what Doctors and Veterinarians sign up for. They just get sucked in because they have huge bills to pay to the educational price gaugers. I'd like you to know that your pet receive quick quality care just 45 to 60 minutes south of here. There are also many in Pa. In Paramus and any North NJ animal group I was quoted $5,000. for a feline surgery that I paid $600. south of here. It was considered an emergency intervention that would save the life of my cat. These places are owned by heartless enterprising companies. Many people will not be able to afford these prices and animals will be put down needlessly. Please shop around if you have time. I was lucky I caught an infection early and was able to phone around. I was taken the same day. read more

Before I decided to write this review, I took some time to carefully read through other reviews for your ER service for pets to see if it was just us that had a terrible experience or if it was a common theme to mistreat an animal so badly. Unfortunately, I noticed it wasn't just us who had to experience the agony like we did on Halloween night. Let me start off by saying I'm not sure how this place is even labeled as an emergency service. As someone who works in healthcare in a rough city, I am utterly disgusted with Dr. Kim Friedlander and her inhuman lack of compassion for our dog, Buck. To give a short background, our dog, Buck has recently suffered from what seems to be some sort of neurological deficit making him lose his balance, walk with a head tilt, and just act 'goofy'. It seemed like he had a stroke or TIA; the symptoms were all there but what do we really know? We returned home from vacation on Saturday and noticed it immediately, we gave it a few hours to see it was something that he could sleep off but it just seemed to get worse. Of course, we began to panic. We immediately put him in the car and headed to First Pet ER where we were diverted to Blue Pearl. As we arrived, we carefully explained Buck is extremely afraid of any type of vet setting. On top of his fear of the vet he was also scared as to what was happening to him. He put up a good fight and we had to muzzle him to get him inside. During this fight Buck lost control of his bowels. Something was terribly wrong. Due to Covid, we weren't allowed inside but after arguing with a few techs who just calmly stood around with their fingers in their ass, they finally let my boyfriend go inside with him. However, there was 1 tech with long brown hair (unsure her name) who did her best to help us, she was upset when buck lost control of his bowels and agreed we needed to immediately get him inside (for which we thank you!) I waited in the car crying because it's heartbreaking to see Buck so scared and so upset. He is the most well-behaved dog I have ever known. Inside Buck was still putting up a fight to be analyzed and assessed. He needed to be calmed down or sedated. Something, anything! Clearly, this is an emergency. As I was sitting in the car, I see my boyfriend walk down the ramp with Buck and can noticeably see he was crying and shaking. Come to find out, the vet (Dr. Kim Friedlander) REFUSED TO SEE OUR SICK DOG. He's covered in his own feces, unaware of his surroundings, and we had to carry him into the back of the car and head to the 3rd Pet ER. I've worked in 2 emergency rooms for people, 1 being in Camden NJ, and I have NEVER seen a doctor in ANY emergency situation EVER refuse treatment, no matter how combative a patient was. So, please explain to me why in the hell would a vet refuse treatment for our dog in an emergency situation?! In the car we had to pull ourselves together and think about Buck. This is the part where I realized we humans don't deserve dogs and I think he had the right idea. Dogs are so intuitive to people and situations and I firmly believe he could sense bad energy at Blue Pearl. By the other reviews I've read, he was right. Also, by the reviews, it's seems like it's a gamble for which animal they choose to help and which animal they choose to reject. Buck has spent 8 years taking care of his (our) family and it was our responsibility to take care of him. So, we did just that. We took him down the street to VEG and called the doctor to let him know the situation and how scared he is. Buck walked right into this place. Almost like he knew he was going to be in better care. Almost like he knew how despicable Dr. Friedlander was going to be towards him. Dr. Saunders at VEG was nothing short of amazing. He tried, that's all we could ask for. He helped us in the moment, he calmed us down, and he did his absolute best to help our situation. Please do not take your animal to Blue Pearl, if you want better care simply drive right down the road to VEG. You will not regret it. I have lost sleep over the sequence of events that transpired at Blue Pearl Saturday night. I am sick to my stomach about it. I think what truly angers me the most is you let 2 people; a sick dog covered in his own feces, have to figure it out. He wouldn't even look at us in the car. He was muzzled in the corner of our SUV shaking. I have no idea how you consider yourself a Vet, Dr. Friedlander, but maybe you should take this time to self-reflect on being the kind of doctor you want to be, because what you did (and didn't do) has landed you this horrible review. read more

Out of the few 24/7 hospitals in the north jersey area, this one had the most affordable (though not cheap) emergency pet fee of $164, the facilities are super clean and we received great and fast service. The technician and veterinarian treated my dog accurately and had the patience with him (he is very nervous and our visit was due to the lack of tact from another vet that same day who to calm my dog down bruised him and hurt a joint). I recommend this place for an emergency visit. read more

Very frustrated + disappointed. Our 70 lb dog had 2 separate tplo procedures at Blue Pearl - cost approximately $12,000. He was feeling well + had a 6 week postoperative visit (for the 2nd leg) 2 days ago. Not sure what happened during the visit (you're not allowed to stay) but he has been lethargic, without appetite, and whining since I brought him home. Was not permitted to speak with a veterinarian by phone to discuss. Told that no vet other than the surgeon would be able to assess - she's not available for days. Advised to bring my dog in to any veterinarian for exam. What about follow through with the care they themselves provided? This is irresponsible. Sure makes us feel like they only care about the money (lots of it). read more

So,I get home from work and find my 18 year old cat barely breathing.I knew it was coming,in fact in the middle of my work day it hit that today would most likely be his last day. As the day went on,that feeing just got stronger. When I got home,he was barely breathing and could no longer lift his head up or stand.I-sat with him a while expecting him to take his last breath any minute. That didn't happen. I called several vets,most were closing for the day.I tried to bring him to a place that used to be around the corner from me.Emphasis on USED to be... I decided to bring him to BluePearl after speaking with them on the phone. I gave a synopsis of what was going on and an ETA. When I got there,I walked up to the counter and said "18year old cat in extremis.I-called"Tech was there immediately to triage.I was immediately ushered into a private room while my cat was being looked at. The vet came in with my cat wrapped in a soft blanket repped with a catheter in his front paw. She explained his condition and that his time was very short.She explained the euthanasia process and never rushed me to make a decision.She said I could take as much time as I needed. Once it was done the vet stayed with me and listened to my cat stories....She invited me to stay as long as I needed. The staff checked me out when all was said and done. Everyone I encountered was so incredibly compassionate and caring and genuine. Even though I did this by myself,I felt like I had their support. It really sucks to do this on your own. That cat lived a really good life and had many adventures in his 18 years.... read more

First off, thank you especially Dr. Christina Maglaras for speaking so sincere. Every other emergency animal hospital had a 7 hour wait. They were fast and made me feel they did everything possible to treat my dog to the best of their ability. I would definitely go back. Thanks for the pleasant experience read more

Absolutely disgusted with this vet. They refused to give my cat a blood transfusion that he NEEDED to live. Their exact words "we are not wasting our last bag of blood on their cat". My cat has kitten lukemia, he woke up not able to walk and we rushed him to the vet. My regular vet ran out of blood and called this vet to see if they had any and their response was THEY WERENT WASTING BLOOD ON A SICK CAT. Blood transfusions ARE for SICK animals. Do not go to this vet. So disgusted and pray for animals going under their care. Seems they have horrible reviews anyways. read more

The entire team, from check-in staff, techs, nurses, and veterinarians, were compassionate, friendly, and informed. They kept me up to date and answered any question I had at any time during the day. I am forever grateful for the team saving my elderly cat's life. I am a physician (for kids) and recognized this team is efficient, knowledgeable, and only performed necessary tests. Unfortunately we did not have pet insurance, but I know there was not one extra, unnecessary charge on the bill. Each day they review the bill with you with a detailed breakdown. I highly recommend this location for your pet's care. read more

ABSOLUTELY HORRIBLE EXPERIENCE FROM START TO FINISH. Every single person who answers the phone is rude, and quite frankly sounds miserable. On top of that, they cut my cat in two places during a simple shaving and instead of letting me know that something happened, they said nothing. I only found out about the cuts when I checked out my cat when we had gotten home. When I called to ask what happened and why I wasn't informed, I was put through to a supervisor who said he would call me back "later on" or "tomorrow" when he found out what happened and guess who never received a call? 0/10 DO NOT RECOMMEND this place, if you can avoid it- avoid it! read more

My family loves this hospital. Have had my dog there for surgery and oncology treatment and I would recommend this facilty, the caring doctors and the most caring staff to anyone. Lets be serious. You don't go here for regular check ups but for a specialist or emergency care there is none better. read more

I was referred here for an internal medicine appointment with Dr. Bloom for my cat, Castiel. She was having strange breathing sounds without respiratory distress for a month and a half, and my regular vet had run out of tests and interventions within his scope of practice. I called on a Friday, and was able to get an appointment for the next Tuesday with Dr. Bloom. The vet is located in Paramus on a busy road, but the parking lot has ample spaces available - some just further than others from the building and is easily recognizable from the street. The actual office is on the second floor of the building, but there is not only an elevator for animals who cannot take stairs but a help button to request assistance bringing an elderly/ill animal upstairs. The waiting room and front desk has lots of chairs and was sparkling clean. I was greeted promptly and kindly, and within 5 minutes (although I was 10+ minutes early to my appointment), we were in a room with the vet tech. Dr. Bloom was running slightly behind as there was a procedure going on with another animal, but the staff kept me well informed and checked in frequently although the wait was only 15-20 minutes. Some of the examination rooms look out to the road and have a great view for pets who like to watch the outside world. Dr. Bloom was kind, efficient and talked through her process of thinking out loud so that I could understand her thought process. She offered me multiple options based on the suspected cause of my cats respiratory issues, which happened to be malignancy versus nasal polyp. Her staff gave me high and low estimates for the price, and allowed me all the time I needed to spend with my cat while making decisions. In the end, it was determined to keep my cat overnight so that she could be taken for a diagnostic soft palette look around first thing in the morning. The hospital is 24 hours and should I have wanted to visit at 2 am, or call at a random point in the night, there would have been no issue. But I felt confident at their ability to kindly care for my precious cat. The staff called me first thing in the morning to update me on how she did overnight and updated me on the schedule and time frame for her procedure. After the procedure, I was called by Dr. Bloom with the wonderful news that Castiel had a polyp and it was successfully removed without complications. I was able to pick her up later that day. The price was absolutely appropriate for the care they provided - they actually had to refund me money on my deposit because they expected it to cost more than it did. I was given full discharge instructions and sent home with a healthy cat. Castiel is doing wonderfully, and I cannot thank the team enough. read more

I took my Goldendoodle to Blue Pearl in the middle of the night and the staff was emphatic, kind and took great care of him. They even brought me a pillow and blankets while I waited for him to undergo testing. A big thank you to Dr Schoonmaker, Stephanie and everyone in the office for helping both my pup and his tired and worried dog mom. read more

I must say this animal hospital is one of the best I have ever been to. My precious dog was so ill, she passed before we got her there. When we arrived, we were greeted in the most respectful and kind fashion. A gentleman came down and handled our Pebbles with such loving, tender care. The nurses couldn't be more sympathetic, kind and understanding. This was our very first visit due to the hour of night and my vet was closed. I have read most of these reviews and everyone is entitled to their opinion but we found this veterinary hospital to be fantastic. Thank you all that assisted us in a time so devastating and heartbreaking. Keep up the wonderful caring work that you do, there are plenty of people counting on you in a time of need. RIP PEBBLES Pat Hillas Hawthorne, NJ read more

Brought my beloved chihuahua Gringo Star to this hospital when I found that he was in dire shape. My neighbor recommended this hospital and even stated that they were not only good but really within reason as far as charges go. Unfortunately I had to put my baby down. At that point and time I was totally at this hospital's mercy. The charge was more than double that I had ever paid before for any of my other small dogs. My neighbor was even in shock. I have 3 other furry babies and I will never bring any of them to this place. I am disgusted. The administrator wanted to speak to me after seeing what I said about this place in a survey. When I reached out to her she did not get on the phone with me nor did she bother to call me back. As you can see I certainly would not ever recommend this place to any other pet owners. read more

How many great things can I say about BluePearl Emergency Pet Hospital in Paramus, NJ. They were wonderful. To start, the facility is spacious and immaculate. A Sunday afternoon my little girl, a 9 lb. Shih Tzu had not "pooped" in 6 days and was not feeling well. We were obviously concerned despite the fact we had been to our local vet with a similar problem 2 weeks earlier. Prior to traveling to BluePearl, we tried another 24 hour Vet service in Franklin, NJ (closer to my home) where I was greeted with rudeness and no service after being chastised for waiting longer than 2 days to attend to my dog. Although it was further to travel, we smartly went to BluePearl. Almost immediately upon arrival to BluePearl, even before completion of the paperwork, someone came out and took a history of my baby's illness and checked my little girl out. She also petted her! Note: I was NOT asked for a credit card like other facilities prior to being seen. Shortly after, the girl returned and advised us she had spoken with the emergency vet, The emergency vet, who would be happy to see us, did not believe the problem was emergent and we could wait and see our own vet or make an appointment with their internal medicine vet; however, they repeated the emergency vet would be happy to see us at this time. We elected to wait. Later that evening our little girl "took care of business." From our arrival at BluePearl's beautiful facility, the receptionist, the vet tech and even the waiting clientele were wonderful. I cannot say enough nice things about BluePearl. I will unquestionably use BluePearl again if the need arises. I will strongly recommend BluePearl to all of my friends and any animal owners I run into. read more

We awoke on a Saturday morning to find that our cat Salsa had gotten into the lilies which I bought for my wife a few days earlier. While wiping the pollen off her face which at the time we thought was cute, my wife thankfully googled lilies and cats. We were surprised and horrified to learn that lilies are extremely toxic and could cause kidney failure and even death within a few days if not treated. With time of the essence, we rushed to Blue Pearl. Salsa was brought in right away and Dr. Eriksson explained that they would put her on 48 hours of IV fluids and evaluate her after each day. While the possible issues that would follow if this course of treatment didn't work along with the price were daunting, we went ahead with his recommendation. During the course of those next few days, every member of the staff including the receptionists, techs and overnight staff answered all our frantic calls for updates with patience and friendliness. I'm happy to report that Salsa has now been home for 3 days and is back to her normal self thanks to Blue Pearl. They probably saved her life and we couldn't be more grateful for all the care we received. My wife says I'll have to switch to jewelry now instead of flowers... read more

Terrible service. The Dr. seemed uninterested in the cat and more interested in $$$$$. Spoke to a technician about our treatment options and reviewed for a few minutes until she left and her supervisor came in. Asked the supervisor why the $3500 treatment plan was best for out animal, she went on to explain bla bla bla but we soon realized that she had never seen the cat nor its charts and blood work. Why the F would they send in someone to explain why a treatment plan was suitable if that person hadn't even seen the patient nor the patients charts? Ended up going to Animal Emergency Preferred Associates that have a wonderful staff and Dr. whom immediately suggested an x-ray to better understand what was going on. Unfortunately we ended up having to Euthanize but at least we did it at an animal hospital where the staff seemed to care. read more

Thank thank you to the doctors and staff at BPP. Our lab needed her town ACL fixed and Dr. Morraco was professional, smart, informative and super caring. The staff was super nice, very helpful and extremely attentive. Our Lexi girl is back to normal and we couldn't be happier! read more

Dr. Monaco has performed 3 surgeries on 2 dogs of mine and did an amazing job every time. Not only were they successful but he took extra time to really make us feel comfortable and informed. 100% my go to if one of the boys is in trouble. read more

Just wanted to take a moment to thank the whole crew for their very kind and sensitive actions during the night our Gigi traveled to the Rainbow Bridge. Yes it is always a tough decision when having to part with a loved one and part of your family. Blue Pearl made me feel at ease and comfortable. Do me a favor everyone, give your pet a big hug today. And one from me too!! read more

My 14 year old dog, with a heart murmur needed a dental cleaning and many tooth extractions. Dr. Ellen Scherer and Dr. Jennifer Bonczynski worked on my dog for over 3 hours to complete a very successful outcome! I found the staff extremely professional and I am so thankful the outcome was so positive! It was expensive but specialists working to bring my dog to a happier and healthier place was well worth the price. I was particularly impressed with the strict covid rules in place! The parking is a bit of a problem, but that is minor considering the quality of care of your loved one! Excellent! read more

Our dog, Joey, was very sick and our regular vet didn't know what was wrong. In October, we took Joey to Blue Pearl. He was diagnosed with prostate cancer. We would not give up and they understood that we would do anything to help Joey. The oncologist, Dr. Sherger, and his staff were more than willing to help. They did everything possible; however, Joey passed away in March. We are so grateful to Dr. Sherger! He gave us 5 more months with Joey. Blue Pearl is such a compassionate place with an enormous love for animals. I wish they would handle "routine" needs for a dog as well as they emergency. read more

After a month-long process and three other vets, Blue Pearl really took the time to try figure out what was wrong with our 12-year-old pitbull. Additionally, we came to them when another one of our pets had an unexpected pet emergency. Do we trust their care and know they are reliable and thorough? Yes. Would we return to them? Yes. However, towards the end of the treatment for our older pitbull, we could sense that they were frustrated with the process. We had to come in repeatedly to address cast issues, and were diligently working to keep the cone on and cast clean, however our old girl is rather stubborn, and would macgyver out of everything we tried to keep the cone on and her from licking/literally tearing off the cast. so we would come in a lot to re-bandage. The last visit the Vet, we were essentially told that she didn't want to continue the cast eluding to us being irresponsible "if we can't keep it on her it's no point." Very disheartening, especially since we were making the effort to remediate every issue when it came up. We took some time to see if moving forward with surgery is necessary....within one week without the cast, her injury improved and since the cast removal she has recovered and built back full usage. read more

Blue Pearl's honesty and heart came through during the most heartbreaking moments of my life. My vet recommended me to take my baby girl to Blue Pearl, she needed an ultrasound because it looked like kidney failure. The next day I got a call from a doctor, she told me that my girl wasn't doing well, and gave me an honest answer about putting her to sleep, rather than pump her with more medication and follow up tests. Though heart broken, truly appreciated the honesty, rather than they attempt to squeeze out whatever money they could out of me. I waited for my husband to get home from work and headed over there. I was a complete wreck, with out a word the woman in the front recognized me and sent us straight to the room where it was to be done. That in itself meant so much because I couldn't even look anyone in the eyes. Someone came in and explained everything that would happen in detail. Then the doctor came in and told me my baby had actually passed on her own before I got there. (She didn't want to call Incase we were driving over there). She was very kind and sympathetic. I opted to get the ashes back and they told me I would be refunded a percentage back as well (they didn't do a number of tests that I had paid for ahead). A few weeks later I received a card with long thoughtful messages from the staff giving their condolences. Losing a pet is traumatic, and it is something I will never get over. Blue Pearl did everything right. read more

Beautiful emergency and specialty hospital. Fantastic doctors and great location! Everyone is so friendly and helpful.

Very nice staff and super clean facility! I spent roughly 2 hours there with my dog who was suffering from bloating and inflammation late one night. The staff was very attentive and helpful, answered any question I had and made my dog comfortable. Only thing that that not to pleasant was the bill we would've gotten if we continued care with them but that was expected from a top notch animal hospital. I would definitely return if we were in an emergency. read more

Truly excellent veterinary practice for emergency treatment and specialist treatment/procedures. The staff, from the reception staff to veterinary nurses to doctors are so thoroughly well trained, professional, caring, and compassionate. It's very apparent that the veterinary doctors here are the very best; they make you feel informed, explain the situation thoroughly and clearly, and importantly make you feel like your pet is in the best hands possible. The practice is clean, well-run, modern, and would thoroughly recommend for emergencies and specialist situations. read more

Conveniently located and friendly staff. My primary veterinarians recommended BluePearl when our dog became sick after hours. They checked him in very quickly, and I was pleased with the clear documentation of diagnosis and next steps that they provided upon check out read more

I have to say, I was shocked at having been turned away at the door. Three weeks ago my dog had been vomiting and I brought her to Blue Pearl, as I had done in the past, without incident. That specific night at 230 AM, I was turned away at the door without even having a vet evaluate my dog. The woman who worked there had no idea what was wrong with my dog, she never gave me a chance to explain. I was told at the door "...we have too many pets in the ICU, try going to Oradell". Huh? This is a pet hospital, how can you say that without even triaging my dog? Furthermore, I took my same dog to Blue Pearl 2 weeks prior to this incident, and they diagnosed her with back pain, and Rx'ed gabapentin....a medication my dog's vet said not to use. Thank goodness my sister told me about a new vet hospital called Westwood Regional Vet Hospital. They were open 24hrs, and were happy to help me at 230 in the morning when my dog was sick. Unfortunately my little puggle was very ill, and had cancer, a condition diagnosed by Westwood Regional.....not by Blue Pearl. read more

I called to get a price on kidney stones removed. I was told I needed to come in and be seen by a vet for a price on the surgery. So they can charge me for a vet visit and x Ray's I already had It's all about money with them read more

My cat ended up dying in this hospital by neglected doctor's malpractice. The assigned doctor, Dr. De Witte, did NOT treat my cat's rare liver condition properly. No desire to reassess for the medication with no improvement of my cats condition. Very rude, arrogant and unprofessional attitude is apparent. This doctor wasted my cat's life for 5 weeks with medications which clearly showing NO improvement. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when it's too late. No apology or condolences after my cat's death. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. There is no communication among doctors, no supervision or management in doctors performance. More pets will die in this hospital. Horrible experience. Ended up with my cat died so soon I don't recommend this place at all. read more

Dr. Niaz, Dr. Hemmelgarn, Jenna, and many others saved my dog's life! I am more than thankful for these angels who saved my baby. My dog Kevin went into heart failure due to his chronic heart disease. I got him to Blue Pearl Paramus and immediately Dr. Niaz began his treatment! Dr. Hemmelgarn and Jenna also took care of Kevin for 3 days. They called when they said they were going to call. They were compassionate, caring , and so knowledgeable about the care Kevin is receiving now and what he needed in the future. Even after this care, I was told that I could call anytime if I had questions, send videos of my dog if I was questionable about any symptoms I was unsure about. Everyone was open, honest, and truthful about my dogs health. He's home tonight because of the quick response and loving care of Blue Pearl Paramus!! Thank you and God Bless You All ! I highly recommend this hospital! read more

Had to bring our 7 year old boxer here for a sudden cardiac issue that our usual veterinary place wasn't equipped for. We were able to make an appointment for the following day and avoid an 'emergency visit' charge. I arrived very early (60 + minutes) since the day prior was a Nor'easter and I didn't want to have to rush not knowing the road conditions in my 70 mile journey. Upon arrival I realized I was in a very well organized machine (on 1st appearance). The normal (I assume) paperwork was handled and an announcement made to "Cardiac your 12 O'clock appointment is here". I sat with my buddy at my feet for about 6 minutes and out came to vet techs (sorry I forget if that is their real title) who escorted me and Ollie to a nice room for their triage. They asked many questions and then proceeded to explain to me in non veterinary terms what his test was and would consist of. They then exited and I stayed with my pooch awaiting the cardiac vet. A few minutes later Dr Errickson arrived and she proceeded to explain very calmly and easily to understand what was going to be up. All in all, my personal experience was all positive and I would definitely (but hopefully not have to) go back if necessary. Thank You ALL at Blue Pearl for your help and compassion with Ollie!!! read more

Do not come here unless you have lots of money and don't care about being over charged and fear mongering staff. Yesterday I was told that because of my negligence as a dog owner my dog may need and amputation, I informed them it had not been due to neglect but because I've already spent over $6000 here in the past 3 months and I had to get my finances in order, there was no empathy after making this statement, the doctor replied well now you are going to have to pay more. To be honest since complaining about high cost of services I haven't been treated well, when I first arrived the first person to come and see me said hey wassup, her tone was like what are doing here, I said I was asked to do a walk in follow up due to my dogs infection, she replied your supposed to follow up with your vet this is a ER, again in a very condescending tone, it was clear at that moment we were not welcome here anymore, after seeing the doctor and her putting the fear of amputation in me, she didn't ask but told me they would be keeping my dog until they could figure out his best options, I called my vet, was able to be squeezed in the same day and guess what, she never even mentioned amputation and in fact said my dog leg was healing very well, his infection looks good and is going away, she put a stint in place, showed empathy, was extremely forthcoming with fees, did not overcharge and told us we were doing a good job managing this unexpected injury. How is it in the same day one facility tell me we may need to amputate and the other says he's perfectly fine, and healing well. This place made me feel like a piece of crap, they were not understanding, and under no circumstances would I ever step foot in here again, I wanted to and was told to do a walk in follow up by their staff, because they had already seen my dog after the initial injury, but it was made very clear this is not the place for us anymore. I felt blamed for his injury because of how they spoke to me, I'm sure because we are young and black they stereotyped us when in actuality I have a very hyper dog who is well taken care of. Shame on you all. I wish I had names but was so overwhelmed I didn't get them. read more

It was 3am and we needed to bring my dog to see a vet ASAP. Wasn't sure if he would be able to make it through the night for his appointment at noon. Googling symptoms DID NOT HELP. Made my paranoia worse than ever. But googling did find this 24hour pet emergency in Paramus. Thank goodness for them. The vet technician on call at 3 in the morning, that we saw was very up front about my dog's condition after him being seen by the emergency vet. Instead of pressuring me with "you need to do this & you need to do that or else" he repeated the vet's diagnosis verbatim. They can clean & prescribe antibiotics for the time being at a certain cost which honestly won't do much till our vet appointment or we can wait for the vet appointment for them to do what is necessary for my dog since it was in a couple of hours & would save my wallet. We were grateful for their honest opinion which was best for my dog and I. I would definitely recommend Blue Pearl to anyone who needs after hour care for their furry ones in need of attention. Thank you. read more

After a horrific dog attack on Easter we were sent to Blue Pearl from the emergency vet we first went to because the damage was so extensive. To say the least I was hysterical. Every single person who works at BluePearl was above and beyond helpful, informative, kind and most importantly sweet to my 12 year old pug mix. They happily answered all of our questions, no matter how many times I called they provided updates and let us visit while he recovered. I was still too devastated to speak to the surgeon post surgery but my husband said he sounded like the most competent person he's ever spoken to. This man saved my dogs life and quite frankly saved mine as well. I would've never forgiven myself. The facilities were clean and reassuring. They were transparent with any potential charges and sympathetically went over all the costs so there were no surprises. I got to see him in the back and the cages give them plenty of room. They had lots of towels and blankets. And plenty of tissues for Mom. My sweet boy is home now and recovering thanks to everyone at BluePearl, no words will ever express my sincere gratitude for saving him. I'm not sure if any other surgeon would've been able to save him but I thank God this is where we were sent. (I haven't read the other reviews and I'm truly sorry for anyone who has had a bad experience. This is only based on my experience.) read more

I've had pets and animals my entire life and I grew up in Bergen County I've been to numerous veterinary clinics hospitals and offices. I've had dogs that had lifelong diseases that needed specialty treatment so I'm familiar with costs and Hospital visits. I took my dog Ruby to blue pearl for the first time after it was recommended to me by coworkers and I was absolutely blown away at how beautiful, clean, organized and well run this facility is. They sent out a nurse as soon as we walked in to check her vitals and make sure she was stable enough to stay with me a few minutes . Wait was very minimal . Cost was less than expected - the medications she needed weren't costly. The staff was gentle and kind with my very scared injured little girl. I would recommend this place to anyone and everyone ! Very clean and very professional ! It's been a week and Ruby's injury has healed with their help - thank you blue pearl!!!! read more