Stay away from this place. Dr. Glennon is a horrible woman with a disgusting attitude who treated me terribly. Don't know if she treats other people better since there are good reviews, and don't know why I deserved to be treated so horribly. Maybe she's having issues now, but she should not be taking them out on her clients. I am literally crying and shaking writing this, as this just happened half an hour ago. Especially because this is happening at a very difficult time in my life.
So I brought my cat there for the first time for a simple check-up yesterday. She took my cat's urine and there was blood in it. I got very scared and started asking what could be wrong, etc.
She started giving me attitude, asking why haven't I taken my cat to the vet earlier. I explained that besides the fact that my cat has been acting completely healthy and normal, I had gone through a very difficult ordeal in my life and also had a lot of health problems recently (I'm disabled but you can't see my disabilities), so taking my healthy cat for a simple checkup in the last couple of years just didn't seem necessary. I take great care of her, she's like a daughter to me.
Fast forward, I was up all night worrying, got only two hours of sleep and was in the middle of a health episode, could barely even move. Dr. Glennon finally called. She said my cat's blood and kidney labs came back completely normal. Then she said that due to the blood in her urine, she "probably" has a UTI and needs antibiotics and asked if I could bring her in before noon. It was already 10 am and, I was in the middle of my health episode, so I asked my dad to bring her.
I told my mom what happened and she asked why did the vet say it's "probably" a UTI, didn't they check specifically for that? Which I was also already wondering myself. I asked my dad to put me on speaker at the vet's office so I could ask Dr. Glennon. We're a family of highly educated people, just not in the field of medicine.
My dad put me on speaker, I asked her if she could please explain why she said "probably" a UTI, and asked isn't there a specific test to be sure? Omg I don't know why this question set her off like I had just offended her deeply or something, but wow it set her off bad. She started getting loud and giving me horrible attitude, being incredibly condescending, saying there is a test that showed a lot of bacteria in the urine and this leads her to believe that it's a UTI. I was so confused why she was speaking this way to me, I was just trying to understand because she initially made it seem like maybe it is, maybe it isn't, and I was worried maybe it could be something else. So after that outburst from her, I tried to be even nicer, worried how I could possibly have offended her. I said I'm sorry, I'm not doubting anything, I'm just trying to understand because I don't know anything about the test. Omg it got even worse. She got even louder and nastier, started rambling about how it's not some test that she "picks bacteria off the floor, that it's only bacteria from the urine." Umm what? I don't even know what that was and who says something so ridiculous and why? Again, I tried to be nice and to explain that I was in no way doubting anything and said to her I really don't understand why you're speaking to me this way and attacking me when I'm just trying to understand my cat's situation. This woman then completely went off the rails. She ignored me and started telling my dad she "will not take this kind of abuse". What abuse? If anyone was being abused, it was me. This was just so shocking and unbelievable, I couldn't believe a vet was behaving this way and with my father there to witness it. My dad was trying to keep the peace because he wanted my cat to still get the shot she needed and had no desire to have any confrontation with this obviously unstable woman, so he continued being nice.
He left me on speaker so I could hear everything. And after the shot was administered, the vet comes back and again starts telling my dad she doesn't "need this kind of abuse" "I've been here a long time and see thousands of patients" Umm ok but you're the one that's doing the abusing of a disabled person for no reason, and now you're trying to make yourself look good while basically saying I'm the problem. Right. This is honestly the most horrifying and shocking experience I've ever had with a medical professional. I'm just disgusted with this woman and how she treated me. And I don't understand why. I will never set foot in that hole again. I suggest Dr. Glennon seeks help for whatever issues she clearly has, because this is beyond messed up to treat people this way, but especially disabled people who are going through hardships, which she knew. Absolutely disgusting. Just stay away. read more