Denelle was super friendly and explained how the awesome art was created. This store has what your…read morelooking for, no matter what it is , lots of metal art created by Denelle, they even let our mini schnauzer " Hazel" check out the store! Bonus! These folks have really cool stuff, highly recommended

I've lived in Sisters for 2 1/2 years now, but I never visited Open Range until the day before…read moreChristmas. I was sick before Christmas, so I ended up doing all of my shopping the day before Christmas and Open Range was my first stop. I thought I would be wasting my time, since I thought they only made large beautiful metal artwork, but imagine my surprise when I found a plethora of amazing artwork and home items inside the store! I ended up buying most of my gifts inside the store. They carry all sorts of home decor and gift items, including the coolest hand towels ever, key chains, pillows, place mats, runners, etc. The owner is so sweet! I can't wait to furnish our new house with many of the items from Open Range!

Love our mattress and service Delivery was on time and…read morethey took away our old mattress

Knowledgeable and friendly people. We were able to purchase a new mattress with ease. They have a…read moregreat selection and excellent prices.

Very reasonable. Bought sofa, chair, and footrest. Not the greatest quality but was the best option…read morein central Oregon . The sales people were very helpful w/o being pushy.

Decent products but bad customer service. They messed up an order of mine that a placed in person…read morewith their sales rep, they acknowledged their mistake that they had made but said it will still cost me an additional delivery charge of $175 to correct their mistake. They were very kind and helpful in person but very disappointed in their customer after their mistake.

BOTTOM LNE:: Apparently, in THIS economy, decision makers for this retailer think lackluster…read moreattention to customers and awkward store access is a good idea. We wondered how they came to that conclusion as we walked out of Mattress Gallery and took our checkbook to visit their competitors. I'm more inclined to ignore the one star worthy vendor rather than invest the time to write a review. But when something is bad enough that I feel compelled to give other Yeeps a "heads up", it becomes worth the time to do the review. So here goes. HERE'S THE WAY TO ALIENATE POTENTIAL BUYERS IF YOU'RE RUNNING A MATTRESS STORE: Just follow the Mattress Gallery's step by step example: 1. Toss a couple of box springs on the pavement outside the store and stand a mattress crumpled on it's side between a bike rack and the building. This will set the customers' first impression and make them wonder how the rest of the inventory gets treated. 2. Make sure there are so many reclining chairs right inside the front door as to present an obstacle course, both physically and visually, to customers coming in. 3. Follow that up by having the mattress inventory so tightly spaced that it creates a sense of "stay away" rather than "come try me out". 4. Make sure the single sales person doesn't acknowledge arriving customers with "Thanks for coming in - I'll be with you in a moment", but simply ignores them while he places a couple of phone calls. 5. Make sure you do not have names of mattress styles or features easily labeled for customers to look at so they can sort out for themselves what might be in their interest category as they wander about waiting on the single sales person. 6. When the sales person eventually "catches up" with the buying customers, be sure he is overly familiar "Hi kids! Whatareya lookin' for?" 7. When another customer arrives, make sure the sales person simply walks away from the potential buyers. No "excuse me a moment,..." but simply walks away and then engages in an extended conversation about a mattress the other guy's wife looked at last week. Leaving the previous customers "stranded". 8. When the "stranded" customers say to each other "We're done here" and head for the exit, send the sales person right behind them to ask "So how'd it go? See anything that would work for ya?" (Seriously.) Then you'll be sure to have your potential customers spend their money with your competitors, at places like Mattress Factory and Bed Mart where they'll get good quality customer care from well informed sales staff as well as easy access to well organized and maintained showrooms.

Once they get your money they they absolutely do not care about you any longer. I spent $2,000 on a…read moreTempurPedic mattress, it has collapsed in the center, I went back to talk to them four times for warranty help. The last time I was in there Crystal the saleswoman at Wilson's, got up from the table when we were talking and said I have a customer, I have to go. My advice to you do not buy here.

Normally not a fan of huge import stores of this type, but the Bend location for World Market can…read morebe a good one for purchases for "nest feathering" or gifts. Things worth considering... ... "kitchy witchy" seasonal decor. ...interesting accent furniture like little side tables and benches and accessories like mirrors. ...gift box and baskets and bags along with wrapping paper and ribbons. . .....artisan food products; like a fav brand of good pasta sauce, hard to find spice blends like Ras Al-Hanout, good quality preserved lemons...the list goes on. ..chocolates and more chocolates; including an assortment of chocolate covered marzipan from Germany during the Christmas holidays. ...kitchen and entertaining items; like souffle and custard cups in various sizes and colors as well as martini and other German made stemware in interesting formats that can be used to serve libations or desserts, cutting boards, napkins, colanders and on and on. ...decent selection of wine, mostly domestic and some imported, in price ranges from inexpensive to moderately high. And always at this store, ultra helpful and friendly sales staff. Top notch customer service! Some of the best of any retailer in the area. Not to mention, well laid out aisle ways that make shopping access easy for everyone. Located in the Cascade Village Shopping Center, there is alsoample parking in the large lot. Sounds like I like it so why not a big fan of these huge import store formats? Because I think about whether the workers in some of the countries of origin are being fairly compensated and working in decent conditions (China, Laos, Nigeria as example). Also I am concerned that the "it's so inexpensive you can throw it away after one season" fuels consumer behavior that overhwelms landfills and uses up natural resources at an alarming rate. So I typically limit my purchases here to those things that my conscience lets me buy - the domestic food products, the more durable goods with countries of origin that make me more comfortable about working condtions. Everything is connected to everything else - andt that's what holds me back from four stars.

I wanted to like this place so bad here in bend but it's just not possible. Gave it 3 attempts…read morethroughout the year with months in between going in. 1st attempt I had someone follow me around the store didn't leave with anything because it was obvious I was being monitored. 2nd attempt I found items I actually wanted to buy but didn't but then due to being monitored again so I left them, 3rd attempt I was monitoring again so I sat down on a couch just to test it out and sure enough the staff was watching and this time it was multiple so I left my items and walked out. Security actually came out a little after I left and he did a perimeter walk and that was my final attempt and the world market here in bend. Thought Redmond was like this, guess I was wrong...

I can't remember her name exactly (Anna, Andrea, Annmarie something like that) but I was not…read moreimpressed at all. The way she spoke to my wife and I was super condescending and fake, she just seemed annoyed if anything and was even talking down to her employees. H The person who did show great service though was the taller gentleman (bad with names here, I know his name started with an M and he was wearing this awesome looking coat). He did a great job showing us around and answering the questions we had. The place was a bit out of our price range, but we had a blast with him showing us around

Morgan called to let me know the sectional couch is ready for pick-up. Yahooooo. We had a great…read moreconversation. Like we've been friends for years. Aka the best customer service EVER! Time to give Morgan a raise or at least a paid trip to the coast. Cheers, Kelly Lawson

I have purchased 2 TVs from Best Buy (2022 and 2026, World Cup.) It was a pleasure to shop there. I…read moreran in on Sunday evening because the 65" LG was a Deal of the Day for a couple more hours. Franco was super helpful. It was great being able to see the TVs on display. At the end of the day, I paid $299.99 for a 65" TV delivered and brought upstairs in my home. We are so lucky to have Best Buy in our town. P.S. I have purchased many things from Best Buy. The TV was the most recent.

Disappointment of a lifetime. Shopping for a surround sound receiver to replace my Bose system and…read more65" TV. The salesperson I interacted with "seemed" knowledgeable but as I found out after my purchase, he either didn't know what he was talking about or he was being intentionally deceptive. It was as if he was making things up just to close a sale. I think it's a shame that Best Buy has sales people that mislead a consumer into very expensive purchases with no accountability at all. Do yourself a favor and buy anywhere else before Best Buy becomes your WORST Buy!