Place is just a money mill. It's not about your dogs health but rather how much money they can suck…read moreout of you. Staff was very sweet but over 300 dollars for a wellness check and some shots is insane. Tons of places in NJ that will do it for 100 dollars or less. Don't waste your money. Also I waited for over 15 minutes until the doctor came in.

This is Marie Schiazza, I was there about 2 weeks ago' because my cat wasn't feeling well. After…read morethe Dr did a blood test we realized that he had problems with his kidney and probably not much left. We decided to give him some fluid and take him back home to decide the next step. Few days later we decided to try Chewy to get some food good for his kidneys as he was still eating, Chew called for an authorization but they were denied it. I called and they offered me to buy food from them, instead I gave them my Email but ... you guessed it.., never got anything. I sent a message ... no reply! Very disappointing as I was there during Pandemic and was very impressed! End of story, my cat is no longer with us but I'll make sure to share my story with friends and family and being that I work in a School that's a lot of people. Very Unprofessional!

I currently pay $117.87 per month for a wellness plan, with the expectation that this plan provides…read morevalue, transparency, and reduces surprise costs. Most recently, I was charged $43 per dog which I have two for nail trimming, which was not communicated to me prior to the service being performed. I was only informed of the cost at checkout, as I was about to leave. Had I known the price beforehand, I would have had the opportunity to decline the service. These add-on charges make it feel as though additional fees are being applied opportunistically rather than transparently. As a wellness plan customer, I find this experience disappointing and frustrating. Clear communication and upfront pricing should be standard practice, especially when optional services or products are involved. I did sent an email, they replied after two days to provide them more details but since then I have not received any response back after that. This service was done 1-8-2026.

We got our puppy Murphy in January of this year. We were looking for a new Veterinarian, and…read morehappened upon Ridgewood VCA. When I tell you, we all can't wait to go to Murphy's appointments! There's great parking, extremely kind staff, and phenomenal care. Murphy can hardly wait to see all of his friends at VCA whenever we go. Call backs are timely, and Dr. Healey is such a caring provider. She takes time to reassure us, answer questions, and even helped us navigate Murphy's gastrointestinal issues. We can't say about great things about this place. If you have a fur baby, this is the place to go!!

We are taking care of my daughter's dog while he is in for needed training. While we are not normal…read morepatients of this veterinary clinic, we were able to get a quick appointment to see our dog. Doctor Santo did an excellent assessment of the dog and identified 2 issues missed by his vet which adversely affected his behavior. Ear infection and hip discomfort (arthritis or dysplasia). Brooke, the vet technician, was great also. Both have a great rapport with Myelin He seems better and is acting more like his normal self. Thank you for the care.

The doctors and staff are wonderful! They take care of your fur babies as if they were their own.read more

Really good experiences bringing my two dogs here. Staff is friendly. Problem with the pups are…read morealways solved. Very happy.

Took my senior cat here recently and he got such a thorough exam! The Dr gave me really great…read moresupplement recommendations and the vet tech handled my cat with great care. Will only be coming here from now on! Care is affordable as well!

They are so good to my pup! He can get nervous and they are always so patient with himread more

I had to euthanize my 16 1/2 yr old dog in June. Dealing with this veterinary practice was…read morehorrendous. Now they are sending me emails on how to care for your senior dog! They bring a new meaning to insensitivity!!!

Dr. Hurst is an amazing veterinarian! I've been going to him for over ten years now. My two dogs…read morehave had all 4 of their ACL surgeries, spayed surgeries, and a couple other procedures. He always tells you the truth whether you're willing to accept it or not. He doesn't sugarcoat anything and that's what you want to hear as a customer. He is extremely knowledgeable, and takes the time to explain everything to you regarding your pet. His staff are always helpful and make the experience more friendly than other vets do. It's very clean as well. As long as he operates, we will continue to bring our animals to him whenever the need arises. Thank you always for your bedside manner and professionalism!

Dr. May is amazing. Dr. Hurst is amazing. The staff is Top Notch. Best vet I ever had.read more

Excellent service! Dr is very compassionate, never have to wait long Highly recommend !read more

We were referred here by our vet because they treat birds . I was surprised by the ease of getting…read morean appointment and the staff was very pleasant. I got there and immediately noticed how clean it was. They also were burning a great candle that they actually sell' I loved the doctor he was so nice and I loved the way he treated our bird! You can tell he really does care . He was very helpful . We didn't get great news but I was pleased he didn't push to get X-rays or a ton of meds. I think I will be be taking my cat here as well

A doctor that listens and gives compassionate judgement free care and advice. Our pets are family…read morebut we all have busy lives so a good vet like Dr. Gannon that can offer a stress visit where you can get all your questions answered and all the care you need quickly but without feeling rushed is vital.

Dr Gannon is terrific. She's been our vet for years. She is very caring, knowledgeable, thorough…read more& kind.

Dr. Mini (and Ron!) to the Rescue! (Thankfully!)... When we…read morefound out that we were going to be back in Rockaway, I reached out to Dr. Mini to see if she had any availability because Sierra was in desperate need of some dental care (immediately!) What I received was a quick response (via text) and I actually thought I was talking to a receptionist. What I didn't realize was that I was talking (texting) with Dr. Mini, herself, even though she was ON VACATION! She did an amazing job on Sierra's teeth and I would definitely recommend her (and even give her more stars if I could!!)

Helping your dog cross over the rainbow bridge is never easy but having a good experience is…read moredefinitely something everyone takes for granted.. our girl took an unexpected turn last Thursday and we made the decision to put her to sleep at home that night.. I stumbled on happy paws on google/facebook and I really wish another vet had an opening and was able to come to our home. From the second I spoke to Dr Mink I felt rushed. I initially called her around 12/1pm to ask if she had an opening and she did from 6-8pm that she can be here.. I tried to call her back to confirm but she said she was in a house call and she'll call me back.. call back never happened.. turned into just a text exchange confirming she can come between 6-8pm. When she got here at 6:30 all we wanted was 10 extra minutes with our girl.. she made it seem like I was asking for an hour and said she can give us 5 minutes as she has another appointment right after.. I already got annoyed at this comment right from the beginning. When she came in first thing she asked for was payment.. no asking of what our girls name was, how old she was, what was going on.. nothing.. zero sympathy.. went straight for payment and then straight to almost giving her the first shot to put our baby to sleep.. she then gave us maybe 5 minutes and went straight to shaving her paw and putting in the IV line.. After our girl was gone the Dr gave us zero information about cremation.. all I got was can you pickup her ashes in Clifton? That's it.. no name of the company nothing.. we were also in total shock still so even asking these questions then completely went over my mind. I had to text her the next day asking when we can pickup her ashes and when they will be ready.. all I got was an excuse saying she sent the information already but the text didn't go through so she will resend them. In the end we picked up our girls ashes and paw prints on Tuesday, all no thanks to the Dr, I called the cremation place myself and was told everything was ready for pickup. I just hope this review helps others.. we were going through one of the worst days with our girl and looking back at all the things that happened I really wish we went with someone else.

I was already happy with the medical care that my dogs received at the Hospital, especially my…read moreoldest dog that have been very sick for the past two years. Today we had to make the hardest decision about letting her go and during those moments I felt the true compassion and care from Doctor Harvie and her team that made me feel among friends. I will be forever grateful.

Valley Brook has been my vet for a over a decade. My senior dog got very sick in January 2025 and…read morethey saw him multiple times and we spoke every day and they were open to try things and we collaborated together and after six weeks my old guy is back to normal and doing fabulous!!!! They take the time and work with you which I really appreciate.