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    PetWellClinic - Paramus

    3.0 (2 reviews)
    Open 11:00 am - 7:00 pm
    Updated 1 month ago

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    Response time

    4 hours

    Response rate

    100%

    Services - PetWellClinic - Paramus

    Dental care

    Dental cleaning

    Dental extraction

    5 More Services

    Mass or tumor removal

    Microchipping

    Pet physical or wellness exam

    Spay or neuter

    Pet vaccinations

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    1 month ago

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    Jeanine C.

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    10 months ago

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    Banfield Pet Hospital

    Banfield Pet Hospital

    (87 reviews)

    Besides their computers down n messing the invoice several times sent me to collections for non…read morepayment when they never sent the bills. Asked for Dr notes for insurance company. Never sent them. But they billed me for them. They put a screw in this knee joint thatvwasvto big and told me he can stay like that but the dog was not able to walk. 3 x rays n 2 months later they removed it. Now there's damage to the joint. I'm still in collection cause they refused to give me the dogs drs notes. I have never been so upset, angry and frustrated they also refused to talk to me. Thank you accounting dept for ypur nasty attitude. Thank ypu for poor Dr services not worth the 10k

    If I could give this place no stars I would. The majority of the people that work here are awful…read more One of the nurses continuously referred to my senior dog as geriatric & referenced that he was so old and doesn't have too much time left when I just found out he had kidney issues. Then about a year later I was told he was in kidney failure, just a month ago I called them to ask what the process was when it is time to cross the rainbow bridge. I was assured they would work with my schedule and make it as easy as possible. Unfortunately the time came the next day and I called and they were not able to fit me in the schedule because they were booked and ready to leave for the day. (it as 4:00) I was told I could come in tomorrow but I will have to wait until they have time. I am sorry but are you f*cking kidding me? You JUST told me YESTERDAY you would fit us in and make it as easy as possible for me and this was your response? I ended up bringing him to his backup vet that took the time to stay late to help us through the situation. The doctor at this other vet comforted us and took the time to make sure we were all okay. We were not kept waiting or rushed out the door because they were closing. The next day i called Banfield to let them know he had passed and i did not even get an I'm Sorry. Instead I got an Ok I'll take him out of the system. I have not yet a month later received any acknowledgement of sympathy from these coldhearted people. My dog was a patient of theirs for over 10yrs and they could not be bothered to show some kind of affection. Shame on you!!

    Worth Street Veterinary Center - Vet visits shouldn't be scary. Partnering with our clients to create the best care for our patients is number 1!

    Worth Street Veterinary Center

    (293 reviews)

    TriBeCa, Civic Center

    Worth Street Vet is an outstanding center. I bring both my dog and my cat and see Dr. Green, who…read moreis just a great vet. Today, I had a phone interaction with Dr. Karachun, a vet covering for Dr. Green as Mondays are his day off. She was awesome! She gave me her full attention and time, and answered all my ridiculous questions with such professionalism and kindness. Just wonderful to meet a new doctor on the team who is fantastic! Patricia Phillips

    I love my dog and so rue the day I agreed to bring her here for what is tantamount to an…read moreevisceration to remove a BUCKETFUL of stones from her bladder (cystotomy). Although I am a physician I am not familiar with this procedure in canines, but apparently open incisions are used to cut into the bladder for stone removal. My. Baby girl was discharged in howling pain, which was traumatic for my sister who had retrieved her. She had to return her to demand appropriate pain management for the dog as she was only given gabapentin and Rimadyl (doggie Advil). Even women who have cesarean sections are given strong analgesia for at least 3 days postoperatively. My baby suffered for days. I called the office the following day to get information regarding her diet going forward, as bladder stones can definitely recur. Not only was I not given any information, but I was merely switched to another person who just asked for my financials to make payment for the "extra (much needed) meds." I was given a generic receipt, so my insurance denied the payment, and I was NEVER given the invoice for the surgery, which was almost 3k and paid in full up front. I sent an email requesting the invoice, and to date they refused to respond, so I will not be able to submit for the reimbursement. When my son called the office he was told that they "didn't know" about the insurance- even though it is on file. Although they claim they will submit, I don't have much faith that they will. Further, why was this not handled from the beginning before they tortured my baby? If a human patient is treated this way there are patient advocates & lawyers promptly involved. I guess things are different in Veterinary Medicine.... But animals deserve compassionate care, too. Some people love their pets more than their spouses. In addition, pet parents should be counseled regarding the operative course, what to expect, and how to manage their pets post-operatively at home. My family, and especially my dog, were traumatized by this experience. This vet got good reviews on Yelp for some reason; maybe they are acceptable for routine well care visits and minor illnesses. But if you have a pet with serious illness or require invasive or surgical intervention I encourage you to seek another Veterinary practice.

    PetWellClinic - Paramus - vet - Updated May 2026

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