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    Cost Less Carpet

    4.4 (22 reviews)
    Open 8:00 am - 6:00 pm

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    2 months ago

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    Jason H.

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    3 months ago

    Excellent customer service!!! every person who has helped answer my questions has gone above and beyond. I will definitely return!

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    2 years ago

    Diana was very helpful with the selection process as well as helping us find installers.

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    2 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    5 years ago

    Looked at flooring and countertop materials. The woman who helped us was very knowledgeable and pragmatic about cost and timeline.

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    8 years ago

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    9 years ago

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    7 years ago

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    12 years ago

    I would not recommend Cost Less carpet to anyone. They lack communication, there's no follow-up and their subs are bad. Very disappointed.

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    8 years ago

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    9 years ago

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    11 years ago

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    Ask the Community - Cost Less Carpet

    Review Highlights - Cost Less Carpet

    We were thrilled with the selection and prices, but the customer service we received from Kathy has kept us coming back again and again.

    Mentioned in 3 reviews

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    Contract Furnishings Mart

    Contract Furnishings Mart

    4.5
    (4 reviews)

    I've been to this store a couple of times in the last two weeks because I'm dealing with picking…read moreout materials to replace all the flooring (about 2900 sq ft) in a home I purchased in Portland. I initially visited and did research for carpeting brands/styles and color. I was up north and visited the Clackamas store for a greater selection of wood products to try and match existing wood floor surfaces. Because of the distance, waiting for samples and other things there just was not good progress made and I needed to move in within 30 days. The other day I was about to lose my mind as over two weeks had gone by without a viable solution. So, I switched strategy to replace all the wood instead of matching. I called the store and Kathy answered. When I explained my plight, she said "come in tomorrow and I will help you". I didn't know that the store here could work with getting materials where I needed them up north. Anyway, I spent 3 or more hours with Kathy. At the end and thru several fits and starts (out of stock items-namely), I walked out with my materials ordered and in progress. YAY! But, wait! I started having panic attacks about the product ordered and wanted to try to order something else. I called her the next morning, early, and asked if it could be done! She said "it looks like it, let me check and I will call you back". Lo and behold, I am now receiving my new, preferred wood option and am a happy camper! Kathy deserves all my gratitude as I tried to navigate a solution which seemed impossible (and stressful). She was extremely patient with a novice at flooring and helped keep me calm. Please give her my thanks!

    Just don't go to the man that does pedicure. Have the women do them. Anna is good for nails & fillsread more

    Cost Less Carpet - flooring - Updated August 2026

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